What users are saying about
8 Ratings
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Score 8.8 out of 100
19 Ratings
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Score 5.4 out of 100

Feature Set Ratings

    Sales Force Automation

    8.9

    Bitochon Sales CRM Portal

    89%

    Highrise

    Feature Set Not Supported
    N/A
    Bitochon Sales CRM Portal ranks higher in 9/9 features

    Customer data management / contact management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Workflow management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Territory management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Opportunity management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Contract management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Quote & order management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Interaction tracking

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Channel / partner relationship management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Customer Service & Support

    9.0

    Bitochon Sales CRM Portal

    90%

    Highrise

    Feature Set Not Supported
    N/A
    Bitochon Sales CRM Portal ranks higher in 3/3 features

    Case management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Call center management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Help desk management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Marketing Automation

    9.0

    Bitochon Sales CRM Portal

    90%

    Highrise

    Feature Set Not Supported
    N/A
    Bitochon Sales CRM Portal ranks higher in 2/2 features

    Lead management

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Email marketing

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    CRM Project Management

    9.3

    Bitochon Sales CRM Portal

    93%

    Highrise

    Feature Set Not Supported
    N/A
    Bitochon Sales CRM Portal ranks higher in 3/3 features

    Task management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Billing and invoicing management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Reporting

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    CRM Reporting & Analytics

    9.0

    Bitochon Sales CRM Portal

    90%

    Highrise

    Feature Set Not Supported
    N/A
    Bitochon Sales CRM Portal ranks higher in 3/3 features

    Forecasting

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Pipeline visualization

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Customizable reports

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Customization

    8.8

    Bitochon Sales CRM Portal

    88%

    Highrise

    Feature Set Not Supported
    N/A
    Bitochon Sales CRM Portal ranks higher in 4/4 features

    Custom fields

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Custom objects

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Scripting environment

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    API for custom integration

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Security

    9.0

    Bitochon Sales CRM Portal

    90%

    Highrise

    Feature Set Not Supported
    N/A
    Bitochon Sales CRM Portal ranks higher in 2/2 features

    Single sign-on capability

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Role-based user permissions

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Social CRM

    8.5

    Bitochon Sales CRM Portal

    85%

    Highrise

    Feature Set Not Supported
    N/A
    Bitochon Sales CRM Portal ranks higher in 2/2 features

    Social data

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Social engagement

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Integrations with 3rd-party Software

    9.0

    Bitochon Sales CRM Portal

    90%

    Highrise

    Feature Set Not Supported
    N/A
    Bitochon Sales CRM Portal ranks higher in 2/2 features

    Marketing automation

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Compensation management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Platform

    10.0

    Bitochon Sales CRM Portal

    100%

    Highrise

    Feature Set Not Supported
    N/A
    Bitochon Sales CRM Portal ranks higher in 1/1 features

    Mobile access

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • Highrise is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.0

    Bitochon Sales CRM Portal

    70%
    1 Rating
    9.0

    Highrise

    90%
    10 Ratings

    Likelihood to Renew

    Bitochon Sales CRM Portal

    N/A
    0 Ratings
    8.2

    Highrise

    82%
    9 Ratings

    Usability

    Bitochon Sales CRM Portal

    N/A
    0 Ratings
    9.0

    Highrise

    90%
    1 Rating

    Support Rating

    Bitochon Sales CRM Portal

    N/A
    0 Ratings
    9.0

    Highrise

    90%
    2 Ratings

    Likelihood to Recommend

    Bitochon Technologies

    It is really suitable in case of enterprise sales as it helps reduce wastage and makes the process lean, it emulates the quality of the prerequisites of an ideal CRM and does it really well, it also helps in reducing the extent of work for the entire sales channel, easy to integrate with other dashboard panels, not ideal for a highly data based model as duplicacy is a big factor.
    Read full review

    Basecamp

    We chose to work with the Basecamp product and along with it came Highrise. They're a great 37 signals package together. So we chose to work with Highrise because of Basecamp
    Read full review

    Pros

    Bitochon Technologies

    • Manage Leads, Client Conversions, Touch up points and all other order data.
    • Integration with other platforms such as Vinculum etc provides ease of work.
    • Ease of Analysis of performance and matching of targets.
    Read full review

    Basecamp

    • Easy batch upload of new contacts - if you gathered names and contact info for a bunch of people at an event or conference or what have you, put it in a spreadsheet and upload it for easy and efficient adding to the database.
    • Simple communication and outreach tracking - each user has an individualized dropbox email address; you can BCC:, CC:, or forward an email to or from a client or contact, and Highrise automatically associates and records that email with the contact in the database.
    • Task assignments - users can create and task assignments associated with specific contacts (ie - Send Suzy J. a gift box on Oct 1; Follow Marla K. and Billy Z. on Twitter &amp; Facebook; Get an updated address from Nathan R.)
    • Tags - easily create lists of contacts who fit certain needs (I need a: food blogger, in TX, who has a Facebook page - we have "food blogger", "TX," and "Facebook" tags in our system) that is then exportable; also useful for knowing the important associations of a particular contact.
    Read full review

    Cons

    Bitochon Technologies

    • Has a bit of redundancy and data duplicity problems, different employees can make duplicate entries for same clients
    • Sometimes non-responsive glitches appear
    • Different users see different data for same clients sometimes
    Read full review

    Basecamp

    • Im actually pretty happy with the system as it is. The best aspect of Highrise is that it is very easy to work with - no need to struggle with manuals and lengthy training.
    • Not really a problem I suppose but I pay for Highrise as part of a suite which includes other products - Basecamp, Backpack and Campfire. It would be nice to see more integration between these products.
    Read full review

    Pricing Details

    Bitochon Sales CRM Portal

    Starting Price

    $0

    Editions & Modules

    Bitochon Sales CRM Portal editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Highrise

      Starting Price

      $4 Per User Per Month

      Editions & Modules

      Highrise editions and modules pricing
      EditionModules
      Highrise$4.001

      Footnotes

      1. Per User Per Month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Bitochon Technologies

      No answers on this topic

      Basecamp

      Highrise is easy to use, has a nice UI overall, quick to load, and does most of what we need.
      Read full review

      Usability

      Bitochon Technologies

      No answers on this topic

      Basecamp

      It's quick and easy to setup and use. There isn't any feature "bloat". Nothing to struggle with
      Read full review

      Support Rating

      Bitochon Technologies

      No answers on this topic

      Basecamp

      They are quick and SO nice. They are very friendly and are eager to help.
      Read full review

      Alternatives Considered

      Bitochon Technologies

      Bitochon stacks up almost equally with zoho in most of the applications and functions for the sales team although zoho has better dashboard management and ease of analytics as compared to bitochon but bitochon stacks up easily as the better one in terms of api integration and ease of operation.
      Read full review

      Basecamp

      Highrise is simple to use and is run by the same folks who build Basecamp and 37Signals. We wanted something that would do the essentials without the cumbersome bells and whistles. Salesforce is almost too complicated if you don't have a whole sales operation and analytics division. One day we will probably outgrow Highrise, but not yet.
      Read full review

      Return on Investment

      Bitochon Technologies

      • Has really improved the productivity of the entire sales channel and operations team
      • Ease for accounts and other software integration
      • Improves overall interconnectivity of all departments
      Read full review

      Basecamp

      • Better customer service, I am able to look up client info in a more organized way
      • I feel that our efficiency has really increased. Highrise is a lot faster than our old program
      • Highrise keeps us very organized. but it would be helpful if there was a project management section we could implement
      Read full review

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