What users are saying about
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Top Rated
512 Ratings
32 Ratings
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Score 8 out of 100

Lucidchart

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Top Rated
512 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Bizagi Digital Business Platform

Permits dependence reduction on external IT suppliers, maximum value extraction from large/legacy systems, and business and IT collaboration. For big Companies, while an enterprise should expect to face a lot of difficulties, thus increasing the learning curve, while dealing with the platform's rollout the timeline to deploy is extensive.
Erick de Leon Ponciano | TrustRadius Reviewer

Lucidchart

Lucidchart has been a key tool in keeping collaboration at the forefront of our working practices, despite the pandemic and working from home. It has helped formalize brainstorming, in a real-time format that users throughout the company can access and iterate. It acts as a brain dump on a page that has been invaluable during a time where teams have been split and individuals are working in Silo. Lucidchart is the ultimate live-collaboration tool in a time where collaboration and engagement are under real challenge. Creating a virtual format for brainstorming means that no post-meeting whiteboard will simply be erased.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

Bizagi Digital Business Platform
8.9
Lucidchart
Dashboards
Bizagi Digital Business Platform
8.9
Lucidchart
Standard reports
Bizagi Digital Business Platform
8.9
Lucidchart
Custom reports
Bizagi Digital Business Platform
8.9
Lucidchart

Process Engine

Bizagi Digital Business Platform
7.7
Lucidchart
Process designer
Bizagi Digital Business Platform
8.0
Lucidchart
Process simulation
Bizagi Digital Business Platform
8.0
Lucidchart
Business rules engine
Bizagi Digital Business Platform
8.0
Lucidchart
SOA support
Bizagi Digital Business Platform
7.0
Lucidchart
Process player
Bizagi Digital Business Platform
8.0
Lucidchart
Support for modeling languages
Bizagi Digital Business Platform
7.0
Lucidchart
Form builder
Bizagi Digital Business Platform
7.9
Lucidchart
Model execution
Bizagi Digital Business Platform
7.9
Lucidchart

Collaboration

Bizagi Digital Business Platform
8.9
Lucidchart
Social collaboration tools
Bizagi Digital Business Platform
8.9
Lucidchart

Content Management Capabilties

Bizagi Digital Business Platform
8.0
Lucidchart
Content management
Bizagi Digital Business Platform
8.0
Lucidchart

Pros

Bizagi Digital Business Platform

  • design process
  • enable to collaborate on process with customer
  • enable to generate good world documents
  • has a clear view how the process will looks like
  • enable to design roles in the workflow
Jakub Wilk | TrustRadius Reviewer

Lucidchart

  • Mapping out processes and workflows
  • Allowing the whole enterprise to see how each process interacts with the other departments
  • Pointing out areas of opportunity between each process
  • Eliminating unneeded steps in each process
  • Helping the new hires to understand the process and areas that they are going to help with
  • Printing each chart out and having them in every department helps when trying to change or update a process
Alejandro Huerta | TrustRadius Reviewer

Cons

Bizagi Digital Business Platform

  • Some minor things to improve but works pretty well. If you have an idea to improve Bizagi Modeler, you can post it on the Bizagi forum, and maybe, in a next release, you will find it realized. Yes, it happened to me.
Frederic Bouvart | TrustRadius Reviewer

Lucidchart

  • Enable notes/comments - Perhaps the feature exists but I didn't dig. I would love to see comments to be a more ubiquitous feature, so that feedback can be done on the same platform/page.
  • Resolution problem/online viewing - I tried to export my diagram to PDF and email it through Gmail, but the resolution is quite low that it ended up not readable. We worked our way around by downloading the PDF, an extra step that might/might not be optimized.
  • Extra feature? - One function of a workflow diagram is to track where each human resource is in the process, perhaps Lucidchart can develop a real-time tracker that collects updates from the resource and streamlines the progress reporting?
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Bizagi Digital Business Platform

Bizagi Digital Business Platform 10.0
Based on 1 answer
Try it and you will understand.
Frederic Bouvart | TrustRadius Reviewer

Lucidchart

No score
No answers yet
No answers on this topic

Usability

Bizagi Digital Business Platform

No score
No answers yet
No answers on this topic

Lucidchart

Lucidchart 9.1
Based on 156 answers
I think the software is very user-friendly and has a neat interface. Hard to add in lines that don't connect automatically to the shapes already on the map. Sometimes I would like to add in plain lines on my process maps and not have them connect to the shapes I already have on the map. Free version is very limited - it really just gives you a teaser of what the platform can offer.
Deepti Verma | TrustRadius Reviewer

Support Rating

Bizagi Digital Business Platform

No score
No answers yet
No answers on this topic

Lucidchart

Lucidchart 8.2
Based on 160 answers
I don’t have too strong of an opinion on this, because I have not had to interact with the support for Lucidchart much so far, whether that be help pages and documentation, or live support with a customer service representative. The one place where I actually have had an interaction was with a sales representative, who let me know my company already had a premium account, and promptly responded to help me get set up with it.
Anonymous | TrustRadius Reviewer

Online Training

Bizagi Digital Business Platform

Bizagi Digital Business Platform 9.0
Based on 1 answer
Online trainingFreeWell chapteredProgressive
Frederic Bouvart | TrustRadius Reviewer

Lucidchart

No score
No answers yet
No answers on this topic

Alternatives Considered

Bizagi Digital Business Platform

The pricing/value proposition of the product compared to its competitors is very competitive.
The cost is reasonable, especially for what you get, and especially for this software segment.
Erick de Leon Ponciano | TrustRadius Reviewer

Lucidchart

The other tools I've used to map processes are draw.io and Microsoft Visio.The biggest pain point I had with Visio was the fact that it wasn't cloud and there weren't any free version. Also, it wasn't compatible with Mac. Hence, Lucidchart answered all these pinpoints by offering a free version and being accessible directly on the cloud, making it compatible with Mac.For draw.io, I find that Lucidchart is just a lot more easier to use and produces more aesthetic finishes.
Emmanuelle Marineau | TrustRadius Reviewer

Return on Investment

Bizagi Digital Business Platform

  • it speeds up very much designing the workflows so we save time and money
  • it helps to accept process with customer so it also safe time and money
Jakub Wilk | TrustRadius Reviewer

Lucidchart

  • We quickly developed 7 journey maps. This would have taken much more time in PowerPoint!
  • I am a new user to Lucidchart but am already working my way around very easily.
  • We can quickly see the holes in our thinking by process-mapping using Lucidchart.
Matthew Szap | TrustRadius Reviewer

Screenshots

Pricing Details

Bizagi Digital Business Platform

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Bizagi Digital Business Platform Editions & Modules

Additional Pricing Details

Lucidchart

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Lucidchart Editions & Modules

Edition
Free$01
Individual7.951
Team9.002
EnterpriseCustom Pricing
  1. per month
  2. per user/per month
Additional Pricing Details
The Team Pricing increases depending on the number of users on the account.

Rating Summary

Likelihood to Recommend

Bizagi Digital Business Platform
9.0
Lucidchart
8.8

Likelihood to Renew

Bizagi Digital Business Platform
10.0
Lucidchart

Usability

Bizagi Digital Business Platform
Lucidchart
9.1

Support Rating

Bizagi Digital Business Platform
Lucidchart
8.2

Online Training

Bizagi Digital Business Platform
9.0
Lucidchart

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