What users are saying about
3 Ratings
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Top Rated
289 Ratings
3 Ratings
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Score 8.9 out of 100

UKG Ready

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Top Rated
289 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Likelihood to Recommend

BizMerlin

We took the trial of 3 HR software before going with BizMerlinHR. We wanted to have a comprehensive HR solution to cover our Paperless employee records, employee onboarding, PTO, Timesheets and Employee Performance Management. We were not looking for an Applicant Tracking system and Retention management module, but when we saw the functionality and easy use we were completely sold to those modules as well. It was like add-on but the price of everything was more economical than the other software that we were reviewing
Mamta Rana | TrustRadius Reviewer

UKG Ready

I feel UKG Ready is for a larger business that wants the customization and is ever-changing. There are many reports and options that will help a larger business plus numbers, etc.. I honestly feel like smaller business, 25 or less, really wouldn't benefits much from this software.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

BizMerlin
10.0
UKG Ready
7.3
Employee demographic data
BizMerlin
10.0
UKG Ready
8.5
Employment history
BizMerlin
10.0
UKG Ready
7.5
Job profiles and administration
BizMerlin
10.0
UKG Ready
7.5
Organizational charting
BizMerlin
10.0
UKG Ready
6.5
Organization and location management
BizMerlin
10.0
UKG Ready
6.7
Workflow for transfers, promotions, pay raises, etc.
BizMerlin
UKG Ready
7.1
Compliance data (COBRA, OSHA, etc.)
BizMerlin
UKG Ready
7.1

Payroll Management

BizMerlin
10.0
UKG Ready
8.1
Support for external payroll vendors
BizMerlin
10.0
UKG Ready
7.7
Benefit plan administration
BizMerlin
10.0
UKG Ready
7.8
Pay calculation
BizMerlin
UKG Ready
8.3
Off-cycle/On-Demand payment
BizMerlin
UKG Ready
8.4
Direct deposit files
BizMerlin
UKG Ready
8.7
Salary revision and increment management
BizMerlin
UKG Ready
7.3

Leave and Attendance Management

BizMerlin
10.0
UKG Ready
7.5
Balance details
BizMerlin
10.0
UKG Ready
7.5
Annual carry-forward and encashment
BizMerlin
10.0
UKG Ready
7.3
Approval workflow
BizMerlin
UKG Ready
7.6

Employee Self Service

BizMerlin
9.6
UKG Ready
7.9
View and generate pay and benefit information
BizMerlin
9.0
UKG Ready
8.2
Update personal information
BizMerlin
10.0
UKG Ready
8.4
View company policy documentation
BizMerlin
10.0
UKG Ready
7.7
Employee recognition
BizMerlin
9.0
UKG Ready
View job history
BizMerlin
10.0
UKG Ready
7.4

HR Reporting

BizMerlin
10.0
UKG Ready
7.6
Report builder
BizMerlin
10.0
UKG Ready
7.7
Pre-built reports
BizMerlin
10.0
UKG Ready
7.6
Ability to combine HR data with external data
BizMerlin
10.0
UKG Ready

Onboarding

BizMerlin
10.0
UKG Ready
6.9
New hire portal
BizMerlin
10.0
UKG Ready
6.9
Manager tracking tools
BizMerlin
10.0
UKG Ready
7.0

Performance and Goals

BizMerlin
9.8
UKG Ready
6.5
Corporate goal setting
BizMerlin
10.0
UKG Ready
Individual goal setting
BizMerlin
10.0
UKG Ready
6.5
Line-of sight-visibility
BizMerlin
9.0
UKG Ready
Performance tracking
BizMerlin
10.0
UKG Ready
6.4

Performance Management

BizMerlin
9.4
UKG Ready
6.8
Performance plans
BizMerlin
9.0
UKG Ready
6.7
Performance improvement plans
BizMerlin
9.0
UKG Ready
6.5
Review status tracking
BizMerlin
9.0
UKG Ready
6.9
Review reminders
BizMerlin
10.0
UKG Ready
7.3
Multiple review frequency
BizMerlin
10.0
UKG Ready
6.6

