Bitochon Sales CRM Portal vs. Square Appointments

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bitochon Sales CRM Portal
Score 8.0 out of 10
N/A
Bitochon Technologies' CRM Sales Portal is a customer relationship management (CRM) software built around online collaboration and a sales process foundation.N/A
Square Appointments
Score 10.0 out of 10
N/A
Square headquartered in San Francisco, California offers Square Appointments, appointment scheduling software. The software is based on technology acquired with BookFresh in February 2014.
$29
per month per location
Pricing
Bitochon Sales CRM PortalSquare Appointments
Editions & Modules
No answers on this topic
Free
$0
Plus
$29
per month per location
Premium
$69
per month per location
Offerings
Pricing Offerings
Bitochon Sales CRM PortalSquare Appointments
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Bitochon Sales CRM PortalSquare Appointments
Features
Bitochon Sales CRM PortalSquare Appointments
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Bitochon Sales CRM Portal
8.9
1 Ratings
14% above category average
Square Appointments
-
Ratings
Customer data management / contact management10.01 Ratings00 Ratings
Workflow management9.01 Ratings00 Ratings
Territory management9.01 Ratings00 Ratings
Opportunity management10.01 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.01 Ratings00 Ratings
Contract management8.01 Ratings00 Ratings
Quote & order management8.01 Ratings00 Ratings
Interaction tracking10.01 Ratings00 Ratings
Channel / partner relationship management8.01 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Bitochon Sales CRM Portal
9.0
1 Ratings
16% above category average
Square Appointments
-
Ratings
Case management9.01 Ratings00 Ratings
Call center management9.01 Ratings00 Ratings
Help desk management9.01 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Bitochon Sales CRM Portal
9.0
1 Ratings
15% above category average
Square Appointments
-
Ratings
Lead management10.01 Ratings00 Ratings
Email marketing8.01 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Bitochon Sales CRM Portal
9.3
1 Ratings
19% above category average
Square Appointments
-
Ratings
Task management9.01 Ratings00 Ratings
Billing and invoicing management9.01 Ratings00 Ratings
Reporting10.01 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Bitochon Sales CRM Portal
9.0
1 Ratings
17% above category average
Square Appointments
-
Ratings
Forecasting8.01 Ratings00 Ratings
Pipeline visualization10.01 Ratings00 Ratings
Customizable reports9.01 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Bitochon Sales CRM Portal
8.8
1 Ratings
14% above category average
Square Appointments
-
Ratings
Custom fields9.01 Ratings00 Ratings
Custom objects8.01 Ratings00 Ratings
Scripting environment9.01 Ratings00 Ratings
API for custom integration9.01 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Bitochon Sales CRM Portal
9.0
1 Ratings
7% above category average
Square Appointments
-
Ratings
Single sign-on capability9.01 Ratings00 Ratings
Role-based user permissions9.01 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Bitochon Sales CRM Portal
8.5
1 Ratings
14% above category average
Square Appointments
-
Ratings
Social data9.01 Ratings00 Ratings
Social engagement8.01 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Bitochon Sales CRM Portal
9.0
1 Ratings
19% above category average
Square Appointments
-
Ratings
Marketing automation9.01 Ratings00 Ratings
Compensation management9.01 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Bitochon Sales CRM Portal
10.0
1 Ratings
28% above category average
Square Appointments
-
Ratings
Mobile access10.01 Ratings00 Ratings
Best Alternatives
Bitochon Sales CRM PortalSquare Appointments
Small Businesses
Salesmate
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Score 10.0 out of 10
vCita
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Score 9.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
LeanData
LeanData
Score 9.0 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Zoom Workplace
Zoom Workplace
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Bitochon Sales CRM PortalSquare Appointments
Likelihood to Recommend
7.0
(1 ratings)
9.1
(7 ratings)
Support Rating
-
(0 ratings)
10.0
(3 ratings)
User Testimonials
Bitochon Sales CRM PortalSquare Appointments
Likelihood to Recommend
Bitochon Technologies
It is really suitable in case of enterprise sales as it helps reduce wastage and makes the process lean, it emulates the quality of the prerequisites of an ideal CRM and does it really well, it also helps in reducing the extent of work for the entire sales channel, easy to integrate with other dashboard panels, not ideal for a highly data based model as duplicacy is a big factor.
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Block, Inc (Square)
Great for booking and managing appointments. This software is very user-friendly due to its simplicity. The interface is intuitive and easy to use for all ages. The only time this software may not be appropriate might be with someone who is managing their calendar manually and not using a software solution at all.
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Pros
Bitochon Technologies
  • Manage Leads, Client Conversions, Touch up points and all other order data.
  • Integration with other platforms such as Vinculum etc provides ease of work.
  • Ease of Analysis of performance and matching of targets.
Read full review
Block, Inc (Square)
  • Square had good interoperability with Google Calendar, so all of our calendars were in sync.
  • Square Appointments we easy to use for clients, and with a few Luddite exceptions, worked flawlessly.
  • Square Appointments made it easy to schedule appointments without having multiple email messages or play phone tag with anyone.
Read full review
Cons
Bitochon Technologies
  • Has a bit of redundancy and data duplicity problems, different employees can make duplicate entries for same clients
  • Sometimes non-responsive glitches appear
  • Different users see different data for same clients sometimes
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Block, Inc (Square)
  • Additional functionality: real-time availability calendar to customers
  • Not redirect away from our site to Square
  • Additional functionality: Ability for customers to add up sales when checking out
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Support Rating
Bitochon Technologies
No answers on this topic
Block, Inc (Square)
  • Square Appointment is excellent at support! I have had several calls with them, and not one time have they dropped the ball, leaving me frustrated without a solution — not one time.
  • The community forum in Square Appointment can answer most of the questions, but if I have had real issues, I am always able to talk to a person. That is very valuable to me as a customer.
Read full review
Alternatives Considered
Bitochon Technologies
Bitochon stacks up almost equally with zoho in most of the applications and functions for the sales team although zoho has better dashboard management and ease of analytics as compared to bitochon but bitochon stacks up easily as the better one in terms of api integration and ease of operation.
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Block, Inc (Square)
Though office can offer a lot of appointment base tasks. Square appointments seem to help keep track, with a more direct approach. It helps to declutter integrations and information, that can often get missed and feel to convoluted. It's approach is more specific in handling appointment needs and scheduling. We would recommend it.
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Return on Investment
Bitochon Technologies
  • Has really improved the productivity of the entire sales channel and operations team
  • Ease for accounts and other software integration
  • Improves overall interconnectivity of all departments
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Block, Inc (Square)
  • Ease of scheduling brings in more appointments
  • Must have a card on system to schedule and prepay for an appointment
  • Offers multiple types of appointments
  • Cancellation fees
Read full review
ScreenShots