What users are saying about
184 Ratings
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Score 4.8 out of 100
60 Ratings
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Score 7.1 out of 100

Likelihood to Recommend

Birst

Birst is well suited for an organization looking for a cloud-hosted analytics solution that is contained within one package. It is able to connect to a very wide variety of different data sources, and has options for either light or involved ETL procedures, depending on the users experience with preparing data. As with any BI project, it would not be suitable for an organization where there is no dedicated team to maintain and manage the project.
Anonymous | TrustRadius Reviewer

Bunchball Nitro for Salesforce

Well suited for devs that are very amateur level and an Enterprise that doesn't have the budget for a lot of custom software. This tool makes that way easier of a process and cost.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Birst
7.6
Bunchball Nitro for Salesforce
Pixel Perfect reports
Birst
7.8
Bunchball Nitro for Salesforce
Customizable dashboards
Birst
7.9
Bunchball Nitro for Salesforce
Report Formatting Templates
Birst
7.1
Bunchball Nitro for Salesforce

Ad-hoc Reporting

Birst
7.0
Bunchball Nitro for Salesforce
Drill-down analysis
Birst
6.7
Bunchball Nitro for Salesforce
Formatting capabilities
Birst
7.6
Bunchball Nitro for Salesforce
Integration with R or other statistical packages
Birst
6.1
Bunchball Nitro for Salesforce
Report sharing and collaboration
Birst
7.5
Bunchball Nitro for Salesforce

Report Output and Scheduling

Birst
8.1
Bunchball Nitro for Salesforce
Publish to Web
Birst
8.7
Bunchball Nitro for Salesforce
Publish to PDF
Birst
8.0
Bunchball Nitro for Salesforce
Report Versioning
Birst
7.4
Bunchball Nitro for Salesforce
Report Delivery Scheduling
Birst
8.3
Bunchball Nitro for Salesforce

Data Discovery and Visualization

Birst
7.0
Bunchball Nitro for Salesforce
Pre-built visualization formats (heatmaps, scatter plots etc.)
Birst
7.4
Bunchball Nitro for Salesforce
Location Analytics / Geographic Visualization
Birst
7.7
Bunchball Nitro for Salesforce
Predictive Analytics
Birst
5.8
Bunchball Nitro for Salesforce

Access Control and Security

Birst
8.1
Bunchball Nitro for Salesforce
Multi-User Support (named login)
Birst
8.8
Bunchball Nitro for Salesforce
Role-Based Security Model
Birst
8.0
Bunchball Nitro for Salesforce
Multiple Access Permission Levels (Create, Read, Delete)
Birst
7.4
Bunchball Nitro for Salesforce

Mobile Capabilities

Birst
7.9
Bunchball Nitro for Salesforce
Responsive Design for Web Access
Birst
8.4
Bunchball Nitro for Salesforce
Dedicated iOS Application
Birst
8.3
Bunchball Nitro for Salesforce
Dedicated Android Application
Birst
7.2
Bunchball Nitro for Salesforce
Dashboard / Report / Visualization Interactivity on Mobile
Birst
7.6
Bunchball Nitro for Salesforce

Sales Gamification

Birst
Bunchball Nitro for Salesforce
6.8
Sales contest templates
Birst
Bunchball Nitro for Salesforce
6.5
Custom sales contests
Birst
Bunchball Nitro for Salesforce
5.5
Team competitions
Birst
Bunchball Nitro for Salesforce
5.5
Multiple competitions
Birst
Bunchball Nitro for Salesforce
6.7
Contest flexibility
Birst
Bunchball Nitro for Salesforce
7.0
Sales rep view
Birst
Bunchball Nitro for Salesforce
8.0
Mobile game functionality
Birst
Bunchball Nitro for Salesforce
7.3
Game notifications & updates
Birst
Bunchball Nitro for Salesforce
7.3
Social competition / Game collaboration
Birst
Bunchball Nitro for Salesforce
6.5
Sales game integration to Salesforce
Birst
Bunchball Nitro for Salesforce
7.1
Sales performance reporting
Birst
Bunchball Nitro for Salesforce
7.3
TV streaming
Birst
Bunchball Nitro for Salesforce
6.5

