What users are saying about
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61 Ratings
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101 Ratings

Bitrix24

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61 Ratings
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Score 7.8 out of 100

Sendinblue

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101 Ratings
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Score 6.9 out of 100

Likelihood to Recommend

Bitrix24

One application unifies the entire sales cycle from leads to collaborating with internal team members. Why use 3, 4, or 5 programs, just use one. Yes, it might not always be the fastest, but when you don't need to switch from one application to the next, in the end, you are saving some time.If you also use Google Drive, you can share files with this program too. If you also need to track time for projects or with clients, this has a time tracking feature too. The visuals in Bitrix24 are awesome, if you like to see projects, plans, team's tasks visually, this is for you!
Sanjit Mandal | TrustRadius Reviewer

Sendinblue

Sendinblue works openly with transactional email for the case of sales operators, so it is quite good in the commercial area. Therefore we want to recommend it to be used by salespeople who need a fast service when sending and collecting information about sales transactions. Sendinblue could have a huge reach if you work not only from emails, but also from social networks, mostly because it adapts to different data collection formats, which ultimately serve to obtain more varied analytical reports regarding the type of audience you hope to reach, and the number of customers you want to establish as the main target of the campaign within these social networks. Since the platform shows a fairly high level of security, since from the beginning of its use there have not been any kind of mishaps with information leaks or losses based on accidents (which could lead to the termination of such meetings), it can also be said that it serves to keep the content of past campaigns protected without any intrusion as mentioned above.
Jay Delao | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Bitrix24
7.5
Sendinblue
Task Management
Bitrix24
7.9
Sendinblue
Gantt Charts
Bitrix24
7.5
Sendinblue
Scheduling
Bitrix24
7.3
Sendinblue
Workflow Automation
Bitrix24
7.7
Sendinblue
Mobile Access
Bitrix24
6.9
Sendinblue
Search
Bitrix24
7.3
Sendinblue
Visual planning tools
Bitrix24
7.7
Sendinblue

Communication

Bitrix24
7.6
Sendinblue
Chat
Bitrix24
7.6
Sendinblue
Notifications
Bitrix24
7.6
Sendinblue
Discussions
Bitrix24
7.9
Sendinblue
Surveys
Bitrix24
8.3
Sendinblue
Internal knowledgebase
Bitrix24
7.5
Sendinblue
Integrates with GoToMeeting
Bitrix24
7.1
Sendinblue
Integrates with Gmail and Google Hangouts
Bitrix24
7.1
Sendinblue
Integrates with Outlook
Bitrix24
7.4
Sendinblue

File Sharing & Management

Bitrix24
7.6
Sendinblue
Versioning
Bitrix24
7.5
Sendinblue
Video files
Bitrix24
7.1
Sendinblue
Audio files
Bitrix24
7.5
Sendinblue
Document collaboration
Bitrix24
7.9
Sendinblue
Access control
Bitrix24
7.6
Sendinblue
Advanced security features
Bitrix24
7.3
Sendinblue
Integrates with Google Drive
Bitrix24
7.9
Sendinblue
Device sync
Bitrix24
8.0
Sendinblue

Email & Online Marketing

Bitrix24
Sendinblue
6.9
WYSIWYG email editor
Bitrix24
Sendinblue
8.0
Dynamic content
Bitrix24
Sendinblue
6.7
Ability to test dynamic content
Bitrix24
Sendinblue
6.5
Landing pages
Bitrix24
Sendinblue
6.0
A/B testing
Bitrix24
Sendinblue
6.5
Mobile optimization
Bitrix24
Sendinblue
7.1
Email deliverability reporting
Bitrix24
Sendinblue
7.5
List management
Bitrix24
Sendinblue
6.6
Triggered drip sequences
Bitrix24
Sendinblue
6.7

Reporting & Analytics

Bitrix24
Sendinblue
7.1
Dashboards
Bitrix24
Sendinblue
8.0
Standard reports
Bitrix24
Sendinblue
6.5
Custom reports
Bitrix24
Sendinblue
6.8

