What users are saying about
92 Ratings
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Top Rated
4255 Ratings
92 Ratings
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Score 8.3 out of 100

Microsoft Teams

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Top Rated
4255 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Feature Set Ratings

  • Microsoft Teams ranks higher in 3 feature sets: Project Management, Communication, File Sharing & Management

Project Management

7.9

Bitrix24

79%
8.0

Microsoft Teams

80%
Bitrix24 ranks higher in 4/7 features

Task Management

8.1
81%
19 Ratings
8.1
81%
116 Ratings

Gantt Charts

7.6
76%
15 Ratings
7.1
71%
60 Ratings

Scheduling

7.9
79%
16 Ratings
8.8
88%
128 Ratings

Workflow Automation

8.2
82%
16 Ratings
7.6
76%
79 Ratings

Mobile Access

7.6
76%
19 Ratings
8.9
89%
148 Ratings

Search

7.3
73%
17 Ratings
7.8
78%
135 Ratings

Visual planning tools

8.3
83%
17 Ratings
7.4
74%
95 Ratings

Communication

7.9

Bitrix24

79%
8.3

Microsoft Teams

83%
Microsoft Teams ranks higher in 6/8 features

Chat

8.3
83%
19 Ratings
9.3
93%
163 Ratings

Notifications

7.8
78%
19 Ratings
8.7
87%
161 Ratings

Discussions

8.2
82%
18 Ratings
9.0
90%
152 Ratings

Surveys

8.7
87%
13 Ratings
7.5
75%
84 Ratings

Internal knowledgebase

7.6
76%
16 Ratings
7.7
77%
97 Ratings

Integrates with GoToMeeting

7.6
76%
8 Ratings
8.1
81%
46 Ratings

Integrates with Gmail and Google Hangouts

7.4
74%
11 Ratings
7.3
73%
42 Ratings

Integrates with Outlook

7.9
79%
10 Ratings
9.1
91%
143 Ratings

File Sharing & Management

7.8

Bitrix24

78%
8.2

Microsoft Teams

82%
Microsoft Teams ranks higher in 7/8 features

Versioning

7.6
76%
16 Ratings
8.1
81%
103 Ratings

Video files

7.7
77%
14 Ratings
8.2
82%
130 Ratings

Audio files

7.3
73%
13 Ratings
8.2
82%
132 Ratings

Document collaboration

8.3
83%
20 Ratings
8.6
86%
139 Ratings

Access control

7.6
76%
18 Ratings
8.3
83%
124 Ratings

Advanced security features

7.4
74%
16 Ratings
8.1
81%
96 Ratings

Integrates with Google Drive

8.3
83%
15 Ratings
7.8
78%
49 Ratings

Device sync

8.3
83%
16 Ratings
8.4
84%
103 Ratings

Attribute Ratings

  • Microsoft Teams is rated higher in 2 areas: Likelihood to Recommend, Usability
  • Bitrix24 and Microsoft Teams are tied in 1 area: Support Rating

Likelihood to Recommend

7.9

Bitrix24

79%
20 Ratings
8.6

Microsoft Teams

86%
243 Ratings

Likelihood to Renew

Bitrix24

N/A
0 Ratings
9.7

Microsoft Teams

97%
8 Ratings

Usability

7.9

Bitrix24

79%
7 Ratings
8.2

Microsoft Teams

82%
53 Ratings

Support Rating

8.0

Bitrix24

80%
7 Ratings
8.0

Microsoft Teams

80%
195 Ratings

Implementation Rating

Bitrix24

N/A
0 Ratings
10.0

Microsoft Teams

100%
1 Rating

Contract Terms and Pricing Model

Bitrix24

N/A
0 Ratings
5.7

Microsoft Teams

57%
7 Ratings

Professional Services

Bitrix24

N/A
0 Ratings
6.4

Microsoft Teams

64%
7 Ratings

Likelihood to Recommend

Bitrix24

One application unifies the entire sales cycle from leads to collaborating with internal team members. Why use 3, 4, or 5 programs, just use one. Yes, it might not always be the fastest, but when you don't need to switch from one application to the next, in the end, you are saving some time. If you also use Google Drive, you can share files with this program too. If you also need to track time for projects or with clients, this has a time tracking feature too. The visuals in Bitrix24 are awesome, if you like to see projects, plans, team's tasks visually, this is for you!
Read full review

Microsoft

Our entire company has been able to communicate via Microsoft Teams for large company meetings and use video to connect with each other. We've held large team meetings as well where everyone joins in with video to be able to see each others' faces from time to time since we're all now 100% remote. Microsoft Teams is an excellent communication tool between myself and my employees. The one thing I'd say that is a drawback is that my team member and I had a personal conversation and an IT person was able to view and even share our conversation with other bosses. I thought this was inappropriate and I wish there would be a way to be "alerted" when someone is spying in on your conversations!
Read full review

