Bitrix24 vs. Microsoft Teams

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bitrix24
Score 8.1 out of 10
N/A
Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.
$49
per month 5 Users
Microsoft Teams
Score 8.0 out of 10
N/A
Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.
$5
per month
Pricing
Bitrix24Microsoft Teams
Editions & Modules
BASIC
$49.00
per month 5 Users
STANDARD
$99.00
per month 50 Users
PROFESSIONAL
$199.00
per month 100 Users
Enterprise
$399.00
per month 250 Users
Enterprise 250
$399.00
per month 250 Users
Enterprise 500
$639.00
per month 500 Users
Enterprise 1000
$799.00
per month 1000 Users
Free
$0.00
per user/per month
Microsoft 365 Business Basic
$5.00
per user/per month
Microsoft 365 Business Standard
$12.50
per user/per month
Office 365 E3
$20.00
per user/per month
Offerings
Pricing Offerings
Bitrix24Microsoft Teams
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPrice per month when paying for 1 year.Discounts are available for non profit organizations.
More Pricing Information
Features
Bitrix24Microsoft Teams
Project Management
Comparison of Project Management features of Product A and Product B
Bitrix24
7.4
21 Ratings
6% below category average
Microsoft Teams
7.2
182 Ratings
9% below category average
Task Management7.021 Ratings7.5137 Ratings
Gantt Charts8.017 Ratings6.270 Ratings
Scheduling8.618 Ratings7.9153 Ratings
Workflow Automation7.018 Ratings6.695 Ratings
Mobile Access5.120 Ratings7.9174 Ratings
Search8.019 Ratings7.3160 Ratings
Visual planning tools8.519 Ratings6.6111 Ratings
Communication
Comparison of Communication features of Product A and Product B
Bitrix24
8.4
21 Ratings
5% above category average
Microsoft Teams
7.7
191 Ratings
4% below category average
Chat9.020 Ratings8.8190 Ratings
Notifications7.521 Ratings8.0189 Ratings
Discussions8.520 Ratings8.5177 Ratings
Surveys8.515 Ratings7.2104 Ratings
Internal knowledgebase8.518 Ratings7.0117 Ratings
Integrates with GoToMeeting8.38 Ratings7.047 Ratings
Integrates with Gmail and Google Hangouts9.012 Ratings6.243 Ratings
Integrates with Outlook8.011 Ratings8.8156 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Bitrix24
7.4
22 Ratings
9% below category average
Microsoft Teams
7.4
177 Ratings
9% below category average
Versioning7.518 Ratings7.1122 Ratings
Video files7.516 Ratings7.4150 Ratings
Audio files7.915 Ratings7.6152 Ratings
Document collaboration7.022 Ratings8.1164 Ratings
Access control8.520 Ratings7.5148 Ratings
Advanced security features7.518 Ratings7.0110 Ratings
Integrates with Google Drive7.016 Ratings6.353 Ratings
Device sync6.518 Ratings8.0124 Ratings
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Bitrix24Microsoft Teams
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User Ratings
Bitrix24Microsoft Teams
Likelihood to Recommend
8.1
(22 ratings)
8.0
(269 ratings)
Likelihood to Renew
-
(0 ratings)
5.8
(9 ratings)
Usability
8.5
(9 ratings)
7.1
(52 ratings)
Availability
-
(0 ratings)
9.0
(1 ratings)
Performance
-
(0 ratings)
8.0
(1 ratings)
Support Rating
9.0
(9 ratings)
8.3
(113 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
6.2
(7 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
6.9
(7 ratings)
User Testimonials
Bitrix24Microsoft Teams
Likelihood to Recommend
Bitrix24
Bitrix24 is highly beneficial for teams that are geographically dispersed or working remotely. Its real-time communication tools, including instant messaging and video conferencing, enable seamless collaboration regardless of physical location. The centralized document management feature ensures that team members can easily access and collaborate on shared documents from anywhere, facilitating efficient teamwork in a remote or distributed environment.
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Microsoft
Positive: The virtual workspace created for a work team within the same company, for the resemblance of information and communications in one place.Negative: The access for members of a non-profit organization who have external emails from the host but need the same access as an internal person since their volunteer work is part of the very core of the federation.
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Pros
Bitrix24
  • Huge opportunities for customization, integration with other services. Easy search for solutions to setup questions.
  • The ability to write letters directly from the system with the help of a binding for working mail.
  • The presence of an application for Android. This helps to get access anywhere.
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Microsoft
  • Virtual meetings - ease of set up and execution
  • File sharing! We build channels for projects, and being able to invite only project members is huge!
  • Peer-to-peer communications - being able to "ping" one of my colleagues, either text, video or call-only, on-demand, is what runs our business.
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Cons
Bitrix24
  • It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
  • Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
  • It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.
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Microsoft
  • The feature of notifications in the mobile application could be improved. Sometimes notifications of different teams are not visible and are only visible when the application is opened.
