Bitdefender GravityZone combines multiple security services into a single platform to reduce the cost of building a trusted environment for endpoints.
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WatchGuard Network Security
Score 8.6 out of 10
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WatchGuard Network Security is a network security and firewall software. WatchGuard includes secure Wi-Fi, multi-factor authentication, and network intelligence products and services designed for SMB’s.
Overall, the two products are very comparable to one another. In the end, it came down to throughput vs cost. WatchGuard [Network Security] came in at around half the cost for the device that provided the amount of throughput that we needed. All of the other features were neck …
We used Sonicwall appliances for a number of years and, generally speaking, found them ok to work with except for in two areas. Sonicwall's seem to make even simple tasks complex to complete, creating opportunities for missed steps and headaches. We also found that the …
We have used Cisco Firewalls and Ubiquiti in the past but we preferred the interface and ease of use of the WatchGuard firewalls. The Cisco devices are complex to configure and leave room for error. The Ubiquiti devices did not have enough features to provide the level of …
WatchGuard's main asset is that its cloud is fast, it distributes detected threats to its firebox before anyone else, and that is a great point in its favor, if your protection system lets users pass a threat that has just appeared, the problem is serious, and you are going to …
Sophos is a relic now, SonicWall is too pricey, and PFSense is too "roll your own." Watchguard sits at the sweet spot of fully functional and easily managed.
Fortinet was also an excellent choice. A customer wanted the biggest name out there and knew WatchGuard prior to making the change so they decided to go with WatchGuard even though Fortinet offers comparable solutions at comparable price. At this end it's only a matter of …
We haven't set up the WG cloud interface, but I do enjoy the cloud interface of Ubiquiti is does make programming new devices as well a replacing existing simple. Not having a yearly subscription to receive security updates is also nice.
We are a former partner of Sonciwall but we had switched to Watchguard [Network Security] because his policy selling is more clear for us and our client. All the services available every day are reliable and affordable and the renewal is easy. The possibility of trade up and …
Bitdefender had been a great replacement for our previous product - it was painless to make the switch with very few issues. We tested in a VM lab a few different offerings, but Bitdefender was the one that covered everything we required at the time and allowed us to be able to expand the offering simply.
WatchGuard Network Security is well suited for everyone's needs but isn't well suited for a price conscience consume. They are overpriced for what they are and have a semi enclosed licensing model, so it's hard to use them after their 5-year life cycle has expired. You are forced into another model once your device is EOL even if the device is more than what you need hardware wise.
Once installed, Bitdefender [GravityZone] runs silently in the background with little to no need for user interaction.
The cloud-based console provides for easy computer management and deployment.
Bitdefender [GravityZone] is extremely flexible, with a policy-based system wherein different profiles can be created (i.e. a policy to deactivate the firewall, a policy to allow for admin control on a machine, etc.) and pushed out to individual computers.
Computers can be grouped into different categories, with different policies automatically deployed to each category.
Bitdefender [GravityZone] is relatively resource-light and runs well even on lower-end computers.
Who do I ask? This is my chief complaint is once the initial licenses were purchased through Bit Defender, there was no one to contact that could help navigate some of the initial questions I had with regard to specific policies to implement for our file server. The parent web site is, well, hard to navigate when one is trying to "learn" the system.
The second issue is in increasing the licenses. It took several days for the parent company (by contact and phone) to inform me that they could not increase the licenses and I would have to go through a private vendor. There was no intent to connect me to a vendor or provide a vendor list until I asked specifically. YET I continue to get email from the parent company reminding me to pay an annual fee for the licenses purchase through the private vendor. The parent company can see the number of licenses yet did not sell them to me.
Gravity Zone Dashboard, while excellent for those who have experience, is not particularly intuitive for those who have never used it. There does not seem to be a lot of documentation for those responsible for implementation.
Sometimes, it is not very intuitive. You'll not know how to use certain features unless you read the documentation.
Some settings in the firebox are not visible unless you enter edit mode. This can cause inadvertent issues if you make a change when you just want to review the settings.
The use of blocks in the design of the Firewatch interface can be confusing. A better design could have been used.
It works. I rely heavily on my vendors to provide a product that works, is easy to implement, and that they support. As well as be a decent value for the money
I'm giving this note to WatchGuard Network Security due to its ease of daily support (after acquiring necessary knowledge in the solution), which allows agility in configuration changes, its integration of several reliable security features (such as SSL VPN, VPN Virtual Interfaces between companies, and others) and functional and stability in operation, with no downtime in the equipment due to problems or malfunctions
On the whole I find the product very easy to use but some features need me to do some digging about in the console menus to find everything. I think if the interface used a bit less jargon and more clear plain language, it would be easier to find how to do things within the console.
Although it might take some time to figure out, we have been able to use WatchGuard's online reference library and tech support to create/implement/modify all of our filtering rules and exceptions needed. There really has not been a shortcoming other than perhaps a learning curve.
Availability has always been a strong point of this product, it is rare that watchguard does not have a solution for customers' network monitoring needs.
The performance of WatchGuard Network Security is very good, in the years that we have used the solution we have only had a single error and Watchguard itself was able to solve it. Furthermore, when purchasing any product, the partner always evaluates the capacity of the solution to recommend the most appropriate product for our needs.
Support is an area Bitdefender has always struggled with. While their products work great, the GravityZone dashboard is very technical in nature. If you aren't IT inclined, it could be difficult to setup. While most times support is helpful, we tend to work with them over email because of their very thick accent, they are hard to understand over the phone.
We have only had to contact them once during the initial set up to help bring the internet back on line. After that for the most part our systems have been automated, and could easily be checked form their online FAQ and Knowledge base that they provide. Everything else is easily handled from their browser based interface
We participate to a in person training and the three days of learning was really useful and complete to gain skill to solve the major part of the problem we encounter during our life. And more the in person training give us the opportunity to create a network with other WatchGuard partner.
I had my key information for setting up the firewall, and they assisted me in finding the settings and appropriate places to enter data. They also helped troubleshoot when I didn't understand some of their feature concepts, and we got it running.
We were a Kaspersky shop for years. Kaspersky was a resource hog and it didn't even block half of what was thrown at it. We had more outbreaks and more end-user complaints in a year of Kaspersky then we have had in almost three years of Bitdefender.
I honestly feel they're best in class, I've used other platforms but when it comes to comprehensive security I don't think they offer as many features, or the level of security that we needed. Again the support has been excellent for us too, and keeping our firewalls up to date has proven simple and pretty straight forward.
This product is very scalable since previously everything related to Watchguard was on premises but that has now changed with the inclusion of watchguard cloud. Now the product has evolved to have full control of firewalls at the cloud level.
The ROI for Bitdefender is hard to quantify except that it requires very little maintenance time from our staff.
We've spent no time troubleshooting user complaints or issues from users, so it has been a big time-saver over our previously used anti-malware software.
Bitdefender's customer service is usually pretty good and also very responsive, so I don't have to wait by the phone or to keep checking email to resolve a problem--although our issues have been mostly informational and not a problem with functionality.
Increased Productivity - uptime has greatly increased form old system. I believe the percentage would be a decrease in downtime of 35 to 40 percent.
Compliance and regulatory ROI has helped financially offering the WatchGuard Network Security setup for protection to our insurance company. This proof of security has saved us thousands of dollars on our liability insurance.
On the negative side - Performance overhead when implementing deep packet inspection and VPN encryption effect performance of WatchGuard Network Security.