Pros

Bitrix24

  • Huge opportunities for customization, integration with other services. Easy search for solutions to setup questions.
  • The ability to write letters directly from the system with the help of a binding for working mail.
  • The presence of an application for Android. This helps to get access anywhere.
Read full review

Microsoft

  • Video calls are great with Microsoft Teams. They've made big improvements over the last year and I rarely have issue with getting on. It's nice when things just work.
  • The most used functionality is, of course, the chat feature. It does what it's supposed to do and you can create chat groups from whoever you'd like. We use it a lot when there is a special project and a team from various groups get together for a short period of time to get things done.
  • An overlooked function is the ability to search anything within Microsoft Teams. Any photo, document, or chat can be searched and found pretty easily. I can't tell you how many times this has saved me from having to rewrite something or start over.
Read full review

Cons

Bitrix24

  • It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
  • Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
  • It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.
Read full review

Microsoft

  • Found a bug where Microsoft Teams suddenly drops during an ongoing call even if there is no network issue from either end
  • Screen sharing is also buggy. When we share our desktop screen on MS Teams the taskbar disappears and it's difficult to navigate through apps.
  • There is a limit to PIN 15 chats a favourites. This count should be increased.
Read full review

Pricing Details

Bitrix24

Starting Price

$49 per month 5 Users

Editions & Modules

Bitrix24 editions and modules pricing
EditionModules
BASIC$49.001
STANDARD$99.002
PROFESSIONAL$199.003
Enterprise$399.004
Enterprise 250$399.005
Enterprise 500$639.006
Enterprise 1000$799.007

Footnotes

  1. per month 5 Users
  2. per month 50 Users
  3. per month 100 Users
  4. per month 250 Users
  5. per month 250 Users
  6. per month 500 Users
  7. per month 1000 Users

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Price per month when paying for 1 year.

Microsoft Teams

Starting Price

$5 per month

Editions & Modules

Microsoft Teams editions and modules pricing
EditionModules
Free$0.001
Microsoft 365 Business Basic$5.002
Microsoft 365 Business Standard$12.503
Office 365 E3$20.004

Footnotes

  1. per user/per month
  2. per user/per month
  3. per user/per month
  4. per user/per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Discounts are available for non profit organizations.

Likelihood to Renew

Bitrix24

No answers on this topic

Microsoft

Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
Read full review

Usability

Bitrix24

This application is a complete scam and way over priced for what you are getting. They are filled full of false advertising and false statements regarding integrations. They claim to integrate with quickbooks and they DO NOT. This software accomplished nothing but making our day to day lives more difficult and wasted months of our time attempting to build out.
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Microsoft

The overall functionality of the product is incredible in that it provides a one-stop solution for organization and communication. The product is also very well integrated into Microsoft Outlook and other Office apps. Visually pleasing and very easy to use interface. New features are constantly being added to enhance the user experience.
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Support Rating

Bitrix24

It comes with a lot of features for managing customers relation for making a dynamic marketing strategy. Sharing and attaching any type of file makes our work much easier for our portfolio. I personally don’t like its customer service that needs to be vigilant and should know the way they should treat their clients
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Microsoft

I think Microsoft Team is overall good application for communication, track Project work inter the teams and also intra teams. I have 7 out of 10 because it needs improvements in certain features like video sharing call, call drop, audio quality and connecting problems even after having good internet connection.
Read full review

Implementation Rating

Bitrix24

No answers on this topic

Microsoft

I find everything I need for my day-to-day work.
Read full review

Alternatives Considered

Bitrix24

We went with Bitrix because it avoided the per seat cost of large sales teams. We discovered you get what you pay for. We wasted $800 given their no refund policy, but more importantly lost 3 months of quality sales management
Read full review

Microsoft

I enjoy Teams better than Lync/Skype for Business, but I enjoy Slack the most for inter-company communication and UI/UX convenience. The learning curve for Slack is very small and it has a casual atmosphere that would engage the employees in a more fun and welcoming manner than a stark and professional background of Teams.
Read full review

Contract Terms and Pricing Model

Bitrix24

No answers on this topic

Microsoft

Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
Read full review

Professional Services

Bitrix24

No answers on this topic

Microsoft

I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
Read full review

Return on Investment

Bitrix24

  • It definitely has a positive impact as it helps with collaboration and improves data health.
  • Overall it reduces time and speeds up the processes and helps achieve more in the less time.
  • It has helped target the right customers and the success ration or the success rate has gone up when we have sent out marketing campaigns.
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Microsoft

  • I think it has allowed us to leverage our Office365 more effectivly since all of the apps are synced together.
  • It has really allowed us transition away from more formal webex meetings and have a more free flow conversation.
  • It also gives us a more direct line to our manager if we need there input they can easily join our team chat.
Read full review

Screenshots

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