What users are saying about
18 Ratings
34 Ratings
18 Ratings
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Score 9.3 out of 100
34 Ratings
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Score 6.9 out of 100

Likelihood to Recommend

BizConnect

[BizConnect] is a great tool for all those people who are messy in managing their contacts and want things to get managed. It is a comprehensive tool even for a large number of business cards. One can share contact to anyone using this tool without facing any difficulty. It manages contacts so well and I can get access to any of the contact very easily. It has some flaws like the customer support team and Subscription rate.
Jenson Albie | TrustRadius Reviewer

GoldMine

GoldMine brings some great Sales forecasting tools to the table. By using the set analytics business can properly be forecast and adjusted as new variables are added. Trends are easy to pick out once set up and running. The whole list of customization allows most businesses to make adjustments on the fly to produce better results in the field. From small operation on up GoldMine will scale to fit your needs.
Eric Krueger | TrustRadius Reviewer

Pros

BizConnect

  • Transcribe business card data that can be easily exported into Excel.
  • Great customer support. I had several questions and they always promptly reply.
  • App is super intuitive to use. Can scan a stack of business cards within minutes.
Anonymous | TrustRadius Reviewer

GoldMine

  • Flexibility to use different views of the data very easily and establish functional views by user or department requirement.
  • Ability to categorize contacts by group(s) or actually have them in separate databases.
  • As much or as little automation as you wish to implement.
  • We implemented Goldmine ourselves after making sure the Server Operating System was configured appropriately.
Carolyn Morse | TrustRadius Reviewer

Cons

BizConnect

  • Customer support is wretched [in my experience].
  • [I believe] the interface of this software is a bit confusing.
  • [I feel] the price is disappointing.
Daniel Jhoseph | TrustRadius Reviewer

GoldMine

  • Of course, there are always areas that could be improved, in my view the Report generation tool, hasn't really changed in the last 10 years at least, whilst other CRM products have more powerful and easy to use and customise Reporting tools, although there are plenty of Reports to choose from
  • The Database schema has stood the test of time but is quite restrictive in certain areas and what you can do with it
  • Integration with other system unless you are a developer is not easy as there are only one or two areas to show/bring in information
Gary Perkins | TrustRadius Reviewer

Likelihood to Renew

BizConnect

No score
No answers yet
No answers on this topic

GoldMine

GoldMine 4.6
Based on 3 answers
If there were a product that would mean less on-site support/maintenance with comparable or not much more cost, I would seriously consider switching. Furthermore, going to a more mobile, paper-less application process would tip the scales in the favor of a competitor. I'd also like something that integrates web forms so that data entry is more stream-lined as is response time
Ryan Spear | TrustRadius Reviewer

Usability

BizConnect

No score
No answers yet
No answers on this topic

GoldMine

GoldMine 8.0
Based on 1 answer
Personally, perhaps I should give it a higher rating, but I do genuinely think it was very easy to pick up and run with, but I did have a full training session and of course was keen on using it. In my previous marketing role many years ago, I 'd tried to create an MS Access database and this has taken ages, so being introduced to the power of GoldMine really impressed. People have comments on it, but my opinion is its still fast and a great workhorse
Gary Perkins | TrustRadius Reviewer

Reliability and Availability

BizConnect

No score
No answers yet
No answers on this topic

GoldMine

GoldMine 10.0
Based on 2 answers
For me, its always been there, no worries here about downtime or the internet being down or switched off. Having it on a laptop as well with Goldsync means I'm always able to updated my notes and then synchronise. This to me is one of the benefits of purchased on-premise software, it cant simply be turned off!.
Gary Perkins | TrustRadius Reviewer

Performance

BizConnect

No score
No answers yet
No answers on this topic

GoldMine

GoldMine 7.0
Based on 3 answers
Pretty good, Yes, there are occasions when i may think there should be an easier way to do things, but over the years, I've always found a way to get the information out that i want, sometimes just needing a bit of help from the technical team. Day to day,. it works for me very well.
Gary Perkins | TrustRadius Reviewer

