What users are saying about
3 Ratings
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Top Rated
320 Ratings
3 Ratings
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Score 9 out of 100

UKG Ready

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Top Rated
320 Ratings
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Score 7.9 out of 100

Feature Set Ratings

  • BizMerlin ranks higher in 10 feature sets: Human Resource Management, Payroll Management, Leave and Attendance Management, Employee Self Service, HR Reporting, Onboarding, Performance and Goals, Performance Management, Succession Planning, Recruiting / ATS

Human Resource Management

10.0

BizMerlin

100%
7.4

UKG Ready

74%
BizMerlin ranks higher in 5/7 features

Employee demographic data

10.0
100%
2 Ratings
8.5
85%
130 Ratings

Employment history

10.0
100%
2 Ratings
7.8
78%
126 Ratings

Job profiles and administration

10.0
100%
2 Ratings
7.7
77%
124 Ratings

Organizational charting

10.0
100%
2 Ratings
6.6
66%
93 Ratings

Organization and location management

10.0
100%
2 Ratings
7.2
72%
113 Ratings

Workflow for transfers, promotions, pay raises, etc.

N/A
0 Ratings
7.2
72%
116 Ratings

Compliance data (COBRA, OSHA, etc.)

N/A
0 Ratings
7.2
72%
92 Ratings

Payroll Management

10.0

BizMerlin

100%
7.9

UKG Ready

79%
UKG Ready ranks higher in 4/6 features

Support for external payroll vendors

10.0
100%
1 Rating
7.7
77%
82 Ratings

Benefit plan administration

10.0
100%
1 Rating
8.0
80%
103 Ratings

Pay calculation

N/A
0 Ratings
8.2
82%
135 Ratings

Off-cycle/On-Demand payment

N/A
0 Ratings
7.8
78%
44 Ratings

Direct deposit files

N/A
0 Ratings
8.6
86%
105 Ratings

Salary revision and increment management

N/A
0 Ratings
7.2
72%
99 Ratings

Leave and Attendance Management

10.0

BizMerlin

100%
7.4

UKG Ready

74%
BizMerlin ranks higher in 2/3 features

Balance details

10.0
100%
2 Ratings
7.6
76%
127 Ratings

Annual carry-forward and encashment

10.0
100%
2 Ratings
7.1
71%
110 Ratings

Approval workflow

N/A
0 Ratings
7.6
76%
120 Ratings

Employee Self Service

9.6

BizMerlin

96%
7.9

UKG Ready

79%
BizMerlin ranks higher in 5/5 features

View and generate pay and benefit information

9.0
90%
2 Ratings
8.3
83%
121 Ratings

Update personal information

10.0
100%
2 Ratings
8.2
82%
126 Ratings

View company policy documentation

10.0
100%
2 Ratings
7.7
77%
103 Ratings

Employee recognition

9.0
90%
2 Ratings
N/A
0 Ratings

View job history

10.0
100%
2 Ratings
7.4
74%
105 Ratings

HR Reporting

10.0

BizMerlin

100%
7.6

UKG Ready

76%
BizMerlin ranks higher in 3/3 features

Report builder

10.0
100%
2 Ratings
7.7
77%
136 Ratings

Pre-built reports

10.0
100%
2 Ratings
7.5
75%
136 Ratings

Ability to combine HR data with external data

10.0
100%
1 Rating
N/A
0 Ratings

Onboarding

10.0

BizMerlin

100%
6.6

UKG Ready

66%
BizMerlin ranks higher in 2/2 features

New hire portal

10.0
100%
1 Rating
6.8
68%
89 Ratings

Manager tracking tools

10.0
100%
1 Rating
6.4
64%
71 Ratings

Performance and Goals

9.8

BizMerlin

98%
6.4

UKG Ready

64%
BizMerlin ranks higher in 4/4 features

Corporate goal setting

10.0
100%
2 Ratings
N/A
0 Ratings

Individual goal setting

10.0
100%
2 Ratings
6.4
64%
45 Ratings

Line-of sight-visibility

9.0
90%
2 Ratings
N/A
0 Ratings

Performance tracking

10.0
100%
2 Ratings
6.5
65%
51 Ratings

Performance Management

9.4

BizMerlin

94%
7.2

UKG Ready

72%
BizMerlin ranks higher in 5/5 features

Performance plans

9.0
90%
2 Ratings
7.0
70%
60 Ratings

Performance improvement plans

9.0
90%
2 Ratings
6.9
69%
55 Ratings

Review status tracking

9.0
90%
2 Ratings
7.3
73%
60 Ratings

Review reminders

10.0
100%
2 Ratings
7.8
78%
62 Ratings

Multiple review frequency

10.0
100%
1 Rating
6.8
68%
48 Ratings

Succession Planning

10.0

BizMerlin

100%
5.2

UKG Ready

52%
BizMerlin ranks higher in 3/3 features

Create succession plans/pools

10.0
100%
1 Rating
5.2
52%
18 Ratings

Candidate ranking

10.0
100%
1 Rating
N/A
0 Ratings

Candidate development

10.0
100%
1 Rating
N/A
0 Ratings

Recruiting / ATS

10.0

BizMerlin

100%
7.2

UKG Ready

72%
BizMerlin ranks higher in 7/7 features

Job Requisition Management

10.0
100%
2 Ratings
7.2
72%
59 Ratings

Company Website Posting

10.0
100%
2 Ratings
7.5
75%
59 Ratings

Publish to Social Media

10.0
100%
2 Ratings
6.7
67%
43 Ratings

Job Search Site Posting

10.0
100%
2 Ratings
7.3
73%
42 Ratings

Duplicate Candidate Prevention

10.0
100%
1 Rating
6.9
69%
46 Ratings

Applicant Tracking

10.0
100%
2 Ratings
6.9
69%
62 Ratings

Notifications and Alerts

