What users are saying about
4 Ratings
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Score 7.8 out of 100
9 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Bitochon Sales CRM Portal

It is really suitable in case of enterprise sales as it helps reduce wastage and makes the process lean, it emulates the quality of the prerequisites of an ideal CRM and does it really well, it also helps in reducing the extent of work for the entire sales channel, easy to integrate with other dashboard panels, not ideal for a highly data based model as duplicacy is a big factor.
Prashant Choudhary | TrustRadius Reviewer

Cosential

Great for medium and large construction companies that have a specific salesforce.
Kevin Shaw | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Bitochon Sales CRM Portal
8.9
Cosential
8.7
Customer data management / contact management
Bitochon Sales CRM Portal
10.0
Cosential
10.0
Workflow management
Bitochon Sales CRM Portal
9.0
Cosential
6.0
Territory management
Bitochon Sales CRM Portal
9.0
Cosential
9.0
Opportunity management
Bitochon Sales CRM Portal
10.0
Cosential
10.0
Integration with email client (e.g., Outlook or Gmail)
Bitochon Sales CRM Portal
8.0
Cosential
10.0
Contract management
Bitochon Sales CRM Portal
8.0
Cosential
Quote & order management
Bitochon Sales CRM Portal
8.0
Cosential
Interaction tracking
Bitochon Sales CRM Portal
10.0
Cosential
9.0
Channel / partner relationship management
Bitochon Sales CRM Portal
8.0
Cosential
7.0

Customer Service & Support

Bitochon Sales CRM Portal
9.0
Cosential
Case management
Bitochon Sales CRM Portal
9.0
Cosential
Call center management
Bitochon Sales CRM Portal
9.0
Cosential
Help desk management
Bitochon Sales CRM Portal
9.0
Cosential

Marketing Automation

Bitochon Sales CRM Portal
9.0
Cosential
7.5
Lead management
Bitochon Sales CRM Portal
10.0
Cosential
10.0
Email marketing
Bitochon Sales CRM Portal
8.0
Cosential
5.0

CRM Project Management

Bitochon Sales CRM Portal
9.3
Cosential
8.0
Task management
Bitochon Sales CRM Portal
9.0
Cosential
7.0
Billing and invoicing management
Bitochon Sales CRM Portal
9.0
Cosential
Reporting
Bitochon Sales CRM Portal
10.0
Cosential
9.0

CRM Reporting & Analytics

Bitochon Sales CRM Portal
9.0
Cosential
8.7
Forecasting
Bitochon Sales CRM Portal
8.0
Cosential
6.0
Pipeline visualization
Bitochon Sales CRM Portal
10.0
Cosential
10.0
Customizable reports
Bitochon Sales CRM Portal
9.0
Cosential
10.0

Customization

Bitochon Sales CRM Portal
8.8
Cosential
7.5
Custom fields
Bitochon Sales CRM Portal
9.0
Cosential
9.0
Custom objects
Bitochon Sales CRM Portal
8.0
Cosential
6.0
Scripting environment
Bitochon Sales CRM Portal
9.0
Cosential
API for custom integration
Bitochon Sales CRM Portal
9.0
Cosential

Security

Bitochon Sales CRM Portal
9.0
Cosential
10.0
Single sign-on capability
Bitochon Sales CRM Portal
9.0
Cosential
10.0
Role-based user permissions
Bitochon Sales CRM Portal
9.0
Cosential
10.0

Social CRM

Bitochon Sales CRM Portal
8.5
Cosential
5.0
Social data
Bitochon Sales CRM Portal
9.0
Cosential
5.0
Social engagement
Bitochon Sales CRM Portal
8.0
Cosential
5.0

Integrations with 3rd-party Software

Bitochon Sales CRM Portal
9.0
Cosential
5.0
Marketing automation
Bitochon Sales CRM Portal
9.0
Cosential
5.0
Compensation management
Bitochon Sales CRM Portal
9.0
Cosential

Platform

Bitochon Sales CRM Portal
10.0
Cosential
7.0
Mobile access
Bitochon Sales CRM Portal
10.0
Cosential
7.0

Pros

Bitochon Sales CRM Portal

  • Manage Leads, Client Conversions, Touch up points and all other order data.
  • Integration with other platforms such as Vinculum etc provides ease of work.
  • Ease of Analysis of performance and matching of targets.
Prashant Choudhary | TrustRadius Reviewer

Cosential

  • Inputting of companies and leads who may become prospects.
  • Creating specific opportunities for construction projects.
  • Tracking opportunities through the entire sales cycle.
  • Inputting detailed notes and activity by the Sales team.
Kevin Shaw | TrustRadius Reviewer

Cons

Bitochon Sales CRM Portal

  • Has a bit of redundancy and data duplicity problems, different employees can make duplicate entries for same clients
  • Sometimes non-responsive glitches appear
  • Different users see different data for same clients sometimes
Prashant Choudhary | TrustRadius Reviewer

Cosential

  • The open software is somewhat difficult to master as an administrator.
  • Report writing could be more intuitive.
  • The company seems to cater to larger users.
Kevin Shaw | TrustRadius Reviewer

Usability

Bitochon Sales CRM Portal

No score
No answers yet
No answers on this topic

Cosential

Cosential 8.0
Based on 1 answer
Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
Kevin Shaw | TrustRadius Reviewer

Support Rating

Bitochon Sales CRM Portal

No score
No answers yet
No answers on this topic

Cosential

Cosential 8.0
Based on 1 answer
My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
Kevin Shaw | TrustRadius Reviewer

Alternatives Considered

Bitochon Sales CRM Portal

Bitochon stacks up almost equally with zoho in most of the applications and functions for the sales team although zoho has better dashboard management and ease of analytics as compared to bitochon but bitochon stacks up easily as the better one in terms of api integration and ease of operation.
Prashant Choudhary | TrustRadius Reviewer

Cosential

Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
Kevin Shaw | TrustRadius Reviewer

Return on Investment

Bitochon Sales CRM Portal

  • Has really improved the productivity of the entire sales channel and operations team
  • Ease for accounts and other software integration
  • Improves overall interconnectivity of all departments
Prashant Choudhary | TrustRadius Reviewer

Cosential

  • Allowed for common tracking by business developers in different regions.
  • Helped us quantify effort.
  • Provides great reports for management.
Kevin Shaw | TrustRadius Reviewer

Pricing Details

Bitochon Sales CRM Portal

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Cosential

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Bitochon Sales CRM Portal
7.0
Cosential
10.0

Usability

Bitochon Sales CRM Portal
Cosential
8.0

Support Rating

Bitochon Sales CRM Portal
Cosential
8.0

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