What users are saying about

Birst

Top Rated
176 Ratings

GoodData

48 Ratings

Birst

Top Rated
176 Ratings
Score 6.8 out of 101

GoodData

48 Ratings
Score 7.8 out of 101

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Likelihood to Recommend

Birst

If you are looking for "Instant BI", Birst isn't that tool. If you want to roll your own solution using a single application to perform all of your ETL, reporting/dashboard, like to get deep in the weeds and have a lot of control of how your data is processed, this is going to make you smile.

GoodData

GoodData is appropriate for any organizations struggling with bridging gaps between multiple disparate data sources. Using GoodData provides those organizations all the tools necessary to build value added insights for both internal and external customers. It would be less appropriate for those wanting to build highly customizable reports features as there's not a lot of freedom in design.

Feature Rating Comparison

BI Standard Reporting

Birst
6.9
GoodData
8.1
Pixel Perfect reports
Birst
6.7
GoodData
7.6
Customizable dashboards
Birst
7.6
GoodData
8.7
Report Formatting Templates
Birst
6.3
GoodData
7.9

Ad-hoc Reporting

Birst
7.0
GoodData
7.9
Drill-down analysis
Birst
7.5
GoodData
8.8
Formatting capabilities
Birst
6.6
GoodData
7.7
Integration with R or other statistical packages
Birst
6.5
GoodData
6.8
Report sharing and collaboration
Birst
7.3
GoodData
8.2

Report Output and Scheduling

Birst
7.6
GoodData
8.4
Publish to Web
Birst
7.8
GoodData
7.6
Publish to PDF
Birst
8.0
GoodData
8.8
Report Versioning
Birst
7.4
GoodData
8.4
Report Delivery Scheduling
Birst
7.4
GoodData
8.9

Data Discovery and Visualization

Birst
6.7
GoodData
7.7
Pre-built visualization formats (heatmaps, scatter plots etc.)
Birst
7.2
GoodData
8.7
Location Analytics / Geographic Visualization
Birst
7.1
GoodData
6.4
Predictive Analytics
Birst
5.7
GoodData
8.0

Access Control and Security

Birst
8.2
GoodData
7.9
Multi-User Support (named login)
Birst
8.3
GoodData
8.2
Role-Based Security Model
Birst
8.1
GoodData
8.1
Multiple Access Permission Levels (Create, Read, Delete)
Birst
8.0
GoodData
7.3

Mobile Capabilities

Birst
7.5
GoodData
6.4
Responsive Design for Web Access
Birst
7.1
GoodData
7.5
Dedicated iOS Application
Birst
7.7
GoodData
4.5
Dedicated Android Application
Birst
7.6
GoodData
Dashboard / Report / Visualization Interactivity on Mobile
Birst
7.4
GoodData
7.1

Pros

  • Birst provides a very scalable and high-performance BI Platform. Setting up a new project "space" is simple, fast and easy to manage.
  • Birst provides a deep and comprehensive ETL and query capability to perform most any data transformation.
  • Building out Dashboards is easy. Building new reports with the Visualization tool is easy and powerful.
  • Provides easy linking of disparate data sources that typically would be very difficult to analyze in any meaningful way.
  • Ease of design. You don't have to have extensive knowledge of the product to be able to design attractive and powerful reports, dashboards, etc.
  • Easy to integrate into custom applications. Whether it be i-framing or white label, GoodData provides an easy solution for integrating dashboards into your applications.

