Bitrix24 vs. SalesOutlook CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bitrix24
Score 8.1 out of 10
N/A
Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.
$49
per month 5 Users
SalesOutlook
Score 7.6 out of 10
N/A
N/AN/A
Pricing
Bitrix24SalesOutlook CRM
Editions & Modules
BASIC
$49.00
per month 5 Users
STANDARD
$99.00
per month 50 Users
PROFESSIONAL
$199.00
per month 100 Users
Enterprise
$399.00
per month 250 Users
Enterprise 250
$399.00
per month 250 Users
Enterprise 500
$639.00
per month 500 Users
Enterprise 1000
$799.00
per month 1000 Users
No answers on this topic
Offerings
Pricing Offerings
Bitrix24SalesOutlook
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPrice per month when paying for 1 year.
More Pricing Information
Features
Bitrix24SalesOutlook CRM
Project Management
Comparison of Project Management features of Product A and Product B
Bitrix24
7.4
21 Ratings
6% below category average
SalesOutlook CRM
-
Ratings
Task Management7.021 Ratings00 Ratings
Gantt Charts8.017 Ratings00 Ratings
Scheduling8.518 Ratings00 Ratings
Workflow Automation7.018 Ratings00 Ratings
Mobile Access5.120 Ratings00 Ratings
Search8.019 Ratings00 Ratings
Visual planning tools8.519 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Bitrix24
8.4
21 Ratings
5% above category average
SalesOutlook CRM
-
Ratings
Chat9.020 Ratings00 Ratings
Notifications7.521 Ratings00 Ratings
Discussions8.520 Ratings00 Ratings
Surveys8.515 Ratings00 Ratings
Internal knowledgebase8.518 Ratings00 Ratings
Integrates with GoToMeeting8.38 Ratings00 Ratings
Integrates with Gmail and Google Hangouts9.012 Ratings00 Ratings
Integrates with Outlook8.011 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Bitrix24
7.4
22 Ratings
9% below category average
SalesOutlook CRM
-
Ratings
Versioning7.518 Ratings00 Ratings
Video files7.516 Ratings00 Ratings
Audio files7.915 Ratings00 Ratings
Document collaboration7.022 Ratings00 Ratings
Access control8.520 Ratings00 Ratings
Advanced security features7.518 Ratings00 Ratings
Integrates with Google Drive7.116 Ratings00 Ratings
Device sync6.518 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Bitrix24
-
Ratings
SalesOutlook CRM
8.6
3 Ratings
11% above category average
Customer data management / contact management00 Ratings10.03 Ratings
Workflow management00 Ratings9.02 Ratings
Territory management00 Ratings8.83 Ratings
Opportunity management00 Ratings9.02 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings9.23 Ratings
Contract management00 Ratings7.63 Ratings
Quote & order management00 Ratings7.63 Ratings
Interaction tracking00 Ratings7.43 Ratings
Channel / partner relationship management00 Ratings9.03 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Bitrix24
-
Ratings
SalesOutlook CRM
7.0
2 Ratings
7% below category average
Case management00 Ratings7.02 Ratings
Call center management00 Ratings7.01 Ratings
Help desk management00 Ratings7.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Bitrix24
-
Ratings
SalesOutlook CRM
7.0
2 Ratings
7% below category average
Lead management00 Ratings7.02 Ratings
Email marketing00 Ratings7.02 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Bitrix24
-
Ratings
SalesOutlook CRM
7.3
3 Ratings
4% below category average
Task management00 Ratings7.63 Ratings
Billing and invoicing management00 Ratings7.42 Ratings
Reporting00 Ratings7.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Bitrix24
-
Ratings
SalesOutlook CRM
7.3
2 Ratings
4% below category average
Forecasting00 Ratings7.22 Ratings
Pipeline visualization00 Ratings7.01 Ratings
Customizable reports00 Ratings7.62 Ratings
Customization
Comparison of Customization features of Product A and Product B
Bitrix24
-
Ratings
SalesOutlook CRM
7.0
1 Ratings
8% below category average
Custom fields00 Ratings7.01 Ratings
Custom objects00 Ratings7.01 Ratings
Scripting environment00 Ratings7.01 Ratings
API for custom integration00 Ratings7.01 Ratings
Security
Comparison of Security features of Product A and Product B
Bitrix24
-
Ratings
SalesOutlook CRM
9.0
1 Ratings
8% above category average
Single sign-on capability00 Ratings10.01 Ratings
Role-based user permissions00 Ratings8.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Bitrix24
-
Ratings
SalesOutlook CRM
7.3
2 Ratings
1% above category average
Social data00 Ratings7.22 Ratings
Social engagement00 Ratings7.42 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Bitrix24
-
Ratings
SalesOutlook CRM
7.5
2 Ratings
5% above category average
Marketing automation00 Ratings8.02 Ratings
Compensation management00 Ratings7.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
Bitrix24
-
Ratings
SalesOutlook CRM
8.0
1 Ratings
7% above category average
Mobile access00 Ratings8.01 Ratings
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Bitrix24SalesOutlook CRM
