Bitbucket Server (discontinued) vs. Pendo Feedback

Bitbucket Server would be good to use if you are not extremely reliant on the availability of your code at any given moment. If you have other systems relying on the up status of Bitbucket Server that can cause problems if unable to reach it -- you might consider going with a different product

Incentivized

Receptive is very effective for multiple internal teams/department of a single product who need to scale their product feedback management effectively. We've been leveraging it for one of our products and it was so successful, that we implemented it with a second product. The main issue we ran into situationally with that was managing 2+ modules (products) in Receptive; it was a bit more difficult to present Receptive to two different customer bases/users (we couldn't change the appearance) and slightly confusing to do within the app (lots of filtering needed). I have heard that support of multiple modules is something that Receptive will likely be working on in the near future, so that's good news.

Incentivized

• Pull requests / code reviews are simple but effective - it's easy to discuss the changes and enforce quality gates (through integration with Bamboo)
• The access control model is fairly granular, with per-branch and per-action permission configuration options
• There are various plugins available to extend functionality, such as SonarQube

Incentivized

• Easy collection of enhancement requests
• Linking to Jira tickets for development priorities
• Provides visibility for our customers into their priorities

Incentivized

• Bitbucket Server (formerly Stash) should be evaluated for implementation based on the capacity of the environment ownership and support.
• Insights and analytics reports are basic.
• Bitbucket Server (formerly Stash) as part of Atlassian tools has some restrictions for centralized user management.

Incentivized

• Do not charge per user (we almost cancelled over that).
• Get rid of or make the assumption of time and money saved more realistic.

Incentivized

Because we're so locked in, it's likely we'll be using Bitbucket Server for a while, unfortunately.

Incentivized

The usability of its interface is pretty straight forward when it comes to creating projects and repositories, but when you have to dive into finer grained portions of the UI things can get tricky. If you are used to using tools like GitHub or Gitlab -- Bitbucket is just different enough to be a bother.

Incentivized

Never really needed any support as the application is very easy to set up and maintain. Any questions we had were well documented in their online documentation, and community forum.

Incentivized

The support team is great - responsive and helpful.

Incentivized

Stash was selected before I was at the company, but we're looking at these alternatives and actively considering switching. Stash seems to have all the necessary features we need to make it work, but it doesn't have any bells and whistles or extra special features that we can use to create more advanced integrations with other products like Jenkins or Amazon Web Services.

Incentivized

We had UserVoice prior to Receptive but it was just too clunky and extensive for our needs. It was less about automation and still very manual work to process feedback. It also didn't provide collaboration levels that we needed for our internal teams to work together. ProdPad was a very clean tool but also didn't enable us to automate the process like Receptive does.

Incentivized

• Stash has certainly improved the productivity of the team. We no longer have to use Shared Drive on network which is prone to hacks and errors to manage our code.
• During the process of releases, the release engineering team can pull the latest and approved code from Stash and need not be dependent upon the availability of the developers during their non availability. It improves productivity and fastens the ETA for requests.
• We have stayed on course for project deadlines since introduction of Stash and helps us achieve the goals of timely completion of projects.

Incentivized

• Able to tie costs to enhancement requests via Jira integration

Incentivized