What users are saying about
8 Ratings
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Score 8.8 out of 100
3 Ratings
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Score 4.8 out of 100

Feature Set Ratings

  • Bitochon Sales CRM Portal ranks higher in 9 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Social CRM, Integrations with 3rd-party Software, Platform
  • Oncontact ranks higher in 1 feature set: Security

Sales Force Automation

8.9

Bitochon Sales CRM Portal

89%
5.0

Oncontact

50%
Bitochon Sales CRM Portal ranks higher in 8/9 features

Customer data management / contact management

10.0
100%
1 Rating
4.8
48%
2 Ratings

Workflow management

9.0
90%
1 Rating
4.4
44%
2 Ratings

Territory management

9.0
90%
1 Rating
4.8
48%
2 Ratings

Opportunity management

10.0
100%
1 Rating
5.3
53%
2 Ratings

Integration with email client (e.g., Outlook or Gmail)

8.0
80%
1 Rating
9.0
90%
1 Rating

Contract management

8.0
80%
1 Rating
3.9
39%
2 Ratings

Quote & order management

8.0
80%
1 Rating
3.9
39%
2 Ratings

Interaction tracking

10.0
100%
1 Rating
4.4
44%
2 Ratings

Channel / partner relationship management

8.0
80%
1 Rating
4.8
48%
2 Ratings

Customer Service & Support

9.0

Bitochon Sales CRM Portal

90%
3.6

Oncontact

36%
Bitochon Sales CRM Portal ranks higher in 3/3 features

Case management

9.0
90%
1 Rating
5.3
53%
2 Ratings

Call center management

9.0
90%
1 Rating
4.4
44%
2 Ratings

Help desk management

9.0
90%
1 Rating
1.0
10%
1 Rating

Marketing Automation

9.0

Bitochon Sales CRM Portal

90%
8.5

Oncontact

85%
Bitochon Sales CRM Portal ranks higher in 1/2 features

Lead management

10.0
100%
1 Rating
8.0
80%
1 Rating

Email marketing

8.0
80%
1 Rating
9.0
90%
1 Rating

CRM Project Management

9.3

Bitochon Sales CRM Portal

93%
9.0

Oncontact

90%
Bitochon Sales CRM Portal ranks higher in 3/3 features

Task management

9.0
90%
1 Rating
9.0
90%
1 Rating

Billing and invoicing management

9.0
90%
1 Rating
N/A
0 Ratings

Reporting

10.0
100%
1 Rating
9.0
90%
1 Rating

CRM Reporting & Analytics

9.0

Bitochon Sales CRM Portal

90%
8.7

Oncontact

87%
Bitochon Sales CRM Portal ranks higher in 2/3 features

Forecasting

8.0
80%
1 Rating
9.0
90%
1 Rating

Pipeline visualization

10.0
100%
1 Rating
8.0
80%
1 Rating

Customizable reports

9.0
90%
1 Rating
9.0
90%
1 Rating

Customization

8.8

Bitochon Sales CRM Portal

88%
4.9

Oncontact

49%
Bitochon Sales CRM Portal ranks higher in 4/4 features

Custom fields

9.0
90%
1 Rating
4.4
44%
2 Ratings

Custom objects

8.0
80%
1 Rating
4.4
44%
2 Ratings

Scripting environment

9.0
90%
1 Rating
3.9
39%
2 Ratings

API for custom integration

9.0
90%
1 Rating
7.0
70%
1 Rating

Security

9.0

Bitochon Sales CRM Portal

90%
10.0

Oncontact

100%
Oncontact ranks higher in 2/2 features

Single sign-on capability

9.0
90%
1 Rating
10.0
100%
1 Rating

Role-based user permissions

9.0
90%
1 Rating
10.0
100%
1 Rating

Social CRM

8.5

Bitochon Sales CRM Portal

85%
7.0

Oncontact

70%
Bitochon Sales CRM Portal ranks higher in 2/2 features

Social data

9.0
90%
1 Rating
7.0
70%
1 Rating

Social engagement

8.0
80%
1 Rating
7.0
70%
1 Rating

Integrations with 3rd-party Software

9.0

Bitochon Sales CRM Portal

90%
7.0

Oncontact

70%
Bitochon Sales CRM Portal ranks higher in 2/2 features

Marketing automation

9.0
90%
1 Rating
7.0
70%
1 Rating

Compensation management

9.0
90%
1 Rating
N/A
0 Ratings

Platform

10.0

Bitochon Sales CRM Portal

100%
8.0

Oncontact

80%
Bitochon Sales CRM Portal ranks higher in 1/1 features

Mobile access

10.0
100%
1 Rating
8.0
80%
1 Rating

Attribute Ratings

  • Bitochon Sales CRM Portal is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

Bitochon Sales CRM Portal

70%
1 Rating
4.8

Oncontact

48%
2 Ratings

Likelihood to Renew

Bitochon Sales CRM Portal

N/A
0 Ratings
10.0

Oncontact

100%
1 Rating

Likelihood to Recommend

Bitochon Technologies