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Creatio
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Score 8.7 out of 10
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Score 9.1 out of 10
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User Ratings
Bitrix24SalesOutlook CRM
Likelihood to Recommend
8.1
(22 ratings)
9.0
(3 ratings)
Usability
8.5
(9 ratings)
9.0
(2 ratings)
Support Rating
9.0
(9 ratings)
9.2
(2 ratings)
User Testimonials
Bitrix24SalesOutlook CRM
Likelihood to Recommend
Bitrix24
Bitrix24 is highly beneficial for teams that are geographically dispersed or working remotely. Its real-time communication tools, including instant messaging and video conferencing, enable seamless collaboration regardless of physical location. The centralized document management feature ensures that team members can easily access and collaborate on shared documents from anywhere, facilitating efficient teamwork in a remote or distributed environment.
Read full review
SalesOutlook
We were using [SalesOutlook CRM] for a seamless experience when it comes to managing clients and their databases in a uniform way. I personally think this tool is a bit hard to learn & is most recommended to someone with prior experience with using Microsoft products.
Read full review
Pros
Bitrix24
  • Huge opportunities for customization, integration with other services. Easy search for solutions to setup questions.
  • The ability to write letters directly from the system with the help of a binding for working mail.
  • The presence of an application for Android. This helps to get access anywhere.
Read full review
SalesOutlook
  • It makes it easy to transfer information
  • It is easy to view in conjunction with Outlook
  • Keeps people accountable for details in the file
Read full review
Cons
Bitrix24
  • It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
  • Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
  • It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.
Read full review
SalesOutlook
  • Does not sync all contact info
  • Does not sync all SFDC info regarding account
Read full review
Usability
Bitrix24
It is a time-saving CRM that will help save time by using one application for all your business needs. Our brain sees colors, images, drawings, it is very visual, and so is Bitrix24. You can plan visually and easily see how everything is progressing. It has tasks, projects management, chat and video, CRM (as you know), visual staff structure, calendar, shared drive, mobile app. You can't ask for anything better out on the market for what you get with their free version and also their step-up plan is $20/month, all the way up to $200, they have a plan for your business. Get your free account and try it out for a few weeks.
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SalesOutlook
The tool lives up to its expectation and completely ticks all the required boxes. Starting from its intuitive features to the post-sales support everything is on point and this makes the end-user experience more hassle free.
Read full review
Support Rating
Bitrix24
The absolute worst! Your only contact method is via the paid version and via a chat window. They will take days to answer and when they finally do answer, they will provide nothing but a half baked canned help file.
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SalesOutlook
Easy to implement and utilize. Provides the ultimate in efficiency in my workload
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Alternatives Considered
Bitrix24
In fact, I use both, but in different ways, monday to control the internal agenda, Bitrix for all other parts within the company, such as task control, chat with employees and with calendar also for control in two systems. Bitrix is ​​more complete and has many more features, but its purpose is also different from monday.
Read full review
SalesOutlook
I have never used a similar product to this. So far my experience with this product is pretty good. I would recommend it to colleagues and other businesses
Read full review
Return on Investment
Bitrix24
  • It definitely has a positive impact as it helps with collaboration and improves data health.
  • Overall it reduces time and speeds up the processes and helps achieve more in the less time.
  • It has helped target the right customers and the success ration or the success rate has gone up when we have sent out marketing campaigns.
Read full review
SalesOutlook
  • Saves time.
  • Lets us focus on more important task.
  • Helps in managing client communication more effectively.
Read full review
ScreenShots

Bitrix24 Screenshots

Screenshot of Bitrix24 Video Call.Screenshot of Bitrix24 Unlimited CRM.Screenshot of Bitrix24 Tasks.Screenshot of