Bitrix24 vs Streak | TrustRadius

Likelihood to Recommend

If i could provide a lower score, I would. The company falsely advertises integrations with Quickbooks Online, it does not work. The software is a shell, meaning that the purchaser has to "create" every document and infrastructure in order for the application to even come close to working. The very thing that it appears it was designed for (CRM) fails miserably. You won't even see your deals or opportunities move to the "next stage" without some form of manual manipulation. Telephone integration does absolutely nothing other than clog up your leads with calls with zero info on them. Top all of this off with the complete lack of support (even in the paid version). They will take days to respond and then its with a canned response about going and researching the answer yourself in a pile of some of the worst help files I have seen in my more than 30 years in business. Then, finally capped by this...once you have wasted the $1000.00 for the access to the software and the countless hours and thousands of dollars to try to get it to work with just basic day to day operation....you finally decide that there are much better options available (like Salesforce) they will refuse to refund you any part of your remaining subscription. BUYER BEWARE- complete and total scam of a solution. DO NOT WASTE YOUR MONEY!

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Lee holter

CEO

Sono SolutionsMedical Device, 1-10 employees

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If you receive a notification that a prospect just read your email and you don't receive a response, you're then aware they've received it and your pitch or product is on their mind -- making a call later that day all the more effective.

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Verified User

Representative in Sales

Marketing & Advertising Company, 51-200 employees

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Feature Rating Comparison

Bitrix24

Streak

Task Management

Gantt Charts

Scheduling

Workflow Automation

Mobile Access

Search

Visual planning tools

Bitrix24

Streak

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Integrates with GoToMeeting

Integrates with Gmail and Google Hangouts

Integrates with Outlook

Bitrix24

Streak

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Pros

Huge opportunities for customization, integration with other services. Easy search for solutions to setup questions.
The ability to write letters directly from the system with the help of a binding for working mail.
The presence of an application for Android. This helps to get access anywhere.

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Oleg Galimov

Руководитель проектов

Web2win RussiaEvents Services, 1-10 employees

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The e-mail tracking feature is easy to use and very handy.
The snippets feature are very good, have shortcuts to use and save a lot of time.
Having a CRM platform inside your Gmail/Gsuite account is great for improving the use in a day to day basis.

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Raphael Sanguinete

Sócio-fundador e Produtor Executivo

RebuliçoEntertainment, 1-10 employees

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Cons

It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.

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Verified User

C-Level Executive in Corporate

Human Resources Company, 1-10 employees

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Streak should work better with Microsoft. Often you need to run your excel files through Sheets in order for them to be compatible.
Having a Dashboard rather than being a tab in your email might add to its usability.
Automated progression through the stages

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Aaron Nielsen

Business Partner

Viral Brand MarketingHospitality, 1-10 employees

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Usability

Bitrix24 1.0

Based on 2 answers

This software is unintuitive. Even after customization it feels like an outdated 1990's interface. They try to be all things to all people and they ended up delivering an awful overall experience. Even our "expert Bitrix24 consultant" on Upwork couldn't figure out basic functions and said it's a very difficult tool to work with

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Verified User

C-Level Executive in Corporate

Sports Company, 1-10 employees

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No score

No answers yet

No answers on this topic

Support Rating

Bitrix24 1.5

Based on 2 answers

The absolute worst! Your only contact method is via the paid version and via a chat window. They will take days to answer and when they finally do answer, they will provide nothing but a half baked canned help file.

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Lee holter

CEO

Sono SolutionsMedical Device, 1-10 employees

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Streak 8.0

Based on 1 answer

They do a great job of explaining the product beforehand so support interaction is not needed as much.

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Matthew Fox

Technical Recruiter

Coit GroupHuman Resources, 11-50 employees

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Alternatives Considered

Bitrix stacks up beautifully and goes beyond others in certain features. Just like any other software it has its own pros and cons but overall is an excellent software to work on if it can satisfy majority of your needs. Overall it can do very well with just a few minor improvements and more exposure in the corporate world.

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Verified User

Professional in Information Technology

Financial Services Company, 10,001+ employees

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HubSpot was almost too freeform, I had a hard time grasping how it could work for me because there was so much that could be changed around. Streak was so easy to figure out without much time invested and I like that it just lives in my Gmail without needing to go to a separate website/login.

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Stephanie Majeran

Owner

WellRun Results, LLCAccounting, 1-10 employees

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Return on Investment

Positive impact: very easy and fast deployment on cloud version. Very low investment to set up and start to use. Chance to test the product before start paying to use it.
Positive impact: ease of use and intuitive system (no need to train users to perform basic tasks). People started to obtain benefits very quickly.
Positive impact: free version up to 12 users/low price for additional users and/or other paid packages.

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Luciano Gardesani Marques

Account Executive

Clarity SolutionsE-Learning, 11-50 employees

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It has helped me save time on reaching out to people thinking that they didn't get my first email.
It had the positive return on investment in the fact that the time I spend using Streak is much less than the time I would spend not using it.
Streak has taught me the importance and ease of mail merges, since nothing else out there was as seamless to start with.

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Verified User

C-Level Executive in Sales

Marketing and Advertising Company, 1-10 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Bitrix24 Editions & Modules

On-premise Edition

Bitrix24.CRM	$1,341
Business	Starting at $2,691

SaaS Edition

Free	Free
Start+	14.40²
CRM+	41.40²
Project+	41.40²
Standard	59.40²
Professional	119.40²

per month

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Streak Editions & Modules

—

Additional Pricing Details

—

Rating Summary

Bitrix24

Streak

Bitrix24

Streak

Bitrix24

Streak

Likelihood to Recommend

Bitrix24

Streak

Feature Rating Comparison

Task Management

Gantt Charts

Scheduling

Workflow Automation

Mobile Access

Search

Visual planning tools

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Integrates with GoToMeeting

Integrates with Gmail and Google Hangouts

Integrates with Outlook

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Pros

Bitrix24

Streak

Cons

Bitrix24

Streak

Usability

Bitrix24

Streak

Support Rating

Bitrix24

Streak

Alternatives Considered

Bitrix24

Streak

Return on Investment

Bitrix24

Streak

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Bitrix24 Editions & Modules

On-premise Edition

SaaS Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Streak Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison