What users are saying about
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

Bitochon Sales CRM Portal

It is really suitable in case of enterprise sales as it helps reduce wastage and makes the process lean, it emulates the quality of the prerequisites of an ideal CRM and does it really well, it also helps in reducing the extent of work for the entire sales channel, easy to integrate with other dashboard panels, not ideal for a highly data based model as duplicacy is a big factor.
Prashant Choudhary | TrustRadius Reviewer

vCita

It is really good for taking online bookings including the scheduling of repeat appointments. The ability to store documents for particular clients is useful however I feel that the client should have a more secure method of access if you were to put sensitive information on their profile. At the moment the client only needs their email address to get into their profile which is good to allow them to review a history of interaction.With continued improvements and new features added the platform is growing into a CRM tool however I feel it is still not complete and can be used for this purpose but with limitations.
David Cook | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Bitochon Sales CRM Portal
8.9
vCita
7.0
Customer data management / contact management
Bitochon Sales CRM Portal
10.0
vCita
7.0
Workflow management
Bitochon Sales CRM Portal
9.0
vCita
7.0
Territory management
Bitochon Sales CRM Portal
9.0
vCita
Opportunity management
Bitochon Sales CRM Portal
10.0
vCita
Integration with email client (e.g., Outlook or Gmail)
Bitochon Sales CRM Portal
8.0
vCita
Contract management
Bitochon Sales CRM Portal
8.0
vCita
Quote & order management
Bitochon Sales CRM Portal
8.0
vCita
Interaction tracking
Bitochon Sales CRM Portal
10.0
vCita
Channel / partner relationship management
Bitochon Sales CRM Portal
8.0
vCita

Customer Service & Support

Bitochon Sales CRM Portal
9.0
vCita
Case management
Bitochon Sales CRM Portal
9.0
vCita
Call center management
Bitochon Sales CRM Portal
9.0
vCita
Help desk management
Bitochon Sales CRM Portal
9.0
vCita

Marketing Automation

Bitochon Sales CRM Portal
9.0
vCita
8.0
Lead management
Bitochon Sales CRM Portal
10.0
vCita
Email marketing
Bitochon Sales CRM Portal
8.0
vCita
8.0

CRM Project Management

Bitochon Sales CRM Portal
9.3
vCita
7.5
Task management
Bitochon Sales CRM Portal
9.0
vCita
Billing and invoicing management
Bitochon Sales CRM Portal
9.0
vCita
7.0
Reporting
Bitochon Sales CRM Portal
10.0
vCita
8.0

CRM Reporting & Analytics

Bitochon Sales CRM Portal
9.0
vCita
Forecasting
Bitochon Sales CRM Portal
8.0
vCita
Pipeline visualization
Bitochon Sales CRM Portal
10.0
vCita
Customizable reports
Bitochon Sales CRM Portal
9.0
vCita

Customization

Bitochon Sales CRM Portal
8.8
vCita
4.0
Custom fields
Bitochon Sales CRM Portal
9.0
vCita
7.0
Custom objects
Bitochon Sales CRM Portal
8.0
vCita
Scripting environment
Bitochon Sales CRM Portal
9.0
vCita
API for custom integration
Bitochon Sales CRM Portal
9.0
vCita
1.0

Security

Bitochon Sales CRM Portal
9.0
vCita
10.0
Single sign-on capability
Bitochon Sales CRM Portal
9.0
vCita
Role-based user permissions
Bitochon Sales CRM Portal
9.0
vCita
10.0

Social CRM

Bitochon Sales CRM Portal
8.5
vCita
Social data
Bitochon Sales CRM Portal
9.0
vCita
Social engagement
Bitochon Sales CRM Portal
8.0
vCita

Integrations with 3rd-party Software

Bitochon Sales CRM Portal
9.0
vCita
Marketing automation
Bitochon Sales CRM Portal
9.0
vCita
Compensation management
Bitochon Sales CRM Portal
9.0
vCita

Platform

Bitochon Sales CRM Portal
10.0
vCita
7.0
Mobile access
Bitochon Sales CRM Portal
10.0
vCita
7.0

Pros

Bitochon Sales CRM Portal

  • Manage Leads, Client Conversions, Touch up points and all other order data.
  • Integration with other platforms such as Vinculum etc provides ease of work.
  • Ease of Analysis of performance and matching of targets.
Prashant Choudhary | TrustRadius Reviewer

vCita

  • Very easy implementation of a contact/scheduling widget.
  • Allows for scheduling of appointments with clients. The setup is easy and the allotted times can be changed as needed. Easy for the client to use as well.
  • Managing communication between individual clients is easy as well.
Josh Randall | TrustRadius Reviewer

Cons

Bitochon Sales CRM Portal

  • Has a bit of redundancy and data duplicity problems, different employees can make duplicate entries for same clients
  • Sometimes non-responsive glitches appear
  • Different users see different data for same clients sometimes
Prashant Choudhary | TrustRadius Reviewer

vCita

  • Syncing with our google calendars has some flaws or is just not clear
  • Messages show unread when they have been read
Denise Deem | TrustRadius Reviewer

Alternatives Considered

Bitochon Sales CRM Portal

Bitochon stacks up almost equally with zoho in most of the applications and functions for the sales team although zoho has better dashboard management and ease of analytics as compared to bitochon but bitochon stacks up easily as the better one in terms of api integration and ease of operation.
Prashant Choudhary | TrustRadius Reviewer

vCita

I liked vCita a lot more for my home services company mainly because it handled scheduling through the software which was terrific.
Christopher Cater | TrustRadius Reviewer

Return on Investment

Bitochon Sales CRM Portal

  • Has really improved the productivity of the entire sales channel and operations team
  • Ease for accounts and other software integration
  • Improves overall interconnectivity of all departments
Prashant Choudhary | TrustRadius Reviewer

vCita

  • In the overall, by automating the appointment booking process, vCita saved hours of my time from having to book appointments myself.
  • It's user-friendly so it makes a positive impression on my clients.
MaryLee Trettenero | TrustRadius Reviewer

Screenshots

Pricing Details

Bitochon Sales CRM Portal

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Bitochon Sales CRM Portal Editions & Modules

Additional Pricing Details

vCita

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

vCita Editions & Modules

Edition
Essentials$291
Business$591
Platinum$991
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Bitochon Sales CRM Portal
7.0
vCita
8.4

Add comparison