What users are saying about
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100
24 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.9 out of 100

Likelihood to Recommend

Bitochon Sales CRM Portal

It is really suitable in case of enterprise sales as it helps reduce wastage and makes the process lean, it emulates the quality of the prerequisites of an ideal CRM and does it really well, it also helps in reducing the extent of work for the entire sales channel, easy to integrate with other dashboard panels, not ideal for a highly data based model as duplicacy is a big factor.
Prashant Choudhary | TrustRadius Reviewer

Workamajig

If you're looking for a system to help you address accounting that's not suited for marketing agency structures, this is the right tool. It is a bit cumbersome, but it has streamlined our reporting, billing, estimating, and tracking. As for project management, it's great that it integrates with the estimating and finances, but it's just not enjoyable to use. The interface is clunky. So if project management is your main criteria, I'd choose something else. We would never use it to collaborate with clients either because I'd be afraid of making them frustrated by the tool, so we use Basecamp to do that.
Dacia Coffey | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Bitochon Sales CRM Portal
8.9
Workamajig
Customer data management / contact management
Bitochon Sales CRM Portal
10.0
Workamajig
Workflow management
Bitochon Sales CRM Portal
9.0
Workamajig
Territory management
Bitochon Sales CRM Portal
9.0
Workamajig
Opportunity management
Bitochon Sales CRM Portal
10.0
Workamajig
Integration with email client (e.g., Outlook or Gmail)
Bitochon Sales CRM Portal
8.0
Workamajig
Contract management
Bitochon Sales CRM Portal
8.0
Workamajig
Quote & order management
Bitochon Sales CRM Portal
8.0
Workamajig
Interaction tracking
Bitochon Sales CRM Portal
10.0
Workamajig
Channel / partner relationship management
Bitochon Sales CRM Portal
8.0
Workamajig

Customer Service & Support

Bitochon Sales CRM Portal
9.0
Workamajig
Case management
Bitochon Sales CRM Portal
9.0
Workamajig
Call center management
Bitochon Sales CRM Portal
9.0
Workamajig
Help desk management
Bitochon Sales CRM Portal
9.0
Workamajig

Marketing Automation

Bitochon Sales CRM Portal
9.0
Workamajig
Lead management
Bitochon Sales CRM Portal
10.0
Workamajig
Email marketing
Bitochon Sales CRM Portal
8.0
Workamajig

CRM Project Management

Bitochon Sales CRM Portal
9.3
Workamajig
Task management
Bitochon Sales CRM Portal
9.0
Workamajig
Billing and invoicing management
Bitochon Sales CRM Portal
9.0
Workamajig
Reporting
Bitochon Sales CRM Portal
10.0
Workamajig

CRM Reporting & Analytics

Bitochon Sales CRM Portal
9.0
Workamajig
Forecasting
Bitochon Sales CRM Portal
8.0
Workamajig
Pipeline visualization
Bitochon Sales CRM Portal
10.0
Workamajig
Customizable reports
Bitochon Sales CRM Portal
9.0
Workamajig

Customization

Bitochon Sales CRM Portal
8.8
Workamajig
Custom fields
Bitochon Sales CRM Portal
9.0
Workamajig
Custom objects
Bitochon Sales CRM Portal
8.0
Workamajig
Scripting environment
Bitochon Sales CRM Portal
9.0
Workamajig
API for custom integration
Bitochon Sales CRM Portal
9.0
Workamajig

Security

Bitochon Sales CRM Portal
9.0
Workamajig
Single sign-on capability
Bitochon Sales CRM Portal
9.0
Workamajig
Role-based user permissions
Bitochon Sales CRM Portal
9.0
Workamajig

Social CRM

Bitochon Sales CRM Portal
8.5
Workamajig
Social data
Bitochon Sales CRM Portal
9.0
Workamajig
Social engagement
Bitochon Sales CRM Portal
8.0
Workamajig

Integrations with 3rd-party Software

Bitochon Sales CRM Portal
9.0
Workamajig
Marketing automation
Bitochon Sales CRM Portal
9.0
Workamajig
Compensation management
Bitochon Sales CRM Portal
9.0
Workamajig

Platform

Bitochon Sales CRM Portal
10.0
Workamajig
Mobile access
Bitochon Sales CRM Portal
10.0
Workamajig

