What users are saying about
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61 Ratings
Top Rated
38 Ratings

Bitrix24

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61 Ratings
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Score 7.8 out of 100
Top Rated
38 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Bitrix24

One application unifies the entire sales cycle from leads to collaborating with internal team members. Why use 3, 4, or 5 programs, just use one. Yes, it might not always be the fastest, but when you don't need to switch from one application to the next, in the end, you are saving some time.If you also use Google Drive, you can share files with this program too. If you also need to track time for projects or with clients, this has a time tracking feature too. The visuals in Bitrix24 are awesome, if you like to see projects, plans, team's tasks visually, this is for you!
Sanjit Mandal | TrustRadius Reviewer

Zeplin

Zeplin is, overall, really great for what it’s known for: design handoffs to development teams. Thus, it’s an excellent tool for scenarios in which the design and development teams do not work very closely. Because it allows users to use the tool on various platforms, it’s also great for teams in which there are in-house and remote (or contract) staff working on a single project. The tool is pretty lightweight once users are on-boarded, so it’s also great for larger teams. However, it can take significant time to onboard people to it, so it might not be great for more rushed projects. It also doesn’t have a ton of functionality beyond supporting design handoffs, so one might choose a more inclusive tool, such as Figma, to support more steps in the design process. Finally, Zeplin is costly and its rates are pretty inflexible, so this might not be the most ideal tool for more cash-strapped teams who want to use Zeplin for more than one project at a time.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Bitrix24
7.5
Zeplin
Task Management
Bitrix24
7.9
Zeplin
Gantt Charts
Bitrix24
7.5
Zeplin
Scheduling
Bitrix24
7.3
Zeplin
Workflow Automation
Bitrix24
7.7
Zeplin
Mobile Access
Bitrix24
6.9
Zeplin
Search
Bitrix24
7.3
Zeplin
Visual planning tools
Bitrix24
7.7
Zeplin

Communication

Bitrix24
7.6
Zeplin
7.0
Chat
Bitrix24
7.6
Zeplin
Notifications
Bitrix24
7.6
Zeplin
7.0
Discussions
Bitrix24
7.9
Zeplin
Surveys
Bitrix24
8.3
Zeplin
Internal knowledgebase
Bitrix24
7.5
Zeplin
Integrates with GoToMeeting
Bitrix24
7.1
Zeplin
Integrates with Gmail and Google Hangouts
Bitrix24
7.1
Zeplin
Integrates with Outlook
Bitrix24
7.4
Zeplin

File Sharing & Management

Bitrix24
7.6
Zeplin
8.5
Versioning
Bitrix24
7.5
Zeplin
Video files
Bitrix24
7.1
Zeplin
Audio files
Bitrix24
7.5
Zeplin
Document collaboration
Bitrix24
7.9
Zeplin
9.0
Access control
Bitrix24
7.6
Zeplin
8.0
Advanced security features
Bitrix24
7.3
Zeplin
Integrates with Google Drive
Bitrix24
7.9
Zeplin
Device sync
Bitrix24
8.0
Zeplin

Pros

Bitrix24

  • The internal HR manager in Bitrix24 does not allow us to create sufficiently structured graphical lists of all absences that each employee has taken during his career within the company, and of all accessibility requests by employees to access some limited functionalities within the service.
  • When it comes to group management work, it has been good to be able to identify elements within the service that remain oriented to business processes, such as the specialized area of web sales. Based on that, Bitrix24 is a good service to be able to manage business directly and to bring in leads on an ongoing basis, while still having positive results.
  • It is well known that despite being a sales and CRM service, Bitrix24 has enough features to be able to plan projects of different scopes. Each of the project setup operations that can be executed within the Bitrix24 platform are accurate, or at least seem better and more streamlined than with any other service we've had the opportunity to test.
  • Bitrix24 automates the execution of administrative dynamics to optimize the overall sales force level, thus leading to better level transactions within the sales modalities, and by integrating Bitrix24 with other sales services, it is possible to mobilize the documents of operations performed from one service to another.
  • It can also be used to increase the quality level of the technical support operations that our support staff manages, as it allows for reviews of each support session, in order to evaluate the technician in question who is talking to customers while he is working in real time.
  • In the case of managing crossover operations, we believe that Bitrix24 offers a good level of analysis for such crossovers, even when you need to work surprisingly with charts of various shapes that require a large number of crossovers. This information on graphs and reports coming from Bitrix24 is very easy to configure to match the technical formats or general aspects of any other CRM, without losing the quality of the work.
Susan Everett | TrustRadius Reviewer

