What users are saying about
92 Ratings
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Top Rated
657 Ratings
92 Ratings
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Score 8.3 out of 100

SharpSpring from Constant Contact

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Top Rated
657 Ratings
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Score 7.8 out of 100

Feature Set Ratings

    Project Management

    7.9

    Bitrix24

    79%

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    Bitrix24 ranks higher in 7/7 features

    Task Management

    8.1
    81%
    19 Ratings
    N/A
    0 Ratings

    Gantt Charts

    7.6
    76%
    15 Ratings
    N/A
    0 Ratings

    Scheduling

    7.9
    79%
    16 Ratings
    N/A
    0 Ratings

    Workflow Automation

    8.2
    82%
    16 Ratings
    N/A
    0 Ratings

    Mobile Access

    7.6
    76%
    19 Ratings
    N/A
    0 Ratings

    Search

    7.3
    73%
    17 Ratings
    N/A
    0 Ratings

    Visual planning tools

    8.3
    83%
    17 Ratings
    N/A
    0 Ratings

    Communication

    7.9

    Bitrix24

    79%

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    Bitrix24 ranks higher in 8/8 features

    Chat

    8.3
    83%
    19 Ratings
    N/A
    0 Ratings

    Notifications

    7.8
    78%
    19 Ratings
    N/A
    0 Ratings

    Discussions

    8.2
    82%
    18 Ratings
    N/A
    0 Ratings

    Surveys

    8.7
    87%
    13 Ratings
    N/A
    0 Ratings

    Internal knowledgebase

    7.6
    76%
    16 Ratings
    N/A
    0 Ratings

    Integrates with GoToMeeting

    7.6
    76%
    8 Ratings
    N/A
    0 Ratings

    Integrates with Gmail and Google Hangouts

    7.4
    74%
    11 Ratings
    N/A
    0 Ratings

    Integrates with Outlook

    7.9
    79%
    10 Ratings
    N/A
    0 Ratings

    File Sharing & Management

    7.8

    Bitrix24

    78%

    SharpSpring from Constant Contact

    Feature Set Not Supported
    N/A
    Bitrix24 ranks higher in 8/8 features

    Versioning

    7.6
    76%
    16 Ratings
    N/A
    0 Ratings

    Video files

    7.7
    77%
    14 Ratings
    N/A
    0 Ratings

    Audio files

    7.3
    73%
    13 Ratings
    N/A
    0 Ratings

    Document collaboration

    8.3
    83%
    20 Ratings
    N/A
    0 Ratings

    Access control

    7.6
    76%
    18 Ratings
    N/A
    0 Ratings

    Advanced security features

    7.4
    74%
    16 Ratings
    N/A
    0 Ratings

    Integrates with Google Drive

    8.3
    83%
    15 Ratings
    N/A
    0 Ratings

    Device sync

    8.3
    83%
    16 Ratings
    N/A
    0 Ratings

    Email & Online Marketing

    Bitrix24

    Feature Set Not Supported
    N/A
    7.4

    SharpSpring from Constant Contact

    74%
    SharpSpring from Constant Contact ranks higher in 9/9 features

    WYSIWYG email editor

    N/A
    0 Ratings
    7.6
    76%
    464 Ratings

    Dynamic content

    N/A
    0 Ratings
    7.3
    73%
    448 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    6.9
    69%
    429 Ratings

    Landing pages

    N/A
    0 Ratings
    6.4
    64%
    436 Ratings

    A/B testing

    N/A
    0 Ratings
    7.9
    79%
    391 Ratings

    Mobile optimization

    N/A
    0 Ratings
    3.7
    37%
    422 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    8.6
    86%
    811 Ratings

    List management

    N/A
    0 Ratings
    9.0
    90%
    495 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    9.1
    91%
    469 Ratings

    Lead Management

    Bitrix24

    Feature Set Not Supported
    N/A
    8.8

    SharpSpring from Constant Contact

    88%
    SharpSpring from Constant Contact ranks higher in 4/4 features

    Lead nurturing

    N/A
    0 Ratings
    9.3
    93%
    480 Ratings

    Lead scoring and grading

    N/A
    0 Ratings
    8.4
    84%
    487 Ratings

    Data quality management

    N/A
    0 Ratings
    8.7
    87%
    463 Ratings

    Automated sales alerts and tasks

    N/A
    0 Ratings
    9.0
    90%
    459 Ratings

    Campaign Management

    Bitrix24

    Feature Set Not Supported
    N/A
    8.6

    SharpSpring from Constant Contact

    86%
    SharpSpring from Constant Contact ranks higher in 2/2 features

    Calendaring

    N/A
    0 Ratings
    8.4
    84%
    334 Ratings

    Event/webinar marketing

    N/A
    0 Ratings
    8.7
    87%
    316 Ratings

    Social Media Marketing

    Bitrix24

    Feature Set Not Supported
    N/A
    6.8

    SharpSpring from Constant Contact

    68%
    SharpSpring from Constant Contact ranks higher in 2/2 features

    Social sharing and campaigns

    N/A
    0 Ratings
    6.7
    67%
    312 Ratings

    Social profile integration

    N/A
    0 Ratings
    6.9
    69%
    358 Ratings

    Reporting & Analytics

    Bitrix24

    Feature Set Not Supported
    N/A
    8.4

    SharpSpring from Constant Contact

    84%
    SharpSpring from Constant Contact ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    8.1
    81%
    482 Ratings

