What users are saying about
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60 Ratings
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Top Rated
1537 Ratings

Bitrix24

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60 Ratings
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Score 7.9 out of 100

Microsoft Teams

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Top Rated
1537 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Bitrix24

One application unifies the entire sales cycle from leads to collaborating with internal team members. Why use 3, 4, or 5 programs, just use one. Yes, it might not always be the fastest, but when you don't need to switch from one application to the next, in the end, you are saving some time.If you also use Google Drive, you can share files with this program too. If you also need to track time for projects or with clients, this has a time tracking feature too. The visuals in Bitrix24 are awesome, if you like to see projects, plans, team's tasks visually, this is for you!
Sanjit Mandal | TrustRadius Reviewer

Microsoft Teams

Microsoft Teams is overall a good chat program. It's well suited to small meetings and chats, especially within your organization. I really like the scheduling functions and how easy it is to invite someone.However, we used it for classes and it could be kind of a pain in the neck. Like other chat programs, it doesn't do interactivity well. It's tough to get people involved in a chat. I also wish I could do more with my presentations. As this is a Microsoft program, you'd think it would integrate with PowerPoint better, but it doesn't. I also can't understand why I can't play the sound on a video I'm sharing with my Mac.
Hans Meyer | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Bitrix24
7.5
Microsoft Teams
7.8
Task Management
Bitrix24
7.9
Microsoft Teams
7.9
Gantt Charts
Bitrix24
7.5
Microsoft Teams
7.2
Scheduling
Bitrix24
7.3
Microsoft Teams
8.2
Workflow Automation
Bitrix24
7.7
Microsoft Teams
7.6
Mobile Access
Bitrix24
6.9
Microsoft Teams
8.7
Search
Bitrix24
7.3
Microsoft Teams
7.9
Visual planning tools
Bitrix24
7.7
Microsoft Teams
7.3

Communication

Bitrix24
7.6
Microsoft Teams
8.2
Chat
Bitrix24
7.6
Microsoft Teams
8.7
Notifications
Bitrix24
7.5
Microsoft Teams
8.3
Discussions
Bitrix24
7.9
Microsoft Teams
8.7
Surveys
Bitrix24
8.3
Microsoft Teams
7.6
Internal knowledgebase
Bitrix24
7.5
Microsoft Teams
7.5
Integrates with GoToMeeting
Bitrix24
7.0
Microsoft Teams
7.9
Integrates with Gmail and Google Hangouts
Bitrix24
7.1
Microsoft Teams
7.6
Integrates with Outlook
Bitrix24
7.4
Microsoft Teams
9.3

File Sharing & Management

Bitrix24
7.6
Microsoft Teams
8.4
Versioning
Bitrix24
7.5
Microsoft Teams
8.4
Video files
Bitrix24
7.1
Microsoft Teams
8.5
Audio files
Bitrix24
7.5
Microsoft Teams
8.5
Document collaboration
Bitrix24
7.9
Microsoft Teams
8.5
Access control
Bitrix24
7.6
Microsoft Teams
8.5
Advanced security features
Bitrix24
7.3
Microsoft Teams
8.6
Integrates with Google Drive
Bitrix24
7.9
Microsoft Teams
7.6
Device sync
Bitrix24
8.0
Microsoft Teams
8.6

Pros

Bitrix24

  • The internal HR manager in Bitrix24 does not allow us to create sufficiently structured graphical lists of all absences that each employee has taken during his career within the company, and of all accessibility requests by employees to access some limited functionalities within the service.
  • When it comes to group management work, it has been good to be able to identify elements within the service that remain oriented to business processes, such as the specialized area of web sales. Based on that, Bitrix24 is a good service to be able to manage business directly and to bring in leads on an ongoing basis, while still having positive results.
  • It is well known that despite being a sales and CRM service, Bitrix24 has enough features to be able to plan projects of different scopes. Each of the project setup operations that can be executed within the Bitrix24 platform are accurate, or at least seem better and more streamlined than with any other service we've had the opportunity to test.
  • Bitrix24 automates the execution of administrative dynamics to optimize the overall sales force level, thus leading to better level transactions within the sales modalities, and by integrating Bitrix24 with other sales services, it is possible to mobilize the documents of operations performed from one service to another.
  • It can also be used to increase the quality level of the technical support operations that our support staff manages, as it allows for reviews of each support session, in order to evaluate the technician in question who is talking to customers while he is working in real time.
  • In the case of managing crossover operations, we believe that Bitrix24 offers a good level of analysis for such crossovers, even when you need to work surprisingly with charts of various shapes that require a large number of crossovers. This information on graphs and reports coming from Bitrix24 is very easy to configure to match the technical formats or general aspects of any other CRM, without losing the quality of the work.
Susan Everett | TrustRadius Reviewer

Microsoft Teams

  • Microsoft Teams is a global way to communicate, and we reach to people easily using the tool.
  • Microsoft Teams creates a direct chance of file sharing, with no emails or other physical means required.
  • We use Microsoft Teams for holding different sessions, which are also recorded.
Jessica Bwire | TrustRadius Reviewer

