What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
61 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
87 Ratings

Bitrix24

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
61 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Rippling

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
87 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

Bitrix24

One application unifies the entire sales cycle from leads to collaborating with internal team members. Why use 3, 4, or 5 programs, just use one. Yes, it might not always be the fastest, but when you don't need to switch from one application to the next, in the end, you are saving some time.If you also use Google Drive, you can share files with this program too. If you also need to track time for projects or with clients, this has a time tracking feature too. The visuals in Bitrix24 are awesome, if you like to see projects, plans, team's tasks visually, this is for you!
Sanjit Mandal | TrustRadius Reviewer

Rippling

Rippling is perfect for companies looking to streamline HR processes and maintain an employee's lifecycle. I highly recommend Rippling for companies that need customizable reports that they can build to suit their needs. Until Rippling adjusts their pricing structure for apps, Rippling may not be the best option financially for consulting companies. The Employee Home is also a great feature that keeps everyone on the updated on birthday, anniversaries, quick links, etc.
Shane Martin | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Bitrix24
7.5
Rippling
Task Management
Bitrix24
7.9
Rippling
Gantt Charts
Bitrix24
7.5
Rippling
Scheduling
Bitrix24
7.3
Rippling
Workflow Automation
Bitrix24
7.7
Rippling
Mobile Access
Bitrix24
6.9
Rippling
Search
Bitrix24
7.3
Rippling
Visual planning tools
Bitrix24
7.7
Rippling

Communication

Bitrix24
7.6
Rippling
Chat
Bitrix24
7.6
Rippling
Notifications
Bitrix24
7.6
Rippling
Discussions
Bitrix24
7.9
Rippling
Surveys
Bitrix24
8.3
Rippling
Internal knowledgebase
Bitrix24
7.5
Rippling
Integrates with GoToMeeting
Bitrix24
7.1
Rippling
Integrates with Gmail and Google Hangouts
Bitrix24
7.1
Rippling
Integrates with Outlook
Bitrix24
7.4
Rippling

File Sharing & Management

Bitrix24
7.6
Rippling
Versioning
Bitrix24
7.5
Rippling
Video files
Bitrix24
7.1
Rippling
Audio files
Bitrix24
7.5
Rippling
Document collaboration
Bitrix24
7.9
Rippling
Access control
Bitrix24
7.6
Rippling
Advanced security features
Bitrix24
7.3
Rippling
Integrates with Google Drive
Bitrix24
7.9
Rippling
Device sync
Bitrix24
8.0
Rippling

Human Resource Management

Bitrix24
Rippling
8.5
Employee demographic data
Bitrix24
Rippling
8.6
Employment history
Bitrix24
Rippling
8.3
Job profiles and administration
Bitrix24
Rippling
8.5
Workflow for transfers, promotions, pay raises, etc.
Bitrix24
Rippling
8.5
Organizational charting
Bitrix24
Rippling
8.7
Organization and location management
Bitrix24
Rippling
8.8
Compliance data (COBRA, OSHA, etc.)
Bitrix24
Rippling
8.5

Payroll Management

Bitrix24
Rippling
8.9
Pay calculation
Bitrix24
Rippling
8.3
Off-cycle/On-Demand payment
Bitrix24
Rippling
8.4
Benefit plan administration
Bitrix24
Rippling
9.4
Direct deposit files
Bitrix24
Rippling
9.4
Salary revision and increment management
Bitrix24
Rippling
9.2
Reimbursement management
Bitrix24
Rippling
8.8

Leave and Attendance Management

Bitrix24
Rippling
9.0
Approval workflow
Bitrix24
Rippling
9.2
Balance details
Bitrix24
Rippling
8.8
Annual carry-forward and encashment
Bitrix24
Rippling
9.0

Employee Self Service

Bitrix24
Rippling
8.9
View and generate pay and benefit information
Bitrix24
Rippling
9.0
Update personal information
Bitrix24
Rippling
9.5
View company policy documentation
Bitrix24
Rippling
8.6
Employee recognition
Bitrix24
Rippling
8.2
View job history
Bitrix24
Rippling
9.0