    Standard reports

    N/A
    0 Ratings
    8.7
    87%
    483 Ratings

    Custom reports

    N/A
    0 Ratings
    8.5
    85%
    444 Ratings

    Platform & Infrastructure

    Bitrix24

    Feature Set Not Supported
    N/A
    8.1

    SharpSpring from Constant Contact

    81%
    SharpSpring from Constant Contact ranks higher in 6/6 features

    API

    N/A
    0 Ratings
    8.3
    83%
    361 Ratings

    Role-based workflow & approvals

    N/A
    0 Ratings
    8.3
    83%
    399 Ratings

    Customizability

    N/A
    0 Ratings
    8.1
    81%
    437 Ratings

    Integration with Salesforce.com

    N/A
    0 Ratings
    8.0
    80%
    215 Ratings

    Integration with Microsoft Dynamics CRM

    N/A
    0 Ratings
    8.0
    80%
    97 Ratings

    Integration with SugarCRM

    N/A
    0 Ratings
    7.7
    77%
    90 Ratings

    Attribute Ratings

    • SharpSpring from Constant Contact is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    7.9

    Bitrix24

    79%
    20 Ratings
    9.1

    SharpSpring from Constant Contact

    91%
    519 Ratings

    Likelihood to Renew

    Bitrix24

    N/A
    0 Ratings
    7.7

    SharpSpring from Constant Contact

    77%
    32 Ratings

    Usability

    7.9

    Bitrix24

    79%
    7 Ratings
    8.0

    SharpSpring from Constant Contact

    80%
    70 Ratings

    Availability

    Bitrix24

    N/A
    0 Ratings
    7.3

    SharpSpring from Constant Contact

    73%
    3 Ratings

    Performance

    Bitrix24

    N/A
    0 Ratings
    3.8

    SharpSpring from Constant Contact

    38%
    3 Ratings

    Support Rating

    8.0

    Bitrix24

    80%
    7 Ratings
    8.4

    SharpSpring from Constant Contact

    84%
    80 Ratings

    Online Training

    Bitrix24

    N/A
    0 Ratings
    4.5

    SharpSpring from Constant Contact

    45%
    2 Ratings

    Implementation Rating

    Bitrix24

    N/A
    0 Ratings
    7.9

    SharpSpring from Constant Contact

    79%
    15 Ratings

    Configurability

    Bitrix24

    N/A
    0 Ratings
    4.5

    SharpSpring from Constant Contact

    45%
    1 Rating

    Ease of integration

    Bitrix24

    N/A
    0 Ratings
    4.5

    SharpSpring from Constant Contact

    45%
    2 Ratings

    Product Scalability

    Bitrix24

    N/A
    0 Ratings
    3.0

    SharpSpring from Constant Contact

    30%
    2 Ratings

    Vendor post-sale

    Bitrix24

    N/A
    0 Ratings
    8.2

    SharpSpring from Constant Contact

    82%
    1 Rating

    Vendor pre-sale

    Bitrix24

    N/A
    0 Ratings
    1.0

    SharpSpring from Constant Contact

    10%
    1 Rating

    Likelihood to Recommend

    Bitrix24

    One application unifies the entire sales cycle from leads to collaborating with internal team members. Why use 3, 4, or 5 programs, just use one. Yes, it might not always be the fastest, but when you don't need to switch from one application to the next, in the end, you are saving some time. If you also use Google Drive, you can share files with this program too. If you also need to track time for projects or with clients, this has a time tracking feature too. The visuals in Bitrix24 are awesome, if you like to see projects, plans, team's tasks visually, this is for you!
    Read full review

    Constant Contact

    SharpSpring is great for creating and tracking campaigns that span multiple channels. With the Salesforce integration, we are able to keep our Sales team focused inside Salesforce without them needing to learn a new tool. Our Marketing team uses SharpSpring to nurture leads before handing them off to the Sales team. Though the features are available, SharpSpring would not be suitable for social media management or blogs; our third-party tools do a better job at that.
    Read full review

    Pros

    Bitrix24

    • Huge opportunities for customization, integration with other services. Easy search for solutions to setup questions.
    • The ability to write letters directly from the system with the help of a binding for working mail.
    • The presence of an application for Android. This helps to get access anywhere.
    Read full review

    Constant Contact

    • Their Emailers are very easy to construct and user-friendly. It takes your Newsletter and sales emails to the next level, especially with the action groups and trigger functionalities.
    • The life of the lead functionality allows you to see when leads get warmer, so you know when to send them what. Helps improve conversions.
    Read full review

    Cons

    Bitrix24

    • It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
    • Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
    • It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.
    Read full review