Pros

Birst

  • Birst is an platform that provides connectors to some of the applications we use, but also allows us to bring in data from disparate systems to perform ETL and integrate all of the data for analyses. It makes no assumptions about your data, which is good for us, as we have a lot of customizations to many of our systems.
  • Birst is making inroads towards a more modern UI.
Sean Keesler | TrustRadius Reviewer

Bunchball Nitro for Salesforce

  • It enables the end-user to develop, manage and optimize game mechanics.
  • Salesforce and other integrations make it really easy and convenient to add to your technology stack.
  • The software supports notifications, social shares and leaderboards and users have complete control over all activities that are created while using a number of game templates.
alim mukhida | TrustRadius Reviewer

Cons

Birst

  • Birst prices are fairly expensive. License plus cost of users can add up pretty quickly
  • Depending on the size of data, rendering of reports can take a little bit. Need faster processing of data
  • Takes a little time to understand how to build reports, not the most intuitive UI
Anonymous | TrustRadius Reviewer

Bunchball Nitro for Salesforce

  • Limited in capacity.
  • Pricing.
  • Support.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Birst

Birst 9.0
Based on 36 answers
We have been able to overcome any of the drawbacks we've found with Birst easily and it has fulfilled almost all of our analytic needs to date. Having seen their roadmap it would be highly unlikely we would move away from this platform any time soon. You simply can't beat the functionality that Birst provides for the price and the things I see coming out of the company solidify that our decision to choose Birst was the best possible choice. We have never regretted the decision.
Brian Flood | TrustRadius Reviewer

Bunchball Nitro for Salesforce

No score
No answers yet
No answers on this topic

Usability

Birst

Birst 6.1
Based on 11 answers
I would like to see additional usability put into the ETL scripting. Recently, Birst added a nice function reference inline to formula creation which has kept me from having to return to documentation so much. The same in ETL would be very beneficial. The interface problems related to the Flex framework are being addressed in a rewrite to HTML 5, but for now they are still a hindrance to a higher usability rating.
Anonymous | TrustRadius Reviewer

Bunchball Nitro for Salesforce

No score
No answers yet
No answers on this topic

Reliability and Availability

Birst

Birst 4.1
Based on 12 answers
We frequently experience -103 errors due to us using the Live Connect functionality, which does not seem to handle even minor interruptions in connectivity, and treats all future connection attempts or data requests as errors, even if the issue does not exist any longer
Tim Welch | TrustRadius Reviewer

Bunchball Nitro for Salesforce

No score
No answers yet
No answers on this topic

Performance

Birst

Birst 7.5
Based on 12 answers
Everything runs very fast and smoothly. The only process that I wish was faster would be processing the data after uploading new data or making changes to the existing data model. It can take 15-20 minutes (roughly) to upload and process new data once you start getting into 10's of millions of rows. Given my experience with how long it takes me to pull the same data using SQL Server Management Studio, I don't think Birst is unreasonably slow - but for me to give a higher rating, I would want it to be unreasonably fast
Brett Mooberry | TrustRadius Reviewer

Bunchball Nitro for Salesforce

No score
No answers yet
No answers on this topic

Support Rating

Birst

Birst 5.3
Based on 36 answers
When we have an issue that is stopping our business from proceeding, I want answers sooner than later. While Birst does have a published response time for each case level, we always wish it could be quicker. What response improvement could there be with a larger support team?In response to first question: Blackhole of issues - Birst needs to improve upon closing issues that resolution was dependent upon code fixes or enhancements, perhaps someone to add a comment on all case tickets at least every 60 days.Escalation - I always have the ability to electronically or via phone escalate a ticket. I also have my Customer Success Manager through whom I can escalate topics.
Deborah Stillwell Judy | TrustRadius Reviewer

Bunchball Nitro for Salesforce

Bunchball Nitro for Salesforce 7.5
Based on 3 answers
I cannot complain. I have only loved using it and forgot what its like to not use it!
Katherine Gonzalez | TrustRadius Reviewer

In-Person Training

Birst

Birst 9.1
Based on 4 answers
I have attended two different training sessions. The first one was my initial training on the system. It was well paced, clear and concise. If there were questions that were not able to be answered by the instructor, he took down the question and actually followed up and provided us a response quickly.The second session was specific to the dashboard and report design components. This training was very good though there were some attendants who had little or no experience and their questions slowed the class.
Timothy Humphreys | TrustRadius Reviewer

