What users are saying about
184 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
82 Ratings
184 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 4.8 out of 100

Sigma

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
82 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Likelihood to Recommend

Birst

Birst is well suited for an organization looking for a cloud-hosted analytics solution that is contained within one package. It is able to connect to a very wide variety of different data sources, and has options for either light or involved ETL procedures, depending on the users experience with preparing data. As with any BI project, it would not be suitable for an organization where there is no dedicated team to maintain and manage the project.
Anonymous | TrustRadius Reviewer

Sigma

Sigma [Computing] is by far the easiest to use and most powerful business intelligence tool that I've ever used. It really puts the power of huge databases in the hands of business users in an interface that is familiar, easy to learn and easy to understand.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Birst
7.6
Sigma
6.7
Pixel Perfect reports
Birst
7.8
Sigma
5.9
Customizable dashboards
Birst
7.9
Sigma
7.3
Report Formatting Templates
Birst
7.1
Sigma
6.8

Ad-hoc Reporting

Birst
7.0
Sigma
7.3
Drill-down analysis
Birst
6.7
Sigma
7.3
Formatting capabilities
Birst
7.6
Sigma
6.7
Integration with R or other statistical packages
Birst
6.1
Sigma
7.6
Report sharing and collaboration
Birst
7.5
Sigma
7.5

Report Output and Scheduling

Birst
8.1
Sigma
6.9
Publish to Web
Birst
8.7
Sigma
7.2
Publish to PDF
Birst
8.0
Sigma
7.4
Report Versioning
Birst
7.4
Sigma
6.3
Report Delivery Scheduling
Birst
8.3
Sigma
7.6
Delivery to Remote Servers
Birst
Sigma
6.2

Data Discovery and Visualization

Birst
7.0
Sigma
6.1
Pre-built visualization formats (heatmaps, scatter plots etc.)
Birst
7.4
Sigma
6.5
Location Analytics / Geographic Visualization
Birst
7.7
Sigma
6.2
Predictive Analytics
Birst
5.8
Sigma
5.6

Access Control and Security

Birst
8.1
Sigma
Multi-User Support (named login)
Birst
8.8
Sigma
Role-Based Security Model
Birst
8.0
Sigma
Multiple Access Permission Levels (Create, Read, Delete)
Birst
7.4
Sigma

Mobile Capabilities

Birst
7.9
Sigma
Responsive Design for Web Access
Birst
8.4
Sigma
Dedicated iOS Application
Birst
8.3
Sigma
Dedicated Android Application
Birst
7.2
Sigma
Dashboard / Report / Visualization Interactivity on Mobile
Birst
7.6
Sigma

Pros

Birst

  • Birst is an platform that provides connectors to some of the applications we use, but also allows us to bring in data from disparate systems to perform ETL and integrate all of the data for analyses. It makes no assumptions about your data, which is good for us, as we have a lot of customizations to many of our systems.
  • Birst is making inroads towards a more modern UI.
Sean Keesler | TrustRadius Reviewer

Sigma

  • Easy to learn but with enough depth to appeal to more advanced BI users.
  • Constantly updating and improving the tool.
  • The parameter and filter functionality is on point. It makes creating enterprise quality reporting a breeze for our team.
  • The SQL writer is very straight forward and the fact you can write directly in SQL gives Sigma a huge leg up on other BI tools that use their own languages.
Jordan Seib | TrustRadius Reviewer

Cons

Birst

  • Birst prices are fairly expensive. License plus cost of users can add up pretty quickly
  • Depending on the size of data, rendering of reports can take a little bit. Need faster processing of data
  • Takes a little time to understand how to build reports, not the most intuitive UI
Anonymous | TrustRadius Reviewer

Sigma

  • The user interface had at least one big change in the past two years, which was confusing.
  • I would like to be able to create and run report on the fly, instead of having to schedule them.
  • Better navigation using tabs and menus.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Birst

