184 Ratings
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Score 4.8 out of 100
741 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

Birst

Birst is well suited for an organization looking for a cloud-hosted analytics solution that is contained within one package. It is able to connect to a very wide variety of different data sources, and has options for either light or involved ETL procedures, depending on the users experience with preparing data. As with any BI project, it would not be suitable for an organization where there is no dedicated team to maintain and manage the project.
Anonymous | TrustRadius Reviewer

SAP BusinessObjects Business Intelligence (BI) Platform

We need to create/open reports every month. The manual way would be to download data manually from SAP BW and then paste in Excel to start formatting/cleaning. With SAP Analysis Office, we create a report once. Next month when we open it, we just need to change the time frame and refresh the data. It takes 5 mins to open and update data
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Birst
7.6
SAP BusinessObjects Business Intelligence (BI) Platform
8.3
Pixel Perfect reports
Birst
7.8
SAP BusinessObjects Business Intelligence (BI) Platform
8.7
Customizable dashboards
Birst
7.9
SAP BusinessObjects Business Intelligence (BI) Platform
8.1
Report Formatting Templates
Birst
7.1
SAP BusinessObjects Business Intelligence (BI) Platform
8.2

Ad-hoc Reporting

Birst
7.0
SAP BusinessObjects Business Intelligence (BI) Platform
8.2
Drill-down analysis
Birst
6.7
SAP BusinessObjects Business Intelligence (BI) Platform
8.7
Formatting capabilities
Birst
7.6
SAP BusinessObjects Business Intelligence (BI) Platform
8.5
Integration with R or other statistical packages
Birst
6.1
SAP BusinessObjects Business Intelligence (BI) Platform
7.1
Report sharing and collaboration
Birst
7.5
SAP BusinessObjects Business Intelligence (BI) Platform
8.5

Report Output and Scheduling

Birst
8.1
SAP BusinessObjects Business Intelligence (BI) Platform
8.5
Publish to Web
Birst
8.7
SAP BusinessObjects Business Intelligence (BI) Platform
8.1
Publish to PDF
Birst
8.0
SAP BusinessObjects Business Intelligence (BI) Platform
8.5
Report Versioning
Birst
7.4
SAP BusinessObjects Business Intelligence (BI) Platform
8.3
Report Delivery Scheduling
Birst
8.3
SAP BusinessObjects Business Intelligence (BI) Platform
8.7
Delivery to Remote Servers
Birst
SAP BusinessObjects Business Intelligence (BI) Platform
8.8

Data Discovery and Visualization

Birst
7.0
SAP BusinessObjects Business Intelligence (BI) Platform
8.3
Pre-built visualization formats (heatmaps, scatter plots etc.)
Birst
7.4
SAP BusinessObjects Business Intelligence (BI) Platform
8.2
Location Analytics / Geographic Visualization
Birst
7.7
SAP BusinessObjects Business Intelligence (BI) Platform
8.4
Predictive Analytics
Birst
5.8
SAP BusinessObjects Business Intelligence (BI) Platform
8.4

Access Control and Security

Birst
8.1
SAP BusinessObjects Business Intelligence (BI) Platform
8.6
Multi-User Support (named login)
Birst
8.8
SAP BusinessObjects Business Intelligence (BI) Platform
8.4
Role-Based Security Model
Birst
8.0
SAP BusinessObjects Business Intelligence (BI) Platform
8.5
Multiple Access Permission Levels (Create, Read, Delete)
Birst
7.4
SAP BusinessObjects Business Intelligence (BI) Platform
8.6
Single Sign-On (SSO)
Birst
SAP BusinessObjects Business Intelligence (BI) Platform
8.8

Mobile Capabilities

Birst
7.9
SAP BusinessObjects Business Intelligence (BI) Platform
7.8
Responsive Design for Web Access
Birst
8.4
SAP BusinessObjects Business Intelligence (BI) Platform
8.3
Dedicated iOS Application
Birst
8.3
SAP BusinessObjects Business Intelligence (BI) Platform
7.5
Dedicated Android Application
Birst
7.2
SAP BusinessObjects Business Intelligence (BI) Platform
7.2
Dashboard / Report / Visualization Interactivity on Mobile
Birst
7.6
SAP BusinessObjects Business Intelligence (BI) Platform
8.2