Support Rating

BizConnect

BizConnect 9.6
Based on 2 answers
They have always been incredibly responsive to my questions. They have a great chat feature within their application for asking questions. Their replies show up directly within the app. Super easy functionality to use. On my own accord, I even reached out to the CEO of the company and have had a great dialogue with him on LinkedIn.
Anonymous | TrustRadius Reviewer

GoldMine

GoldMine 8.1
Based on 5 answers
Their customer support is spot on! We never feel like we're being made to wait, and when we email, they respond and offer assistance very quickly. It's the same response I'd expect from an in-house IT team down the corridor. Some support teams you know you're talking to the first line support chap who probably doesn't know how to resolve your issue, and you have to wait until they give up and pass it, but GM support people seem very knowledgable
Anonymous | TrustRadius Reviewer

In-Person Training

BizConnect

No score
No answers yet
No answers on this topic

GoldMine

GoldMine 10.0
Based on 1 answer
I was originally trained by the UK distributor and then subsequently trained my self and had access to GoldMine consultants. In the long run, this saved me a lot of time really since I knew the product on an advanced/administrator basis and able to perform day to day tasks. Some things, still needed the consultants. The trick was with the training, I knew when I was out of my depth
Gary Perkins | TrustRadius Reviewer

Implementation Rating

BizConnect

No score
No answers yet
No answers on this topic

GoldMine

GoldMine 9.0
Based on 3 answers
As I said earlier, to me now with all this experience, it is ensuring that you focus on two things:-1/ Ensure core customisations only are required until you get users started and embedded in using the system.2/ Ensuring users get some good level of dedicated training time, internal or external, but I feel this is best done in a group rather than at your own speed.Afterall, no one really customises their MS Word or MS Excel each time, they just ignore the bits they don't need or ask if they do need them
Gary Perkins | TrustRadius Reviewer

Alternatives Considered

BizConnect

CamCard was a bit slow and pathetic tool for the management of business contacts. I really didn't admire the scanning feature of the CamCard which is the most exceptional feature of BizConnect. Moreover, CamCard didn't organize cards in a way BizConnect organizes. and the CamCard didn't work well according to my needs and demands.
Joseph Daniel | TrustRadius Reviewer

GoldMine

Our university still utilizes Banner, which requires us to have information stored there and migrate it to GoldMine twice per day. Banner is NOT user-friendly, but our set up makes it more robust than GoldMine. GoldMine makes information available with fewer clicks and puts it in a better format as well.
Justin Moore | TrustRadius Reviewer

Scalability

BizConnect

No score
No answers yet
No answers on this topic

GoldMine

GoldMine 9.0
Based on 1 answer
GoldMine, when maintained well has always been pretty reliable and in over 10 years, I don't think we've ever lost a day or more than an hour or so when we cant use it. Occasional a 'blip' will happen and you will have to log out, the only thing to bear in mind, which I'm not good at is ensuring you keep the mailbox to less than 2000 mails in your inbound box, I hover around 1800 and need to streamline this to get rid of my junk or notifications from LinkedIn groups for example when i mean to read, but never get round to it
Gary Perkins | TrustRadius Reviewer

Return on Investment

BizConnect

  • We can easily manage our contacts using BizConnect.
  • In the beginning, we found it difficult to operate and we tried to contact its customer service and they were lazy and non-responsive.
Samule Finiley | TrustRadius Reviewer

GoldMine

  • Our company prides itself on its responsiveness to customer requests. As a consequence of that, we need to be able to follow up consistently on issues until they are solved and goldmine helps us do that.
  • Because of its ease of use and wealth of information, it allows us to react to customer queries quickly and with a familiarity that instills confidence in our customers.
  • The lag on the other hand, since we have kind of choked it with too much information, slows us down. I understand we're using it for more than it was designed for, but as businesses grow and customer demands increase we need our technology to improve at the same rate.
Daniel Lampkin | TrustRadius Reviewer

Screenshots

Pricing Details

BizConnect

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$6*

* per user

BizConnect Editions & Modules

Additional Pricing Details

GoldMine

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

GoldMine Editions & Modules

Edition
Cloud Based$60.001
  1. Per Month
Additional Pricing Details

Add comparison