Bitochon Sales CRM Portal vs. Freshdesk
Bitochon Sales CRM Portal vs. Freshdesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Bitochon Sales CRM Portal | N/A | Bitochon Technologies' CRM Sales Portal is a customer relationship management (CRM) software built around online collaboration and a sales process foundation. | N/A | |
Freshdesk | N/A | Freshdesk is a cloud-based customer service software that helps businesses of all sizes to deliver customer support. Freshdesk converts requests coming in via email, web, phone, chat, and social into tickets, and unifies ticket resolution across channels. Additionally, Freshdesk lets the user automate workflows, provide self-service, manage SLAs, and measure metrics, to stay on top of customer support. Freshdesk also offers out-of-the-box features like an AI-powered support chatbot,… | $0 Up to 10 agents per user |
Bitochon Sales CRM Portal | Freshdesk | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Bitochon Sales CRM Portal | Freshdesk | |
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Top Cons |
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Sales Force Automation |
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Customer Service & Support |
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Marketing Automation |
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CRM Project Management |
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CRM Reporting & Analytics |
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Customization |
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Security |
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Social CRM |
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Integrations with 3rd-party Software |
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Platform |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Bitochon Sales CRM Portal | Freshdesk | |
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Small Businesses | Salesmate Score 9.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Creatio Score 9.1 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Creatio Score 9.1 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Bitochon Sales CRM Portal | Freshdesk | |
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Likelihood to Recommend | 7.0 (1 ratings) | 8.7 (212 ratings) |
Likelihood to Renew | - (0 ratings) | 9.8 (14 ratings) |
Usability | - (0 ratings) | 8.9 (35 ratings) |
Availability | - (0 ratings) | 9.1 (4 ratings) |
Performance | - (0 ratings) | 8.5 (4 ratings) |
Support Rating | - (0 ratings) | 8.6 (33 ratings) |
In-Person Training | - (0 ratings) | 8.2 (1 ratings) |
Online Training | - (0 ratings) | 7.9 (2 ratings) |
Implementation Rating | - (0 ratings) | 8.4 (142 ratings) |
Configurability | - (0 ratings) | 8.5 (3 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 9.1 (3 ratings) |
Ease of integration | - (0 ratings) | 8.8 (2 ratings) |
Product Scalability | - (0 ratings) | 9.1 (4 ratings) |
Vendor post-sale | - (0 ratings) | 8.0 (2 ratings) |
Vendor pre-sale | - (0 ratings) | 7.8 (2 ratings) |
Bitochon Sales CRM Portal | Freshdesk | |
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Likelihood to Recommend | Bitochon Technologies | Freshworks Inc |
Pros | Bitochon Technologies | Freshworks Inc |
Cons | Bitochon Technologies | Freshworks Inc |
Likelihood to Renew | Bitochon Technologies No answers on this topic | Freshworks Inc |
Usability | Bitochon Technologies No answers on this topic | Freshworks Inc |
Reliability and Availability | Bitochon Technologies No answers on this topic | Freshworks Inc |
Performance | Bitochon Technologies No answers on this topic | Freshworks Inc |
Support Rating | Bitochon Technologies No answers on this topic | Freshworks Inc |
In-Person Training | Bitochon Technologies No answers on this topic | Freshworks Inc |
Online Training | Bitochon Technologies No answers on this topic | Freshworks Inc |
Implementation Rating | Bitochon Technologies No answers on this topic | Freshworks Inc |
Alternatives Considered | Bitochon Technologies | Freshworks Inc |
Contract Terms and Pricing Model | Bitochon Technologies No answers on this topic | Freshworks Inc |
Scalability | Bitochon Technologies No answers on this topic | Freshworks Inc |
Return on Investment | Bitochon Technologies | Freshworks Inc |
ScreenShots |