10.0
100%
2 Ratings
7.7
77%
66 Ratings

Asset Management

BizMerlin

Feature Set Not Supported
N/A
7.1

UKG Ready

71%
UKG Ready ranks higher in 1/1 features

Tracking of all physical assets

N/A
0 Ratings
7.1
71%
51 Ratings

Attribute Ratings

  • BizMerlin is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

BizMerlin

80%
2 Ratings
7.8

UKG Ready

78%
169 Ratings

Likelihood to Renew

BizMerlin

N/A
0 Ratings
9.3

UKG Ready

93%
12 Ratings

Usability

BizMerlin

N/A
0 Ratings
7.9

UKG Ready

79%
48 Ratings

Availability

BizMerlin

N/A
0 Ratings
9.5

UKG Ready

95%
4 Ratings

Performance

BizMerlin

N/A
0 Ratings
9.2

UKG Ready

92%
14 Ratings

Support Rating

BizMerlin

N/A
0 Ratings
7.6

UKG Ready

76%
124 Ratings

In-Person Training

BizMerlin

N/A
0 Ratings
7.7

UKG Ready

77%
2 Ratings

Online Training

BizMerlin

N/A
0 Ratings
8.0

UKG Ready

80%
3 Ratings

Implementation Rating

BizMerlin

N/A
0 Ratings
7.0

UKG Ready

70%
11 Ratings

Configurability

BizMerlin

N/A
0 Ratings
2.6

UKG Ready

26%
3 Ratings

Ease of integration

BizMerlin

N/A
0 Ratings
6.9

UKG Ready

69%
27 Ratings

Product Scalability

BizMerlin

N/A
0 Ratings
9.5

UKG Ready

95%
2 Ratings

Vendor post-sale

BizMerlin

N/A
0 Ratings
8.0

UKG Ready

80%
2 Ratings

Vendor pre-sale

BizMerlin

N/A
0 Ratings
9.0

UKG Ready

90%
2 Ratings

Likelihood to Recommend

BizMerlin

We took the trial of 3 HR software before going with BizMerlinHR. We wanted to have a comprehensive HR solution to cover our Paperless employee records, employee onboarding, PTO, Timesheets and Employee Performance Management. We were not looking for an Applicant Tracking system and Retention management module, but when we saw the functionality and easy use we were completely sold to those modules as well. It was like add-on but the price of everything was more economical than the other software that we were reviewing
Read full review

UKG

UKG Ready is well suited for multi-location companies that are in jurisdictions as it provides a great platform for company-wide communication while also still having very clear options for location-based customizations that are required legally. I would say that it's been extremely effective for us as a company that has grown from ~400 employees when we implemented to over 500 in the past year, and it's been instrumental in giving us the ability to grow. I think UKG Ready is not well suited for small companies that have fewer than 50 employees due to the high PEPM cost.
Read full review

Pros

BizMerlin

  • This software is highly configurable. Very easy to use. Lots of out of box integration.
  • It's got a mobile app and is also cloud based.
  • The goals module is our biggest used module. It also has great features like instant feedback, applicant tracking and onboarding.
Read full review

UKG

  • Streamlines the process between HR and payroll. Each team can quickly see and share information.
  • Our entire hospital team can use the system and it's easy to provide trouble shooting support to our teams.
  • Appearance -The system is easy to use and attractive for users.
  • The payroll process specifically is very well laid out.
  • Communication! UKG has really stepped up on communication and training especially around tax related deadlines.
Read full review

Cons

BizMerlin

  • Could be improved by adding more advanced HR practices
  • We wish there was more flexibility for integration
Read full review

UKG

  • Recruitment module is clunky for hiring managers, people who are not administrators.
  • Some of the setups don't make sense when administering - for example managing multiple pay rates.
  • Some of our integrations do not work properly and it is difficult to get a UKG Ready person to work through it with the 3rd party partner.
Read full review

Pricing Details

BizMerlin

Starting Price

Editions & Modules

BizMerlin editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    UKG Ready

    Starting Price

    Editions & Modules

    UKG Ready editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Required

      Additional Details

      Pricing Info

      Likelihood to Renew

      BizMerlin

      No answers on this topic

      UKG

      We plan to renew our support and use of UKG Ready each year unless it becomes unavailable or the district seeks another vendor. As of now, there are no plans to changes vendors. The district staff is now familiar with using UKG. Another vendor will need to meet the same expectations we have come to enjoy with using UKG
      Read full review