It is really suitable in case of enterprise sales as it helps reduce wastage and makes the process lean, it emulates the quality of the prerequisites of an ideal CRM and does it really well, it also helps in reducing the extent of work for the entire sales channel, easy to integrate with other dashboard panels, not ideal for a highly data based model as duplicacy is a big factor.
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WorkWise LLC

Oncontact is an excellent software/service, and it covers a tremendous breadth of usage scenarios. The customization means that customers can adapt it as they see fit. About the only place where I don't see it as a great fit is in minimal implementations. A lot is going on, and using it for small tasks isn't the best use of the software.
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Pros

Bitochon Technologies

  • Manage Leads, Client Conversions, Touch up points and all other order data.
  • Integration with other platforms such as Vinculum etc provides ease of work.
  • Ease of Analysis of performance and matching of targets.
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WorkWise LLC

  • Company Name
  • Contacts
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Cons

Bitochon Technologies

  • Has a bit of redundancy and data duplicity problems, different employees can make duplicate entries for same clients
  • Sometimes non-responsive glitches appear
  • Different users see different data for same clients sometimes
Read full review

WorkWise LLC

  • Customization could be easier. Just about anything is possible, but the learning curve is steep.
  • More focus on mass loading
Read full review

Pricing Details

Bitochon Sales CRM Portal

Starting Price

$0

Editions & Modules

Bitochon Sales CRM Portal editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Oncontact

    Starting Price

    $0

    Editions & Modules

    Oncontact editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Bitochon Technologies

      No answers on this topic

      WorkWise LLC

      The company has been using Oncontact for some time now. Many of the business processes require the use of a CRM software package. It helps solve some pretty serious problems, and overall the cost is very justified. Also, the developer is very good at keeping it up to date and introducing new functionality.
      Read full review

      Alternatives Considered

      Bitochon Technologies

      Bitochon stacks up almost equally with zoho in most of the applications and functions for the sales team although zoho has better dashboard management and ease of analytics as compared to bitochon but bitochon stacks up easily as the better one in terms of api integration and ease of operation.
      Read full review

      WorkWise LLC

      • Oncontact provided many, but not all of the features of Salesforce.com. However, the complexity and cost involved in Salesforce.com was an overriding factor for us to use Oncontact. Not just the initial and licensing fee, but it seemed that just about everything we wanted to do involved consultants or more work or licensing. Oncontact was easier to implement out of the box, even when we did need to make customizations.
      • We looked at Microsoft 365 Business, and while it was comparable in price for the initial cost, the integration with our other software systems was not built-in, so we did not pursue it very much.
      Read full review

      Return on Investment

      Bitochon Technologies

      • Has really improved the productivity of the entire sales channel and operations team
      • Ease for accounts and other software integration
      • Improves overall interconnectivity of all departments
      Read full review

      WorkWise LLC

      • Don't know, I only use occasionally
      Read full review

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