What users are saying about
4 Ratings
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Score 7.8 out of 100
3 Ratings
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Score 4.9 out of 100

Likelihood to Recommend

Bitochon Sales CRM Portal

It is really suitable in case of enterprise sales as it helps reduce wastage and makes the process lean, it emulates the quality of the prerequisites of an ideal CRM and does it really well, it also helps in reducing the extent of work for the entire sales channel, easy to integrate with other dashboard panels, not ideal for a highly data based model as duplicacy is a big factor.
Prashant Choudhary | TrustRadius Reviewer

Oncontact

Oncontact is an excellent software/service, and it covers a tremendous breadth of usage scenarios. The customization means that customers can adapt it as they see fit. About the only place where I don't see it as a great fit is in minimal implementations. A lot is going on, and using it for small tasks isn't the best use of the software.
Michael Palecek | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Bitochon Sales CRM Portal
8.9
Oncontact
5.1
Customer data management / contact management
Bitochon Sales CRM Portal
10.0
Oncontact
4.9
Workflow management
Bitochon Sales CRM Portal
9.0
Oncontact
4.4
Territory management
Bitochon Sales CRM Portal
9.0
Oncontact
4.9
Opportunity management
Bitochon Sales CRM Portal
10.0
Oncontact
5.4
Integration with email client (e.g., Outlook or Gmail)
Bitochon Sales CRM Portal
8.0
Oncontact
9.0
Contract management
Bitochon Sales CRM Portal
8.0
Oncontact
4.0
Quote & order management
Bitochon Sales CRM Portal
8.0
Oncontact
4.0
Interaction tracking
Bitochon Sales CRM Portal
10.0
Oncontact
4.4
Channel / partner relationship management
Bitochon Sales CRM Portal
8.0
Oncontact
4.9

Customer Service & Support

Bitochon Sales CRM Portal
9.0
Oncontact
3.6
Case management
Bitochon Sales CRM Portal
9.0
Oncontact
5.4
Call center management
Bitochon Sales CRM Portal
9.0
Oncontact
4.4
Help desk management
Bitochon Sales CRM Portal
9.0
Oncontact
1.0

Marketing Automation

Bitochon Sales CRM Portal
9.0
Oncontact
8.5
Lead management
Bitochon Sales CRM Portal
10.0
Oncontact
8.0
Email marketing
Bitochon Sales CRM Portal
8.0
Oncontact
9.0

CRM Project Management

Bitochon Sales CRM Portal
9.3
Oncontact
9.0
Task management
Bitochon Sales CRM Portal
9.0
Oncontact
9.0
Billing and invoicing management
Bitochon Sales CRM Portal
9.0
Oncontact
Reporting
Bitochon Sales CRM Portal
10.0
Oncontact
9.0

CRM Reporting & Analytics

Bitochon Sales CRM Portal
9.0
Oncontact
8.7
Forecasting
Bitochon Sales CRM Portal
8.0
Oncontact
9.0
Pipeline visualization
Bitochon Sales CRM Portal
10.0
Oncontact
8.0
Customizable reports
Bitochon Sales CRM Portal
9.0
Oncontact
9.0

Customization

Bitochon Sales CRM Portal
8.8
Oncontact
5.0
Custom fields
Bitochon Sales CRM Portal
9.0
Oncontact
4.4
Custom objects
Bitochon Sales CRM Portal
8.0
Oncontact
4.4
Scripting environment
Bitochon Sales CRM Portal
9.0
Oncontact
4.0
API for custom integration
Bitochon Sales CRM Portal
9.0
Oncontact
7.0

Security

Bitochon Sales CRM Portal
9.0
Oncontact
10.0
Single sign-on capability
Bitochon Sales CRM Portal
9.0
Oncontact
10.0
Role-based user permissions
Bitochon Sales CRM Portal
9.0
Oncontact
10.0

Social CRM

Bitochon Sales CRM Portal
8.5
Oncontact
7.0
Social data
Bitochon Sales CRM Portal
9.0
Oncontact
7.0
Social engagement
Bitochon Sales CRM Portal
8.0
Oncontact
7.0

Integrations with 3rd-party Software

Bitochon Sales CRM Portal
9.0
Oncontact
7.0
Marketing automation
Bitochon Sales CRM Portal
9.0
Oncontact
7.0
Compensation management
Bitochon Sales CRM Portal
9.0
Oncontact

Platform

Bitochon Sales CRM Portal
10.0
Oncontact
8.0
Mobile access
Bitochon Sales CRM Portal
10.0
Oncontact
8.0

Pros

Bitochon Sales CRM Portal

  • Manage Leads, Client Conversions, Touch up points and all other order data.
  • Integration with other platforms such as Vinculum etc provides ease of work.
  • Ease of Analysis of performance and matching of targets.
Prashant Choudhary | TrustRadius Reviewer

Oncontact

  • Company Name
  • Contacts
Deb Crosby | TrustRadius Reviewer

Cons

Bitochon Sales CRM Portal

  • Has a bit of redundancy and data duplicity problems, different employees can make duplicate entries for same clients
  • Sometimes non-responsive glitches appear
  • Different users see different data for same clients sometimes
Prashant Choudhary | TrustRadius Reviewer

Oncontact

  • Customization could be easier. Just about anything is possible, but the learning curve is steep.
  • More focus on mass loading
Michael Palecek | TrustRadius Reviewer

Likelihood to Renew

Bitochon Sales CRM Portal

No score
No answers yet
No answers on this topic

Oncontact

Oncontact 10.0
Based on 1 answer
The company has been using Oncontact for some time now. Many of the business processes require the use of a CRM software package. It helps solve some pretty serious problems, and overall the cost is very justified. Also, the developer is very good at keeping it up to date and introducing new functionality.
Michael Palecek | TrustRadius Reviewer

Alternatives Considered

Bitochon Sales CRM Portal

Bitochon stacks up almost equally with zoho in most of the applications and functions for the sales team although zoho has better dashboard management and ease of analytics as compared to bitochon but bitochon stacks up easily as the better one in terms of api integration and ease of operation.
Prashant Choudhary | TrustRadius Reviewer

Oncontact

  • Oncontact provided many, but not all of the features of Salesforce.com. However, the complexity and cost involved in Salesforce.com was an overriding factor for us to use Oncontact. Not just the initial and licensing fee, but it seemed that just about everything we wanted to do involved consultants or more work or licensing. Oncontact was easier to implement out of the box, even when we did need to make customizations.
  • We looked at Microsoft 365 Business, and while it was comparable in price for the initial cost, the integration with our other software systems was not built-in, so we did not pursue it very much.
Michael Palecek | TrustRadius Reviewer

Return on Investment

Bitochon Sales CRM Portal

  • Has really improved the productivity of the entire sales channel and operations team
  • Ease for accounts and other software integration
  • Improves overall interconnectivity of all departments
Prashant Choudhary | TrustRadius Reviewer

Oncontact

  • Don't know, I only use occasionally
Deb Crosby | TrustRadius Reviewer

Pricing Details

Bitochon Sales CRM Portal

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Oncontact

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Bitochon Sales CRM Portal
7.0
Oncontact
4.9

Likelihood to Renew

Bitochon Sales CRM Portal
Oncontact
10.0

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