Application Program Interfaces (APIs) / Embedding

Birst
SAP BusinessObjects Business Intelligence (BI) Platform
8.1
REST API
Birst
SAP BusinessObjects Business Intelligence (BI) Platform
8.6
Javascript API
Birst
SAP BusinessObjects Business Intelligence (BI) Platform
8.3
iFrames
Birst
SAP BusinessObjects Business Intelligence (BI) Platform
8.1
Java API
Birst
SAP BusinessObjects Business Intelligence (BI) Platform
8.2
Themeable User Interface (UI)
Birst
SAP BusinessObjects Business Intelligence (BI) Platform
7.7
Customizable Platform (Open Source)
Birst
SAP BusinessObjects Business Intelligence (BI) Platform
7.8

Pros

Birst

  • Birst is an platform that provides connectors to some of the applications we use, but also allows us to bring in data from disparate systems to perform ETL and integrate all of the data for analyses. It makes no assumptions about your data, which is good for us, as we have a lot of customizations to many of our systems.
  • Birst is making inroads towards a more modern UI.
Sean Keesler | TrustRadius Reviewer

SAP BusinessObjects Business Intelligence (BI) Platform

  • This software is easy to initially learn, and very powerful in producing reusable reports.
  • It is much faster than my company's internal manual queries. The ability to build off of a saved query and share queries to other users is a great positive.
  • My favorite part is that you can run queries in the background and it does not interfere with your current work or slow your computer down.
Anonymous | TrustRadius Reviewer

Cons

Birst

  • Birst prices are fairly expensive. License plus cost of users can add up pretty quickly
  • Depending on the size of data, rendering of reports can take a little bit. Need faster processing of data
  • Takes a little time to understand how to build reports, not the most intuitive UI
Anonymous | TrustRadius Reviewer

SAP BusinessObjects Business Intelligence (BI) Platform

  • The installation can be very complex and time-consuming, it requires a lot of planning and foresight as to what role the software will play in the organization.
  • The software has a relatively large learning curve that takes dedicated users months to get comfortable with, the UI is a bit intimidating for new users.
  • SAP could organize their help better, it can be difficult to find dependable solutions to issues via their website and support channels.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Birst

Birst 9.0
Based on 36 answers
We have been able to overcome any of the drawbacks we've found with Birst easily and it has fulfilled almost all of our analytic needs to date. Having seen their roadmap it would be highly unlikely we would move away from this platform any time soon. You simply can't beat the functionality that Birst provides for the price and the things I see coming out of the company solidify that our decision to choose Birst was the best possible choice. We have never regretted the decision.
Brian Flood | TrustRadius Reviewer

SAP BusinessObjects Business Intelligence (BI) Platform

SAP BusinessObjects Business Intelligence (BI) Platform 8.4
Based on 22 answers
The institution has decided to move in a different direction, and will be using MSBI for reporting. I have been very happy with the Business Objects suite of tools, and will continue to use them heavily until we make the transition.
Robert Scrimshaw | TrustRadius Reviewer

Usability

Birst

Birst 6.1
Based on 11 answers
I would like to see additional usability put into the ETL scripting. Recently, Birst added a nice function reference inline to formula creation which has kept me from having to return to documentation so much. The same in ETL would be very beneficial. The interface problems related to the Flex framework are being addressed in a rewrite to HTML 5, but for now they are still a hindrance to a higher usability rating.
Anonymous | TrustRadius Reviewer

SAP BusinessObjects Business Intelligence (BI) Platform

SAP BusinessObjects Business Intelligence (BI) Platform 8.7
Based on 7 answers
From a server and client side perspective. the Business Intelligence Platform provides a foundation for all aspects of content development, distribution, analysis, collaboration and self service. Ease of use from targeted content delivery through controlled accessibility. Content exporting in the format of the users choice. Scheduling for internal or external delivery. Public and private folders for secure content access when requied. Web based for viewing on the users device of choice without the need to download additional applications.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Birst

Birst 4.1
Based on 12 answers
We frequently experience -103 errors due to us using the Live Connect functionality, which does not seem to handle even minor interruptions in connectivity, and treats all future connection attempts or data requests as errors, even if the issue does not exist any longer
Tim Welch | TrustRadius Reviewer

SAP BusinessObjects Business Intelligence (BI) Platform

SAP BusinessObjects Business Intelligence (BI) Platform 10.0
Based on 4 answers
When we implemented 3.1, we had a tough time managing the system: It took almost a year to stabilize.