Pre-Send Testing

Bitrix24
Sendinblue
7.3
Link Tracking
Bitrix24
Sendinblue
7.3

Pros

Bitrix24

  • The internal HR manager in Bitrix24 does not allow us to create sufficiently structured graphical lists of all absences that each employee has taken during his career within the company, and of all accessibility requests by employees to access some limited functionalities within the service.
  • When it comes to group management work, it has been good to be able to identify elements within the service that remain oriented to business processes, such as the specialized area of web sales. Based on that, Bitrix24 is a good service to be able to manage business directly and to bring in leads on an ongoing basis, while still having positive results.
  • It is well known that despite being a sales and CRM service, Bitrix24 has enough features to be able to plan projects of different scopes. Each of the project setup operations that can be executed within the Bitrix24 platform are accurate, or at least seem better and more streamlined than with any other service we've had the opportunity to test.
  • Bitrix24 automates the execution of administrative dynamics to optimize the overall sales force level, thus leading to better level transactions within the sales modalities, and by integrating Bitrix24 with other sales services, it is possible to mobilize the documents of operations performed from one service to another.
  • It can also be used to increase the quality level of the technical support operations that our support staff manages, as it allows for reviews of each support session, in order to evaluate the technician in question who is talking to customers while he is working in real time.
  • In the case of managing crossover operations, we believe that Bitrix24 offers a good level of analysis for such crossovers, even when you need to work surprisingly with charts of various shapes that require a large number of crossovers. This information on graphs and reports coming from Bitrix24 is very easy to configure to match the technical formats or general aspects of any other CRM, without losing the quality of the work.
Susan Everett | TrustRadius Reviewer

Sendinblue

  • Sendinblue's customer evaluation system is perhaps the most important point offered by the platform, since it serves to create delimitations regarding the type of customer that we plan to get for the company, and that can meet the payments corresponding to our work methodology. In other words, it can be moldable and adaptable to our sales style.
  • Sendinblue allows us to handle not only emails, but also several types of messages as an autoresponder once customers have contacted us, where we announce that the information has been properly received and that we will soon review the information and contact them directly, allowing them to become familiar with the company even during waiting times.
  • We have our own image library, where we can access different types of images depending on what we need for our specific campaign, or in any case, if we have already added an image to the Sendinblue platform that was not there by default, it is possible to access it again from the library.
  • The best thing about the support assistance offered by Sendinblue is that it is possible to receive answers from them at any time during the average working hours, in which we can receive Sendinblue usage data regarding doubts or conflicts we have at a technical level when developing some platform mechanics, and which have been easy to solve.
  • We are pleased with the fact that Sendinblue is such a good software for executing marketing plans. Sendinblue has managed to adapt to our needs as marketers by adapting to all the customer evaluation and follow-up operations we require in order to maintain an acceptable level of sales, and it's all thanks to the practicality of working within the platform.
Gregory Thomas | TrustRadius Reviewer

Cons

Bitrix24

  • It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
  • Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
  • It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.
Anonymous | TrustRadius Reviewer

Sendinblue

  • The customer support could use some improvement. When our company moved to SendinBlue, we already had a large email list to import. SendinBlue had to verify the list to ensure it was legitimate which is fine, but we received no email notification of needing verification and I didn't know until I tried sending an email. Everything up to that point indicated that the account was fine.
  • The email design feature could also use some work. It's fairly simple in it what it offers and I would have liked to see more content features. It would also be nice if they added a feature to preview the email on a mobile device.
Tim Sleeper | TrustRadius Reviewer

Likelihood to Renew

Bitrix24

No score
No answers yet
No answers on this topic

Sendinblue

Sendinblue 9.4
Based on 4 answers
SendinBlue is providing an excellent value to my business by simplifying and speeding up the way that we interact with our customers
Cameron Andrews | TrustRadius Reviewer

Usability

Bitrix24

Bitrix24 7.7
Based on 10 answers
This application is a complete scam and way over priced for what you are getting. They are filled full of false advertising and false statements regarding integrations. They claim to integrate with quickbooks and they DO NOT. This software accomplished nothing but making our day to day lives more difficult and wasted months of our time attempting to build out.
Lee holter | TrustRadius Reviewer

Sendinblue

Sendinblue 8.0
Based on 3 answers
I am a web designer and systems admin. I have not found anything with this system that was hard to use. Other systems make it hard to do simple tasks and is very limiting. SendinBlue doesn't limit you.
Kenny Williamson | TrustRadius Reviewer

Reliability and Availability

Bitrix24

No score
No answers yet
No answers on this topic

Sendinblue

Sendinblue 9.1
Based on 2 answers
I have never had any planned outages in the time I have been using the software and have had no issues with accessing it.
Nathaniel Bradley | TrustRadius Reviewer