Cons

Bitrix24

  • It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
  • Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
  • It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.
Anonymous | TrustRadius Reviewer

Microsoft Teams

  • The app does not work well with apple products at all.
  • The desktop application does not compete with other remote working platforms.
  • The screen-share is the most inconvenient. While presenting you cannot share a single tab/window, you are forced to share your entire screen. There is a privacy concern.
  • While presenting on behalf of a colleague, you will have to stop the presentation, mute/unmute then return to the presentation which is disruptive and unprofessional especially when recording.
  • The members of the organisation assume guests have the capabilities they have, which guests do not. Microsoft Teams does not work as a social media platform and the guest feature should be abandoned entirely because it is most frustrating for guests.
  • Guests invited to Microsoft Teams meetings cannot view multiple video cams while using a browser with a VPN service.
  • The activity/meeting feedback window in the app itself is chaotic and can be better organised. I recommend data logs that can be pulled when needed.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Bitrix24

No score
No answers yet
No answers on this topic

Microsoft Teams

Microsoft Teams 10.0
Based on 2 answers
Microsoft Teams has really shown how it can assist in this current environment but even without so, it is valuable as a tool to connect with individuals and collaborate on conference schedules.
Anonymous | TrustRadius Reviewer

Usability

Bitrix24

Bitrix24 7.7
Based on 10 answers
This application is a complete scam and way over priced for what you are getting. They are filled full of false advertising and false statements regarding integrations. They claim to integrate with quickbooks and they DO NOT. This software accomplished nothing but making our day to day lives more difficult and wasted months of our time attempting to build out.
Lee holter | TrustRadius Reviewer

Microsoft Teams

Microsoft Teams 7.2
Based on 29 answers
There is way too much clicking in circles and multi-step processes for tasks that should be simple, like moving documents from one place to another or navigating the document set. Things that should be drag and drop take 3 or more clicks to achieve, and you have to wait a significant amount of time for the page to load after each click. The software seems bloated and slow
Anonymous | TrustRadius Reviewer

Support Rating

Bitrix24

Bitrix24 7.7
Based on 10 answers
The support offered by Bitrix24 is quite good; they also have a help center on their website that explains in detail each section of the tool and in many cases they include videos that provide a lot of valuable information. Perhaps if they could improve their service time for tickets, development would be great.
Anonymous | TrustRadius Reviewer

Microsoft Teams

Microsoft Teams 7.6
Based on 129 answers
Microsoft Teams has a good support and an easy system to find answers. There are also tutorials available for learning the basics of the program which is very helpful. Being able to use the program on computers, tablets and mobile devices is very helpful. The whole Outlook 360 package has a good support network which makes integrating new programs into the office easier
Karen Zelzer | TrustRadius Reviewer

Alternatives Considered

Bitrix24

The choice of the B24 was prompted by the fact that in 2012 the company had a box version, but without the CMR. The license was expired, the version was no longer supported by B24. In the stages, the company's directorate drove the employees into tasks for B24, but with different success. However, most of the B24 was still familiar.
Oleg Galimov | TrustRadius Reviewer

Microsoft Teams

Microsoft team is most powerful software that helps organization to improve the working process throw maintaining the better communication between them and most reliable to communication between each of us. you can chat with any person who is on Microsoft team and you can do video call to them, you can share your machine screen with them and help them to understand more quickly.
Anonymous | TrustRadius Reviewer

Return on Investment

Bitrix24

  • It definitely has a positive impact as it helps with collaboration and improves data health.
  • Overall it reduces time and speeds up the processes and helps achieve more in the less time.
  • It has helped target the right customers and the success ration or the success rate has gone up when we have sent out marketing campaigns.
Anonymous | TrustRadius Reviewer

Microsoft Teams

  • A positive impact has been in having to save time for IT staff from not having to deploy other collaboration tools, since Teams is an all-in-one collaboration tool.
  • Another positive impact has been in the ability to set permissions for different user groups. This helps to keep things more secure overall.
  • One negative impact has been in the extra time it has taken to try and get users up to speed with using the platform. More formal training is required.
Anonymous | TrustRadius Reviewer

Pricing Details

Bitrix24

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Bitrix24 Editions & Modules

On-premise Edition
Bitrix24.CRM$1,341
BusinessStarting at $2,691
    SaaS Edition
    FreeFree
    Start+14.402
    CRM+41.402
    Project+41.402
    Standard59.402
    Professional119.402
    1. per month
    Additional Pricing Details

    Microsoft Teams

    General

    Free Trial
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Microsoft Teams Editions & Modules

    Edition
    Free$0.001
    Microsoft 365 Business Basic$5.001
    Microsoft 365 Business Standard$12.501
    Office 365 E3$20.001
    1. per user/per month
    Additional Pricing Details
    Discounts are available for non profit organizations.

    Rating Summary

    Likelihood to Recommend

    Bitrix24
    7.6
    Microsoft Teams
    8.1

    Likelihood to Renew

    Bitrix24
    Microsoft Teams
    10.0

    Usability

    Bitrix24
    7.7
    Microsoft Teams
    7.2

    Support Rating

    Bitrix24
    7.7
    Microsoft Teams
    7.6

    Add comparison