Asset Management

Bitrix24
Rippling
8.4
Tracking of all physical assets
Bitrix24
Rippling
8.4

HR Reporting

Bitrix24
Rippling
8.1
Report builder
Bitrix24
Rippling
8.0
Pre-built reports
Bitrix24
Rippling
8.1
Ability to combine HR data with external data
Bitrix24
Rippling
8.0

Onboarding

Bitrix24
Rippling
8.7
New hire portal
Bitrix24
Rippling
9.0
Manager tracking tools
Bitrix24
Rippling
8.3

Performance and Goals

Bitrix24
Rippling
8.4
Corporate goal setting
Bitrix24
Rippling
8.3
Individual goal setting
Bitrix24
Rippling
8.4
Line-of sight-visibility
Bitrix24
Rippling
8.6
Performance tracking
Bitrix24
Rippling
8.5

Performance Management

Bitrix24
Rippling
8.5
Performance plans
Bitrix24
Rippling
8.6
Performance improvement plans
Bitrix24
Rippling
8.5
Review status tracking
Bitrix24
Rippling
8.5
Review reminders
Bitrix24
Rippling
8.5
Multiple review frequency
Bitrix24
Rippling
8.6

Succession Planning

Bitrix24
Rippling
8.4
Create succession plans/pools
Bitrix24
Rippling
8.6
Candidate ranking
Bitrix24
Rippling
8.3
Candidate search
Bitrix24
Rippling
8.3
Candidate development
Bitrix24
Rippling
8.3

Recruiting / ATS

Bitrix24
Rippling
8.0
Job Requisition Management
Bitrix24
Rippling
8.1
Company Website Posting
Bitrix24
Rippling
8.0
Publish to Social Media
Bitrix24
Rippling
7.9
Job Search Site Posting
Bitrix24
Rippling
8.0
Duplicate Candidate Prevention
Bitrix24
Rippling
8.0
Applicant Tracking
Bitrix24
Rippling
7.9
Notifications and Alerts
Bitrix24
Rippling
7.9

Pros

Bitrix24

  • The internal HR manager in Bitrix24 does not allow us to create sufficiently structured graphical lists of all absences that each employee has taken during his career within the company, and of all accessibility requests by employees to access some limited functionalities within the service.
  • When it comes to group management work, it has been good to be able to identify elements within the service that remain oriented to business processes, such as the specialized area of web sales. Based on that, Bitrix24 is a good service to be able to manage business directly and to bring in leads on an ongoing basis, while still having positive results.
  • It is well known that despite being a sales and CRM service, Bitrix24 has enough features to be able to plan projects of different scopes. Each of the project setup operations that can be executed within the Bitrix24 platform are accurate, or at least seem better and more streamlined than with any other service we've had the opportunity to test.
  • Bitrix24 automates the execution of administrative dynamics to optimize the overall sales force level, thus leading to better level transactions within the sales modalities, and by integrating Bitrix24 with other sales services, it is possible to mobilize the documents of operations performed from one service to another.
  • It can also be used to increase the quality level of the technical support operations that our support staff manages, as it allows for reviews of each support session, in order to evaluate the technician in question who is talking to customers while he is working in real time.
  • In the case of managing crossover operations, we believe that Bitrix24 offers a good level of analysis for such crossovers, even when you need to work surprisingly with charts of various shapes that require a large number of crossovers. This information on graphs and reports coming from Bitrix24 is very easy to configure to match the technical formats or general aspects of any other CRM, without losing the quality of the work.
Susan Everett | TrustRadius Reviewer

Rippling

  • Time off is easy to request. As a manager, I get an email when a direct report requests it.
  • Consolidating different benefit plans into 1 place is amazing. I'm so glad I don't have to log into an insurer's website, find a group ID, etc., to enroll in a plan.
  • I can quickly get pay stubs.
Anonymous | TrustRadius Reviewer

