Bitbucket vs. OpenText Dimensions CM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bitbucket
Score 8.2 out of 10
N/A
Bitbucket from Australian-headquartered Atlassian offers source code management and version control.
$0
per month
OpenText Dimensions CM
Score 8.0 out of 10
N/A
Dimensions CM is Software Change and Configuration Management for Agile development, developed by Serena Software and now sold by OpenText.N/A
Pricing
BitbucketOpenText Dimensions CM
Editions & Modules
Free (up to 5 users)
$0
per month
Standard
$3
per user/per month
Premium
$6
per user/per month
Data Center
1,980
per year
No answers on this topic
Offerings
Pricing Offerings
BitbucketOpenText Dimensions CM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BitbucketOpenText Dimensions CM
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User Ratings
BitbucketOpenText Dimensions CM
Likelihood to Recommend
8.3
(63 ratings)
9.0
(1 ratings)
Likelihood to Renew
9.0
(3 ratings)
-
(0 ratings)
Usability
8.7
(2 ratings)
-
(0 ratings)
Support Rating
8.3
(14 ratings)
-
(0 ratings)
User Testimonials
BitbucketOpenText Dimensions CM
Likelihood to Recommend
Atlassian
As a team we need to push code into the repo on daily basis, Bitbucket has proven that is a reliable and secure server to save and get the code available in no time. The administration part is really easy and there's an extra tool for every developer profile either if you want to use the console or a GUI like Sourcetree.
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OpenText
Serena CM is well suited to highly controlled, audited, and process driven environments. It will allow strict segregation of duties, and change traceability. If implemented correctly it will help you quickly build trusts with your auditors. It is also well suited to environments that require constant branching and merging. Due to the complexity of the product and learning curve for your development and operations team it may be overkill in a small shop with loose rules
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Pros
Atlassian
  • Very easy to integrate with other DevOps tools like Jenkins and with project/workflow management tools like JIRA.
  • Very efficient in managing security and compliance standards for code, especially during pull requests, merge requests, branching, etc.
  • Very robust in performance, especially the cloud and datacenter versions hardly hit any performance issues and supports more than 2000+ developers in my company.
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OpenText
  • Code Promotion: Dimensions CM allows supervisors to control changes to code, in that they delegate requests to developers, and act as a gatekeeper prior to promoting to the next environment. This functionality is configurable so you can set up a workflow that best fits the structure and requirements of your own company.
  • Code Repository for changes and versioning: Code can be checked out by item or by synchronizing folders. Code revisions can be compared against other revisions or work files. Item histories show which developers made which modifications, and which supervisor and operations personnel were involved in assigning the request and promoting the code to each environment. Additionally a pedigree will show a stream diagram which graphically displays branches and merges.
  • Deployment: Serena Change Management offers help automating deployment including integrations with SVN and Jenkins. Its newer versions also have a powerful graphical deployment automation tool (Serena Deployment Automation- SDA). It comes with a certain amount of licenses built-in. If you have a many nodes to deploy to there will be separate licensing costs for that.
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Cons
Atlassian
  • The code management UI is a bit rough around the edges and difficult to work with.
  • BitBucket does not have the same simplified PR management tools as other competitors.
  • It's not as easy to integrate 3rd party apps as other competitors.
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OpenText
  • The only major negative that I have encountered with Serena CM product is that the very power and flexibility of the tool means there is a risk that you will make a mess of things. In other words it gives you plenty of rope to tangle yourself with. I recommend careful, well thought out deployments implementing the built in roles and workflows that can be turned on and configured, using a consistent methodology.
  • My experience with the Serena help desk support has not been impressive. Though reasonably polite and diligent, the technicians were well trained, and often gave bad advise and terrible scripts. On several occasions I had to rewrite scripts they have me; if I had run them as provided they would have caused even more difficulties than the problem I was trying to solve. I speak of the support in the past tense because I conditioned myself not to call them, it was usually just easier to solve nay problems my self. They do have a good account management team though, and for any major issues you can go thru them.
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Likelihood to Renew
Atlassian
All products have room for improvement. The system improves over time with better and better integrations and I look forward to even more features without paying extra! The system has increased transparency across my organization and with this transparency comes increased throughput on projects. I don't think I can go back to any other system and we are definitely married to this product.
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OpenText
No answers on this topic
Usability
Atlassian
The architecture of Bitbucket makes it more easily scalable than other source code management repositories. Also, administration and maintaining the instance is very easy. It integrates with JIRA and other CI/CD applications which makes it more useful to reduce the efforts. It supports multiple plugins and those bring a lot of extra functionality. It increases the overall efficiency and usefulness of Bitbucket.
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OpenText
No answers on this topic
Support Rating
Atlassian
The customer support provided by Atlassian (Bitbucket's parent company that also makes Jira, Confluence, etc.) is very helpful. They seem to be very concerned about any issues reported with their products and even just questions about functionality. They are constantly improving the products with new features in nearly every release. Plus they have a plethora of online documentation to reference.
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OpenText
No answers on this topic
Alternatives Considered
Atlassian
For the features we were looking at, Bitbucket, GitHub and GitLab were all at par and were in a similar price range. We found that GitHub was the most full featured should we need to scale very quickly. GitLab was at par with GitHub for our future needs, but GitHub was a more familiar tool compared to GitLab. Bitbucket won out because of its close integration with Jira and being in the Atlassian family. It was also cheaper than GitHub. As we started with Jira, Bitbucket addition became a natural next step for us. We really liked Bitbucket and stayed with it but we do know we have great options in the form of GitHub and GitLab should we need to scale fast.
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OpenText
Serena CM is superior to Microsoft Team Foundation Server (TFS) in overall functionality, but does not have very good native integration with Microsoft. Therefore in a Microsoft centric shop with no audit needs ,TFS would be better. Otherwise I would choose Serena CM
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Return on Investment
Atlassian
  • It's allowed for a lot of automation in terms of development workflows. It lets us pursue CI/CD approaches and get releases out faster
  • It has let us get our infrastructure configuration into VCS, which further improves our automation abilities.
  • It has aided in keeping track of changes, and allows us to keep workflows organized so we can track the status of development
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OpenText
  • Serena has facilitated our annual completion of various audit and technology control certifications. These certifications make a huge difference to our company's reputation and bottom line.
  • There has been no negative impact on our company.
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