What users are saying about
4 Ratings
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Score 7.8 out of 100
19 Ratings
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Score 5.8 out of 100

Likelihood to Recommend

Bitochon Sales CRM Portal

It is really suitable in case of enterprise sales as it helps reduce wastage and makes the process lean, it emulates the quality of the prerequisites of an ideal CRM and does it really well, it also helps in reducing the extent of work for the entire sales channel, easy to integrate with other dashboard panels, not ideal for a highly data based model as duplicacy is a big factor.
Prashant Choudhary | TrustRadius Reviewer

Highrise

We chose to work with the Basecamp product and along with it came Highrise. They're a great 37 signals package together. So we chose to work with Highrise because of Basecamp
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Bitochon Sales CRM Portal
8.9
Highrise
Customer data management / contact management
Bitochon Sales CRM Portal
10.0
Highrise
Workflow management
Bitochon Sales CRM Portal
9.0
Highrise
Territory management
Bitochon Sales CRM Portal
9.0
Highrise
Opportunity management
Bitochon Sales CRM Portal
10.0
Highrise
Integration with email client (e.g., Outlook or Gmail)
Bitochon Sales CRM Portal
8.0
Highrise
Contract management
Bitochon Sales CRM Portal
8.0
Highrise
Quote & order management
Bitochon Sales CRM Portal
8.0
Highrise
Interaction tracking
Bitochon Sales CRM Portal
10.0
Highrise
Channel / partner relationship management
Bitochon Sales CRM Portal
8.0
Highrise

Customer Service & Support

Bitochon Sales CRM Portal
9.0
Highrise
Case management
Bitochon Sales CRM Portal
9.0
Highrise
Call center management
Bitochon Sales CRM Portal
9.0
Highrise
Help desk management
Bitochon Sales CRM Portal
9.0
Highrise

Marketing Automation

Bitochon Sales CRM Portal
9.0
Highrise
Lead management
Bitochon Sales CRM Portal
10.0
Highrise
Email marketing
Bitochon Sales CRM Portal
8.0
Highrise

CRM Project Management

Bitochon Sales CRM Portal
9.3
Highrise
Task management
Bitochon Sales CRM Portal
9.0
Highrise
Billing and invoicing management
Bitochon Sales CRM Portal
9.0
Highrise
Reporting
Bitochon Sales CRM Portal
10.0
Highrise

CRM Reporting & Analytics

Bitochon Sales CRM Portal
9.0
Highrise
Forecasting
Bitochon Sales CRM Portal
8.0
Highrise
Pipeline visualization
Bitochon Sales CRM Portal
10.0
Highrise
Customizable reports
Bitochon Sales CRM Portal
9.0
Highrise

Customization

Bitochon Sales CRM Portal
8.8
Highrise
Custom fields
Bitochon Sales CRM Portal
9.0
Highrise
Custom objects
Bitochon Sales CRM Portal
8.0
Highrise
Scripting environment
Bitochon Sales CRM Portal
9.0
Highrise
API for custom integration
Bitochon Sales CRM Portal
9.0
Highrise

Security

Bitochon Sales CRM Portal
9.0
Highrise
Single sign-on capability
Bitochon Sales CRM Portal
9.0
Highrise
Role-based user permissions
Bitochon Sales CRM Portal
9.0
Highrise

Social CRM

Bitochon Sales CRM Portal
8.5
Highrise
Social data
Bitochon Sales CRM Portal
9.0
Highrise
Social engagement
Bitochon Sales CRM Portal
8.0
Highrise

Integrations with 3rd-party Software

Bitochon Sales CRM Portal
9.0
Highrise
Marketing automation
Bitochon Sales CRM Portal
9.0
Highrise
Compensation management
Bitochon Sales CRM Portal
9.0
Highrise

Platform

Bitochon Sales CRM Portal
10.0
Highrise
Mobile access
Bitochon Sales CRM Portal
10.0
Highrise

Pros

Bitochon Sales CRM Portal

  • Manage Leads, Client Conversions, Touch up points and all other order data.
  • Integration with other platforms such as Vinculum etc provides ease of work.
  • Ease of Analysis of performance and matching of targets.
Prashant Choudhary | TrustRadius Reviewer

