Bitrix24 vs. SAP Business ByDesign

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bitrix24
Score 7.6 out of 10
N/A
Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.
$49
per month 5 Users
SAP Business ByDesign
Score 8.5 out of 10
Mid-Size Companies (51-1,000 employees)
SAP Business ByDesign is SAP's cloud ERP suite offering, launched in 2007, designed for the SMB market. The product includes a broad range of capabilities including financials, human resources, sales, procurement, customer service, and supply chain. Business ByDesign is a new platform, delivered entirely through a SaaS model, with functionality that overlaps somewhat with BusinessOne, which is also an SMB product, although not a true SaaS product.N/A
Pricing
Bitrix24SAP Business ByDesign
Editions & Modules
BASIC
$49.00
per month 5 Users
STANDARD
$99.00
per month 50 Users
PROFESSIONAL
$199.00
per month 100 Users
Enterprise
$399.00
per month 250 Users
Enterprise 250
$399.00
per month 250 Users
Enterprise 500
$639.00
per month 500 Users
Enterprise 1000
$799.00
per month 1000 Users
No answers on this topic
Offerings
Pricing Offerings
Bitrix24SAP Business ByDesign
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsPrice per month when paying for 1 year.SAP Business ByDesign is available for a monthly software-as-a-service (SaaS) subscription, based on a base package, user types, and number of users.
More Pricing Information
Features
Bitrix24SAP Business ByDesign
Project Management
Comparison of Project Management features of Product A and Product B
Bitrix24
8.2
22 Ratings
5% above category average
SAP Business ByDesign
-
Ratings
Task Management7.522 Ratings00 Ratings
Gantt Charts8.017 Ratings00 Ratings
Scheduling9.519 Ratings00 Ratings
Workflow Automation7.619 Ratings00 Ratings
Mobile Access8.021 Ratings00 Ratings
Search8.019 Ratings00 Ratings
Visual planning tools8.720 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Bitrix24
8.5
22 Ratings
7% above category average
SAP Business ByDesign
-
Ratings
Chat9.021 Ratings00 Ratings
Notifications8.922 Ratings00 Ratings
Discussions8.221 Ratings00 Ratings
Surveys8.715 Ratings00 Ratings
Internal knowledgebase8.319 Ratings00 Ratings
Integrates with GoToMeeting8.38 Ratings00 Ratings
Integrates with Gmail and Google Hangouts9.012 Ratings00 Ratings
Integrates with Outlook8.011 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Bitrix24
7.7
23 Ratings
3% below category average
SAP Business ByDesign
-
Ratings
Versioning7.719 Ratings00 Ratings
Video files6.916 Ratings00 Ratings
Audio files7.215 Ratings00 Ratings
Document collaboration7.323 Ratings00 Ratings
Access control9.221 Ratings00 Ratings
Advanced security features8.319 Ratings00 Ratings
Integrates with Google Drive7.016 Ratings00 Ratings
Device sync8.019 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Bitrix24
-
Ratings
SAP Business ByDesign
8.4
2 Ratings
16% above category average
Benefit plan administration00 Ratings4.51 Ratings
Direct deposit files00 Ratings9.11 Ratings
Customization
Comparison of Customization features of Product A and Product B
Bitrix24
-
Ratings
SAP Business ByDesign
9.2
5 Ratings
20% above category average
API for custom integration00 Ratings9.24 Ratings
Plug-ins00 Ratings9.25 Ratings
Security
Comparison of Security features of Product A and Product B
Bitrix24
-
Ratings
SAP Business ByDesign
9.3
5 Ratings
13% above category average
Single sign-on capability00 Ratings9.04 Ratings
Role-based user permissions00 Ratings9.65 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Bitrix24
-
Ratings
SAP Business ByDesign
9.2
5 Ratings
24% above category average
Dashboards00 Ratings8.85 Ratings
Standard reports00 Ratings9.25 Ratings
Custom reports00 Ratings9.65 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Bitrix24
-
Ratings
SAP Business ByDesign
8.7
5 Ratings
12% above category average
Accounts payable00 Ratings9.24 Ratings
Accounts receivable00 Ratings9.24 Ratings
Global Financial Support00 Ratings9.22 Ratings
Primary and Secondary Ledgers00 Ratings9.22 Ratings
Journals and Reconciliations00 Ratings8.82 Ratings
Configurable Accounting00 Ratings9.22 Ratings
Standardized Processes00 Ratings8.01 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Bitrix24
