What users are saying about
8 Ratings
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Score 8.8 out of 100
3 Ratings
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Score 8.7 out of 100

Feature Set Ratings

  • Bitochon Sales CRM Portal ranks higher in 7 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Platform
  • Teamgate CRM ranks higher in 1 feature set: Security

Sales Force Automation

8.9

Bitochon Sales CRM Portal

89%
8.1

Teamgate CRM

81%
Bitochon Sales CRM Portal ranks higher in 8/9 features

Customer data management / contact management

10.0
100%
1 Rating
8.0
80%
2 Ratings

Workflow management

9.0
90%
1 Rating
9.0
90%
2 Ratings

Territory management

9.0
90%
1 Rating
7.0
70%
1 Rating

Opportunity management

10.0
100%
1 Rating
8.0
80%
2 Ratings

Integration with email client (e.g., Outlook or Gmail)

8.0
80%
1 Rating
9.0
90%
2 Ratings

Contract management

8.0
80%
1 Rating
8.0
80%
2 Ratings

Quote & order management

8.0
80%
1 Rating
N/A
0 Ratings

Interaction tracking

10.0
100%
1 Rating
8.0
80%
2 Ratings

Channel / partner relationship management

8.0
80%
1 Rating
8.0
80%
2 Ratings

Customer Service & Support

9.0

Bitochon Sales CRM Portal

90%
7.0

Teamgate CRM

70%
Bitochon Sales CRM Portal ranks higher in 3/3 features

Case management

9.0
90%
1 Rating
N/A
0 Ratings

Call center management

9.0
90%
1 Rating
N/A
0 Ratings

Help desk management

9.0
90%
1 Rating
7.0
70%
2 Ratings

Marketing Automation

9.0

Bitochon Sales CRM Portal

90%
7.0

Teamgate CRM

70%
Bitochon Sales CRM Portal ranks higher in 2/2 features

Lead management

10.0
100%
1 Rating
7.0
70%
1 Rating

Email marketing

8.0
80%
1 Rating
N/A
0 Ratings

CRM Project Management

9.3

Bitochon Sales CRM Portal

93%
7.7

Teamgate CRM

77%
Bitochon Sales CRM Portal ranks higher in 3/3 features

Task management

9.0
90%
1 Rating
8.0
80%
2 Ratings

Billing and invoicing management

9.0
90%
1 Rating
8.0
80%
1 Rating

Reporting

10.0
100%
1 Rating
7.0
70%
2 Ratings

CRM Reporting & Analytics

9.0

Bitochon Sales CRM Portal

90%
8.3

Teamgate CRM

83%
Bitochon Sales CRM Portal ranks higher in 3/3 features

Forecasting

8.0
80%
1 Rating
7.0
70%
2 Ratings

Pipeline visualization

10.0
100%
1 Rating
9.0
90%
2 Ratings

Customizable reports

9.0
90%
1 Rating
9.0
90%
2 Ratings

Customization

8.8

Bitochon Sales CRM Portal

88%
8.0

Teamgate CRM

80%
Bitochon Sales CRM Portal ranks higher in 4/4 features

Custom fields

9.0
90%
1 Rating
9.0
90%
2 Ratings

Custom objects

8.0
80%
1 Rating
8.0
80%
2 Ratings

Scripting environment

9.0
90%
1 Rating
N/A
0 Ratings

API for custom integration

9.0
90%
1 Rating
7.0
70%
2 Ratings

Security

9.0

Bitochon Sales CRM Portal

90%
9.1

Teamgate CRM

91%
Teamgate CRM ranks higher in 2/2 features

Single sign-on capability

9.0
90%
1 Rating
9.1
91%
1 Rating

Role-based user permissions

9.0
90%
1 Rating
9.1
91%
1 Rating

Social CRM

8.5

Bitochon Sales CRM Portal

85%

Teamgate CRM

Feature Set Not Supported
N/A
Bitochon Sales CRM Portal ranks higher in 2/2 features

Social data

9.0
90%
1 Rating
N/A
0 Ratings

Social engagement

8.0
80%
1 Rating
N/A
0 Ratings

Integrations with 3rd-party Software

9.0

Bitochon Sales CRM Portal

90%

Teamgate CRM

Feature Set Not Supported
N/A
Bitochon Sales CRM Portal ranks higher in 2/2 features

