What users are saying about

Birst

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Top Rated
180 Ratings
48 Ratings

Birst

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Top Rated
180 Ratings
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Score 6.8 out of 101
48 Ratings
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Score 8.4 out of 101

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Likelihood to Recommend

Birst

If you are looking for "Instant BI", Birst isn't that tool. If you want to roll your own solution using a single application to perform all of your ETL, reporting/dashboard, like to get deep in the weeds and have a lot of control of how your data is processed, this is going to make you smile.
Sean Keesler profile photo

GoodData

GoodData is appropriate for any organizations struggling with bridging gaps between multiple disparate data sources. Using GoodData provides those organizations all the tools necessary to build value added insights for both internal and external customers. It would be less appropriate for those wanting to build highly customizable reports features as there's not a lot of freedom in design.
No photo available

Feature Rating Comparison

BI Standard Reporting

Birst
6.9
GoodData
8.1
Pixel Perfect reports
Birst
6.7
GoodData
7.6
Customizable dashboards
Birst
7.6
GoodData
8.8
Report Formatting Templates
Birst
6.3
GoodData
7.9

Ad-hoc Reporting

Birst
6.9
GoodData
7.9
Drill-down analysis
Birst
7.4
GoodData
8.8
Formatting capabilities
Birst
6.5
GoodData
7.7
Integration with R or other statistical packages
Birst
6.3
GoodData
6.8
Report sharing and collaboration
Birst
7.3
GoodData
8.1

Report Output and Scheduling

Birst
7.7
GoodData
8.4
Publish to Web
Birst
7.9
GoodData
7.6
Publish to PDF
Birst
7.9
GoodData
8.8
Report Versioning
Birst
7.4
GoodData
8.3
Report Delivery Scheduling
Birst
7.5
GoodData
8.9

Data Discovery and Visualization

Birst
6.6
GoodData
7.8
Pre-built visualization formats (heatmaps, scatter plots etc.)
Birst
7.2
GoodData
8.8
Location Analytics / Geographic Visualization
Birst
7.0
GoodData
6.5
Predictive Analytics
Birst
5.6
GoodData
8.0

Access Control and Security

Birst
8.1
GoodData
7.8
Multi-User Support (named login)
Birst
8.4
GoodData
8.2
Role-Based Security Model
Birst
8.1
GoodData
8.0
Multiple Access Permission Levels (Create, Read, Delete)
Birst
8.0
GoodData
7.3

Mobile Capabilities

Birst
7.3
GoodData
6.4
Responsive Design for Web Access
Birst
7.0
GoodData
7.6
Dedicated iOS Application
Birst
7.5
GoodData
4.5
Dedicated Android Application
Birst
7.6
GoodData
Dashboard / Report / Visualization Interactivity on Mobile
Birst
7.3
GoodData
7.2

Pros

  • For end users, Birst has a friendly UI that allows them to naturally interact with reporting data via web browser.
  • For properly modeled data, the visualizer tool makes it easy do build quick visualizations.
  • Surfacing data on dashboards with global filters allows users the flexibility to view multiple metrics with the same lens.
Marci Augustine profile photo
  • We helped a technology client of ours evaluate and implement GoodData. Our client was spending several hours each week exporting data from Salesforce and/or manually inputting Salesforce data into spreadsheets to track historical pipeline by region, product and opportunity stage. Our client was also trying to analyze sales stage velocity to understand what the best practice stage duration was for closed won opportunities. Our client also wanted to understand sales rep behavior.
  • GoodData allows our client to track changes in pipeline with detailed graphs and charts. You can analyze across dimensions, including regions, products and stages. You can set indicators, such as sales management targets, to measure performance. You can correlate sales rep behavior (ex. activities) to rep performance (ex. closed-won opps).
  • Integration to Salesforce data was very simple, although it does require a Salesforce user license.
Rob Gottschalk profile photo

Cons

  • Birst being a cloud based platform is a both a blessing and a curse. as the data scales the performance of the tool deteriorates. although simple KPI reports can be quickly obtained, load intensive functions such as STAT or LET becomes hard to perform.
  • The customer service is rather poor when the problems at hand are tough. The turnaround time for some of the bigger problems can go on for months without an alternative solution
  • The processing time for each space is not consistent. outside US servers the processing time is very time consuming. Our APAC spaces in birst gets updated data by afternoon of a working day.
  • The scheduled reports might not come in time if the server is busy. We have had instance in which the scheduled reports would come a whole 24 hours later than the scheduled time.
  • Birst is a very difficult setup for change. If the data in the company is changing constantly then birst is not the tool to be held with. after implementing best practices, we were able to bring down the processing time of birst live to max 25 mins.
  • When the size of the data scales, powerful functions such as STAT (bring data at a different level and aggregates in the report) and LET are hard to perform. We have had instance in which STAT would run for more than an hour to render reports
  • Birst designer are still in FLASH and the vizualiser which is in HTML5 lacks several critical functions like scheduling, notifications, saving expressions and managing them. this leaves the customer to use the designer module instead of the vizualiser module, however the support for designer has been removed without keeping in mind that the visualizer component is incomplete.
  • Plug n play analytics is hard to perform unless you have certain technical knowledge. Data in flat files or excel files cannot be analyzed or visualized instantly like it can be done in tableau or any other BI Platform.
  • External Inputs cannot be made on the report. External parameters and data cannot be blended with the existing report. For example, if we had to increase our discounts by x% how much would our sales be? these kind of questions are hard to perform.
  • The syntax of each module in birst is different. This shows lack of team work within birst. for example. In designer module the ubiquitous if statement is denoted by IF and in Admin it is denoted by IIF. this would lead to end user being confused.
  • Certain important critical functions such as Report bursting, querying sample data and parameterized reporting are available only to the admins and not the end users.
  • Most of the code change requests in customer service tickets are still pending to date and some of them are unresolved.
  • Birst has quite a bit of learning curve as it has its own syntax. one would need to be educated to understand the different types of expressions which exist in birst.
  • Birst lacks search functionality in designer and searching in visualizer is rather tedious if you have several KPI named similarly
  • The Pivot Control functionality is rather poor and pathetically mimics the pivot of excel
  • Advance analytics is not possible. Different statistical models cannot be implemented. this would require data to be pumped out to perform advance analytics
  • The Tableau-Birst connect is limited to 500GB, hence if the data scales the ODBC connector would not be useful
  • The Data logs thrown out by birst needs to be more intutive and detailed. this would help new users to better understand the problems and troubleshoot it effectively
  • Usage tracking of birst is tedious which would require a separate space to be created just to track users.
  • Renewal costs are expensive given the price per BI Platform is coming down in recent years with more and more products coming online.
Rohit Acharya profile photo
  • I would like to have tools for automated project backups and restores, user provisioning. Presently this can be achieved through API's, but would prefer to have a specific and dedicated GoodData tool for this.
  • The pricing might not be very attractive if you happen to be a small scale business and plan to venture out in the area of Data Monetization.
  • The process of making reports and conducting inquiries is difficult. It requires to write a little bit of code. So if you are not using ETL (Extract Transform Load), then probably you don't need such a technical product.
Kunal Sonalkar profile photo