Birst 9.0
Based on 36 answers
We have been able to overcome any of the drawbacks we've found with Birst easily and it has fulfilled almost all of our analytic needs to date. Having seen their roadmap it would be highly unlikely we would move away from this platform any time soon. You simply can't beat the functionality that Birst provides for the price and the things I see coming out of the company solidify that our decision to choose Birst was the best possible choice. We have never regretted the decision.
Brian Flood | TrustRadius Reviewer

Sigma

Sigma 7.3
Based on 2 answers
Because we are very satisfied with the product and would most likely renew because of the services it provides. It is a tool that you bring into your organization and let it change the way you analyze your data, present your data and share you date within the Respective teams
Siddique Chaudhry, CCSK | TrustRadius Reviewer

Usability

Birst

Birst 6.1
Based on 11 answers
I would like to see additional usability put into the ETL scripting. Recently, Birst added a nice function reference inline to formula creation which has kept me from having to return to documentation so much. The same in ETL would be very beneficial. The interface problems related to the Flex framework are being addressed in a rewrite to HTML 5, but for now they are still a hindrance to a higher usability rating.
Anonymous | TrustRadius Reviewer

Sigma

Sigma 7.7
Based on 45 answers
Sigma is a modern business intelligence (BI) and analytics application built for the cloud. Sigma provides live access to cloud data warehouses using an intuitive spreadsheet interface empowering business experts to ask more of their data. Sigma is self-service analytics as it was meant to be.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Birst

Birst 4.1
Based on 12 answers
We frequently experience -103 errors due to us using the Live Connect functionality, which does not seem to handle even minor interruptions in connectivity, and treats all future connection attempts or data requests as errors, even if the issue does not exist any longer
Tim Welch | TrustRadius Reviewer

Sigma

Sigma 7.3
Based on 2 answers
Yes, as long as you don’t conduct user error sigma is always up and running and waiting for you to complete your dashboards
Siddique Chaudhry, CCSK | TrustRadius Reviewer

Performance

Birst

Birst 7.5
Based on 12 answers
Everything runs very fast and smoothly. The only process that I wish was faster would be processing the data after uploading new data or making changes to the existing data model. It can take 15-20 minutes (roughly) to upload and process new data once you start getting into 10's of millions of rows. Given my experience with how long it takes me to pull the same data using SQL Server Management Studio, I don't think Birst is unreasonably slow - but for me to give a higher rating, I would want it to be unreasonably fast
Brett Mooberry | TrustRadius Reviewer

Sigma

Sigma 8.2
Based on 2 answers
It depends, it loads quickly for smaller dashboards but when loading larger amounts of data it takes more time to do so
Siddique Chaudhry, CCSK | TrustRadius Reviewer

Support Rating

Birst

Birst 5.3
Based on 36 answers
When we have an issue that is stopping our business from proceeding, I want answers sooner than later. While Birst does have a published response time for each case level, we always wish it could be quicker. What response improvement could there be with a larger support team?In response to first question: Blackhole of issues - Birst needs to improve upon closing issues that resolution was dependent upon code fixes or enhancements, perhaps someone to add a comment on all case tickets at least every 60 days.Escalation - I always have the ability to electronically or via phone escalate a ticket. I also have my Customer Success Manager through whom I can escalate topics.
Deborah Stillwell Judy | TrustRadius Reviewer

Sigma

Sigma 8.0
Based on 58 answers
Support team is helpful in answering questions and providing help with using the UI. There are knowledgeable people within the support team.There are also good online support tools. There are significant community support resources available.There is however lack of a live support. It would be useful to have live phone number or chat to use.
Anonymous | TrustRadius Reviewer