      Usability

      BizMerlin

      No answers on this topic

      UKG

      The improvements have made some of my previous challenges easier...the new layout definitely makes it easier and you can toggle between different views. Some of the new features in recruitment have made things easier for our hiring managers...they really seem to like these features.
      Read full review

      Reliability and Availability

      BizMerlin

      No answers on this topic

      UKG

      The system seems very stable. Being hosted in the cloud, we are vulnerable to internet speeds and busy times. The system has been down a couple times over the 3 months we have been live, but Kronos resolved the issues very quickly. To have access from a desktop, tablet, time clock, or phone app is one of the best features....users have almost NO REASON they can't clock in.
      Read full review

      Performance

      BizMerlin

      No answers on this topic

      UKG

      We were always told that Kronos was the best, but there are reports that we got out of ADP and other payroll providers that we cannot get out of Kronos. One example is a report of Productive/Non-productive hours by department. We also need the dollar amount associated with the hours. This is information that is required on our cost report and we were told that that report is unavailable. It is very frustrating when I can't get what I need.
      Read full review

      Support Rating

      BizMerlin

      No answers on this topic

      UKG

      If I was only rating support itself that would be a 10. Every support case I have entered has been addressed efficiently and with the desired result. On the implementation and transition to support there were multiple issues that those doing the implementation or transition could not answer or workflows and various settings left undone only to be discovered later. We implemented 3 different modules and the expertise we got for each one varied widely.
      Read full review

      In-Person Training

      BizMerlin

      No answers on this topic

      UKG

      Our in-person training was a hybrid. Live online training with an instructor. They were very knowledgeable of the product & the area they were training on. I asked several specific questions and if they didn't know the answer immediately they followed up after class.
      Read full review

      Online Training

      BizMerlin

      No answers on this topic

      UKG

      Lots & lots of training available. Timing was wrong for our organization. We had lengthy down time in the beginning while the implementation consultant setup our system. We did online training then. Difficult to train on a generic system setup that isn't your industry and hard to understand what you are learning how to do w/o actually being in your system. Online training was well documented and the instructors were very knowledgeable.
      Read full review

      Implementation Rating

      BizMerlin

      No answers on this topic

      UKG

      Make sure the people who are doing the build have extensive knowledge on employment law and asking the right questions. I would bet that the people who helped with our builds did not read any of our employment contracts or ordinances; and when I asked questions about how other companies handled certain basic dictates from federal employment laws, they didn't have any idea what FMLA, FLSA, etc were.
      Read full review

      Alternatives Considered

      BizMerlin

      We took the trial of 3 HR software before going with BizMerlinHR. We wanted to have a comprehensive HR solution to cover our Paperless employee records, employee onboarding, PTO, Timesheets and Employee Performance Management. We were not looking for an Applicant Tracking system and Retention management module, but when we saw the functionality and easy use we were completely sold to those modules as well. It was like add-on but the price of everything was more economical than the other software that we were reviewing. Also, they really mean when they say "No setup fees" - because they helped us move all of our legacy data into the new system at no extra charge and helped us integrate with QuickBooks online. They definitely provide the best value of money when comparing the same set of features.
      We have been using BizMerlinHR since 2018, and both our HR managers and users are very happy.
      Read full review

      UKG

      Our organization was a long-time user of UKG Telestaff and we found that the ADT payroll services did not integrate easily for payroll processing and management. The success we experienced with UKG Telestaff (formerly Kronos) made the decision easy to continue with their products, like UKG Ready, when our organization separated from local government and became a stand-alone entity. UKG Ready's integration did not come without issues by any means, however, the build and integration teams (on both sides) were able to cooperate and work through all the problems encountered.
      Read full review

      Scalability

      BizMerlin

      No answers on this topic

      UKG

      Thus far we are able to add as many users as necessary, implement 3 different bargaining units, 5 different types of user groups. Very flexible.
      Read full review

      Return on Investment

      BizMerlin

      • It's saving us about 40% of what we are spending
      Read full review

      UKG

      • Positive: We have had better reporting with UKG Ready.
      • Negative: We still have no benefit integration with our external benefit administrator after 2 years on the UKG Ready Platform. The first attempt that took 2 years failed and now UKG wants us to pay for a single directional integration. This has cost excessive staff hours for manual intervention.
      • Negative: Any payroll adjustment requirements are not easy and the UKG Process is outdated. We recently had a payroll issue and were forced to issue a 2nd payroll but the payroll was delayed because UKG cannot (will not) process the same day. This is unacceptable and since Kronos and Ultimate Software merged, Ultimate software was able to process same day as are many other payroll companies that do not have as much power as UKG Ready does.
      • Positive: We are able to use position management for better budgeting. There could be some upgrades to this module, but it does do what was promised.
      • Negative: Quarterly and year-end closeouts are 3rd business days, which is not always possible. Very inflexible in regards to this. Even when it is done timely, we get random notices and charges that it was not done even though we can prove it was.
      • Positive: It appears customer service is getting better. We struggled at first, but lately, it seems better.
      Read full review

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