Bunchball Nitro for Salesforce

No score
No answers yet
No answers on this topic

Online Training

Birst

Birst 8.0
Based on 2 answers
Although I found the online resources helpful, a lack of appropriate examples for certain tasks key to report creation and advanced modeling make the online training/documentation less than perfect. For an inexperienced BI professional, the online training would not enable a streamlined launch of the product.
Anonymous | TrustRadius Reviewer

Bunchball Nitro for Salesforce

No score
No answers yet
No answers on this topic

Implementation Rating

Birst

Birst 5.3
Based on 12 answers
Have clean data! Birst flexibility allows - Start small, then introduce functionality and complexity along the way. If you try to present all the functionality [bells and whistles] and wow them, but bad data is uncovered, the end user blames the new application and turns away.
Deborah Stillwell Judy | TrustRadius Reviewer

Bunchball Nitro for Salesforce

No score
No answers yet
No answers on this topic

Alternatives Considered

Birst

During the vetting process, we looked at 14 different products (one of them internal) to see if they would fit our needs and whittled it down to this one over a three month period. We did not contact sales for all of them (sales sites were enough to rule out some), but did have a lot of demos with a significant portion of them and reviewed several of the major industry studies as well. We had representatives of both user interests/design and the technical backend on the evaluation process.
The major features we were looking for a product that we could embed inside our own SaaS application, connect to a sharded Postgres database, had multitenancy and allowed for customer generated reports/ self-reporting. Some of the minor "nice to have" features we were looking at was scheduled reports, especially if we could plug it into our own scheduling system (for CAN-SPAM compliance), internationalization, and support.
In the evaluation, Birst hit all of the must-haves and enough of the nice to haves that they made it down to our final two and the trial was the clincher to make it our final choice.
Anonymous | TrustRadius Reviewer

Bunchball Nitro for Salesforce

I think Bunchball just has a cleaner interface which makes it more appealing to the end user and has a great team supporting the product that does a great job in advocating and demoing the product
Katherine Gonzalez | TrustRadius Reviewer

Scalability

Birst

Birst 6.0
Based on 2 answers
we can see that loading a lot of data can cause a noticable slow down in performance. Birst support indicated that they don't really consider anything less than 30 seconds to be an issue, but that is not the case for our customers, so we have had to change some of implementation to address this
Tim Welch | TrustRadius Reviewer

Bunchball Nitro for Salesforce

No score
No answers yet
No answers on this topic

Return on Investment

Birst

  • Being a manufacturing company we tend to lag behind technologically. But having all the data for different ERP systems in one place has been an eye opener for the executives. It has lessened the need to convert some legacy ERP systems.
  • Having such a simple reporting tool is a great asset to some of our sites that have traditionally had trouble gathering data from AS400 systems.
Andy Olson | TrustRadius Reviewer

Bunchball Nitro for Salesforce

  • Positive return on investment as I feel like it has really helped me get a better view of my sales performance.
  • The reporting is very clean and easy to read.
  • The wide variety of gamification is great to give you control over all activities.
alim mukhida | TrustRadius Reviewer

Screenshots

Bunchball Nitro for Salesforce

Pricing Details

Birst

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Birst Editions & Modules

Edition
Basic License$30,0001
  1. Per 20 Users Per Year
Additional Pricing Details

Bunchball Nitro for Salesforce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Bunchball Nitro for Salesforce Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Birst
7.4
Bunchball Nitro for Salesforce
7.1

Likelihood to Renew

Birst
9.0
Bunchball Nitro for Salesforce

Usability

Birst
6.1
Bunchball Nitro for Salesforce

Reliability and Availability

Birst
4.1
Bunchball Nitro for Salesforce

Performance

Birst
7.5
Bunchball Nitro for Salesforce

Support Rating

Birst
5.3
Bunchball Nitro for Salesforce
7.5

In-Person Training

Birst
9.1
Bunchball Nitro for Salesforce

Online Training

Birst
8.0
Bunchball Nitro for Salesforce

Implementation Rating

Birst
5.3
Bunchball Nitro for Salesforce

Scalability

Birst
6.0
Bunchball Nitro for Salesforce

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