What users are saying about
8 Ratings
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Score 8.8 out of 100
14 Ratings
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Score 9.5 out of 100

Feature Set Ratings

  • Bitochon Sales CRM Portal ranks higher in 5 feature sets: Sales Force Automation, Marketing Automation, CRM Project Management, Customization, Platform
  • vCita ranks higher in 1 feature set: Security

Sales Force Automation

8.9

Bitochon Sales CRM Portal

89%
8.7

vCita

87%
Bitochon Sales CRM Portal ranks higher in 9/9 features

Customer data management / contact management

10.0
100%
1 Rating
9.5
95%
5 Ratings

Workflow management

9.0
90%
1 Rating
8.0
80%
4 Ratings

Territory management

9.0
90%
1 Rating
N/A
0 Ratings

Opportunity management

10.0
100%
1 Rating
N/A
0 Ratings

Integration with email client (e.g., Outlook or Gmail)

8.0
80%
1 Rating
N/A
0 Ratings

Contract management

8.0
80%
1 Rating
N/A
0 Ratings

Quote & order management

8.0
80%
1 Rating
N/A
0 Ratings

Interaction tracking

10.0
100%
1 Rating
N/A
0 Ratings

Channel / partner relationship management

8.0
80%
1 Rating
N/A
0 Ratings

Customer Service & Support

9.0

Bitochon Sales CRM Portal

90%

vCita

Feature Set Not Supported
N/A
Bitochon Sales CRM Portal ranks higher in 3/3 features

Case management

9.0
90%
1 Rating
N/A
0 Ratings

Call center management

9.0
90%
1 Rating
N/A
0 Ratings

Help desk management

9.0
90%
1 Rating
N/A
0 Ratings

Marketing Automation

9.0

Bitochon Sales CRM Portal

90%
7.0

vCita

70%
Bitochon Sales CRM Portal ranks higher in 2/2 features

Lead management

10.0
100%
1 Rating
N/A
0 Ratings

Email marketing

8.0
80%
1 Rating
7.0
70%
3 Ratings

CRM Project Management

9.3

Bitochon Sales CRM Portal

93%
8.0

vCita

80%
Bitochon Sales CRM Portal ranks higher in 3/3 features

Task management

9.0
90%
1 Rating
N/A
0 Ratings

Billing and invoicing management

9.0
90%
1 Rating
9.0
90%
5 Ratings

Reporting

10.0
100%
1 Rating
7.0
70%
3 Ratings

CRM Reporting & Analytics

9.0

Bitochon Sales CRM Portal

90%

vCita

Feature Set Not Supported
N/A
Bitochon Sales CRM Portal ranks higher in 3/3 features

Forecasting

8.0
80%
1 Rating
N/A
0 Ratings

Pipeline visualization

10.0
100%
1 Rating
N/A
0 Ratings

Customizable reports

9.0
90%
1 Rating
N/A
0 Ratings

Customization

8.8

Bitochon Sales CRM Portal

88%
6.8

vCita

68%
Bitochon Sales CRM Portal ranks higher in 4/4 features

Custom fields

9.0
90%
1 Rating
6.7
67%
7 Ratings

Custom objects

8.0
80%
1 Rating
N/A
0 Ratings

Scripting environment

9.0
90%
1 Rating
N/A
0 Ratings

API for custom integration

9.0
90%
1 Rating
7.0
70%
2 Ratings

Security

9.0

Bitochon Sales CRM Portal

90%
9.7

vCita

97%
Bitochon Sales CRM Portal ranks higher in 1/2 features

Single sign-on capability

9.0
90%
1 Rating
N/A
0 Ratings

Role-based user permissions

9.0
90%
1 Rating
9.7
97%
6 Ratings

Social CRM

8.5

Bitochon Sales CRM Portal

85%

vCita

Feature Set Not Supported
N/A
Bitochon Sales CRM Portal ranks higher in 2/2 features

Social data

9.0
90%
1 Rating
N/A
0 Ratings

Social engagement

8.0
80%
1 Rating
N/A
0 Ratings

Integrations with 3rd-party Software

9.0

Bitochon Sales CRM Portal

90%

vCita

Feature Set Not Supported
N/A
Bitochon Sales CRM Portal ranks higher in 2/2 features