Succession Planning

BizMerlin
10.0
UKG Ready
6.1
Create succession plans/pools
BizMerlin
10.0
UKG Ready
6.1
Candidate ranking
BizMerlin
10.0
UKG Ready
Candidate development
BizMerlin
10.0
UKG Ready

Recruiting / ATS

BizMerlin
10.0
UKG Ready
6.5
Job Requisition Management
BizMerlin
10.0
UKG Ready
6.8
Company Website Posting
BizMerlin
10.0
UKG Ready
6.8
Publish to Social Media
BizMerlin
10.0
UKG Ready
5.8
Job Search Site Posting
BizMerlin
10.0
UKG Ready
6.5
Duplicate Candidate Prevention
BizMerlin
10.0
UKG Ready
6.2
Applicant Tracking
BizMerlin
10.0
UKG Ready
6.5
Notifications and Alerts
BizMerlin
10.0
UKG Ready
7.1

Asset Management

BizMerlin
UKG Ready
7.1
Tracking of all physical assets
BizMerlin
UKG Ready
7.1

Pros

BizMerlin

  • This software is highly configurable. Very easy to use. Lots of out of box integration.
  • It's got a mobile app and is also cloud based.
  • The goals module is our biggest used module. It also has great features like instant feedback, applicant tracking and onboarding.
Mohit Sareen | TrustRadius Reviewer

UKG Ready

  • Streamlines the process between HR and payroll. Each team can quickly see and share information.
  • Our entire hospital team can use the system and it's easy to provide trouble shooting support to our teams.
  • Appearance -The system is easy to use and attractive for users.
  • The payroll process specifically is very well laid out.
  • Communication! UKG has really stepped up on communication and training especially around tax related deadlines.
Anonymous | TrustRadius Reviewer

Cons

BizMerlin

  • Could be improved by adding more advanced HR practices
  • We wish there was more flexibility for integration
Mamta Rana | TrustRadius Reviewer

UKG Ready

  • Customer support. I do not like the idea of not being able to call someone with a quick question without adding a case. Waiting for someone to call you back is not helpful at all. Chat line is mostly off-line
  • SMA is relatively new to Kronos's Platform. I really felt like we were not fully trained on the system. We were not able to train our staff well either. I would really like to see short clip videos that we are able to share with new employees. I don't have time to read long documents which I find is a lot of what is on the training portal.
Sheila Toney | TrustRadius Reviewer

Likelihood to Renew

BizMerlin

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 9.0
Based on 9 answers
We plan to renew our support and use of UKG Ready each year unless it becomes unavailable or the district seeks another vendor. As of now, there are no plans to changes vendors. The district staff is now familiar with using UKG. Another vendor will need to meet the same expectations we have come to enjoy with using UKG
Mike Tynes | TrustRadius Reviewer

Usability

BizMerlin

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 8.0
Based on 23 answers
Somethings are very easy to do, however somethings are very clunky. For many things such as time change requests and approvals it would be nice to see the timesheet as you are making the request rather than having to remember what was on there. It does require a general technical base that some of our bus and custodial staff do not have.
Anonymous | TrustRadius Reviewer

Reliability and Availability

BizMerlin

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 9.2
Based on 4 answers
The system seems very stable. Being hosted in the cloud, we are vulnerable to internet speeds and busy times. The system has been down a couple times over the 3 months we have been live, but Kronos resolved the issues very quickly. To have access from a desktop, tablet, time clock, or phone app is one of the best features....users have almost NO REASON they can't clock in.
Aaron Ward | TrustRadius Reviewer

Performance

BizMerlin

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 8.7
Based on 14 answers
We were always told that Kronos was the best, but there are reports that we got out of ADP and other payroll providers that we cannot get out of Kronos. One example is a report of Productive/Non-productive hours by department. We also need the dollar amount associated with the hours. This is information that is required on our cost report and we were told that that report is unavailable. It is very frustrating when I can't get what I need.
Mary Quade | TrustRadius Reviewer