In-Person Training

Birst

Birst 9.1
Based on 4 answers
I have attended two different training sessions. The first one was my initial training on the system. It was well paced, clear and concise. If there were questions that were not able to be answered by the instructor, he took down the question and actually followed up and provided us a response quickly.The second session was specific to the dashboard and report design components. This training was very good though there were some attendants who had little or no experience and their questions slowed the class.
Timothy Humphreys | TrustRadius Reviewer

Sigma

No score
No answers yet
No answers on this topic

Online Training

Birst

Birst 8.0
Based on 2 answers
Although I found the online resources helpful, a lack of appropriate examples for certain tasks key to report creation and advanced modeling make the online training/documentation less than perfect. For an inexperienced BI professional, the online training would not enable a streamlined launch of the product.
Anonymous | TrustRadius Reviewer

Sigma

No score
No answers yet
No answers on this topic

Implementation Rating

Birst

Birst 5.3
Based on 12 answers
Have clean data! Birst flexibility allows - Start small, then introduce functionality and complexity along the way. If you try to present all the functionality [bells and whistles] and wow them, but bad data is uncovered, the end user blames the new application and turns away.
Deborah Stillwell Judy | TrustRadius Reviewer

Sigma

Sigma 8.2
Based on 2 answers
I don’t have enough insight as I was not a big piece of this implementation
Siddique Chaudhry, CCSK | TrustRadius Reviewer

Alternatives Considered

Birst

During the vetting process, we looked at 14 different products (one of them internal) to see if they would fit our needs and whittled it down to this one over a three month period. We did not contact sales for all of them (sales sites were enough to rule out some), but did have a lot of demos with a significant portion of them and reviewed several of the major industry studies as well. We had representatives of both user interests/design and the technical backend on the evaluation process.
The major features we were looking for a product that we could embed inside our own SaaS application, connect to a sharded Postgres database, had multitenancy and allowed for customer generated reports/ self-reporting. Some of the minor "nice to have" features we were looking at was scheduled reports, especially if we could plug it into our own scheduling system (for CAN-SPAM compliance), internationalization, and support.
In the evaluation, Birst hit all of the must-haves and enough of the nice to haves that they made it down to our final two and the trial was the clincher to make it our final choice.
Anonymous | TrustRadius Reviewer

Sigma

Sigma [Computing] is the easiest to use. Visualizations and calculations can be created easily without writing code. It's super intuitive and also has nice charts and visuals. Sigma [Computing] also allows users to write their own SQL queries without having to learn another language to create reports. Other BI tools have their language or functions which users must learn before they are able to fully use the tool.
Anonymous | TrustRadius Reviewer

Scalability

Birst

Birst 6.0
Based on 2 answers
we can see that loading a lot of data can cause a noticable slow down in performance. Birst support indicated that they don't really consider anything less than 30 seconds to be an issue, but that is not the case for our customers, so we have had to change some of implementation to address this
Tim Welch | TrustRadius Reviewer

Sigma

Sigma 7.3
Based on 1 answer
It is a cloud service offering that is able to expand based on your usage
Siddique Chaudhry, CCSK | TrustRadius Reviewer

Return on Investment

Birst

  • Being a manufacturing company we tend to lag behind technologically. But having all the data for different ERP systems in one place has been an eye opener for the executives. It has lessened the need to convert some legacy ERP systems.
  • Having such a simple reporting tool is a great asset to some of our sites that have traditionally had trouble gathering data from AS400 systems.
Andy Olson | TrustRadius Reviewer

Sigma

  • Sigma has allowed business users to vastly increase their access to data, driving much more data-driven decision-making.
  • Sigma has freed up the data team from routine data-gathering, allowing the team to focus on building higher-level tools and products that unlock value for the company.
Peter Jaffe | TrustRadius Reviewer

Screenshots

Pricing Details

Birst

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Birst Editions & Modules

Edition
Basic License$30,0001
  1. Per 20 Users Per Year
Additional Pricing Details

Sigma

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Sigma Editions & Modules

Additional Pricing Details
Contact us for pricing.

Rating Summary

Add comparison