What users are saying about
8 Ratings
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Score 8.8 out of 100
1 Rating
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Score 7 out of 100

Feature Set Ratings

  • Bitochon Sales CRM Portal ranks higher in 10 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Social CRM, Integrations with 3rd-party Software, Platform

Sales Force Automation

8.9

Bitochon Sales CRM Portal

89%
6.3

Contactability

63%
Bitochon Sales CRM Portal ranks higher in 9/9 features

Customer data management / contact management

10.0
100%
1 Rating
6.0
60%
1 Rating

Workflow management

9.0
90%
1 Rating
7.0
70%
1 Rating

Territory management

9.0
90%
1 Rating
7.0
70%
1 Rating

Opportunity management

10.0
100%
1 Rating
7.0
70%
1 Rating

Integration with email client (e.g., Outlook or Gmail)

8.0
80%
1 Rating
6.0
60%
1 Rating

Contract management

8.0
80%
1 Rating
5.0
50%
1 Rating

Quote & order management

8.0
80%
1 Rating
6.0
60%
1 Rating

Interaction tracking

10.0
100%
1 Rating
7.0
70%
1 Rating

Channel / partner relationship management

8.0
80%
1 Rating
6.0
60%
1 Rating

Customer Service & Support

9.0

Bitochon Sales CRM Portal

90%
4.3

Contactability

43%
Bitochon Sales CRM Portal ranks higher in 3/3 features

Case management

9.0
90%
1 Rating
4.0
40%
1 Rating

Call center management

9.0
90%
1 Rating
5.0
50%
1 Rating

Help desk management

9.0
90%
1 Rating
4.0
40%
1 Rating

Marketing Automation

9.0

Bitochon Sales CRM Portal

90%
6.0

Contactability

60%
Bitochon Sales CRM Portal ranks higher in 2/2 features

Lead management

10.0
100%
1 Rating
6.0
60%
1 Rating

Email marketing

8.0
80%
1 Rating
6.0
60%
1 Rating

CRM Project Management

9.3

Bitochon Sales CRM Portal

93%
6.7

Contactability

67%
Bitochon Sales CRM Portal ranks higher in 3/3 features

Task management

9.0
90%
1 Rating
6.0
60%
1 Rating

Billing and invoicing management

9.0
90%
1 Rating
7.0
70%
1 Rating

Reporting

10.0
100%
1 Rating
7.0
70%
1 Rating

CRM Reporting & Analytics

9.0

Bitochon Sales CRM Portal

90%
6.3

Contactability

63%
Bitochon Sales CRM Portal ranks higher in 3/3 features

Forecasting

8.0
80%
1 Rating
6.0
60%
1 Rating

Pipeline visualization

10.0
100%
1 Rating
7.0
70%
1 Rating

Customizable reports

9.0
90%
1 Rating
6.0
60%
1 Rating

Customization

8.8

Bitochon Sales CRM Portal

88%
7.0

Contactability

70%
Bitochon Sales CRM Portal ranks higher in 4/4 features

Custom fields

9.0
90%
1 Rating
7.0
70%
1 Rating

Custom objects

8.0
80%
1 Rating
8.0
80%
1 Rating

Scripting environment

9.0
90%
1 Rating
6.0
60%
1 Rating

API for custom integration

9.0
90%
1 Rating
N/A
0 Ratings

Security

9.0

Bitochon Sales CRM Portal

90%
6.5

Contactability

65%
Bitochon Sales CRM Portal ranks higher in 2/2 features

Single sign-on capability

9.0
90%
1 Rating
7.0
70%
1 Rating

Role-based user permissions

9.0
90%
1 Rating
6.0
60%
1 Rating

Social CRM

8.5

Bitochon Sales CRM Portal

85%
7.0

Contactability

70%
Bitochon Sales CRM Portal ranks higher in 2/2 features

Social data

9.0
90%
1 Rating
6.0
60%
1 Rating

Social engagement

8.0
80%
1 Rating
8.0
80%
1 Rating

Integrations with 3rd-party Software

9.0

Bitochon Sales CRM Portal

90%
7.0

Contactability

70%
Bitochon Sales CRM Portal ranks higher in 2/2 features

Marketing automation

9.0
90%
1 Rating
6.0
60%
1 Rating

Compensation management

9.0
90%
1 Rating
8.0
80%
1 Rating

Platform

10.0

Bitochon Sales CRM Portal

100%
6.0

Contactability

60%
Bitochon Sales CRM Portal ranks higher in 1/1 features

Mobile access

10.0
100%
1 Rating
6.0
60%
1 Rating

Attribute Ratings

  • Bitochon Sales CRM Portal and Contactability are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

Bitochon Sales CRM Portal

70%
1 Rating
7.0

Contactability

70%
1 Rating

Likelihood to Recommend

Bitochon Technologies