Highrise

  • Easy batch upload of new contacts - if you gathered names and contact info for a bunch of people at an event or conference or what have you, put it in a spreadsheet and upload it for easy and efficient adding to the database.
  • Simple communication and outreach tracking - each user has an individualized dropbox email address; you can BCC:, CC:, or forward an email to or from a client or contact, and Highrise automatically associates and records that email with the contact in the database.
  • Task assignments - users can create and task assignments associated with specific contacts (ie - Send Suzy J. a gift box on Oct 1; Follow Marla K. and Billy Z. on Twitter & Facebook; Get an updated address from Nathan R.)
  • Tags - easily create lists of contacts who fit certain needs (I need a: food blogger, in TX, who has a Facebook page - we have "food blogger", "TX," and "Facebook" tags in our system) that is then exportable; also useful for knowing the important associations of a particular contact.
Averill Earls | TrustRadius Reviewer

Cons

Bitochon Sales CRM Portal

  • Has a bit of redundancy and data duplicity problems, different employees can make duplicate entries for same clients
  • Sometimes non-responsive glitches appear
  • Different users see different data for same clients sometimes
Prashant Choudhary | TrustRadius Reviewer

Highrise

  • Im actually pretty happy with the system as it is. The best aspect of Highrise is that it is very easy to work with - no need to struggle with manuals and lengthy training.
  • Not really a problem I suppose but I pay for Highrise as part of a suite which includes other products - Basecamp, Backpack and Campfire. It would be nice to see more integration between these products.
Derek Jones | TrustRadius Reviewer

Likelihood to Renew

Bitochon Sales CRM Portal

No score
No answers yet
No answers on this topic

Highrise

Highrise 8.2
Based on 9 answers
Highrise is easy to use, has a nice UI overall, quick to load, and does most of what we need.
Rachel Panush | TrustRadius Reviewer

Usability

Bitochon Sales CRM Portal

No score
No answers yet
No answers on this topic

Highrise

Highrise 9.0
Based on 1 answer
It's quick and easy to setup and use. There isn't any feature "bloat". Nothing to struggle with
Derek Jones | TrustRadius Reviewer

Support Rating

Bitochon Sales CRM Portal

No score
No answers yet
No answers on this topic

Highrise

Highrise 9.0
Based on 1 answer
They are quick and SO nice. They are very friendly and are eager to help.
Denice Castillo | TrustRadius Reviewer

Alternatives Considered

Bitochon Sales CRM Portal

Bitochon stacks up almost equally with zoho in most of the applications and functions for the sales team although zoho has better dashboard management and ease of analytics as compared to bitochon but bitochon stacks up easily as the better one in terms of api integration and ease of operation.
Prashant Choudhary | TrustRadius Reviewer

Highrise

Highrise is simple to use and is run by the same folks who build Basecamp and 37Signals. We wanted something that would do the essentials without the cumbersome bells and whistles. Salesforce is almost too complicated if you don't have a whole sales operation and analytics division. One day we will probably outgrow Highrise, but not yet.
Blake Baron | TrustRadius Reviewer

Return on Investment

Bitochon Sales CRM Portal

  • Has really improved the productivity of the entire sales channel and operations team
  • Ease for accounts and other software integration
  • Improves overall interconnectivity of all departments
Prashant Choudhary | TrustRadius Reviewer

Highrise

  • Better customer service, I am able to look up client info in a more organized way
  • I feel that our efficiency has really increased. Highrise is a lot faster than our old program
  • Highrise keeps us very organized. but it would be helpful if there was a project management section we could implement
Stephanie Belleville | TrustRadius Reviewer

Pricing Details

Bitochon Sales CRM Portal

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Bitochon Sales CRM Portal Editions & Modules

Additional Pricing Details

Highrise

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Highrise Editions & Modules

Edition
Highrise$4.001
  1. Per User Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Bitochon Sales CRM Portal
7.0
Highrise
9.0

Likelihood to Renew

Bitochon Sales CRM Portal
Highrise
8.2

Usability

Bitochon Sales CRM Portal
Highrise
9.0

Support Rating

Bitochon Sales CRM Portal
Highrise
9.0

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