What users are saying about
32 Ratings
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Score 8 out of 100
40 Ratings
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Score 7.1 out of 100

Likelihood to Recommend

Bizagi Digital Business Platform

Permits dependence reduction on external IT suppliers, maximum value extraction from large/legacy systems, and business and IT collaboration. For big Companies, while an enterprise should expect to face a lot of difficulties, thus increasing the learning curve, while dealing with the platform's rollout the timeline to deploy is extensive.
Erick de Leon Ponciano | TrustRadius Reviewer

Workato

Workato is brilliant to make separate applications work together without much effort or specialists being needed. When specific events on software A should trigger actions on B (or more) and you want that to happen without any development or big budgets, that's where Workato comes into play. It's a great help if you want tasks automated, communications flowing and data synced between different applications.
Carlos Santos | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

Bizagi Digital Business Platform
8.9
Workato
Dashboards
Bizagi Digital Business Platform
8.9
Workato
Standard reports
Bizagi Digital Business Platform
8.9
Workato
Custom reports
Bizagi Digital Business Platform
8.9
Workato

Process Engine

Bizagi Digital Business Platform
7.7
Workato
Process designer
Bizagi Digital Business Platform
8.0
Workato
Process simulation
Bizagi Digital Business Platform
8.0
Workato
Business rules engine
Bizagi Digital Business Platform
8.0
Workato
SOA support
Bizagi Digital Business Platform
7.0
Workato
Process player
Bizagi Digital Business Platform
8.0
Workato
Support for modeling languages
Bizagi Digital Business Platform
7.0
Workato
Form builder
Bizagi Digital Business Platform
7.9
Workato
Model execution
Bizagi Digital Business Platform
7.9
Workato

Collaboration

Bizagi Digital Business Platform
8.9
Workato
Social collaboration tools
Bizagi Digital Business Platform
8.9
Workato

Content Management Capabilties

Bizagi Digital Business Platform
8.0
Workato
Content management
Bizagi Digital Business Platform
8.0
Workato

Cloud Data Integration

Bizagi Digital Business Platform
Workato
9.0
Pre-built connectors
Bizagi Digital Business Platform
Workato
9.4
Connector modification
Bizagi Digital Business Platform
Workato
8.8
Support for real-time and batch integration
Bizagi Digital Business Platform
Workato
8.9
Data quality services
Bizagi Digital Business Platform
Workato
8.5
Data security features
Bizagi Digital Business Platform
Workato
9.7
Monitoring console
Bizagi Digital Business Platform
Workato
8.8

Pros

Bizagi Digital Business Platform

  • design process
  • enable to collaborate on process with customer
  • enable to generate good world documents
  • has a clear view how the process will looks like
  • enable to design roles in the workflow
Jakub Wilk | TrustRadius Reviewer

Workato

  • The Workato product interface is brilliantly thought through and designed. The learning curve for first timers is easy enough to get started and build useful things, and Workato really shines in their ability to handle complex triggers and interactions. Workato allows people to build software apps so much faster than by coding each functionality.
  • Workato has fantastic documentation, making things accessible without any holes in the product. The product just works, never has any bugs, never lags, and just generally allows us to see and change exactly what we need to.
  • Workato has an absolutely amazing support team. We tried the free version for a while, then realized it was the single most important software tool we have, and we upgraded. The support at the paid tier is A+, seriously the best from any company we've worked with. Feels more like a good friend then a support rep.
Mike Townsend | TrustRadius Reviewer

Cons

Bizagi Digital Business Platform

  • Some minor things to improve but works pretty well. If you have an idea to improve Bizagi Modeler, you can post it on the Bizagi forum, and maybe, in a next release, you will find it realized. Yes, it happened to me.
Frederic Bouvart | TrustRadius Reviewer

Workato

  • Customer support - responsive, but often not equipped to help efficiently identify root cause of issue. Need to improve escalation to technical resources and turnaround time
  • Recipe organization and sharing. Can be challenging to copy recipes, or grab recipes from publicly available site. There are often dependencies and errors that have vague descriptions.
Peter Rifken | TrustRadius Reviewer

Likelihood to Renew

Bizagi Digital Business Platform

Bizagi Digital Business Platform 10.0
Based on 1 answer
Try it and you will understand.
Frederic Bouvart | TrustRadius Reviewer

Workato

Workato 8.3
Based on 2 answers
No answer on this topic is available.

Usability

Bizagi Digital Business Platform

No score
No answers yet
No answers on this topic

Workato

Workato 9.1
Based on 2 answers
User- friendly.
Manolo Agustin | TrustRadius Reviewer

Support Rating

Bizagi Digital Business Platform

No score
No answers yet
No answers on this topic

Workato

Workato 8.8
Based on 10 answers
They employ an extremely knowledgeable team of problem solvers. I've never had a disappointing interaction or one that has left me still searching for answers. I know that when I ask for help, they'll partner with me until we find a solution together
Anonymous | TrustRadius Reviewer

Online Training

Bizagi Digital Business Platform

Bizagi Digital Business Platform 9.0
Based on 1 answer
Online trainingFreeWell chapteredProgressive
Frederic Bouvart | TrustRadius Reviewer

Workato

No score
No answers yet
No answers on this topic

Alternatives Considered

Bizagi Digital Business Platform

The pricing/value proposition of the product compared to its competitors is very competitive.
The cost is reasonable, especially for what you get, and especially for this software segment.
Erick de Leon Ponciano | TrustRadius Reviewer

Workato

We already used Zapier, but since it doesn't support NetSuite we had to choose another automation platform. Now that we've been using Workato for a few months, we have plans to move the stuff we're going through Zapier to Workato.We set up a trial account with all the other platforms, and they were all more expensive and A LOT more complicated than Workato.
Anonymous | TrustRadius Reviewer

Return on Investment

Bizagi Digital Business Platform

  • it speeds up very much designing the workflows so we save time and money
  • it helps to accept process with customer so it also safe time and money
Jakub Wilk | TrustRadius Reviewer

Workato

  • As business consultants, Workato has greatly improved our offerings to our clients as well as improved the time frame to implement automated workflows and integrations.
  • For our clients, the return on investment is almost immediate. Once a Workato recipe is up and running (which can be done very fast), data is integrating, duplicate data entry and user errors are eliminated, and cross-company KPI metrics are easier to report than ever.
Rama Davis | TrustRadius Reviewer

Screenshots

Workato

Pricing Details

Bizagi Digital Business Platform

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Workato

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Bizagi Digital Business Platform
9.0
Workato
9.5

Likelihood to Renew

Bizagi Digital Business Platform
10.0
Workato
8.3

Usability

Bizagi Digital Business Platform
Workato
9.1

Support Rating

Bizagi Digital Business Platform
Workato
8.8

Online Training

Bizagi Digital Business Platform
9.0
Workato

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