Marketing automation

9.0
90%
1 Rating
N/A
0 Ratings

Compensation management

9.0
90%
1 Rating
N/A
0 Ratings

Platform

10.0

Bitochon Sales CRM Portal

100%
5.5

Teamgate CRM

55%
Bitochon Sales CRM Portal ranks higher in 1/1 features

Mobile access

10.0
100%
1 Rating
5.5
55%
1 Rating

Attribute Ratings

  • Teamgate CRM is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

Bitochon Sales CRM Portal

70%
1 Rating
8.0

Teamgate CRM

80%
2 Ratings

Likelihood to Renew

Bitochon Sales CRM Portal

N/A
0 Ratings
10.0

Teamgate CRM

100%
1 Rating

Usability

Bitochon Sales CRM Portal

N/A
0 Ratings
8.0

Teamgate CRM

80%
1 Rating

Availability

Bitochon Sales CRM Portal

N/A
0 Ratings
8.0

Teamgate CRM

80%
1 Rating

Performance

Bitochon Sales CRM Portal

N/A
0 Ratings
7.0

Teamgate CRM

70%
1 Rating

Support Rating

Bitochon Sales CRM Portal

N/A
0 Ratings
7.0

Teamgate CRM

70%
1 Rating

Product Scalability

Bitochon Sales CRM Portal

N/A
0 Ratings
9.0

Teamgate CRM

90%
1 Rating

Likelihood to Recommend

Bitochon Technologies

It is really suitable in case of enterprise sales as it helps reduce wastage and makes the process lean, it emulates the quality of the prerequisites of an ideal CRM and does it really well, it also helps in reducing the extent of work for the entire sales channel, easy to integrate with other dashboard panels, not ideal for a highly data based model as duplicacy is a big factor.
Read full review

Teamgate

Teamgate CRM is well suited for companies that want to centralize leads, current clients, and communication history in one CRM. A scenario where team gate is appropriate is if a company wants to use custom sales pipelines and stages to track a sales lead that will transition to a deal. A scenario where team gate is NOT appropriate is for a company that doesn't need a cloud-based CRM because there don't travel a lot and will always use the same computer that you might as well have a CRM server on-site and save money.
Read full review

Pros

Bitochon Technologies

  • Manage Leads, Client Conversions, Touch up points and all other order data.
  • Integration with other platforms such as Vinculum etc provides ease of work.
  • Ease of Analysis of performance and matching of targets.
Read full review

Teamgate

  • Integration with SMS gateway and Mailchimp is fantastic
  • Great looking dashboard and graphics
  • So easy to use and customise even I could do it
Read full review

Cons

Bitochon Technologies

  • Has a bit of redundancy and data duplicity problems, different employees can make duplicate entries for same clients
  • Sometimes non-responsive glitches appear
  • Different users see different data for same clients sometimes
Read full review

Teamgate

  • As this is cloud-based software, we find that the servers are down at least twice a month, this is too much.
  • The speed of page loading can be improved also it takes long to open reports if you use a big date range.
  • There should be a way to reset another users password.
Read full review

Pricing Details

Bitochon Sales CRM Portal

Starting Price

$0

Editions & Modules

Bitochon Sales CRM Portal editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Teamgate CRM

    Starting Price

    $11 user/ month

    Editions & Modules

    Teamgate CRM editions and modules pricing
    EditionModules
    Starter111
    Professional292
    Enterprise493

    Footnotes

    1. user/ month
    2. user/ month
    3. user/ month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    There is a 20% discount when billed annually

    Likelihood to Renew

    Bitochon Technologies

    No answers on this topic

    Teamgate

    The product exceeds our needs usability-wise.
    Read full review

    Usability

    Bitochon Technologies

    No answers on this topic

    Teamgate

    I rated this product an 8 for overall usability because Teamgate is very user-friendly and this helps the CRM meet the required use case that companies who buy it have. The feature to sign in from anywhere that has a net connection is huge For example the home page being the leads section and the fact that each lead has all the past and current communication with the potential client allows support agents, and the sales team to be on the same page I didn't give it a 10 because the slowness issue affects performance and usability.
    Read full review

    Reliability and Availability

    Bitochon Technologies

    No answers on this topic

    Teamgate

    Unplanned outages do cause issues with this cloud platform, as they occur twice a month.
    Read full review

    Performance

    Bitochon Technologies

    No answers on this topic

    Teamgate

    Performance can be faster especially when running reports.
    Read full review

    Support Rating

    Bitochon Technologies

    No answers on this topic

    Teamgate

    I haven't had to contact the support team as of yet but my co-worker expressed his frustration with the amount of technical product knowledge the Teamgate support team had. He said he felt he knew the product better than the Teamgate helpdesk.
    Read full review

    Alternatives Considered

    Bitochon Technologies

    Bitochon stacks up almost equally with zoho in most of the applications and functions for the sales team although zoho has better dashboard management and ease of analytics as compared to bitochon but bitochon stacks up easily as the better one in terms of api integration and ease of operation.
    Read full review

    Teamgate

    When I say we evaluated other CRMs I think that's an understatement, we tried about ten different systems and Teamgate was by far the best.
    Read full review

    Scalability

    Bitochon Technologies

    No answers on this topic

    Teamgate

    The sales team can use this product as much as the support as lead generating teams.
    Read full review

    Return on Investment

    Bitochon Technologies

    • Has really improved the productivity of the entire sales channel and operations team
    • Ease for accounts and other software integration
    • Improves overall interconnectivity of all departments
    Read full review

    Teamgate

    • The amount of time we have free now, due to having everything organised with the platform is phenomenal
    Read full review

    Screenshots

    Add comparison