What users are saying about
45 Ratings
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Score 7.4 out of 100
81 Ratings
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Score 8.1 out of 100

Feature Set Ratings

    Reporting & Analytics

    8.9

    Bizagi Digital Business Platform

    89%

    OnBase

    Feature Set Not Supported
    N/A
    Bizagi Digital Business Platform ranks higher in 3/3 features

    Dashboards

    8.9
    89%
    2 Ratings
    N/A
    0 Ratings

    Standard reports

    8.9
    89%
    2 Ratings
    N/A
    0 Ratings

    Custom reports

    8.9
    89%
    2 Ratings
    N/A
    0 Ratings

    Process Engine

    7.7

    Bizagi Digital Business Platform

    77%

    OnBase

    Feature Set Not Supported
    N/A
    Bizagi Digital Business Platform ranks higher in 8/8 features

    Process designer

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Process simulation

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Business rules engine

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    SOA support

    7.0
    70%
    2 Ratings
    N/A
    0 Ratings

    Process player

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Support for modeling languages

    7.0
    70%
    2 Ratings
    N/A
    0 Ratings

    Form builder

    7.9
    79%
    2 Ratings
    N/A
    0 Ratings

    Model execution

    7.9
    79%
    2 Ratings
    N/A
    0 Ratings

    Collaboration

    8.9

    Bizagi Digital Business Platform

    89%

    OnBase

    Feature Set Not Supported
    N/A
    Bizagi Digital Business Platform ranks higher in 1/1 features

    Social collaboration tools

    8.9
    89%
    2 Ratings
    N/A
    0 Ratings

    Content Management Capabilties

    8.0

    Bizagi Digital Business Platform

    80%

    OnBase

    Feature Set Not Supported
    N/A
    Bizagi Digital Business Platform ranks higher in 1/1 features

    Content management

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Enterprise Content Management

    Bizagi Digital Business Platform

    Feature Set Not Supported
    N/A
    9.3

    OnBase

    93%
    OnBase ranks higher in 13/13 features

    Content capture & imaging

    N/A
    0 Ratings
    9.4
    94%
    36 Ratings

    File sync, storage & archiving

    N/A
    0 Ratings
    9.5
    95%
    30 Ratings

    Document management

    N/A
    0 Ratings
    9.4
    94%
    37 Ratings

    Records management

    N/A
    0 Ratings
    9.3
    93%
    35 Ratings

    Content search & retrieval

    N/A
    0 Ratings
    9.3
    93%
    38 Ratings

    Enterprise content collaboration

    N/A
    0 Ratings
    8.9
    89%
    29 Ratings

    Content publishing & creation

    N/A
    0 Ratings
    9.2
    92%
    20 Ratings

    Security, risk management & information governance

    N/A
    0 Ratings
    9.5
    95%
    30 Ratings

    Contract lifecycle management

    N/A
    0 Ratings
    9.9
    99%
    22 Ratings

    Automated workflows

    N/A
    0 Ratings
    9.7
    97%
    20 Ratings

    Artificial intelligence

    N/A
    0 Ratings
    9.6
    96%
    10 Ratings

    Mobile support

    N/A
    0 Ratings
    9.5
    95%
    13 Ratings

    Integration

    N/A
    0 Ratings
    8.0
    80%
    19 Ratings

    Attribute Ratings

    • Bizagi Digital Business Platform is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Online Training

    Likelihood to Recommend

    9.0

    Bizagi Digital Business Platform

    90%
    3 Ratings
    8.5

    OnBase

    85%
    38 Ratings

    Likelihood to Renew

    10.0

    Bizagi Digital Business Platform

    100%
    1 Rating
    9.1

    OnBase

    91%
    5 Ratings

    Usability

    Bizagi Digital Business Platform

    N/A
    0 Ratings
    8.4

    OnBase

    84%
    9 Ratings

    Support Rating

    Bizagi Digital Business Platform

    N/A
    0 Ratings
    9.0

    OnBase

    90%
    21 Ratings

    In-Person Training

    Bizagi Digital Business Platform

    N/A
    0 Ratings
    9.1

    OnBase

    91%
    1 Rating

    Online Training

    9.0

    Bizagi Digital Business Platform

    90%
    1 Rating
    8.2

    OnBase

    82%
    1 Rating

    Implementation Rating

    Bizagi Digital Business Platform

    N/A
    0 Ratings
    8.2

    OnBase

    82%
    3 Ratings

    Vendor post-sale

    Bizagi Digital Business Platform

    N/A
    0 Ratings
    9.1

    OnBase

    91%
    1 Rating

    Vendor pre-sale

    Bizagi Digital Business Platform

    N/A
    0 Ratings
    7.3

    OnBase

    73%
    1 Rating

    Likelihood to Recommend

    Bizagi

    Permits dependence reduction on external IT suppliers, maximum value extraction from large/legacy systems, and business and IT collaboration. For big Companies, while an enterprise should expect to face a lot of difficulties, thus increasing the learning curve, while dealing with the platform's rollout the timeline to deploy is extensive.
    Read full review