Cons

  • Birst being a cloud based platform is a both a blessing and a curse. as the data scales the performance of the tool deteriorates. although simple KPI reports can be quickly obtained, load intensive functions such as STAT or LET becomes hard to perform.
  • The customer service is rather poor when the problems at hand are tough. The turnaround time for some of the bigger problems can go on for months without an alternative solution
  • The processing time for each space is not consistent. outside US servers the processing time is very time consuming. Our APAC spaces in birst gets updated data by afternoon of a working day.
  • The scheduled reports might not come in time if the server is busy. We have had instance in which the scheduled reports would come a whole 24 hours later than the scheduled time.
  • Birst is a very difficult setup for change. If the data in the company is changing constantly then birst is not the tool to be held with. after implementing best practices, we were able to bring down the processing time of birst live to max 25 mins.
  • When the size of the data scales, powerful functions such as STAT (bring data at a different level and aggregates in the report) and LET are hard to perform. We have had instance in which STAT would run for more than an hour to render reports
  • Birst designer are still in FLASH and the vizualiser which is in HTML5 lacks several critical functions like scheduling, notifications, saving expressions and managing them. this leaves the customer to use the designer module instead of the vizualiser module, however the support for designer has been removed without keeping in mind that the visualizer component is incomplete.
  • Plug n play analytics is hard to perform unless you have certain technical knowledge. Data in flat files or excel files cannot be analyzed or visualized instantly like it can be done in tableau or any other BI Platform.
  • External Inputs cannot be made on the report. External parameters and data cannot be blended with the existing report. For example, if we had to increase our discounts by x% how much would our sales be? these kind of questions are hard to perform.
  • The syntax of each module in birst is different. This shows lack of team work within birst. for example. In designer module the ubiquitous if statement is denoted by IF and in Admin it is denoted by IIF. this would lead to end user being confused.
  • Certain important critical functions such as Report bursting, querying sample data and parameterized reporting are available only to the admins and not the end users.
  • Most of the code change requests in customer service tickets are still pending to date and some of them are unresolved.
  • Birst has quite a bit of learning curve as it has its own syntax. one would need to be educated to understand the different types of expressions which exist in birst.
  • Birst lacks search functionality in designer and searching in visualizer is rather tedious if you have several KPI named similarly
  • The Pivot Control functionality is rather poor and pathetically mimics the pivot of excel
  • Advance analytics is not possible. Different statistical models cannot be implemented. this would require data to be pumped out to perform advance analytics
  • The Tableau-Birst connect is limited to 500GB, hence if the data scales the ODBC connector would not be useful
  • The Data logs thrown out by birst needs to be more intutive and detailed. this would help new users to better understand the problems and troubleshoot it effectively
  • Usage tracking of birst is tedious which would require a separate space to be created just to track users.
  • Renewal costs are expensive given the price per BI Platform is coming down in recent years with more and more products coming online.
  • Limited customization options for report/dashboards design. You are kind of locked in to their chart color options, placement of certain element (i.e. chart legend), etc.
  • No intuitive way to handle fiscal year calendars. A custom solution needs to be built in order to handle variable fiscal calendars.
  • Learning MAQL programming language is necessary to be able to use the product meaningfully.

Likelihood to Renew

Birst9.0
Based on 36 answers
It's a perfect fit for our organization! We have been able to reasonably increase our licensing to grow with our organization
GoodData8.1
Based on 14 answers
Each client I have worked with and spoken too has renewed their GoodData subscription. I know of not one to date that has cancelled. The GoodData platform has a very high rate of renewal from the discussions I have had with their internal teams as well

Usability

Birst3.5
Based on 6 answers
It can be clunky, but there have been noticeable improvements with each new release. It's obvious that they are working hard to improve the usability
GoodData9.0
Based on 1 answer
Each graph/report is defined on the dashboard, which makes it easier to understand what you're analyzing. Another simple example - we changed the standard metric of Region by User to our Region by Account in less than 10 minutes

Reliability and Availability

Birst4.2
Based on 6 answers
We frequently experience -103 errors due to us using the Live Connect functionality, which does not seem to handle even minor interruptions in connectivity, and treats all future connection attempts or data requests as errors, even if the issue does not exist any longer
GoodData7.0
Based on 1 answer
We are approximately one month since go-live. There has been one short outage.

Performance

Birst7.5
Based on 6 answers
Birst struggles with complex data sets coming from SSAS, that resolve very quickly on tools like PowerBI
GoodData8.0
Based on 1 answer
Performance on refreshing metrics works well.

Support

Birst4.6
Based on 14 answers
When we have an issue that is stopping our business from proceeding, I want answers sooner than later. While Birst does have a published response time for each case level, we always wish it could be quicker. What response improvement could there be with a larger support team?In response to first question: Blackhole of issues - Birst needs to improve upon closing issues that resolution was dependent upon code fixes or enhancements, perhaps someone to add a comment on all case tickets at least every 60 days.Escalation - I always have the ability to electronically or via phone escalate a ticket. I also have my Customer Success Manager through whom I can escalate topics.
GoodData8.7
Based on 2 answers
During the one outage we were clearly communicated to that there was an issue, and that support was working to resolve it. The issue was resolved within an hour.

