Bitochon Sales CRM Portal vs. Salesforce Starter

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bitochon Sales CRM Portal
Score 8.7 out of 10
N/A
Bitochon Technologies' CRM Sales Portal is a customer relationship management (CRM) software built around online collaboration and a sales process foundation.N/A
Salesforce Starter
Score 8.2 out of 10
Small Businesses (1-50 employees)
Salesforce Starter (formerly Salesforce Essentials) is a small business CRM that replaces the former SalesforceIQ product. It is priced at $35 per user, on a monthly basis, or at $25 per month for if billed annually ($300) and can be tried free for 14 days on a trial.
$35
per month per user
Pricing
Bitochon Sales CRM PortalSalesforce Starter
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Bitochon Sales CRM PortalSalesforce Starter
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Bitochon Sales CRM PortalSalesforce Starter
Top Pros
Top Cons
Features
Bitochon Sales CRM PortalSalesforce Starter
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Bitochon Sales CRM Portal
8.9
1 Ratings
15% above category average
Salesforce Starter
9.1
3 Ratings
17% above category average
Customer data management / contact management10.01 Ratings10.03 Ratings
Workflow management9.01 Ratings00 Ratings
Territory management9.01 Ratings8.03 Ratings
Opportunity management10.01 Ratings10.03 Ratings
Integration with email client (e.g., Outlook or Gmail)8.01 Ratings10.03 Ratings
Contract management8.01 Ratings00 Ratings
Quote & order management8.01 Ratings8.02 Ratings
Interaction tracking10.01 Ratings8.03 Ratings
Channel / partner relationship management8.01 Ratings10.02 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Bitochon Sales CRM Portal
9.0
1 Ratings
18% above category average
Salesforce Starter
-
Ratings
Case management9.01 Ratings00 Ratings
Call center management9.01 Ratings00 Ratings
Help desk management9.01 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Bitochon Sales CRM Portal
9.0
1 Ratings
18% above category average
Salesforce Starter
7.0
3 Ratings
7% below category average
Lead management10.01 Ratings7.03 Ratings
Email marketing8.01 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Bitochon Sales CRM Portal
9.3
1 Ratings
20% above category average
Salesforce Starter
9.0
2 Ratings
17% above category average
Task management9.01 Ratings10.02 Ratings
Billing and invoicing management9.01 Ratings7.02 Ratings
Reporting10.01 Ratings10.02 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Bitochon Sales CRM Portal
9.0
1 Ratings
17% above category average
Salesforce Starter
10.0
2 Ratings
27% above category average
Forecasting8.01 Ratings10.02 Ratings
Pipeline visualization10.01 Ratings10.02 Ratings
Customizable reports9.01 Ratings10.02 Ratings
Customization
Comparison of Customization features of Product A and Product B
Bitochon Sales CRM Portal
8.8
1 Ratings
15% above category average
Salesforce Starter
10.0
3 Ratings
28% above category average
Custom fields9.01 Ratings10.03 Ratings
Custom objects8.01 Ratings10.02 Ratings
Scripting environment9.01 Ratings10.02 Ratings
API for custom integration9.01 Ratings10.02 Ratings
Security
Comparison of Security features of Product A and Product B
Bitochon Sales CRM Portal
9.0
1 Ratings
8% above category average
Salesforce Starter
10.0
3 Ratings
18% above category average
Single sign-on capability9.01 Ratings10.03 Ratings
Role-based user permissions9.01 Ratings10.03 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Bitochon Sales CRM Portal
8.5
1 Ratings
16% above category average
Salesforce Starter
5.0
2 Ratings
37% below category average
Social data9.01 Ratings00 Ratings
Social engagement8.01 Ratings5.02 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Bitochon Sales CRM Portal
9.0
1 Ratings
23% above category average
Salesforce Starter
5.0
2 Ratings
35% below category average
Marketing automation9.01 Ratings6.02 Ratings
Compensation management9.01 Ratings4.02 Ratings
Platform
Comparison of Platform features of Product A and Product B
Bitochon Sales CRM Portal
10.0
1 Ratings
29% above category average
Salesforce Starter
10.0
3 Ratings
29% above category average
Mobile access10.01 Ratings10.03 Ratings
Best Alternatives
Bitochon Sales CRM PortalSalesforce Starter
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Bitochon Sales CRM PortalSalesforce Starter
Likelihood to Recommend
7.0
(1 ratings)
10.0
(3 ratings)
User Testimonials
Bitochon Sales CRM PortalSalesforce Starter
Likelihood to Recommend
Bitochon Technologies
It is really suitable in case of enterprise sales as it helps reduce wastage and makes the process lean, it emulates the quality of the prerequisites of an ideal CRM and does it really well, it also helps in reducing the extent of work for the entire sales channel, easy to integrate with other dashboard panels, not ideal for a highly data based model as duplicacy is a big factor.
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Salesforce
If you own a business that has complex selling processes or requires integrations with 3rd party tools/systems, you should look at Professional, Enterprise, or Unlimited editions. Salesforce operates very well across pretty much every industry, but not all sales, marketing, and operational processes are created equal. If your marketing process requires a long list of sendable contacts then I would recommend adding on Pardot or Hubspot. Always start small and scale up, to avoid boxing yourself in down the road.
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Pros
Bitochon Technologies
  • Manage Leads, Client Conversions, Touch up points and all other order data.
  • Integration with other platforms such as Vinculum etc provides ease of work.
  • Ease of Analysis of performance and matching of targets.
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Salesforce
  • Tracking phone calls is extremely easy when using the app on the iphone. After a phone call is complete it prompts the user to enter in call details.
  • SalesforceIQ also automatically logs emails for us. This has saved us time from entering in information manually.
  • SalesforceIQ was easy to set up and allowed us customization for fields that were relevant to our business.
Read full review
Cons
Bitochon Technologies
  • Has a bit of redundancy and data duplicity problems, different employees can make duplicate entries for same clients
  • Sometimes non-responsive glitches appear
  • Different users see different data for same clients sometimes
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Salesforce
  • Price point for smaller startups. Not budget friendly.
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Alternatives Considered
Bitochon Technologies
Bitochon stacks up almost equally with zoho in most of the applications and functions for the sales team although zoho has better dashboard management and ease of analytics as compared to bitochon but bitochon stacks up easily as the better one in terms of api integration and ease of operation.
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Salesforce
Salesforce Starter is exactly what it says. It's specific to getting a small business up and running effectively, without unnecessary development or internal overhead required. It doesn't allow for a ton of customization, but it provides more than most other providers across sales, service, and integration/automating business processes. Some tools are more specific to organizations that want to focus on a specific area to grow or manage their business. That's where the other package types and integrations with specific tools come in
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Return on Investment
Bitochon Technologies
  • Has really improved the productivity of the entire sales channel and operations team
  • Ease for accounts and other software integration
  • Improves overall interconnectivity of all departments
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Salesforce
  • We have noticed since we have started using SalesforceIQ to communicate items on customer account notes we have freed up hours of phone time between employees allowing us to better answer customer phone calls. This is especially true in our parts department where we have inside and outside sales.
  • We tied in use of Salesforce to our bonus structure to encourage employees to use the software. It is the direction our business is going and we needed everyone to participate to make it work. The newer the employee the better they are about logging information and visits.
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ScreenShots

Salesforce Starter Screenshots

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