Likelihood to Recommend Since I only use BizLibrary as a source for content, I cannot speak to the program's suitability as an LMS, but it is an excellent solution for obtaining content that can be used in your own LMS. They offer a wide range of topics, the courses are just the right length, and the files never give me any issues exporting, loading into our LMS, and users rarely have trouble viewing the files. If you are looking for content to be added to your own LMS, BizLibrary is the way to go. What I know of it as an LMS, it seems like there would be content overload for a student. With so much content, it might be hard for a student to narrow down what they would like to take.
Read full review Very good for learning and development and training of employees. For Applicant tracking, recuirement, onboarding, and enablement, I prefer
SAP SuccessFactors or Skillate. I also found that the SumTotal app is not very friendly on android and crashes sometimes and it is not optimized for mobile. Hence I end up never using it.
Read full review Pros Client success managers, in addition to helping with course selection, give advice on building your learning program. The BizLibrary tech team was instrumental in working with my LMS provider to tackle some technical challenges. The biggest strength BizLibrary has, in addition to its huge content library, is a team truly dedicated to your success. Read full review Assign complete learning plans to users so they don't have to spend time searching for courses. Export learner's transcripts so managers can easily see their employee's progress. Embed Social Media feeds that are relevant to their business. Read full review Cons The reporting options changed when the program was updated. You have to go through more steps to find the data to download. I would like more canned reports. Adding a new learner is easy, but it takes more time to get them into the right group. We segment learners by company and role to make assigning topics easier for us. Read full review Reporting Mass importing of manual checks to be issued in California Ability to fund pay cards immediately Perform gross-up calculations within the payroll system automatically Read full review Likelihood to Renew I can't find anything else that supports our learning in the way BizLibrary does.
Edie Ingram Manager of Training and Organizational Development
Read full review I have transitioned from a position who supported the product to a position where I use the product. I continue to be impressed with the robustness of the product and how efficient it is. It is a user friendly software that can be used to navigate and accomplish tasks to meet organizational requirements.
Read full review Usability It is very easy to use and when you don't know how to use something it is not hard to find out how.
Edie Ingram Manager of Training and Organizational Development
Read full review I do not find SumTotal to be intuitive. I feel we need to adjust our needs to meet the functionality available in the tool.
Read full review Performance It truly is easy and reliable, I have never had an issue in this area.
Edie Ingram Manager of Training and Organizational Development
Read full review Support Rating When reaching out for support, BL is quick to respond. Even if they do not have a solution - such as when lessons were retired without a replacement - they are always thoughtful and informed.
Read full review We have our own IT support to assist in SumTotal issues, however, we have had to log in cases directly. Support is mediocre at best.
Read full review Online Training It was so easy, the tech that worked with me and my client success rep were beyond helpful. If I had questions they responded immediately and were very instrumental in our success.
Edie Ingram Manager of Training and Organizational Development
Read full review Implementation Rating Be creative, make it a fun adventure for your learners. Utilize your partners at BizLIbrary.
Edie Ingram Manager of Training and Organizational Development
Read full review Alternatives Considered We selected BizLibrary because it had the most robust system that pertained to our employee base. We have found that that has resulted in users engaging in several areas in addition to those required. The price was better that some and worse that some, but we felt that it provided the best value and that has proven to be the case.
Read full review When I came to my company, they had been using a "light" LMS called Articulate. It was cheap and bare bones; i.e. not a lot of features, really just a platform to launch eLearning from and not real interface for student to utilize. When I began to overhaul the training department, this was one of the first things I changed. Articulate would only run courses built in their software, and the software was not 508 compliant. In addition, we had no ability to create learning plans, house transcripts, customize the interface, or manage the students. I made the choice to select and LMS that was a true LMS with all of the features that were critical to our clients' needs. Thus far, SumTotal has been able to support all of our needs, except one; mobile learning that is media rich
Read full review Return on Investment Employee engagement feedback related to the need for learning & development has already seen an uptick. Many express alot of gratitude/appreciation for the JIT learning opportunity. 1st year ROI achieved with first half-dozen employees who participated in courses which were otherwise budgeted to be taken as one-day, offsite sessions from other (classroom) vendors. Broad-based management support was at first a struggle, to be candid, but as employees have completed courses and then we've followed up, managers are now providing positive feedback from their perspective. Read full review Clean front-end user interface for easier course catalog management. Reporting has been more difficult than previous LMS. Audience building has more variables making it more difficult to manage. Slower overall client turnaround due to admin side interface. Read full review ScreenShots SumTotal Talent Development Screenshots