    Hyland Software

    OnBase is a content services solution for organizations that need high visibility to documents or information across multiple teams or departments. It supports users' access control, workflow functionality with transaction history, electronic document retention, and destruction documentation. Hyland can support the organization for implementations or solutions, or the organization can utilize the education services and build out the solution themselves.
    Read full review

    Pros

    Bizagi

    • design process
    • enable to collaborate on process with customer
    • enable to generate good world documents
    • has a clear view how the process will looks like
    • enable to design roles in the workflow
    Read full review

    Hyland Software

    • Workflow and Configuration - easy to learn
    • Documentation for each application and toolset
    • Hyland Account Managers and staff are knowledgeable
    • Robust User Community that helps solve an issue or make recommendations
    • Web client - no application installation needed on a PC for users
    Read full review

    Cons

    Bizagi

    • Some minor things to improve but works pretty well. If you have an idea to improve Bizagi Modeler, you can post it on the Bizagi forum, and maybe, in a next release, you will find it realized. Yes, it happened to me.
    Read full review

    Hyland Software

    • I personally find the user inferface to be obnoxious and obtuse.
    • When we have issues it is often hard to resolve the problem as there are many variables such as file types, DPI, and scanner setting that combine to make it hard to pinpoint trouble spots.
    • The upgrade process has always been a nightmare for our team. We are not on the latest version now due to this issue.
    Read full review

    Pricing Details

    Bizagi Digital Business Platform

    Starting Price

    Editions & Modules

    Bizagi Digital Business Platform editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      OnBase

      Starting Price

      $25,000 one-time purchase

      Editions & Modules

      OnBase editions and modules pricing
      EditionModules
      OnBase25,0001

      Footnotes

      1. one-time purchase

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Bizagi

      Try it and you will understand.
      Read full review

      Hyland Software

      Almost every department in the City uses OnBase. The demand for new automated process is increasing with Project requests being added to a waiting list.
      Read full review

      Usability

      Bizagi

      No answers on this topic

      Hyland Software

      You get out of something what you put into it. You reap what you sow! If an organization will spend time setting the solution up, dedicating staff to its development and ongoing support, and always keep the end-user in mind during development, you will have one of the most well-received solutions in your organization. So many organizations that I speak with stand up a solution but don't commit someone to its upkeep and development. It is vital that you have the staff to work within the solution on a daily basis.
      Read full review

      Support Rating

      Bizagi

      No answers on this topic

      Hyland Software

      I have had exceptional support from Hyland; however, I am a direct customer from Hyland and receive support directly from Hyland support technicians. I have heard complaints from other customers who have partner relationships as then the support is 100% driven through the partner and you are dependent on the skills and abilities of your partner corporate support team.
      Read full review

      In-Person Training

      Bizagi

      No answers on this topic

      Hyland Software

      The trainer was very knowledgeable and was a Hyland employee. The training was at their corporate headquarters, so it allowed our team to become familiar with organization and culture.
      Read full review

      Online Training

      Bizagi

      Online training Free Well chaptered Progressive
      Read full review

      Hyland Software

      With the Premium subscription, there is a tone of training with audio and practice options.
      Read full review

      Implementation Rating

      Bizagi

      No answers on this topic

      Hyland Software

      Using Hyland professional services to assist with the implementation made things much easier. They have the knowledge and experience to get the system live as users are expecting
      Read full review

      Alternatives Considered

      Bizagi

      The pricing/value proposition of the product compared to its competitors is very competitive.
      The cost is reasonable, especially for what you get, and especially for this software segment.
      Read full review

      Hyland Software

      The version of SharePoint we were utilizing was not very practical. We oftentimes had issues with archived documents, where they could be found or opening them all together. It seemed the older the document the harder it was to access when logged into SharePoint. This is critical in our business as we need to behave full access to documentation sent and received for an owner's account.
      Read full review

      Return on Investment

      Bizagi

      • it speeds up very much designing the workflows so we save time and money
      • it helps to accept process with customer so it also safe time and money
      Read full review

      Hyland Software

      • OnBase provides a very reliable ECM platform for the company.
      • OnBase helped to remove the dependency on paper files and file folders. This saved real estate cost as well as facilitated the ability to work from anywhere.
      • OnBase made same day processing of all incoming and outgoing documents a reality.
      Read full review

      Screenshots

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