Performance

Bitrix24

No score
No answers yet
No answers on this topic

Sendinblue

Sendinblue 9.1
Based on 2 answers
Everything loads very quickly, it saves as you go along so you're unlikely to loose work if your computer fails. Reports are there immediately too so you're able to act quickly on customer engagement.
Nathaniel Bradley | TrustRadius Reviewer

Support Rating

Bitrix24

Bitrix24 7.7
Based on 10 answers
The support offered by Bitrix24 is quite good; they also have a help center on their website that explains in detail each section of the tool and in many cases they include videos that provide a lot of valuable information. Perhaps if they could improve their service time for tickets, development would be great.
Anonymous | TrustRadius Reviewer

Sendinblue

Sendinblue 6.0
Based on 9 answers
These people helped me identify errors when setting up DKIM and were more than helpful in trying to diagnose low open rates with a few campaigns identifying where improvement can be made and how to more effectively manage contact lists. The support is excellent.
Justin Germino | TrustRadius Reviewer

Implementation Rating

Bitrix24

No score
No answers yet
No answers on this topic

Sendinblue

Sendinblue 10.0
Based on 2 answers
If you follow all the steps of the setup process they give you, any one can set this up in about 1 - 2 hours.
Kenny Williamson | TrustRadius Reviewer

Alternatives Considered

Bitrix24

The choice of the B24 was prompted by the fact that in 2012 the company had a box version, but without the CMR. The license was expired, the version was no longer supported by B24. In the stages, the company's directorate drove the employees into tasks for B24, but with different success. However, most of the B24 was still familiar.
Oleg Galimov | TrustRadius Reviewer

Sendinblue

Sendinblue has the most flexible pricing plans that I found suitable for any kind of business. It has the most effective communication system for teams which is important for coordination between teams when collaborating on projects. This platform is also most effective in customizing Facebook ads and monitoring the performance of these ads to effectively adjust accordingly.
Mahmoud Farag | TrustRadius Reviewer

Scalability

Bitrix24

No score
No answers yet
No answers on this topic

Sendinblue

Sendinblue 9.1
Based on 1 answer
They have multiple options for upgrading bigger senders or if you need more emails sent in a month.
Nathaniel Bradley | TrustRadius Reviewer

Return on Investment

Bitrix24

  • It definitely has a positive impact as it helps with collaboration and improves data health.
  • Overall it reduces time and speeds up the processes and helps achieve more in the less time.
  • It has helped target the right customers and the success ration or the success rate has gone up when we have sent out marketing campaigns.
Anonymous | TrustRadius Reviewer

Sendinblue

  • Our previous mail client didn't sent all the emails within a short time frame which caused issues for us in terms of our advertisers. Switching to SendinBlue was very helpful in this aspect, and the ease of creating and editing newsletters have made us much more timely with our newsletter blasts.
Michelle Young | TrustRadius Reviewer

Screenshots

Pricing Details

Bitrix24

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Bitrix24 Editions & Modules

On-premise Edition
Bitrix24.CRM$1,341
BusinessStarting at $2,691
    SaaS Edition
    FreeFree
    Start+14.402
    CRM+41.402
    Project+41.402
    Standard59.402
    Professional119.402
    1. per month
    Additional Pricing Details

    Sendinblue

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Sendinblue Editions & Modules

    Edition
    Free$01
    Lite$251
    Premium$651
    EnterpriseContact sales team
    1. per month
    Additional Pricing Details
    SendinBlue pricing is based on the number of email messages sent, rather than the number of contacts you keep in your account. Try SendinBlue with a free account and send up to 9,000 emails per month (300 emails per day). As your business grows, you can upgrade to a plan that meets your needs without breaking the bank! Send up to 40,000 emails per month for just $7.37 -- or send even more emails at great prices.

    Rating Summary

    Likelihood to Recommend

    Bitrix24
    7.6
    Sendinblue
    6.0

    Likelihood to Renew

    Bitrix24
    Sendinblue
    9.4

    Usability

    Bitrix24
    7.7
    Sendinblue
    8.0

    Reliability and Availability

    Bitrix24
    Sendinblue
    9.1

    Performance

    Bitrix24
    Sendinblue
    9.1

    Support Rating

    Bitrix24
    7.7
    Sendinblue
    6.0

    Implementation Rating

    Bitrix24
    Sendinblue
    10.0

    Scalability

    Bitrix24
    Sendinblue
    9.1

    Add comparison