Bitochon Sales CRM Portal vs. IRIS CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bitochon Sales CRM Portal
Score 8.7 out of 10
N/A
Bitochon Technologies' CRM Sales Portal is a customer relationship management (CRM) software built around online collaboration and a sales process foundation.N/A
IRIS CRM
Score 8.4 out of 10
N/A
IRIS CRM is a customer relationship management (CRM) software focused on lead management, marketing automation, and business process automation.N/A
Pricing
Bitochon Sales CRM PortalIRIS CRM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Bitochon Sales CRM PortalIRIS CRM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Bitochon Sales CRM PortalIRIS CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Bitochon Sales CRM Portal
8.9
1 Ratings
15% above category average
IRIS CRM
9.2
2 Ratings
18% above category average
Customer data management / contact management10.01 Ratings9.02 Ratings
Workflow management9.01 Ratings10.02 Ratings
Territory management9.01 Ratings9.02 Ratings
Opportunity management10.01 Ratings9.02 Ratings
Integration with email client (e.g., Outlook or Gmail)8.01 Ratings9.02 Ratings
Contract management8.01 Ratings10.02 Ratings
Quote & order management8.01 Ratings9.02 Ratings
Interaction tracking10.01 Ratings9.02 Ratings
Channel / partner relationship management8.01 Ratings9.02 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Bitochon Sales CRM Portal
9.0
1 Ratings
18% above category average
IRIS CRM
9.3
2 Ratings
21% above category average
Case management9.01 Ratings10.02 Ratings
Call center management9.01 Ratings9.01 Ratings
Help desk management9.01 Ratings9.02 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Bitochon Sales CRM Portal
9.0
1 Ratings
17% above category average
IRIS CRM
9.5
2 Ratings
23% above category average
Lead management10.01 Ratings9.92 Ratings
Email marketing8.01 Ratings9.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Bitochon Sales CRM Portal
9.3
1 Ratings
20% above category average
IRIS CRM
9.0
2 Ratings
17% above category average
Task management9.01 Ratings10.02 Ratings
Billing and invoicing management9.01 Ratings8.12 Ratings
Reporting10.01 Ratings9.02 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Bitochon Sales CRM Portal
9.0
1 Ratings
17% above category average
IRIS CRM
8.7
2 Ratings
13% above category average
Forecasting8.01 Ratings9.02 Ratings
Pipeline visualization10.01 Ratings9.02 Ratings
Customizable reports9.01 Ratings8.02 Ratings
Customization
Comparison of Customization features of Product A and Product B
Bitochon Sales CRM Portal
8.8
1 Ratings
15% above category average
IRIS CRM
9.2
2 Ratings
19% above category average
Custom fields9.01 Ratings9.02 Ratings
Custom objects8.01 Ratings9.92 Ratings
Scripting environment9.01 Ratings9.02 Ratings
API for custom integration9.01 Ratings9.02 Ratings
Security
Comparison of Security features of Product A and Product B
Bitochon Sales CRM Portal
9.0
1 Ratings
8% above category average
IRIS CRM
9.5
2 Ratings
13% above category average
Single sign-on capability9.01 Ratings10.02 Ratings
Role-based user permissions9.01 Ratings9.02 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Bitochon Sales CRM Portal
8.5
1 Ratings
15% above category average
IRIS CRM
9.5
1 Ratings
26% above category average
Social data9.01 Ratings10.01 Ratings
Social engagement8.01 Ratings9.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Bitochon Sales CRM Portal
9.0
1 Ratings
23% above category average
IRIS CRM
9.5
1 Ratings
28% above category average
Marketing automation9.01 Ratings10.01 Ratings
Compensation management9.01 Ratings9.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
Bitochon Sales CRM Portal
10.0
1 Ratings
29% above category average
IRIS CRM
8.0
2 Ratings
6% above category average
Mobile access10.01 Ratings8.02 Ratings
Best Alternatives
Bitochon Sales CRM PortalIRIS CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Bitochon Sales CRM PortalIRIS CRM
Likelihood to Recommend
7.0
(1 ratings)
10.0
(2 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Bitochon Sales CRM PortalIRIS CRM
Likelihood to Recommend
Bitochon Technologies
It is really suitable in case of enterprise sales as it helps reduce wastage and makes the process lean, it emulates the quality of the prerequisites of an ideal CRM and does it really well, it also helps in reducing the extent of work for the entire sales channel, easy to integrate with other dashboard panels, not ideal for a highly data based model as duplicacy is a big factor.
