92 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Feature Set Ratings

  • Bitrix24 ranks higher in 3 feature sets: Project Management, Communication, File Sharing & Management

Project Management

7.9

Bitrix24

79%
7.1

HyperOffice Enterprise Collaboration Suite

71%
Bitrix24 ranks higher in 5/7 features

Task Management

8.1
81%
19 Ratings
7.0
70%
1 Rating

Gantt Charts

7.6
76%
15 Ratings
7.0
70%
1 Rating

Scheduling

7.9
79%
16 Ratings
8.0
80%
1 Rating

Workflow Automation

8.2
82%
16 Ratings
6.0
60%
1 Rating

Mobile Access

7.6
76%
19 Ratings
7.0
70%
1 Rating

Search

7.3
73%
17 Ratings
8.0
80%
1 Rating

Visual planning tools

8.3
83%
17 Ratings
7.0
70%
1 Rating

Communication

7.9

Bitrix24

79%
7.0

HyperOffice Enterprise Collaboration Suite

70%
Bitrix24 ranks higher in 7/8 features

Chat

8.3
83%
19 Ratings
7.0
70%
1 Rating

Notifications

7.8
78%
19 Ratings
7.0
70%
1 Rating

Discussions

8.2
82%
18 Ratings
6.0
60%
1 Rating

Surveys

8.7
87%
13 Ratings
8.0
80%
1 Rating

Internal knowledgebase

7.6
76%
16 Ratings
8.0
80%
1 Rating

Integrates with GoToMeeting

7.6
76%
8 Ratings
6.0
60%
1 Rating

Integrates with Gmail and Google Hangouts

7.4
74%
11 Ratings
7.0
70%
1 Rating

Integrates with Outlook

7.9
79%
10 Ratings
7.0
70%
1 Rating

File Sharing & Management

7.8

Bitrix24

78%
7.5

HyperOffice Enterprise Collaboration Suite

75%
Bitrix24 ranks higher in 6/8 features

Versioning

7.6
76%
16 Ratings
7.0
70%
1 Rating

Video files

7.7
77%
14 Ratings
6.0
60%
1 Rating

Audio files

7.3
73%
13 Ratings
6.0
60%
1 Rating

Document collaboration

8.3
83%
20 Ratings
8.0
80%
1 Rating

Access control

7.6
76%
18 Ratings
8.0
80%
1 Rating

Advanced security features

7.4
74%
16 Ratings
9.0
90%
1 Rating

Integrates with Google Drive

8.3
83%
15 Ratings
8.0
80%
1 Rating

Device sync

8.3
83%
16 Ratings
8.0
80%
1 Rating

Attribute Ratings

  • Bitrix24 is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

7.9

Bitrix24

79%
20 Ratings
7.0

HyperOffice Enterprise Collaboration Suite

70%
1 Rating

Usability

7.9

Bitrix24

79%
7 Ratings

HyperOffice Enterprise Collaboration Suite

N/A
0 Ratings

Support Rating

8.0

Bitrix24

80%
7 Ratings
7.0

HyperOffice Enterprise Collaboration Suite

70%
1 Rating

Likelihood to Recommend

Bitrix24

One application unifies the entire sales cycle from leads to collaborating with internal team members. Why use 3, 4, or 5 programs, just use one. Yes, it might not always be the fastest, but when you don't need to switch from one application to the next, in the end, you are saving some time. If you also use Google Drive, you can share files with this program too. If you also need to track time for projects or with clients, this has a time tracking feature too. The visuals in Bitrix24 are awesome, if you like to see projects, plans, team's tasks visually, this is for you!
Read full review

HyperOffice

It is well suited for the medium to large companies, where you are managing a large amount of data and files. Least suited for the small companies or startups.
Read full review

Pros

Bitrix24

  • Huge opportunities for customization, integration with other services. Easy search for solutions to setup questions.
  • The ability to write letters directly from the system with the help of a binding for working mail.
  • The presence of an application for Android. This helps to get access anywhere.
Read full review

HyperOffice

  • Simple interface which makes it easy to operate.
  • Great Features to facilitate the needs.
Read full review

Cons

Bitrix24

  • It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
  • Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
  • It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.
Read full review

HyperOffice

  • Takes time to learn the functionalities.
  • A bit pricey for small companies.
  • Extra help required to learn.
Read full review

Pricing Details

Bitrix24

Starting Price

$49 per month 5 Users

Editions & Modules

Bitrix24 editions and modules pricing
EditionModules
BASIC$49.001
STANDARD$99.002
PROFESSIONAL$199.003
Enterprise$399.004
Enterprise 250$399.005
Enterprise 500$639.006
Enterprise 1000$799.007

Footnotes

  1. per month 5 Users
  2. per month 50 Users
  3. per month 100 Users
  4. per month 250 Users
  5. per month 250 Users
  6. per month 500 Users
  7. per month 1000 Users

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Price per month when paying for 1 year.

HyperOffice Enterprise Collaboration Suite

Starting Price

$0

Editions & Modules

HyperOffice Enterprise Collaboration Suite editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Usability

    Bitrix24

    This application is a complete scam and way over priced for what you are getting. They are filled full of false advertising and false statements regarding integrations. They claim to integrate with quickbooks and they DO NOT. This software accomplished nothing but making our day to day lives more difficult and wasted months of our time attempting to build out.
    Read full review

    HyperOffice

    No answers on this topic

    Support Rating

    Bitrix24

    It comes with a lot of features for managing customers relation for making a dynamic marketing strategy. Sharing and attaching any type of file makes our work much easier for our portfolio. I personally don’t like its customer service that needs to be vigilant and should know the way they should treat their clients
    Read full review

    HyperOffice

    I've heard good things about the customer support team of HyperOffice but never had any experience myself.
    Read full review

    Alternatives Considered

    Bitrix24

    We went with Bitrix because it avoided the per seat cost of large sales teams. We discovered you get what you pay for. We wasted $800 given their no refund policy, but more importantly lost 3 months of quality sales management
    Read full review

    HyperOffice

    The platform is easy-to-use and helpful in managing projects. Additionally, email-based communication and updates are great.
    Read full review

    Return on Investment

    Bitrix24

    • It definitely has a positive impact as it helps with collaboration and improves data health.
    • Overall it reduces time and speeds up the processes and helps achieve more in the less time.
    • It has helped target the right customers and the success ration or the success rate has gone up when we have sent out marketing campaigns.
    Read full review

    HyperOffice

    • Definitely. Got more features than expected for the price plan. Props to the team for that.
    Read full review

    Screenshots

    Add comparison