Cons

Bitrix24

  • It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
  • Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
  • It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.
Anonymous | TrustRadius Reviewer

Rippling

  • The HSA section of Rippling has been needing a revamp for about a month. When I click it, it's just a blank white screen.
  • The buttons on Rippling should lead to an area where you could chat online with someone in CS at rippling. It would be faster and more user friendly. Right now, the button takes me to the CEO, who won't be able to solve my problem quickly.
Elise Gray | TrustRadius Reviewer

Usability

Bitrix24

Bitrix24 7.7
Based on 10 answers
This application is a complete scam and way over priced for what you are getting. They are filled full of false advertising and false statements regarding integrations. They claim to integrate with quickbooks and they DO NOT. This software accomplished nothing but making our day to day lives more difficult and wasted months of our time attempting to build out.
Lee holter | TrustRadius Reviewer

Rippling

Rippling 8.9
Based on 29 answers
Very intuitive process, features, and layout. Signing up and signing on for the first time is not daunting, unlike some other websites. Learning the layout of the website and its features is quick, easy, and actually fun using the platform they have created. I have had no problems accessing the information I needed using their software.
Dylan W. Barnes - Business and Entertainment Professional | TrustRadius Reviewer

Support Rating

Bitrix24

Bitrix24 7.7
Based on 10 answers
The support offered by Bitrix24 is quite good; they also have a help center on their website that explains in detail each section of the tool and in many cases they include videos that provide a lot of valuable information. Perhaps if they could improve their service time for tickets, development would be great.
Anonymous | TrustRadius Reviewer

Rippling

Rippling 8.1
Based on 23 answers
Initial payroll support was ok, but the system seems to be designed for on your own support. If you need an answer, you have to spend time researching in their knowledge base. Email support seems slow sometimes. Phone support is nonexistent. There may be options to pay, but I like systems designed with strong customer support in mind where you can pick up the phone and talk to a human immediately.
Javier Teruel | TrustRadius Reviewer

Alternatives Considered

Bitrix24

The choice of the B24 was prompted by the fact that in 2012 the company had a box version, but without the CMR. The license was expired, the version was no longer supported by B24. In the stages, the company's directorate drove the employees into tasks for B24, but with different success. However, most of the B24 was still familiar.
Oleg Galimov | TrustRadius Reviewer

Rippling

I think Rippling has been used differently, but overall the user experience is where Rippling wins out. I was not part of the selection process so I can't say why it was chosen over the other tools, but I imagine this ease of use played a part in it. Also pricing is my other guess.
Anonymous | TrustRadius Reviewer

Return on Investment

Bitrix24

  • It definitely has a positive impact as it helps with collaboration and improves data health.
  • Overall it reduces time and speeds up the processes and helps achieve more in the less time.
  • It has helped target the right customers and the success ration or the success rate has gone up when we have sent out marketing campaigns.
Anonymous | TrustRadius Reviewer

Rippling

  • Unsure of how much we paid to use Rippling, but I do know we are paying far less for health insurance with better policies
  • Being able to have each employee in the same place for mandatory trainings is easier to keep track of.
  • Always super simple to find my 401k contribution and change when needed
Sarah Goins | TrustRadius Reviewer

Screenshots

Pricing Details

Bitrix24

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Bitrix24 Editions & Modules

On-premise Edition
Bitrix24.CRM$1,341
BusinessStarting at $2,691
    SaaS Edition
    FreeFree
    Start+14.402
    CRM+41.402
    Project+41.402
    Standard59.402
    Professional119.402
    1. per month
    Additional Pricing Details

    Rippling

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Rippling Editions & Modules

    Edition
    Recommended$8.001
    1. starting price per user, per month
    Additional Pricing Details
    For additional pricing details visit: https://www.rippling.com/pricing.

    Rating Summary

    Likelihood to Recommend

    Bitrix24
    7.6
    Rippling
    8.7

    Usability

    Bitrix24
    7.7
    Rippling
    8.9

    Support Rating

    Bitrix24
    7.7
    Rippling
    8.1

    Add comparison