Support Rating

BizMerlin

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 7.9
Based on 121 answers
The support received varies. In most instances, I have been contacted same day by support to get the issue resolved, but there was one instance where I was not contacted for over a week and then when I was finally contacted, the assistance received was lacking.
Anonymous | TrustRadius Reviewer

In-Person Training

BizMerlin

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 6.2
Based on 2 answers
Our in-person training was a hybrid. Live online training with an instructor. They were very knowledgeable of the product & the area they were training on. I asked several specific questions and if they didn't know the answer immediately they followed up after class.
Aaron Ward | TrustRadius Reviewer

Online Training

BizMerlin

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 8.2
Based on 2 answers
Lots & lots of training available. Timing was wrong for our organization. We had lengthy down time in the beginning while the implementation consultant setup our system. We did online training then. Difficult to train on a generic system setup that isn't your industry and hard to understand what you are learning how to do w/o actually being in your system. Online training was well documented and the instructors were very knowledgeable.
Aaron Ward | TrustRadius Reviewer

Implementation Rating

BizMerlin

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 6.2
Based on 8 answers
Make sure the people who are doing the build have extensive knowledge on employment law and asking the right questions. I would bet that the people who helped with our builds did not read any of our employment contracts or ordinances; and when I asked questions about how other companies handled certain basic dictates from federal employment laws, they didn't have any idea what FMLA, FLSA, etc were.
Anonymous | TrustRadius Reviewer

Alternatives Considered

BizMerlin

We took the trial of 3 HR software before going with BizMerlinHR. We wanted to have a comprehensive HR solution to cover our Paperless employee records, employee onboarding, PTO, Timesheets and Employee Performance Management. We were not looking for an Applicant Tracking system and Retention management module, but when we saw the functionality and easy use we were completely sold to those modules as well. It was like add-on but the price of everything was more economical than the other software that we were reviewing. Also, they really mean when they say "No setup fees" - because they helped us move all of our legacy data into the new system at no extra charge and helped us integrate with QuickBooks online. They definitely provide the best value of money when comparing the same set of features.
We have been using BizMerlinHR since 2018, and both our HR managers and users are very happy.
Mamta Rana | TrustRadius Reviewer

UKG Ready

Kronos definitely beats out the competition in terms of user-friendly features and simple "it works" functionality. We tried using several other payroll suites including Paychex and found they were lacking in a number of areas especially in terms of user interface. Our employees literally groan when they remember using these older systems, they absolutely love Kronos in comparison.
Clinton Verley | TrustRadius Reviewer

Scalability

BizMerlin

No score
No answers yet
No answers on this topic

UKG Ready

UKG Ready 9.2
Based on 2 answers
Thus far we are able to add as many users as necessary, implement 3 different bargaining units, 5 different types of user groups. Very flexible.
Aaron Ward | TrustRadius Reviewer

Return on Investment

BizMerlin

  • It's saving us about 40% of what we are spending
Mohit Sareen | TrustRadius Reviewer

UKG Ready

  • Managers have easy access to people/hours/earnings to better manage budgets - once we implement Scheduler, we'll take it to the next level.
  • Managers and employees can self-serve in ways not possible before - we eliminated 95% of paper processes during our implementation.
Ann Mitchell | TrustRadius Reviewer

Screenshots

Pricing Details

BizMerlin

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

UKG Ready

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

BizMerlin
8.0
UKG Ready
7.8

Likelihood to Renew

BizMerlin
UKG Ready
9.0

Usability

BizMerlin
UKG Ready
8.0

Reliability and Availability

BizMerlin
UKG Ready
9.2

Performance

BizMerlin
UKG Ready
8.7

Support Rating

BizMerlin
UKG Ready
7.9

In-Person Training

BizMerlin
UKG Ready
6.2

Online Training

BizMerlin
UKG Ready
8.2

Implementation Rating

BizMerlin
UKG Ready
6.2

Scalability

BizMerlin
UKG Ready
9.2

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