-
Ratings
SAP Business ByDesign
9.1
4 Ratings
14% above category average
Inventory tracking00 Ratings9.24 Ratings
Automatic reordering00 Ratings10.03 Ratings
Location management00 Ratings8.03 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Bitrix24
-
Ratings
SAP Business ByDesign
8.5
4 Ratings
8% above category average
Pricing00 Ratings9.24 Ratings
Order entry00 Ratings9.24 Ratings
Credit card processing00 Ratings4.51 Ratings
Cost of goods sold00 Ratings9.24 Ratings
Order Orchestration00 Ratings9.22 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Bitrix24
-
Ratings
SAP Business ByDesign
9.2
3 Ratings
21% above category average
Billing Management00 Ratings8.83 Ratings
Cash and Asset Management00 Ratings9.22 Ratings
Travel & Expense Management00 Ratings10.02 Ratings
Budgetary Control & Encumbrance Accounting00 Ratings10.01 Ratings
Period Close00 Ratings9.22 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Bitrix24
-
Ratings
SAP Business ByDesign
9.2
2 Ratings
19% above category average
Budgeting and Forecasting00 Ratings10.01 Ratings
Project Costing00 Ratings9.22 Ratings
Cost Capture00 Ratings9.22 Ratings
Capital Project Management00 Ratings9.22 Ratings
Customer Contract Compliance00 Ratings8.01 Ratings
Project Revenue Recognition00 Ratings9.22 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Bitrix24
-
Ratings
SAP Business ByDesign
8.3
3 Ratings
19% above category average
Project Planning and Scheduling00 Ratings9.23 Ratings
Task Insight for Project Managers00 Ratings8.02 Ratings
Project Mobile Functionality00 Ratings8.02 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Bitrix24
-
Ratings
SAP Business ByDesign
10.0
1 Ratings
30% above category average
Award Lifecycle Management00 Ratings10.01 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Bitrix24
-
Ratings
SAP Business ByDesign
8.0
1 Ratings
14% above category average
Bids Analyzed and Compared00 Ratings8.01 Ratings
Requisitions-to-Purchase Orders Integrated00 Ratings8.01 Ratings
Supplier Management00 Ratings8.01 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Bitrix24
-
Ratings
SAP Business ByDesign
9.2
3 Ratings
32% above category average
Warehouse Workforce Management00 Ratings9.22 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Bitrix24
-
Ratings
SAP Business ByDesign
9.0
3 Ratings
19% above category average
Production Process Design00 Ratings9.23 Ratings
Production Management00 Ratings9.23 Ratings
Configuration Management00 Ratings8.02 Ratings
Work Execution00 Ratings8.02 Ratings
Manufacturing Costs00 Ratings9.23 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Bitrix24
-
Ratings
SAP Business ByDesign
8.6
3 Ratings
19% above category average
Forecasting00 Ratings9.23 Ratings
Inventory Planning00 Ratings9.23 Ratings
Performance Monitoring00 Ratings8.02 Ratings
Best Alternatives
Bitrix24SAP Business ByDesign
Small Businesses
Stackby
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Score 9.3 out of 10
Acumatica
Acumatica
Score 8.7 out of 10
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Troop Messenger
Troop Messenger
Score 9.8 out of 10
Infor VISUAL
Infor VISUAL
Score 7.4 out of 10
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HCL Connections
HCL Connections
Score 9.0 out of 10
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User Ratings
Bitrix24SAP Business ByDesign
Likelihood to Recommend
9.0
(23 ratings)
9.6
(7 ratings)
Likelihood to Renew
10.0
(1 ratings)
9.0
(3 ratings)
Usability
8.3
(10 ratings)
8.0
(1 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.4
(9 ratings)
9.0
(1 ratings)
Online Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
Product Scalability
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Bitrix24SAP Business ByDesign
Likelihood to Recommend
Bitrix24
Bitrix24 is highly beneficial for teams that are geographically dispersed or working remotely. Its real-time communication tools, including instant messaging and video conferencing, enable seamless collaboration regardless of physical location. The centralized document management feature ensures that team members can easily access and collaborate on shared documents from anywhere, facilitating efficient teamwork in a remote or distributed environment.