With 4.0, we want to roll out to more users, and are holding back because of fears about the performance issue
Anonymous | TrustRadius Reviewer

Performance

Birst

Birst 7.5
Based on 12 answers
Everything runs very fast and smoothly. The only process that I wish was faster would be processing the data after uploading new data or making changes to the existing data model. It can take 15-20 minutes (roughly) to upload and process new data once you start getting into 10's of millions of rows. Given my experience with how long it takes me to pull the same data using SQL Server Management Studio, I don't think Birst is unreasonably slow - but for me to give a higher rating, I would want it to be unreasonably fast
Brett Mooberry | TrustRadius Reviewer

SAP BusinessObjects Business Intelligence (BI) Platform

SAP BusinessObjects Business Intelligence (BI) Platform 9.0
Based on 11 answers
Overall, the tool (Web Intelligence 4.2) is fast and solid. One issue is a dependability on JAVA for a full feature report creation/edit capabilities (as opposed to limited HTML option). Second, planned end of JAVA support by major browsers (Chrome is already not supporting JAVA applet).
Dariusz Zyskowski | TrustRadius Reviewer

Support Rating

Birst

Birst 5.3
Based on 36 answers
When we have an issue that is stopping our business from proceeding, I want answers sooner than later. While Birst does have a published response time for each case level, we always wish it could be quicker. What response improvement could there be with a larger support team?In response to first question: Blackhole of issues - Birst needs to improve upon closing issues that resolution was dependent upon code fixes or enhancements, perhaps someone to add a comment on all case tickets at least every 60 days.Escalation - I always have the ability to electronically or via phone escalate a ticket. I also have my Customer Success Manager through whom I can escalate topics.
Deborah Stillwell Judy | TrustRadius Reviewer

SAP BusinessObjects Business Intelligence (BI) Platform

SAP BusinessObjects Business Intelligence (BI) Platform 8.3
Based on 10 answers
We are getting the BI support from our SAP support company. Although they are good at some basic staff, they are unable to answer our questions for some complex structures. Sometimes we got the feedback that our request was not possible to implement, however later we found there were some methods available.
Anonymous | TrustRadius Reviewer

In-Person Training

Birst

Birst 9.1
Based on 4 answers
I have attended two different training sessions. The first one was my initial training on the system. It was well paced, clear and concise. If there were questions that were not able to be answered by the instructor, he took down the question and actually followed up and provided us a response quickly.The second session was specific to the dashboard and report design components. This training was very good though there were some attendants who had little or no experience and their questions slowed the class.
Timothy Humphreys | TrustRadius Reviewer

SAP BusinessObjects Business Intelligence (BI) Platform

SAP BusinessObjects Business Intelligence (BI) Platform 10.0
Based on 3 answers
SAP authorized training is best, Please go ahead with it. Even lot of online training options/videos available for self learning
Dharmesh Shah | TrustRadius Reviewer

Online Training

Birst

Birst 8.0
Based on 2 answers
Although I found the online resources helpful, a lack of appropriate examples for certain tasks key to report creation and advanced modeling make the online training/documentation less than perfect. For an inexperienced BI professional, the online training would not enable a streamlined launch of the product.
Anonymous | TrustRadius Reviewer

SAP BusinessObjects Business Intelligence (BI) Platform

SAP BusinessObjects Business Intelligence (BI) Platform 9.0
Based on 2 answers
I haven't used it or got feedback from the end user.

Content looks to be pretty detailed. Focused on SQL but not BW.
Anonymous | TrustRadius Reviewer

Implementation Rating

Birst

Birst 5.3
Based on 12 answers
Have clean data! Birst flexibility allows - Start small, then introduce functionality and complexity along the way. If you try to present all the functionality [bells and whistles] and wow them, but bad data is uncovered, the end user blames the new application and turns away.
Deborah Stillwell Judy | TrustRadius Reviewer

SAP BusinessObjects Business Intelligence (BI) Platform

SAP BusinessObjects Business Intelligence (BI) Platform 9.0
Based on 8 answers
Hire specialists and experienced staff. Mix some beginners so that everyone is not a leader but a learner too. Plan well; architect well; break down implementation in small steps and move towards larger steps. Create a centralized and authorized SAP Business Objects implementation team.
Priyanka Musale | TrustRadius Reviewer