  • It uses lots of computational resources while running and thus, slows down the system sometimes.
  • It allows a few channels per team. The number of channels could be increased for better productivity.
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Likelihood to Renew
Bitrix24
No answers on this topic
Microsoft
Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
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Usability
Bitrix24
It is a time-saving CRM that will help save time by using one application for all your business needs. Our brain sees colors, images, drawings, it is very visual, and so is Bitrix24. You can plan visually and easily see how everything is progressing. It has tasks, projects management, chat and video, CRM (as you know), visual staff structure, calendar, shared drive, mobile app. You can't ask for anything better out on the market for what you get with their free version and also their step-up plan is $20/month, all the way up to $200, they have a plan for your business. Get your free account and try it out for a few weeks.
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Microsoft
User experience has been much better than the previous Skype for Business app. It has an easy-to-use interface with persistent chats. The search feature is very fast and useful. MS Teams has mostly focused on Collaboration and team building features which are very useful for organizational communications. Since Teams is accessible from multiple platforms like Laptop, Desktop, Mobile phones, etc it has been very convenient from a Mobility perspective.
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Reliability and Availability
Bitrix24
No answers on this topic
Microsoft
Rare, but outages do happen
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Performance
Bitrix24
No answers on this topic
Microsoft
Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
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Support Rating
Bitrix24
The absolute worst! Your only contact method is via the paid version and via a chat window. They will take days to answer and when they finally do answer, they will provide nothing but a half baked canned help file.
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Microsoft
Using Microsoft Teams has resulted in much faster business communications with both co-workers and consultants. There has been little need for support with this software as the interface is very intuitive and the product is overall very well designed. We did encounter an issue with the built-in phone service, however, this was quickly resolved by the support team.
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Implementation Rating
Bitrix24
No answers on this topic
Microsoft
I find everything I need for my day-to-day work.
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Alternatives Considered
Bitrix24
In fact, I use both, but in different ways, monday to control the internal agenda, Bitrix for all other parts within the company, such as task control, chat with employees and with calendar also for control in two systems. Bitrix is ​​more complete and has many more features, but its purpose is also different from monday.
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Microsoft
Our company and IT department previously used Skype for our communication needs. Skype was not dependable in my opinion, because it seems each time I used it during a call and/or a meeting, I and several other team members would get disconnected more than once. This caused a great interruption of our meeting, caused team members to have to ask others to repeat themselves and caused a general lack of interest in employee attendance during meetings.
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Contract Terms and Pricing Model
Bitrix24
No answers on this topic
Microsoft
Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
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Scalability
Bitrix24
No answers on this topic
Microsoft
It does not appear to have a limit to how many teams and employees we can have using it
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Professional Services
Bitrix24
No answers on this topic
Microsoft
I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
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Return on Investment
Bitrix24
  • It definitely has a positive impact as it helps with collaboration and improves data health.
  • Overall it reduces time and speeds up the processes and helps achieve more in the less time.
  • It has helped target the right customers and the success ration or the success rate has gone up when we have sent out marketing campaigns.
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Microsoft
  • I'm not sure I can point to a specific ROI, but it has improved our ability to communicate and work more effectively together.
  • It's also nice to have records of every interaction, photo, and document that has been shared. Less chance of something completely disappearing.
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ScreenShots

Bitrix24 Screenshots

Screenshot of Bitrix24 Video Call.Screenshot of Bitrix24 Unlimited CRM.Screenshot of Bitrix24 Tasks.Screenshot of