Read full review
SAP
Do you plan on going public at some point? If so, this may not be the best solution for you
Read full review
Pros
Bitrix24
  • Huge opportunities for customization, integration with other services. Easy search for solutions to setup questions.
  • The ability to write letters directly from the system with the help of a binding for working mail.
  • The presence of an application for Android. This helps to get access anywhere.
Read full review
SAP
  • I like the ease of use and the implementation methodology.
  • With SAP Business ByDesign you can integrate other systems with Web Services, and data technology to get information easy and fast.
  • SAP Business ByDesign includes an Analytics Module to create new reports in regards to your needs.
Read full review
Cons
Bitrix24
  • It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
  • Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
  • It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.
Read full review
SAP
  • Time off request could be better. Right now, there is no option for sick time
  • It crashes often
  • Customization could be better
Read full review
Likelihood to Renew
Bitrix24
It has become the central nervous system of the business and has constantly proven to be of value. We are not just renewing but might even upgrade to advanced Bitrix24 plans and will be adding more user licenses in the next 3 months. Bitrix24 has a sharper learning curve initially. However once it is surpassed, it opens doors to a range of creative deployment strategies
Read full review
SAP
SAP BYD work centers are consistent and easy to navigate once you understand one work center. The document flow tab that is in each window allows one to see all related transactions. Document flow is important because one is able to see the flow of transactions and can therefore reverse transactions by following the document flow in reverse. It is possible to group items in each overview screen to see what items are open. The system is working as hoped.
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Usability
Bitrix24
It is a time-saving CRM that will help save time by using one application for all your business needs. Our brain sees colors, images, drawings, it is very visual, and so is Bitrix24. You can plan visually and easily see how everything is progressing. It has tasks, projects management, chat and video, CRM (as you know), visual staff structure, calendar, shared drive, mobile app. You can't ask for anything better out on the market for what you get with their free version and also their step-up plan is $20/month, all the way up to $200, they have a plan for your business. Get your free account and try it out for a few weeks.
Read full review
SAP
Because SAP Business ByDesign allows us to improve our work, reduce the operational steps, implement audit controls, allows us found standard reports or it allows us to create new ones if you need more than the exists are enough for your work or your needs. Overall, SAP Business ByDesign allows us to standardize our operations, enhance our work, improve our skills, work over a web environment or mobile interface.
Read full review
Reliability and Availability
Bitrix24
I can't recall any instance of unplanned outages over the past 1 year of use. Likewise for application errors. However note that, advanced users will have a learning curve
Read full review
SAP
No answers on this topic
Performance
Bitrix24
Technical performance is 10/10 so far. Cannot comment about integrations since we currently haven't tested those
Read full review
SAP
No answers on this topic
Support Rating
Bitrix24
The absolute worst! Your only contact method is via the paid version and via a chat window. They will take days to answer and when they finally do answer, they will provide nothing but a half baked canned help file.
