Bizzabo vs Kaltura

• Easy to set up and manage events.
• Great user experience making it fun to use the app throughout the event.
• Attendees drive more value out of the event especially thanks to being able to easily follow up with other attendees.

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• Very easy to use interface for uploading videos or capturing a screen recording. There are very few clicks required to get the media up and running. The video conversion process that happens on the back-end is fast and provides videos in device agnostic formats.
• Integrates well with other systems, such as our Moodle LMS. This extends the capabilities of the LMS and also allows us to keep video/multimedia content organized in a central location (the KMC).
• Kaltura can be connected to various processes within your organization. For example, we have a system in place that allows a video lecture in a classroom to be uploaded to Kaltura in a very easy manner.
• User/role management is very important as some people on campus have more privileges to publish content than do others. We have Kaltura connected to our Single Sign-On solution for authentication and we can assign roles to specific people within the Kaltura software.

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• Their page builder is pretty weak. We use our own websites
• Automatic email triggers
• The "community"

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• Admin interface is sometimes difficult to navigate.
• Videos ingested sometimes are delayed by hours or days before being available.
• Support services often have full-day delays before escalation.

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• Event ROI is hard to measure for events. Feedback from the attendees is crucial for understanding the perceived value they got from the event, and the higher the value the higher the return in terms of renewal chances and churn reduction. For us the increase of attendees mentioning how valuable the event was for them from a networking and knowledge sharing perspective was a strong signal for positive ROI, and we attribute much of that to Bizzabo.

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• The ability to have such a robust solution for rich media content far outweighs the cost of service.
• We have new projects which will push the limits and abilities of Kaltura in the future.

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