In-Person Training

Birst9.1
Based on 4 answers
I went to their annual user conference (Birst Forward) and their standard training class (Birst Boot Camp) this year, and both were excellent. Very educational, and I got all of the personal attention I needed to get my questions about my specific answered. I've also reached out to the trainers after those events to ask more questions, and they've been great about getting back to me with answers
GoodData9.0
Based on 1 answer
Petr was a rock star - patient, knowledgeable, clear and easy to work with.

Online Training

Birst8.0
Based on 2 answers
Birst has been a solid provider of BI tools in the years we have used them. They have grown with us and have shown they are investing in their service by providing new tools.
GoodData8.0
Based on 1 answer
GoodData implementation team was professional and courteous

Implementation

Birst5.3
Based on 6 answers
Our initial implementation was rocky. Without writing a novel, there were a few main issues. The professional services company was decent, but not great. We also did not have adequate resources on our end to provide the services company what they needed (an expert on our database, etc.). As the project manager, I definitely tried to do too much with the initial implementation and was very guilty of "chasing squirrels", as I've heard it called. All of this lead to us running out of professional services hours we had paid for, without a working product. After that unsuccessful first attempt, Birst sat on the shelf for a bit before we got our new (and current) CSM. He called us to see how things were going. After learning that the product wasn't in use and how poorly our first go at it went, he bent over backwards to get us up and running, first with spreadsheets, and then with our database, all at no additional charge to us. Combine this with the training I've received, and we've got a working product up and running without the use of a professional services company. We are definitely one of their smaller clients, and I was surprised at how much work they put into turning the project around for us
GoodData9.0
Based on 2 answers
Thorough, professional and on time.

Breadth of Deployment

Internally, 12 users are viewing metrics and dashboards. In the embedded software, 30+ users and growing.
We have 5 departments, 22 users, and it's slowly being rolled out.

Alternatives Considered

Selection was made before my involvement, but I agree with the selection. The ease of use of the web-based platform is a major plus, and compensates for some of the limitations.
Birst, which had comparable functionality. We chose GoodData based on ease-of-use and price.

Collaboration and Sharing

Birst6.7
Based on 25 answers
Common interface makes distribution of reports/dashboards easy. Easily exports to Excel, PDF, PowerPoint, etc. Use of single sign on enable it to be embedded in other interfaces. Unfortunately, there's no support in the tool for encapsulating a dialog around the dashboards/reports.
GoodData8.0
Based on 12 answers
Everyone loves it thus far.

Data Integration

Birst7.5
Based on 76 answers
  • In comparison to other BI tools, Birst can connect only to a limited number of data sources (the most prominent ones)
  • Only standard star schema can be built within birst making it highly de-normalized.
  • Live access is buggy and slow
  • No many to many relationship can be established because of the star schema
  • Performance of report rendering decreases as data scales
  • Birst has good data refinement practices which helps to maintain standard definitions.
GoodData8.4
Based on 12 answers
We have never had any problems with integration. The APIs connect to Salesforce and rarely if ever experience connectivity issues.

Scalability

Birst6.0
Based on 2 answers
we can see that loading a lot of data can cause a noticable slow down in performance. Birst support indicated that they don't really consider anything less than 30 seconds to be an issue, but that is not the case for our customers, so we have had to change some of implementation to address this
No score
No answers yet
No answers on this topic

Return on Investment

  • Increased efficiency - easy to navigate and develop ad-hoc reports
  • allows customers access to limited internal data saving time and internal resources
  • It did not have a great impact on the business in the initial stages. In the premature phase organizations generally don't need technically sophisticated tools. The ROI gradually improves and we manage $6-$7 on every dollar spent.
  • Getting timely insights from GoodData analytics and saving time on building and manually updating reports has led to more efficient use of resources, technology and time.
  • When the data amounts have increased, GoodData has proved to be very beneficial as it can scale accordingly and still works efficiently. The pricing hasn't been issue when using large quantities of data to harness insights from it.

Pricing Details

Birst

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

Birst More Information

GoodData

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
based on implementation*
1.  subscription based on data volume
Additional Pricing Details
Pricing is available upon request based on implementation and data volume.

GoodData More Information