Likelihood to Renew

Birst9.0
Based on 36 answers
We need to continue to push and get customers using the tool.. Internal pilot is going pretty well.
Tim Johnson profile photo
GoodData8.1
Based on 14 answers
We still have a lot of data to synthesize.
No photo available

Usability

Birst6.4
Based on 11 answers
It can be clunky, but there have been noticeable improvements with each new release. It's obvious that they are working hard to improve the usability
Scott Gabriel profile photo
GoodData9.0
Based on 1 answer
Each graph/report is defined on the dashboard, which makes it easier to understand what you're analyzing. Another simple example - we changed the standard metric of Region by User to our Region by Account in less than 10 minutes
Rob Gottschalk profile photo

Reliability and Availability

Birst4.1
Based on 6 answers
We had a few instances when data didn't process as planned. However, we have worked with Birst and found solutions
Scott Gabriel profile photo
GoodData7.0
Based on 1 answer
We are approximately one month since go-live. There has been one short outage.
Rob Gottschalk profile photo

Performance

Birst7.5
Based on 6 answers
Birst struggles with complex data sets coming from SSAS, that resolve very quickly on tools like PowerBI
Tim Welch profile photo
GoodData8.0
Based on 1 answer
Performance on refreshing metrics works well.
Rob Gottschalk profile photo

Support

Birst5.0
Based on 18 answers
Birst can do a lot of things, but it can be difficult to figure out unless you have someone to answer questions and to help explain new functionality. Thankfully, Birst customer support has been outstanding. As mentioned before, questions are usually answered the same day the support case is created
Scott Gabriel profile photo
GoodData8.7
Based on 2 answers
During the one outage we were clearly communicated to that there was an issue, and that support was working to resolve it. The issue was resolved within an hour.
Rob Gottschalk profile photo

In-Person Training

Birst9.1
Based on 4 answers
Training was very helpful. It occurred early in the implementation process, but I remembered a lot of what we did months later when I started getting hands-on experience
Scott Gabriel profile photo
GoodData9.0
Based on 1 answer
Petr was a rock star - patient, knowledgeable, clear and easy to work with.
Mark Brennan profile photo

Online Training

Birst8.0
Based on 2 answers
Birst has been a solid provider of BI tools in the years we have used them. They have grown with us and have shown they are investing in their service by providing new tools.
George Sanchez profile photo
GoodData8.0
Based on 1 answer
GoodData implementation team was professional and courteous
Rob Gottschalk profile photo

Implementation

Birst5.3
Based on 6 answers
Disappointing that it is on a "delivered VM" rather than a software install as 99.9% of other software is provided.
Tim Welch profile photo
GoodData9.0
Based on 2 answers
Thorough, professional and on time.
Rob Gottschalk profile photo

Alternatives Considered

Selection was made before my involvement, but I agree with the selection. The ease of use of the web-based platform is a major plus, and compensates for some of the limitations.
Eric Lagace profile photo
GoodData was able to see our vision when we first outlined what we wanted to accomplish. They also natively used Salesforce's hierarchy, unlike other products.
David Galantowicz profile photo

Scalability

Birst6.0
Based on 2 answers
we can see that loading a lot of data can cause a noticable slow down in performance. Birst support indicated that they don't really consider anything less than 30 seconds to be an issue, but that is not the case for our customers, so we have had to change some of implementation to address this
Tim Welch profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Increased visibility to data issues
  • snapshot based analysis
  • better visualizations than salesforce.com reporting
RJ Corcuera profile photo
  • Increased resolution rates by raising awareness
  • Centralized reporting allowed to reduce time spent running multiple reports in multiple systems
  • Setup was very quick and easy
No photo available

Pricing Details

Birst

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

Birst More Information

GoodData

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
based on implementation*
1.  subscription based on data volume
Additional Pricing Details
Pricing is available upon request based on implementation and data volume.

GoodData More Information