Project Management

Bitochon Sales CRM Portal
Workamajig
6.8
Task Management
Bitochon Sales CRM Portal
Workamajig
8.1
Resource Management
Bitochon Sales CRM Portal
Workamajig
7.3
Gantt Charts
Bitochon Sales CRM Portal
Workamajig
6.5
Scheduling
Bitochon Sales CRM Portal
Workamajig
7.1
Workflow Automation
Bitochon Sales CRM Portal
Workamajig
5.4
Team Collaboration
Bitochon Sales CRM Portal
Workamajig
7.3
Support for Agile Methodology
Bitochon Sales CRM Portal
Workamajig
6.1
Support for Waterfall Methodology
Bitochon Sales CRM Portal
Workamajig
7.5
Document Management
Bitochon Sales CRM Portal
Workamajig
7.8
Email integration
Bitochon Sales CRM Portal
Workamajig
7.0
Mobile Access
Bitochon Sales CRM Portal
Workamajig
4.9
Timesheet Tracking
Bitochon Sales CRM Portal
Workamajig
8.2
Change request and Case Management
Bitochon Sales CRM Portal
Workamajig
5.4
Budget and Expense Management
Bitochon Sales CRM Portal
Workamajig
7.3

Professional Services Automation

Bitochon Sales CRM Portal
Workamajig
7.1
Quotes/estimates
Bitochon Sales CRM Portal
Workamajig
7.0
Invoicing
Bitochon Sales CRM Portal
Workamajig
7.8
Project & financial reporting
Bitochon Sales CRM Portal
Workamajig
8.7
Integration with accounting software
Bitochon Sales CRM Portal
Workamajig
5.0

Pros

Bitochon Sales CRM Portal

  • Manage Leads, Client Conversions, Touch up points and all other order data.
  • Integration with other platforms such as Vinculum etc provides ease of work.
  • Ease of Analysis of performance and matching of targets.
Prashant Choudhary | TrustRadius Reviewer

Workamajig

  • The Platinum version has a particularly robust time tracking system, down to a 'timer' function that can be critical for an agency like mine where you want to be accountable for billing a client arruately
  • The ability to make projects available only to those who are permitted to assign their time to it has apparently been very helpful during our revenue reconciliation meetings where time incurred is reviewed against scope
  • The mobile app, while I still feel needs some work, is pretty handy for a quick calendar check if I'm in a client meeting and cannot utilize my browser to get information
Anonymous | TrustRadius Reviewer

Cons

Bitochon Sales CRM Portal

  • Has a bit of redundancy and data duplicity problems, different employees can make duplicate entries for same clients
  • Sometimes non-responsive glitches appear
  • Different users see different data for same clients sometimes
Prashant Choudhary | TrustRadius Reviewer

Workamajig

  • WMJ's interface is dated. Despite an html5 driven "sheets"-based interface, it takes a lot of time and effort to manage the interface, which could be streamlined considerably. On a UX/UI scale of 1 to 10, with 10 being the best, WMJ would earn a 6 from me.
  • Despite the amount of documentation available, there is a distinct lack of clarity in that documentation, and it doesn't fully cover everything you would expect. Branching thoughts, for instance, are not addressed. Additionally, because there are two editions of the software online, there are two support sites that aren't sequestered. So information from both commingles, creating confusion.
  • Support is available on an email and phone basis. They strongly encourage you to use email, however, and they are resistant to phone time. This is likely because the support staff is limited in number, but has a great depth of knowledge. If you want immediate phone support, however, YOU ARE OUT OF LUCK. You are placed in a queue and the odds of same-day help are low. For email, the response is usually within an hour, but when you are stuck with a configuration issue, or need to generate a report and don't know how to do something, waiting is not optimal. That said, the support team is TERRIFIC.
Scott Millen | TrustRadius Reviewer

Alternatives Considered

Bitochon Sales CRM Portal

Bitochon stacks up almost equally with zoho in most of the applications and functions for the sales team although zoho has better dashboard management and ease of analytics as compared to bitochon but bitochon stacks up easily as the better one in terms of api integration and ease of operation.
Prashant Choudhary | TrustRadius Reviewer

Workamajig

Workamajig was definitely a lot easier to keep track of projects, timesheets, and out of office calendars all in one. ClickUp and Zoho were good for project management but JIG definitely has more to offer and it's a little easier to clean. Keeping track of campaigns is much easier in JIG as it assigns project numbers and task numbers to each assignment.
Anonymous | TrustRadius Reviewer

Return on Investment

Bitochon Sales CRM Portal

  • Has really improved the productivity of the entire sales channel and operations team
  • Ease for accounts and other software integration
  • Improves overall interconnectivity of all departments
Prashant Choudhary | TrustRadius Reviewer

Workamajig

  • Workamajig allows for a more flexible, productive workflow, especially for people working remotely.
  • Team members on a project are more aware of budgeted hours and timelines because of the various alerts.
  • Workamajig is such a timesaver because it's such an easy quick reference on current or past projects.
Annie Koelker | TrustRadius Reviewer

Pricing Details

Bitochon Sales CRM Portal

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Workamajig

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Bitochon Sales CRM Portal
7.0
Workamajig
7.7

Add comparison