Read full review
SAP
The Business ByDesign support is stablished since you contract the service with SAP. SAP resolves according to the service level agreement. Currently, we continue with the service and we are using the support channels available. We are receiving the support. The SAP support gets an incident and after that, they contact us to resolve the incident, if necessary, they set the meeting to understand it or we explain the incident
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Online Training
Bitrix24
Overall the training was very comprehensive. The trainer did provider necessary additional reading materials as well. However the general approach at Bitrix24 is to divert users to self-help documentation and videos. It is recommended that atleast 1-2 personnel in the organization be "Bitrix24 experts" so that lower phases of training requirements are covered internally itself. Also the best part about Bitrix24 is that not all users need to go very deep while using it. We have multiple counsellors who started using it on day 2 without any major hiccups
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SAP
No answers on this topic
Implementation Rating
Bitrix24
No answers on this topic
SAP
I recommend implementing all workshops during the ERP selection that you need to know very well about the ERP software. It allows us to gather information to accurate the plan of the project implementation. Additionally, we must reach the high-level commitment to achieve the main goals, to define the RACI matrix and communicate to all project stakeholders.
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Alternatives Considered
Bitrix24
In fact, I use both, but in different ways, monday to control the internal agenda, Bitrix for all other parts within the company, such as task control, chat with employees and with calendar also for control in two systems. Bitrix is ​​more complete and has many more features, but its purpose is also different from monday.
Read full review
SAP
ByDesign stacks up well against the competition. Companies that do multiple things are usually the best fit (manufacturing, distribution, and service). The more 'modules' used, the fewer competitors will be able to meet the company's needs. It is not inexpensive, but if the needs of the company have the complexity from either a global perspective and need localizations and foreign currency, or a volume perspective and need resources greater than what can be easily housed on-premise, ByDesign should be a top consideration.
Read full review
Scalability
Bitrix24
The scalability and reliability is almost 9.5/10 to be honest. We istarted with Bitrix24 for just 2 functions and now have expanded its usage to 2 more. In terms of users, every full-time employee (FTE) now uses Bitrix24 without fail. We are also working on giving limited/partial access to external service providers
Read full review
SAP
No answers on this topic
Return on Investment
Bitrix24
  • It definitely has a positive impact as it helps with collaboration and improves data health.
  • Overall it reduces time and speeds up the processes and helps achieve more in the less time.
  • It has helped target the right customers and the success ration or the success rate has gone up when we have sent out marketing campaigns.
Read full review
SAP
  • Positive - Access to the real-time reporting allowing for faster decision making especially when fixed price projects are heading into an over budget position.
  • Positive - Complex KPI can now be tracked and as a consequence intensive plans can be made to capitalise on this level of reporting. Staff also have clear visibility over their own performance.
  • Negative - We are a bit on the small side at 30 employees for a ByD solution so it was relatively expensive for us. It would be a much better value preposition above 50 employees.
Read full review
ScreenShots

Bitrix24 Screenshots

Screenshot of Bitrix24 Video Call.Screenshot of Bitrix24 Unlimited CRM.Screenshot of Bitrix24 Tasks.Screenshot of

SAP Business ByDesign Screenshots

Screenshot of the embedded analytics of SAP Business ByDesign, which makes it possible for key users or end users to define dashboards that contain tailored reports and KPIs for their roleScreenshot of Screenshot of some of the reports available with SAP Business ByDesign, that enable customers to create additional reports or KPIsScreenshot of the document flow, present in each business document in ByDesign, which shows a graphic of the predecessor and successor business documents as well as any associated accounting documents.Screenshot of SAP Business ByDesign's included Project Management module that is integrated with CRM to sell and bill projects, with HR to staff projects, and with SCM and SRM for procurement.Screenshot of the Financial Closing business scenario, used to perform financial period-end closing activities to ensure correct financial statements, such as Balance Sheet, Income Statement, and Cash Flow Statement. The Closing Cockpit helps to minimize the risk of missing important steps or incorrect timing.