What users are saying about
92 Ratings
1 Rating
92 Ratings
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Score 8.3 out of 100
1 Rating
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Score 10 out of 100

Feature Set Ratings

    Project Management

    7.9

    Bitrix24

    79%

    SocialPort

    Feature Set Not Supported
    N/A
    Bitrix24 ranks higher in 7/7 features

    Task Management

    8.1
    81%
    19 Ratings
    N/A
    0 Ratings

    Gantt Charts

    7.6
    76%
    15 Ratings
    N/A
    0 Ratings

    Scheduling

    7.9
    79%
    16 Ratings
    N/A
    0 Ratings

    Workflow Automation

    8.2
    82%
    16 Ratings
    N/A
    0 Ratings

    Mobile Access

    7.7
    77%
    19 Ratings
    N/A
    0 Ratings

    Search

    7.3
    73%
    17 Ratings
    N/A
    0 Ratings

    Visual planning tools

    8.3
    83%
    17 Ratings
    N/A
    0 Ratings

    Communication

    8.0

    Bitrix24

    80%

    SocialPort

    Feature Set Not Supported
    N/A
    Bitrix24 ranks higher in 8/8 features

    Chat

    8.3
    83%
    19 Ratings
    N/A
    0 Ratings

    Notifications

    7.8
    78%
    19 Ratings
    N/A
    0 Ratings

    Discussions

    8.2
    82%
    18 Ratings
    N/A
    0 Ratings

    Surveys

    8.7
    87%
    13 Ratings
    N/A
    0 Ratings

    Internal knowledgebase

    7.6
    76%
    16 Ratings
    N/A
    0 Ratings

    Integrates with GoToMeeting

    7.6
    76%
    8 Ratings
    N/A
    0 Ratings

    Integrates with Gmail and Google Hangouts

    7.4
    74%
    11 Ratings
    N/A
    0 Ratings

    Integrates with Outlook

    7.9
    79%
    10 Ratings
    N/A
    0 Ratings

    File Sharing & Management

    7.9

    Bitrix24

    79%

    SocialPort

    Feature Set Not Supported
    N/A
    Bitrix24 ranks higher in 8/8 features

    Versioning

    7.7
    77%
    16 Ratings
    N/A
    0 Ratings

    Video files

    7.7
    77%
    14 Ratings
    N/A
    0 Ratings

    Audio files

    7.4
    74%
    13 Ratings
    N/A
    0 Ratings

    Document collaboration

    8.3
    83%
    20 Ratings
    N/A
    0 Ratings

    Access control

    7.7
    77%
    18 Ratings
    N/A
    0 Ratings

    Advanced security features

    7.4
    74%
    16 Ratings
    N/A
    0 Ratings

    Integrates with Google Drive

    8.3
    83%
    15 Ratings
    N/A
    0 Ratings

    Device sync

    8.3
    83%
    16 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • SocialPort is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.9

    Bitrix24

    79%
    20 Ratings
    10.0

    SocialPort

    100%
    1 Rating

    Usability

    7.9

    Bitrix24

    79%
    7 Ratings

    SocialPort

    N/A
    0 Ratings

    Support Rating

    8.0

    Bitrix24

    80%
    7 Ratings

    SocialPort

    N/A
    0 Ratings

    Likelihood to Recommend

    Bitrix24

    One application unifies the entire sales cycle from leads to collaborating with internal team members. Why use 3, 4, or 5 programs, just use one. Yes, it might not always be the fastest, but when you don't need to switch from one application to the next, in the end, you are saving some time. If you also use Google Drive, you can share files with this program too. If you also need to track time for projects or with clients, this has a time tracking feature too. The visuals in Bitrix24 are awesome, if you like to see projects, plans, team's tasks visually, this is for you!
    Read full review

    rFactr

    How does this platform improve the efficiency and productivity of my team? How much time should my team be spending in the platform each day? What is your history of deploying B2B sales technology and training? How does this integrate with my CRM?
    Read full review

    Pros

    Bitrix24

    • Huge opportunities for customization, integration with other services. Easy search for solutions to setup questions.
    • The ability to write letters directly from the system with the help of a binding for working mail.
    • The presence of an application for Android. This helps to get access anywhere.
    Read full review

    rFactr

    • Expertise, Strategy &amp; Training - They are true experts and have years of B2B sales technology deployment and training to offer.
    • Content Syndication - By far the easiest and most efficient platform I've seen to share approved content controlled and at scale.
    • CRM Integration - Most of the other platforms we trialed had far less superior integrations with our CRM allowing us to close the loop.
    • More Leads - SocialPort allowed our team to identify and engage with leads and weed out useless activities.
    Read full review

    Cons

    Bitrix24

    • It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
    • Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
    • It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.
    Read full review

    rFactr

    • Auto-Posting - I'd like to see a way to syndicate certain content directly through our internal advocate's social channels.
    Read full review

    Pricing Details

    Bitrix24

    Starting Price

    $49 per month 5 Users

    Editions & Modules

    Bitrix24 editions and modules pricing
    EditionModules
    BASIC$49.001
    STANDARD$99.002
    PROFESSIONAL$199.003
    Enterprise$399.004
    Enterprise 250$399.005
    Enterprise 500$639.006
    Enterprise 1000$799.007

    Footnotes

    1. per month 5 Users
    2. per month 50 Users
    3. per month 100 Users
    4. per month 250 Users
    5. per month 250 Users
    6. per month 500 Users
    7. per month 1000 Users

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Price per month when paying for 1 year.

    SocialPort

    Starting Price

    Editions & Modules

    SocialPort editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      SocialPort provides complete feedback that allows individuals to track and manage everything from content creation to engagement.

      Usability

      Bitrix24

      This application is a complete scam and way over priced for what you are getting. They are filled full of false advertising and false statements regarding integrations. They claim to integrate with quickbooks and they DO NOT. This software accomplished nothing but making our day to day lives more difficult and wasted months of our time attempting to build out.
      Read full review

      rFactr

      No answers on this topic

      Support Rating

      Bitrix24

      It comes with a lot of features for managing customers relation for making a dynamic marketing strategy. Sharing and attaching any type of file makes our work much easier for our portfolio. I personally don’t like its customer service that needs to be vigilant and should know the way they should treat their clients
      Read full review

      rFactr

      No answers on this topic

      Alternatives Considered

      Bitrix24

      We went with Bitrix because it avoided the per seat cost of large sales teams. We discovered you get what you pay for. We wasted $800 given their no refund policy, but more importantly lost 3 months of quality sales management
      Read full review

      rFactr

      No answers on this topic

      Return on Investment

      Bitrix24

      • It definitely has a positive impact as it helps with collaboration and improves data health.
      • Overall it reduces time and speeds up the processes and helps achieve more in the less time.
      • It has helped target the right customers and the success ration or the success rate has gone up when we have sent out marketing campaigns.
      Read full review

      rFactr

      • Increase in pipeline and opportunities created
      • Increase quota retirement
      • Decreased the average "time to close"
      Read full review

      Screenshots

      Add comparison