It is really suitable in case of enterprise sales as it helps reduce wastage and makes the process lean, it emulates the quality of the prerequisites of an ideal CRM and does it really well, it also helps in reducing the extent of work for the entire sales channel, easy to integrate with other dashboard panels, not ideal for a highly data based model as duplicacy is a big factor.
Read full review

Contactability

Contactability is really good for teams that are trying to branch out to an untapped market space. Especially those that are trying to disrupt the health insurance scene. This helps them get their foot in the door in the area and their name out in the community. The customer service representatives could be more responsive.
Read full review

Pros

Bitochon Technologies

  • Manage Leads, Client Conversions, Touch up points and all other order data.
  • Integration with other platforms such as Vinculum etc provides ease of work.
  • Ease of Analysis of performance and matching of targets.
Read full review

Contactability

  • The software reporting system is really clean and works well and they are good at sending you leads.
  • Their customer service is also willing to work with you and they really tried to help me improve our ROI.
  • Since using Contactability our workflow is changing. We now only pick up the phone when someone is interested in our services. The prescreening is all handled and we have control over the flow, what is said. Even when we're out of the office we can log in from anywhere and see what's happening with our leads and those missed calls get scheduled for us automatically.
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Cons

Bitochon Technologies

  • Has a bit of redundancy and data duplicity problems, different employees can make duplicate entries for same clients
  • Sometimes non-responsive glitches appear
  • Different users see different data for same clients sometimes
Read full review

Contactability

  • Call the toll-free customer service number and you are transferred to a blank voicemail, with an electronic repeat of the phone number.
  • The software training videos were confusing to non technical users.
  • We encountered bugs with the use of Windows 10. Some of the futures were bugged.
Read full review

Pricing Details

Bitochon Sales CRM Portal

Starting Price

$0

Editions & Modules

Bitochon Sales CRM Portal editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Contactability

    Starting Price

    $149 per month

    Editions & Modules

    Contactability editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Alternatives Considered

      Bitochon Technologies

      Bitochon stacks up almost equally with zoho in most of the applications and functions for the sales team although zoho has better dashboard management and ease of analytics as compared to bitochon but bitochon stacks up easily as the better one in terms of api integration and ease of operation.
      Read full review

      Contactability

      Contactability does a pretty decent job as it is very user-friendly and puts us in contact with our prospective clients. What they could improve on that Insightly does well is training and support. This could be due to the size of the company or their prioritization of resources. Overall we enjoyed Contactability better than Insightly.
      Read full review

      Return on Investment

      Bitochon Technologies

      • Has really improved the productivity of the entire sales channel and operations team
      • Ease for accounts and other software integration
      • Improves overall interconnectivity of all departments
      Read full review

      Contactability

      • We got our people to become more open minded in trying new software and exploring options for automation.
      • Users got discouraged when the software did not work as it was supposed to and customer service was not there too help.
      • Once used correctly, we did have a large increase in the number of new clients that our office handled.
      Read full review

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