Bitochon Sales CRM Portal vs. Contactability

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bitochon Sales CRM Portal
Score 8.7 out of 10
N/A
Bitochon Technologies' CRM Sales Portal is a customer relationship management (CRM) software built around online collaboration and a sales process foundation.N/A
Contactability
Score 7.0 out of 10
N/A
Contactability is a multi-channel marketing platform which automates the lead conversion process.
$149
per month
Pricing
Bitochon Sales CRM PortalContactability
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Bitochon Sales CRM PortalContactability
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Bitochon Sales CRM PortalContactability
Top Pros
Top Cons
Features
Bitochon Sales CRM PortalContactability
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Bitochon Sales CRM Portal
8.9
1 Ratings
15% above category average
Contactability
6.3
1 Ratings
20% below category average
Customer data management / contact management10.01 Ratings6.01 Ratings
Workflow management9.01 Ratings7.01 Ratings
Territory management9.01 Ratings7.01 Ratings
Opportunity management10.01 Ratings7.01 Ratings
Integration with email client (e.g., Outlook or Gmail)8.01 Ratings6.01 Ratings
Contract management8.01 Ratings5.01 Ratings
Quote & order management8.01 Ratings6.01 Ratings
Interaction tracking10.01 Ratings7.01 Ratings
Channel / partner relationship management8.01 Ratings6.01 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Bitochon Sales CRM Portal
9.0
1 Ratings
19% above category average
Contactability
4.3
1 Ratings
54% below category average
Case management9.01 Ratings4.01 Ratings
Call center management9.01 Ratings5.01 Ratings
Help desk management9.01 Ratings4.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Bitochon Sales CRM Portal
9.0
1 Ratings
18% above category average
Contactability
6.0
1 Ratings
23% below category average
Lead management10.01 Ratings6.01 Ratings
Email marketing8.01 Ratings6.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Bitochon Sales CRM Portal
9.3
1 Ratings
21% above category average
Contactability
6.7
1 Ratings
12% below category average
Task management9.01 Ratings6.01 Ratings
Billing and invoicing management9.01 Ratings7.01 Ratings
Reporting10.01 Ratings7.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Bitochon Sales CRM Portal
9.0
1 Ratings
17% above category average
Contactability
6.3
1 Ratings
19% below category average
Forecasting8.01 Ratings6.01 Ratings
Pipeline visualization10.01 Ratings7.01 Ratings
Customizable reports9.01 Ratings6.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
Bitochon Sales CRM Portal
8.8
1 Ratings
15% above category average
Contactability
7.0
1 Ratings
8% below category average
Custom fields9.01 Ratings7.01 Ratings
Custom objects8.01 Ratings8.01 Ratings
Scripting environment9.01 Ratings6.01 Ratings
API for custom integration9.01 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Bitochon Sales CRM Portal
9.0
1 Ratings
8% above category average
Contactability
6.5
1 Ratings
24% below category average
Single sign-on capability9.01 Ratings7.01 Ratings
Role-based user permissions9.01 Ratings6.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Bitochon Sales CRM Portal
8.5
1 Ratings
16% above category average
Contactability
7.0
1 Ratings
4% below category average
Social data9.01 Ratings6.01 Ratings
Social engagement8.01 Ratings8.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Bitochon Sales CRM Portal
9.0
1 Ratings
23% above category average
Contactability
7.0
1 Ratings
2% below category average
Marketing automation9.01 Ratings6.01 Ratings
Compensation management9.01 Ratings8.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
Bitochon Sales CRM Portal
10.0
1 Ratings
29% above category average
Contactability
6.0
1 Ratings
22% below category average
Mobile access10.01 Ratings6.01 Ratings
Best Alternatives
Bitochon Sales CRM PortalContactability
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
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User Ratings
Bitochon Sales CRM PortalContactability
Likelihood to Recommend
7.0
(1 ratings)
7.0
(1 ratings)
User Testimonials
Bitochon Sales CRM PortalContactability
Likelihood to Recommend
Bitochon Technologies
It is really suitable in case of enterprise sales as it helps reduce wastage and makes the process lean, it emulates the quality of the prerequisites of an ideal CRM and does it really well, it also helps in reducing the extent of work for the entire sales channel, easy to integrate with other dashboard panels, not ideal for a highly data based model as duplicacy is a big factor.
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Contactability
Contactability is really good for teams that are trying to branch out to an untapped market space. Especially those that are trying to disrupt the health insurance scene. This helps them get their foot in the door in the area and their name out in the community. The customer service representatives could be more responsive.
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Pros
Bitochon Technologies
  • Manage Leads, Client Conversions, Touch up points and all other order data.
  • Integration with other platforms such as Vinculum etc provides ease of work.
  • Ease of Analysis of performance and matching of targets.
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Contactability
  • The software reporting system is really clean and works well and they are good at sending you leads.
  • Their customer service is also willing to work with you and they really tried to help me improve our ROI.
  • Since using Contactability our workflow is changing. We now only pick up the phone when someone is interested in our services. The prescreening is all handled and we have control over the flow, what is said. Even when we're out of the office we can log in from anywhere and see what's happening with our leads and those missed calls get scheduled for us automatically.
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Cons
Bitochon Technologies
  • Has a bit of redundancy and data duplicity problems, different employees can make duplicate entries for same clients
  • Sometimes non-responsive glitches appear
  • Different users see different data for same clients sometimes
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Contactability
  • Call the toll-free customer service number and you are transferred to a blank voicemail, with an electronic repeat of the phone number.
  • The software training videos were confusing to non technical users.
  • We encountered bugs with the use of Windows 10. Some of the futures were bugged.
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Alternatives Considered
Bitochon Technologies
Bitochon stacks up almost equally with zoho in most of the applications and functions for the sales team although zoho has better dashboard management and ease of analytics as compared to bitochon but bitochon stacks up easily as the better one in terms of api integration and ease of operation.
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Contactability
Contactability does a pretty decent job as it is very user-friendly and puts us in contact with our prospective clients. What they could improve on that Insightly does well is training and support. This could be due to the size of the company or their prioritization of resources. Overall we enjoyed Contactability better than Insightly.
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Return on Investment
Bitochon Technologies
  • Has really improved the productivity of the entire sales channel and operations team
  • Ease for accounts and other software integration
  • Improves overall interconnectivity of all departments
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Contactability
  • We got our people to become more open minded in trying new software and exploring options for automation.
  • Users got discouraged when the software did not work as it was supposed to and customer service was not there too help.
  • Once used correctly, we did have a large increase in the number of new clients that our office handled.
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ScreenShots