What users are saying about
95 Ratings
11 Ratings
95 Ratings
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Score 8.2 out of 100
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.2 out of 100

Feature Set Ratings

    Project Management

    8.2

    Bitrix24

    82%

    Cosential

    Feature Set Not Supported
    N/A
    Bitrix24 ranks higher in 7/7 features

    Task Management

    8.4
    84%
    19 Ratings
    N/A
    0 Ratings

    Gantt Charts

    7.9
    79%
    15 Ratings
    N/A
    0 Ratings

    Scheduling

    8.2
    82%
    16 Ratings
    N/A
    0 Ratings

    Workflow Automation

    8.5
    85%
    16 Ratings
    N/A
    0 Ratings

    Mobile Access

    7.9
    79%
    19 Ratings
    N/A
    0 Ratings

    Search

    7.6
    76%
    17 Ratings
    N/A
    0 Ratings

    Visual planning tools

    8.6
    86%
    17 Ratings
    N/A
    0 Ratings

    Communication

    8.2

    Bitrix24

    82%

    Cosential

    Feature Set Not Supported
    N/A
    Bitrix24 ranks higher in 8/8 features

    Chat

    8.6
    86%
    19 Ratings
    N/A
    0 Ratings

    Notifications

    8.1
    81%
    19 Ratings
    N/A
    0 Ratings

    Discussions

    8.5
    85%
    18 Ratings
    N/A
    0 Ratings

    Surveys

    8.9
    89%
    13 Ratings
    N/A
    0 Ratings

    Internal knowledgebase

    7.9
    79%
    16 Ratings
    N/A
    0 Ratings

    Integrates with GoToMeeting

    7.9
    79%
    8 Ratings
    N/A
    0 Ratings

    Integrates with Gmail and Google Hangouts

    7.7
    77%
    11 Ratings
    N/A
    0 Ratings

    Integrates with Outlook

    8.2
    82%
    10 Ratings
    N/A
    0 Ratings

    File Sharing & Management

    8.2

    Bitrix24

    82%

    Cosential

    Feature Set Not Supported
    N/A
    Bitrix24 ranks higher in 8/8 features

    Versioning

    8.0
    80%
    16 Ratings
    N/A
    0 Ratings

    Video files

    8.1
    81%
    14 Ratings
    N/A
    0 Ratings

    Audio files

    7.7
    77%
    13 Ratings
    N/A
    0 Ratings

    Document collaboration

    8.6
    86%
    20 Ratings
    N/A
    0 Ratings

    Access control

    8.0
    80%
    18 Ratings
    N/A
    0 Ratings

    Advanced security features

    7.7
    77%
    16 Ratings
    N/A
    0 Ratings

    Integrates with Google Drive

    8.6
    86%
    15 Ratings
    N/A
    0 Ratings

    Device sync

    8.6
    86%
    16 Ratings
    N/A
    0 Ratings

    Sales Force Automation

    Bitrix24

    Feature Set Not Supported
    N/A
    8.7

    Cosential

    87%
    Cosential ranks higher in 7/7 features

    Customer data management / contact management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Workflow management

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Territory management

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Opportunity management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Interaction tracking

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Channel / partner relationship management

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Marketing Automation

    Bitrix24

    Feature Set Not Supported
    N/A
    7.5

    Cosential

    75%
    Cosential ranks higher in 2/2 features

    Lead management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Email marketing

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    CRM Project Management

    Bitrix24

    Feature Set Not Supported
    N/A
    8.0

    Cosential

    80%
    Cosential ranks higher in 2/2 features

    Task management

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Reporting

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    CRM Reporting & Analytics

    Bitrix24

    Feature Set Not Supported
    N/A
    8.7

    Cosential

    87%
    Cosential ranks higher in 3/3 features

    Forecasting

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Pipeline visualization

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Customizable reports

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Customization

    Bitrix24

    Feature Set Not Supported
    N/A
    7.5

    Cosential

    75%
    Cosential ranks higher in 2/2 features

    Custom fields

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Custom objects

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Security

    Bitrix24

    Feature Set Not Supported
    N/A
    10.0

    Cosential

    100%
    Cosential ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Role-based user permissions

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Social CRM

    Bitrix24

    Feature Set Not Supported
    N/A
    5.0

    Cosential

    50%
    Cosential ranks higher in 2/2 features

    Social data

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Social engagement

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Integrations with 3rd-party Software

