Likelihood to Recommend It is well suited especially for users that access or store sensitive/confidential data on their computers. In the case of where users are accessing confidential data over the network, it is highly recommended to use Bitlocker to encrypt the computer. In the case where users are storing confidential data on their computer, it should be a requirement that BitLocker is used/enabled. It would be less appropriate if someone was using a computer and they were not dealing with any sensitive data, or in cases where the computer is used for recreational purposes (browsing the web, playing games, etc).
Read full review To be frank, this product is fairly expensive. So I would recommend this to companies that are mid-sized or larger to condone the cost of the purchase. It does save me a significant amount of time in my day - being able to glance at the dashboard and see if there are any outstanding issues that require my attention, as not much digging must be done to accomplish this. So for our company, with a short-staffed IT department, it's incredibly helpful to us. We also qualify for Educational pricing which brings the cost down - which helps tremendously
Read full review Pros Encrypts the entire drive and provides a high level of security. In an Active Directory environment, you can set up BitLocker to automatically save keys to AD. As part of Windows, no additional licensing costs. Set up and configuration is relatively easy. Uses TPM module to increase security. Read full review Sophos Intercept X is great at preventing malware infections and rolling back their effects. I have seen this happen hundreds of times since we installed it When combined with Sophos Central, you have an easy to use dashboard where you can manage all installations from a single pane of glass. It's easy to deploy on machines and stays updated. Good reporting features including alerts sent to the admin if there's ever something wrong with it. Read full review Cons Encryption is not resumed after being suspended sometimes Sometimes it take a long time to encrypt a disk Encrypting secondary drives can be tricky Read full review Sophos OOTB policies are very strict and they don't offer anything less strict without you creating new custom policies. I'm sure this is deliberate because the product starts you out in the safest way possible but it means that you will have lots of calls to your tech support desk when you first deploy it unless you do somewhat extensive testing beforehand. Sophos Intercept X is currently broken (at least the DLP component) by having secure boot turned on in the UEFI/BIOS. If any user wants to be able to write data to a USB drive or floppy from their PC (yes we still have a couple users who need to use floppies) we have to turn off secure boot on their PC, even if the DLP policy for that user/PC combination specifies that the user and PC are allowed to write to USB/floppy. This would be a very serious problem if it weren't for the fact that we have very few users who need to write files to USB. For us it's OK but I bet it would be a deal-breaker for others. I don't see a whole lot of evidence that Intercept X is any different than any other anti-virus, so maybe their admin alerts just don't clearly identify when they have identified a zero-day threat or maybe we just haven't had any zero-day threats. Read full review Likelihood to Renew We have gotten a great product for the price. Easy to maintain and set up on new devices. Support is great and easy to work with and understand.
Read full review Usability Very easy to use
Read full review Support Rating I give it a nine because encryption always leaves room for improvement, and it must change as security threats evolve and improve, and having an ever-evolving system is essential.
Read full review Most of the support reps are fantastic. There have been a few though that have had to be escalated via Account Manager when they haven't followed up but this is a rare instance, and often followed up by the Support Manager for APAC.
Read full review Implementation Rating Best thing was the help pushing out via group policy and was able to get instructions for that on sophos site
Read full review Alternatives Considered BitLocker Drive Encryption solution offering is cheaper than the one that
McAfee offers, it will help you with specific business concerns like "how many encrypted assets do I have?" it's easy to maintain, easy to deploy, and easy to track. It's best suited for companies that are not trying to go far away on the disk encryption matter
Read full review Webroot Endpoint Protection is not even in the same league as Sophos Intercept-X. I have tested and compared both sides by side, run simulations and it's not even close. Plus the Sophos central management is so much better. Easier to view user activities and apply policies and remediate threats. Sophos is the clear winner between these two products.
Read full review Return on Investment It allowed us to move to whole drive encryption without much effort Integrated in Windows Enterprise, so free With the right recovery key, it is really easy for IT to recover the data, backup or reset the user's password. Read full review Once our technical and commercial areas got certified, the ROI over the time spent, is great. Actual customers, and/or new ones with other tools, feel safe and advised, once they get in touch with us. When Sophos EndPoint is being compared against Web Management Tools (competitors), we have failed to deliver, nevertheless, there is a version of Sophos Central (Cloud) which achieves this requirement at 100% and more, since is Cloud Based (on AWS). We are grateful to be on Sophos "Radar" as a Platinum Partner, and "The Americas" valued partner, we have seen our business grow, thanks to this kind of technology, throughout the years. Read full review ScreenShots Sophos Intercept X Screenshots