What users are saying about
95 Ratings
95 Ratings
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Score 8.2 out of 100
14 Ratings
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Score 8.6 out of 100

Feature Set Ratings

  • Bitrix24 ranks higher in 1 feature set: Communication
  • OpenText Hightail ranks higher in 1 feature set: File Sharing & Management
  • Bitrix24 and OpenText Hightail are tied in 1 feature set: Project Management

Project Management

8.2

Bitrix24

82%
8.2

OpenText Hightail

82%
Bitrix24 ranks higher in 4/7 features

Task Management

8.4
84%
19 Ratings
9.0
90%
4 Ratings

Gantt Charts

7.9
79%
15 Ratings
N/A
0 Ratings

Scheduling

8.2
82%
16 Ratings
8.0
80%
3 Ratings

Workflow Automation

8.5
85%
16 Ratings
8.0
80%
2 Ratings

Mobile Access

7.9
79%
19 Ratings
8.0
80%
5 Ratings

Search

7.6
76%
17 Ratings
7.0
70%
3 Ratings

Visual planning tools

8.6
86%
17 Ratings
9.0
90%
3 Ratings

Communication

8.2

Bitrix24

82%
8.0

OpenText Hightail

80%
Bitrix24 ranks higher in 7/8 features

Chat

8.6
86%
19 Ratings
N/A
0 Ratings

Notifications

8.1
81%
19 Ratings
9.0
90%
7 Ratings

Discussions

8.5
85%
18 Ratings
8.0
80%
3 Ratings

Surveys

8.9
89%
13 Ratings
N/A
0 Ratings

Internal knowledgebase

7.9
79%
16 Ratings
N/A
0 Ratings

Integrates with GoToMeeting

7.9
79%
8 Ratings
N/A
0 Ratings

Integrates with Gmail and Google Hangouts

7.7
77%
11 Ratings
7.0
70%
1 Rating

Integrates with Outlook

8.2
82%
10 Ratings
8.0
80%
2 Ratings

File Sharing & Management

8.2

Bitrix24

82%
8.9

OpenText Hightail

89%
OpenText Hightail ranks higher in 6/8 features

Versioning

8.0
80%
16 Ratings
9.0
90%
3 Ratings

Video files

8.1
81%
14 Ratings
9.0
90%
8 Ratings

Audio files

7.7
77%
13 Ratings
9.0
90%
8 Ratings

Document collaboration

8.6
86%
20 Ratings
10.0
100%
5 Ratings

Access control

8.0
80%
18 Ratings
10.0
100%
6 Ratings

Advanced security features

7.7
77%
16 Ratings
8.0
80%
7 Ratings

Integrates with Google Drive

8.6
86%
15 Ratings
8.0
80%
2 Ratings

Device sync

8.6
86%
16 Ratings
8.0
80%
4 Ratings

Attribute Ratings

  • OpenText Hightail is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.2

Bitrix24

82%
20 Ratings
9.0

OpenText Hightail

90%
8 Ratings

Usability

8.2

Bitrix24

82%
7 Ratings

OpenText Hightail

N/A
0 Ratings

Support Rating

8.3

Bitrix24

83%
7 Ratings

OpenText Hightail

N/A
0 Ratings

Likelihood to Recommend

Bitrix24

One application unifies the entire sales cycle from leads to collaborating with internal team members. Why use 3, 4, or 5 programs, just use one. Yes, it might not always be the fastest, but when you don't need to switch from one application to the next, in the end, you are saving some time. If you also use Google Drive, you can share files with this program too. If you also need to track time for projects or with clients, this has a time tracking feature too. The visuals in Bitrix24 are awesome, if you like to see projects, plans, team's tasks visually, this is for you!
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OpenText

Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.
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Pros

Bitrix24

  • Huge opportunities for customization, integration with other services. Easy search for solutions to setup questions.
  • The ability to write letters directly from the system with the help of a binding for working mail.
  • The presence of an application for Android. This helps to get access anywhere.
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OpenText

  • Management of content, communication, spaces, and projects in general.
  • Control of processes, tasks and activities between the different members of teams.
  • Collaborative work through different media and channels.
Read full review

Cons

Bitrix24

  • It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
  • Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
  • It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.
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OpenText

  • Some of our recipients are not very tech-savvy and can get confused with how to download a file. There is some room for improvement by making it clearer where the user should click to download the file.
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Pricing Details

Bitrix24

Starting Price

$49 per month 5 Users

Editions & Modules

Bitrix24 editions and modules pricing
EditionModules
BASIC$49.001
STANDARD$99.002
PROFESSIONAL$199.003
Enterprise$399.004
Enterprise 250$399.005
Enterprise 500$639.006
Enterprise 1000$799.007

Footnotes

  1. per month 5 Users
  2. per month 50 Users
  3. per month 100 Users
  4. per month 250 Users
  5. per month 250 Users
  6. per month 500 Users
  7. per month 1000 Users

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Price per month when paying for 1 year.

OpenText Hightail

Starting Price

$0 100MB per file upload

Editions & Modules

OpenText Hightail editions and modules pricing
EditionModules
Lite01
Pro152
BusinessCustom3
Teams304

Footnotes

  1. 100MB per file upload
  2. per user, per month
  3. per user, per month
  4. per user/per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Lite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-30 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.

Usability

Bitrix24

This application is a complete scam and way over priced for what you are getting. They are filled full of false advertising and false statements regarding integrations. They claim to integrate with quickbooks and they DO NOT. This software accomplished nothing but making our day to day lives more difficult and wasted months of our time attempting to build out.
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OpenText

No answers on this topic

Support Rating

Bitrix24

It comes with a lot of features for managing customers relation for making a dynamic marketing strategy. Sharing and attaching any type of file makes our work much easier for our portfolio. I personally don’t like its customer service that needs to be vigilant and should know the way they should treat their clients
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OpenText

No answers on this topic

Alternatives Considered

Bitrix24

We went with Bitrix because it avoided the per seat cost of large sales teams. We discovered you get what you pay for. We wasted $800 given their no refund policy, but more importantly lost 3 months of quality sales management
Read full review

OpenText

Honestly, once we started using Google Drive more efficiently and saw what improvements OpenText Hightail had made, it was hard to choose. But now that we more consistently use Google Drive, I use it probably 75% more than I use OpenText Hightail for the same tasks. I'm not sure how much longer I'll be a customer at OpenText but it's great to have both options.
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Return on Investment

Bitrix24

  • It definitely has a positive impact as it helps with collaboration and improves data health.
  • Overall it reduces time and speeds up the processes and helps achieve more in the less time.
  • It has helped target the right customers and the success ration or the success rate has gone up when we have sent out marketing campaigns.
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OpenText

  • Hightail simply saves time. We no longer struggle with trying to meet the requirements of OutLook. When we have a file that is too large to send via OutLook we just "hightail it".
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Screenshots

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