    Bitrix24

    Feature Set Not Supported
    N/A
    5.0

    Cosential

    50%
    Cosential ranks higher in 1/1 features

    Marketing automation

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Platform

    Bitrix24

    Feature Set Not Supported
    N/A
    7.0

    Cosential

    70%
    Cosential ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Attribute Ratings

    • Bitrix24 is rated higher in 2 areas: Usability, Support Rating
    • Cosential is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.2

    Bitrix24

    82%
    20 Ratings
    10.0

    Cosential

    100%
    1 Rating

    Usability

    8.2

    Bitrix24

    82%
    7 Ratings
    8.0

    Cosential

    80%
    1 Rating

    Support Rating

    8.3

    Bitrix24

    83%
    7 Ratings
    8.0

    Cosential

    80%
    1 Rating

    Likelihood to Recommend

    Bitrix24

    One application unifies the entire sales cycle from leads to collaborating with internal team members. Why use 3, 4, or 5 programs, just use one. Yes, it might not always be the fastest, but when you don't need to switch from one application to the next, in the end, you are saving some time. If you also use Google Drive, you can share files with this program too. If you also need to track time for projects or with clients, this has a time tracking feature too. The visuals in Bitrix24 are awesome, if you like to see projects, plans, team's tasks visually, this is for you!
    Read full review

    Cosential, Inc.

    Great for medium and large construction companies that have a specific salesforce.
    Read full review

    Pros

    Bitrix24

    • Huge opportunities for customization, integration with other services. Easy search for solutions to setup questions.
    • The ability to write letters directly from the system with the help of a binding for working mail.
    • The presence of an application for Android. This helps to get access anywhere.
    Read full review

    Cosential, Inc.

    • Inputting of companies and leads who may become prospects.
    • Creating specific opportunities for construction projects.
    • Tracking opportunities through the entire sales cycle.
    • Inputting detailed notes and activity by the Sales team.
    Read full review

    Cons

    Bitrix24

    • It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
    • Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
    • It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.
    Read full review

    Cosential, Inc.

    • The open software is somewhat difficult to master as an administrator.
    • Report writing could be more intuitive.
    • The company seems to cater to larger users.
    Read full review

    Pricing Details

    Bitrix24

    Starting Price

    $49 per month 5 Users

    Editions & Modules

    Bitrix24 editions and modules pricing
    EditionModules
    BASIC$49.001
    STANDARD$99.002
    PROFESSIONAL$199.003
    Enterprise$399.004
    Enterprise 250$399.005
    Enterprise 500$639.006
    Enterprise 1000$799.007

    Footnotes

    1. per month 5 Users
    2. per month 50 Users
    3. per month 100 Users
    4. per month 250 Users
    5. per month 250 Users
    6. per month 500 Users
    7. per month 1000 Users

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Price per month when paying for 1 year.

    Cosential

    Starting Price

    Editions & Modules

    Cosential editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      Bitrix24

      This application is a complete scam and way over priced for what you are getting. They are filled full of false advertising and false statements regarding integrations. They claim to integrate with quickbooks and they DO NOT. This software accomplished nothing but making our day to day lives more difficult and wasted months of our time attempting to build out.
      Read full review

      Cosential, Inc.

      Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
      Read full review

      Support Rating

      Bitrix24

      It comes with a lot of features for managing customers relation for making a dynamic marketing strategy. Sharing and attaching any type of file makes our work much easier for our portfolio. I personally don’t like its customer service that needs to be vigilant and should know the way they should treat their clients
      Read full review

      Cosential, Inc.

      My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
      Read full review

      Alternatives Considered

      Bitrix24

      We went with Bitrix because it avoided the per seat cost of large sales teams. We discovered you get what you pay for. We wasted $800 given their no refund policy, but more importantly lost 3 months of quality sales management
      Read full review

      Cosential, Inc.

      Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
      Read full review

      Return on Investment

      Bitrix24

      • It definitely has a positive impact as it helps with collaboration and improves data health.
      • Overall it reduces time and speeds up the processes and helps achieve more in the less time.
      • It has helped target the right customers and the success ration or the success rate has gone up when we have sent out marketing campaigns.
      Read full review

      Cosential, Inc.

      • Allowed for common tracking by business developers in different regions.
      • Helped us quantify effort.
      • Provides great reports for management.
      Read full review

      Screenshots

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