    Constant Contact

    • The landing page builder is a bit hard to use. Doesn’t have much flexibility.
    • Sometimes confusing between types of workflows to use. Opportunity versus visual.
    • If you imported contacts that weren’t formatted correctly. It is hard to delete a bull amount. Need to type DELETE for each one manually. No bull options to make changes.
    Read full review

    Pricing Details

    Bitrix24

    Starting Price

    $49 per month 5 Users

    Editions & Modules

    Bitrix24 editions and modules pricing
    EditionModules
    BASIC$49.001
    STANDARD$99.002
    PROFESSIONAL$199.003
    Enterprise$399.004
    Enterprise 250$399.005
    Enterprise 500$639.006
    Enterprise 1000$799.007

    Footnotes

    1. per month 5 Users
    2. per month 50 Users
    3. per month 100 Users
    4. per month 250 Users
    5. per month 250 Users
    6. per month 500 Users
    7. per month 1000 Users

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Price per month when paying for 1 year.

    SharpSpring from Constant Contact

    Starting Price

    $399 per month

    Editions & Modules

    SharpSpring from Constant Contact editions and modules pricing
    EditionModules
    1,000 Contacts$3991
    2,500 Contacts$4992
    5,000 Contacts$6993
    10,000 Contacts$8994
    20,000 Contacts$1,2995

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Required

    Additional Details

    Pricing Info

    Likelihood to Renew

    Bitrix24

    No answers on this topic

    Constant Contact

    We have been very impressed with all aspects of this software and the potential for it to radically change how we operate is huge! Support has been exceptional and we have discovered many extra uses for the software than originally thought. Not only will it give us benefits for our company's growth, but for our client's growth as well.
    Read full review

    Usability

    Bitrix24

    This application is a complete scam and way over priced for what you are getting. They are filled full of false advertising and false statements regarding integrations. They claim to integrate with quickbooks and they DO NOT. This software accomplished nothing but making our day to day lives more difficult and wasted months of our time attempting to build out.
    Read full review

    Constant Contact

    This rating is coming from an administrative perspective. With so many features, workflows, dashboards, and more, there is certainly a lot going on, and even the most savvy software user can get a little overwhelmed when trying to decide how to best implement and utilize the platform to its full potential. That being said, the SharpSpring platform is well-implemented and well-organized, with most solutions being fairly intuitive, once you have a grasp of the software. It is fairly easy to learn, but difficult to master. Just like any powerful platform, however, the complexity is worth it, and once you are comfortable navigating and problem solving within SharpSpring, it becomes a great marketing and sales tool which can do virtually anything you need it to.
    Read full review

    Support Rating

    Bitrix24

    It comes with a lot of features for managing customers relation for making a dynamic marketing strategy. Sharing and attaching any type of file makes our work much easier for our portfolio. I personally don’t like its customer service that needs to be vigilant and should know the way they should treat their clients
    Read full review

    Constant Contact

    The support is great which really helps overcome challenges if you become stuck and the training videos are great too. Same-day replies are great and I even got some help with some CSS code on the chat. Not many organizations would do this or even respond.
    Read full review

    Implementation Rating

    Bitrix24

    No answers on this topic

    Constant Contact

    Overall I would say to be patient and bring everyone who will be touching the platform to the onboarding sessions. The Virtual Classroom lets you onboard as quickly or slowly as you want. Sales, marketing, design, account management, get 'em all in on it. For the most part, they will be happy to use this platform. I recommend getting as many people as possible to see the SharpSpring demo.
    Read full review

    Alternatives Considered

    Bitrix24

    We went with Bitrix because it avoided the per seat cost of large sales teams. We discovered you get what you pay for. We wasted $800 given their no refund policy, but more importantly lost 3 months of quality sales management
    Read full review

    Constant Contact

    We use different CRMs for different clients, mostly due to budget and other requirements. SharpSpring from Constant Contact is in the middle, price-wise, but is slightly more user-friendly than ActiveCampaign when it comes to certain things, such as drip campaigns and workflows. Though the price can be prohibitive to some clients, it is extremely robust. I definitely prefer the list-building, the ability to send smart emails and the WYSIWYG editor.
    Read full review

    Return on Investment

    Bitrix24

    • It definitely has a positive impact as it helps with collaboration and improves data health.
    • Overall it reduces time and speeds up the processes and helps achieve more in the less time.
    • It has helped target the right customers and the success ration or the success rate has gone up when we have sent out marketing campaigns.
    Read full review

    Constant Contact

    • Streamlined Processes - sales and marketing are now all in the same place.
    • Reduced Number of Platforms/Tools - CRM/lead management, email, automation, landing pages, forms, etc are all in the same place rather than using multiple tools.
    • Time-saving - sales pipeline is very easy to use for sales. For marketing, we have dozens of workflows that eliminate much of our manual processes from the past.
    • Return on Investment - We're more focused on moving the building the business than ever before because SharpSpring has simplified so many of our business operations and we're seeing massive results!
    • Lead generation - Up SIGNIFICANTLY (between 3x & 4x) since setting up SharpSpring.
    Read full review

    Screenshots

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