Alternatives Considered

Birst

During the vetting process, we looked at 14 different products (one of them internal) to see if they would fit our needs and whittled it down to this one over a three month period. We did not contact sales for all of them (sales sites were enough to rule out some), but did have a lot of demos with a significant portion of them and reviewed several of the major industry studies as well. We had representatives of both user interests/design and the technical backend on the evaluation process.
The major features we were looking for a product that we could embed inside our own SaaS application, connect to a sharded Postgres database, had multitenancy and allowed for customer generated reports/ self-reporting. Some of the minor "nice to have" features we were looking at was scheduled reports, especially if we could plug it into our own scheduling system (for CAN-SPAM compliance), internationalization, and support.
In the evaluation, Birst hit all of the must-haves and enough of the nice to haves that they made it down to our final two and the trial was the clincher to make it our final choice.
Anonymous | TrustRadius Reviewer

SAP BusinessObjects Business Intelligence (BI) Platform

We selected SAP BusinessObjects Business Intelligence (BI) based on price. It can stack up against others in terms of price and honestly, that's about it. Salesforce Commerce does a hell of a better job at handling it. However, in the space of Business Intelligence, SAP can do more, and that's why at the end we went with it
Michael Diaz-Suarez | TrustRadius Reviewer

Scalability

Birst

Birst 6.0
Based on 2 answers
we can see that loading a lot of data can cause a noticable slow down in performance. Birst support indicated that they don't really consider anything less than 30 seconds to be an issue, but that is not the case for our customers, so we have had to change some of implementation to address this
Tim Welch | TrustRadius Reviewer

SAP BusinessObjects Business Intelligence (BI) Platform

SAP BusinessObjects Business Intelligence (BI) Platform 9.0
Based on 2 answers
SAP BusinessObjects Business Intelligence (BI) Platform supports SOA Service Oriented Architecture. You can start/restart/enable/disable all the servers. You can seamless do load balancing and clustering. It supports all leading application and web server. Supports LDAP SSO integration.People who can work on excel with training they can work on SAP Business Objects Web Intelligence, dashboard, Lumira, Information design tool product suite. Tool is very user friendly and easy to learn and implement
Dharmesh Shah | TrustRadius Reviewer

Return on Investment

Birst

  • Being a manufacturing company we tend to lag behind technologically. But having all the data for different ERP systems in one place has been an eye opener for the executives. It has lessened the need to convert some legacy ERP systems.
  • Having such a simple reporting tool is a great asset to some of our sites that have traditionally had trouble gathering data from AS400 systems.
Andy Olson | TrustRadius Reviewer

SAP BusinessObjects Business Intelligence (BI) Platform

  • By generating and distributing reports in a timely manner, we were able to save millions of dollars for the company which otherwise would not have been visible.
  • Almost realtime dashboard, saved the company a huge amount by showing the outages and kept the company from buying a tool to do just that.
  • It showed the customers who were not paying the bills and were missing in the system due to some loophole. This was visible by doing reporting on the theft usage of electricity.
Anonymous | TrustRadius Reviewer

Screenshots

SAP BusinessObjects Business Intelligence (BI) Platform

Pricing Details

Birst

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Birst Editions & Modules

Edition
Basic License$30,0001
  1. Per 20 Users Per Year
Additional Pricing Details

SAP BusinessObjects Business Intelligence (BI) Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP BusinessObjects Business Intelligence (BI) Platform Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Birst
7.4
SAP BusinessObjects Business Intelligence (BI) Platform
8.1

Likelihood to Renew

Birst
9.0
SAP BusinessObjects Business Intelligence (BI) Platform
8.4

Usability

Birst
6.1
SAP BusinessObjects Business Intelligence (BI) Platform
8.7

Reliability and Availability

Birst
4.1
SAP BusinessObjects Business Intelligence (BI) Platform
10.0

Performance

Birst
7.5
SAP BusinessObjects Business Intelligence (BI) Platform
9.0

Support Rating

Birst
5.3
SAP BusinessObjects Business Intelligence (BI) Platform
8.3

In-Person Training

Birst
9.1
SAP BusinessObjects Business Intelligence (BI) Platform
10.0

Online Training

Birst
8.0
SAP BusinessObjects Business Intelligence (BI) Platform
9.0

Implementation Rating

Birst
5.3
SAP BusinessObjects Business Intelligence (BI) Platform
9.0

Scalability

Birst
6.0
SAP BusinessObjects Business Intelligence (BI) Platform
9.0

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