Marketing automation

9.0
90%
1 Rating
N/A
0 Ratings

Compensation management

9.0
90%
1 Rating
N/A
0 Ratings

Platform

10.0

Bitochon Sales CRM Portal

100%
8.5

vCita

85%
Bitochon Sales CRM Portal ranks higher in 1/1 features

Mobile access

10.0
100%
1 Rating
8.5
85%
7 Ratings

Attribute Ratings

  • vCita is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

Bitochon Sales CRM Portal

70%
1 Rating
9.7

vCita

97%
10 Ratings

Usability

Bitochon Sales CRM Portal

N/A
0 Ratings
9.5

vCita

95%
4 Ratings

Support Rating

Bitochon Sales CRM Portal

N/A
0 Ratings
8.5

vCita

85%
4 Ratings

Likelihood to Recommend

Bitochon Technologies

It is really suitable in case of enterprise sales as it helps reduce wastage and makes the process lean, it emulates the quality of the prerequisites of an ideal CRM and does it really well, it also helps in reducing the extent of work for the entire sales channel, easy to integrate with other dashboard panels, not ideal for a highly data based model as duplicacy is a big factor.
Read full review

vcita

It makes client communication extremely easy - we can message and schedule online appointments. Clients really like those options. We also like the online payment portal. That way clients can pay at their convenience, and we don't end up with credit card information that requires PCI compliance. It also helps with payments. It would also help with invoicing, but unfortunately, there are only 3 linked payment options (Square, Stripe, and PayPal). If you don't use one of those payment processors, you cannot link to billing.
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Pros

Bitochon Technologies

  • Manage Leads, Client Conversions, Touch up points and all other order data.
  • Integration with other platforms such as Vinculum etc provides ease of work.
  • Ease of Analysis of performance and matching of targets.
Read full review

vcita

  • Great for online appointment bookings.
  • Good for taking payments.
  • Good for onboarding new clients.
  • Integrates with your website.
  • Integrates with Facebook Pages.
Read full review

Cons

Bitochon Technologies

  • Has a bit of redundancy and data duplicity problems, different employees can make duplicate entries for same clients
  • Sometimes non-responsive glitches appear
  • Different users see different data for same clients sometimes
Read full review

vcita

  • Payment collection: We want to have an option to allow clients to choose the amount they wish to pay.
  • Improved ease of use with forms.
Read full review

Pricing Details

Bitochon Sales CRM Portal

Starting Price

$0

Editions & Modules

Bitochon Sales CRM Portal editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    vCita

    Starting Price

    $29 per month

    Editions & Modules

    vCita editions and modules pricing
    EditionModules
    Essentials291
    Business592
    Platinum993

    Footnotes

    1. per month
    2. per month
    3. per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Usability

    Bitochon Technologies

    No answers on this topic

    vcita

    Overall - easy to use. There are some missing features (like fillable pdf forms), and it also requires using certain credit card processors to link billing (otherwise it doesn't work).
    Read full review

    Support Rating

    Bitochon Technologies

    No answers on this topic

    vcita

    I do miss the days when I could easily call up a rep and talk to them about any issues I had with the service. But I still do hear back from the customer service rep during the week within 24 hours.
    Read full review

    Alternatives Considered

    Bitochon Technologies

    Bitochon stacks up almost equally with zoho in most of the applications and functions for the sales team although zoho has better dashboard management and ease of analytics as compared to bitochon but bitochon stacks up easily as the better one in terms of api integration and ease of operation.
    Read full review

    vcita

    I liked vCita a lot more for my home services company mainly because it handled scheduling through the software which was terrific.
    Read full review

    Return on Investment

    Bitochon Technologies

    • Has really improved the productivity of the entire sales channel and operations team
    • Ease for accounts and other software integration
    • Improves overall interconnectivity of all departments
    Read full review

    vcita

    • I have no clue
    • I'm assuming that we would not have people making appointments with us if we didn't have this service
    Read full review

    Screenshots

    Add comparison