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Integrated Reporting Is Simple, LLC.
It’s been 2 years since IRIS CRM is supporting me by supporting my business and I have seen enormous progress in my business so far which is a really good sign and is enough for me to be satisfied with it. According to me and as I have observed it is fully loaded with many useful tools that can help in uplifting a business. Removes the manual cycle from me entering every people's hours exclusively. We really evaluated Bullhorn cover and tab it was not awful by any means.
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Pros
Bitochon Technologies
  • Manage Leads, Client Conversions, Touch up points and all other order data.
  • Integration with other platforms such as Vinculum etc provides ease of work.
  • Ease of Analysis of performance and matching of targets.
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Integrated Reporting Is Simple, LLC.
  • Grouping is done very effectively. For a company with a wide product portfolio, it is greatly beneficial to customize product families.
  • Streamlines the life cycle of merchant services very well. E-signatures, workflows, and help tickets are well integrated to maximize efficiency.
  • Processing stats and reporting tools are intuitive, useful, and aesthetically pleasing. The software allows you to quickly generate sales reports for specific product families and time periods.
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Cons
Bitochon Technologies
  • Has a bit of redundancy and data duplicity problems, different employees can make duplicate entries for same clients
  • Sometimes non-responsive glitches appear
  • Different users see different data for same clients sometimes
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Integrated Reporting Is Simple, LLC.
  • It needs a solid visual invigorate to stay aware of the occasions.
  • I have found it as a little pricey.
  • The execution timetable took longer than we had arranged.
  • The framework has a solid utility and usefulness, yet it looks somewhat dated.
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Usability
Bitochon Technologies
No answers on this topic
Integrated Reporting Is Simple, LLC.
It is a wonderful software with an automated messaging service. It has helped us in having a better knowledge of our customer’s needs, preferences, and habits, and by knowing all these we have improved our business. Security is my basic concern and the fact that it has a disabled human element from the business equation are the things that I don’t really like in it.
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Support Rating
Bitochon Technologies
No answers on this topic
Integrated Reporting Is Simple, LLC.
It has enabled us to keep a record of the demographics of our clients and eventually we can develop a better understanding of our clients that will lead us to uplift our business. With its amazing sales tool, we have developed a strong relationship with our clients, and helped us in creating a good brand image. We really adore the convenience of managing and reporting data. It is quite easy to handle and all our business is depended on it and it helped us in gaining more loyal customers.
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Alternatives Considered
Bitochon Technologies
Bitochon stacks up almost equally with zoho in most of the applications and functions for the sales team although zoho has better dashboard management and ease of analytics as compared to bitochon but bitochon stacks up easily as the better one in terms of api integration and ease of operation.
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Integrated Reporting Is Simple, LLC.
By using IRIS CRM we had a wonderful experience with the automated workflow process as compare to other alternatives. Now we are better able to keep a track of the performance and hence we can enhance productivity and eventually can get more profit.it has made automated messaging so convenient and simple. We believe that by understanding our customers we can make our business better and IRIS helped us in having a better knowledge of our customer’s needs, preferences, and habits, and by knowing all these we have improved our business a lot. We have found it very convenient to navigate and now we can better spread our business database. It helped us in having active and strong customer service and now we can better manage our relationship with our customers.
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Return on Investment
Bitochon Technologies
  • Has really improved the productivity of the entire sales channel and operations team
  • Ease for accounts and other software integration
  • Improves overall interconnectivity of all departments
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Integrated Reporting Is Simple, LLC.
  • The cost is a bit higher than other options (~$1300/mo), which can be seen as a negative in an absolute sense.
  • The improvement in workflow management has been significant, and has saved at least 50 man-hours per week across our organization.
  • Accurate rolling sales data reporting has been critical in defining quality metrics. This benefit is more indirect, but it has allowed us to better respond to changes in customer complaint trending.
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ScreenShots