Zeplin

  • Provides dimensions across iOS, Android and Web which saves developers from a lot of guess and check when implementing designs
  • Allows for easy download of digital design assets for developers to easily organize and implement
  • Great user experience in terms of the product itself and a great value for your money
  • Automatically generates CSS for web designs which is AMAZING!
Brad Henderson | TrustRadius Reviewer

Cons

Bitrix24

  • It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
  • Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
  • It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.
Anonymous | TrustRadius Reviewer

Zeplin

  • It would be better if it has a dedicated web application
  • It's not the easiest tool to learn and start working with
  • It would be awesome if it had more features turning it into an all-around tool for mockups and prototypes
Raphael Sanguinete | TrustRadius Reviewer

Likelihood to Renew

Bitrix24

No score
No answers yet
No answers on this topic

Zeplin

Zeplin 8.2
Based on 1 answer
Hernán Silva | TrustRadius Reviewer

Usability

Bitrix24

Bitrix24 7.7
Based on 10 answers
This application is a complete scam and way over priced for what you are getting. They are filled full of false advertising and false statements regarding integrations. They claim to integrate with quickbooks and they DO NOT. This software accomplished nothing but making our day to day lives more difficult and wasted months of our time attempting to build out.
Lee holter | TrustRadius Reviewer

Zeplin

Zeplin 8.0
Based on 1 answer
Zeplin is not a fully functional prototyping software system, but having the ability to add notes to help explain what actions are expected allows me to rate it high.
Ray Flores | TrustRadius Reviewer

Support Rating

Bitrix24

Bitrix24 7.7
Based on 10 answers
The support offered by Bitrix24 is quite good; they also have a help center on their website that explains in detail each section of the tool and in many cases they include videos that provide a lot of valuable information. Perhaps if they could improve their service time for tickets, development would be great.
Anonymous | TrustRadius Reviewer

Zeplin

Zeplin 8.4
Based on 7 answers
Zeplin has classic support with a chat from the website. It's working fine, and we're also getting the support needed when needed. However, Zeplin is very good at closing the incidents and moving on. It was a while ago we had a case with their support so that it might have improved since then.
Christopher Fritz | TrustRadius Reviewer

Alternatives Considered

Bitrix24

The choice of the B24 was prompted by the fact that in 2012 the company had a box version, but without the CMR. The license was expired, the version was no longer supported by B24. In the stages, the company's directorate drove the employees into tasks for B24, but with different success. However, most of the B24 was still familiar.
Oleg Galimov | TrustRadius Reviewer

Zeplin

Zeplin is great to inspect and share user interfaces, specifications and assets, perfect for developers. Tools like InVision and Marvel are much better to create prototypes for both developers, coworkers and even stakeholders, but they don't have this kind of feature (inspection) as Zeplin does.So each of them can be used for different purposes, offering different approaches to share and interact with layouts for apps and websites.
Carlos Eduardo de Souza | TrustRadius Reviewer

Return on Investment

Bitrix24

  • It definitely has a positive impact as it helps with collaboration and improves data health.
  • Overall it reduces time and speeds up the processes and helps achieve more in the less time.
  • It has helped target the right customers and the success ration or the success rate has gone up when we have sent out marketing campaigns.
Anonymous | TrustRadius Reviewer

Zeplin

  • Development time has reduced as the design updates are communicated in real time to developers and they don't have to write the boilerplate code as it's already generated.
  • Employee engagement has improved as every stakeholder is aware about the design changes from the beginning and can give their inputs.
  • Designers save a lot of time as they don't to explicitly communicate when the update or publish their designs and also it just takes a couple of clicks to publish their designs. Also, lot of rework is saved as every stakeholder is involved right from the beginning.
Annie Jain | TrustRadius Reviewer

Pricing Details

Bitrix24

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Bitrix24 Editions & Modules

On-premise Edition
Bitrix24.CRM$1,341
BusinessStarting at $2,691
    SaaS Edition
    FreeFree
    Start+14.402
    CRM+41.402
    Project+41.402
    Standard59.402
    Professional119.402
    1. per month
    Additional Pricing Details

    Zeplin

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Zeplin Editions & Modules

    Edition
    Free$01
    Organization$121
    EnterpriseContact sales team
    Team$63
    1. per user per month
    2. per user per month
    Additional Pricing Details

    Rating Summary

    Add comparison