Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bizzabo
Score 7.7 out of 10
Enterprise companies (1,001+ employees)
Bizzabo’s event management platform powers immersive in-person, virtual, and hybrid experiences for brands. The Bizzabo Event Experience OS is an open platform for Event Experience Leaders to manage events, engage audiences, and activate communities. Bizzabo was founded in 2011 and is headquartered in New York and Tel-Aviv.
$14,999
per year
Zoom
Score 8.2 out of 10
N/A
Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone, Meetings, omnichannel cloud Contact Center, smart recordings, and Whiteboard.
$5
per month per license
Pricing
BizzaboZoom
Editions & Modules
No answers on this topic
Add-On Zoom Translated Captions
$5
per month per license
Add-On - Zoom Whiteboard
$24.90
per year
Pro
$149.90
per year per user
Business
$199.90
per year per user
Business Plus
$250.00
per year per user
Add-On - Conference Room Connector
$499
per year
Basic
Free
Enterprise
Custom
Add-On - Large Meetings
starting at $600
per year
Add-On - Cloud Storage
starting at $120
per year
Add-On Audio Conferencing
starting at $1200
per year
Add-On Zoom Phone Power Pack
Starting at $300
per year per user
Add-On - Zoom IQ for Sales
Contact Sales
Add-On - Quality of Service Subscription
Contact Sales
Offerings
Pricing Offerings
BizzaboZoom
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsBizzabo offers Enterprise and Agency pricing. Its pricing packages are based on the number of events, the number of attendees, selected features, and the level of support requested per event.
More Pricing Information
Community Pulse
BizzaboZoom
Considered Both Products
Bizzabo
Chose Bizzabo
Bizzabo is a one stop solution support marketing promotions to onsite operations.
Zoom

No answer on this topic

Top Pros
Top Cons
Features
BizzaboZoom
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Bizzabo
7.8
35 Ratings
6% below category average
Zoom
-
Ratings
Responsive Design for Web Access7.630 Ratings00 Ratings
Mobile Application7.830 Ratings00 Ratings
Dashboard / Report / Visualization Interactivity on Mobile7.928 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Bizzabo
7.1
31 Ratings
14% below category average
Zoom
7.5
703 Ratings
6% below category average
Calendar integration7.223 Ratings7.5626 Ratings
Meeting initiation6.719 Ratings7.9685 Ratings
Integrates with social media7.014 Ratings00 Ratings
Record meetings / events7.319 Ratings7.7658 Ratings
Slideshows7.015 Ratings00 Ratings
Event registration7.329 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Bizzabo
7.4
22 Ratings
8% below category average
Zoom
7.3
613 Ratings
5% below category average
Live chat7.620 Ratings7.4595 Ratings
Audience polling7.317 Ratings00 Ratings
Q&A7.421 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Bizzabo
7.9
31 Ratings
8% below category average
Zoom
7.1
591 Ratings
5% below category average
User authentication8.028 Ratings6.7511 Ratings
Participant roles & permissions8.229 Ratings6.9565 Ratings
Confidential attendee list7.722 Ratings00 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Bizzabo
7.5
37 Ratings
10% below category average
Zoom
-
Ratings
Branding options7.433 Ratings00 Ratings
Integration to Marketing Automation7.224 Ratings00 Ratings
Attendee list export8.036 Ratings00 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
Bizzabo
6.7
40 Ratings
18% below category average
Zoom
-
Ratings
Registration, RSVP, and ticketing7.339 Ratings00 Ratings
Email marketing6.035 Ratings00 Ratings
Livestreaming7.326 Ratings00 Ratings
Audience engagement7.031 Ratings00 Ratings
Event recording6.925 Ratings00 Ratings
Virtual booths5.213 Ratings00 Ratings
Networking6.429 Ratings00 Ratings
Event analytics7.737 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Bizzabo
-
Ratings
Zoom
7.2
710 Ratings
12% below category average
High quality audio00 Ratings7.7704 Ratings
High quality video00 Ratings7.6706 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Bizzabo
-
Ratings
Zoom
7.6
698 Ratings
5% below category average
Desktop sharing00 Ratings8.1697 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Bizzabo
-
Ratings
Zoom
5.3
15 Ratings
42% below category average
Hosted PBX00 Ratings4.68 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings5.010 Ratings
Directory of employee names00 Ratings6.411 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Bizzabo
-
Ratings
Zoom
6.7
19 Ratings
20% below category average
Answering rules00 Ratings6.510 Ratings
Call recording00 Ratings8.116 Ratings
Call park00 Ratings5.810 Ratings
Call screening00 Ratings6.510 Ratings
Message alerts00 Ratings6.314 Ratings
Business SMS/External Messaging00 Ratings6.86 Ratings
Voicemail Transcription00 Ratings7.110 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Bizzabo
-
Ratings
Zoom
7.4
18 Ratings
15% below category average
Mobile app for iOS00 Ratings8.016 Ratings
Mobile app for Android00 Ratings6.812 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
Bizzabo
-
Ratings
Zoom
5.5
11 Ratings
30% below category average
Centralized communications management00 Ratings4.98 Ratings
Team messaging00 Ratings5.39 Ratings
Team document sharing00 Ratings6.79 Ratings
Call and meeting analytics00 Ratings5.09 Ratings
Best Alternatives
BizzaboZoom
Small Businesses
OneCause
OneCause
Score 9.2 out of 10
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.1 out of 10
Medium-sized Companies
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Nextiva Business Phone Service
Nextiva Business Phone Service
Score 9.1 out of 10
Enterprises
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BizzaboZoom
Likelihood to Recommend
7.6
(81 ratings)
7.0
(727 ratings)
Likelihood to Renew
9.1
(1 ratings)
4.3
(16 ratings)
Usability
9.1
(1 ratings)
7.0
(39 ratings)
Availability
10.0
(1 ratings)
10.0
(1 ratings)
Performance
6.0
(1 ratings)
10.0
(1 ratings)
Support Rating
8.2
(1 ratings)
4.7
(39 ratings)
Implementation Rating
-
(0 ratings)
9.6
(7 ratings)
Configurability
-
(0 ratings)
7.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.9
(13 ratings)
Ease of integration
-
(0 ratings)
10.0
(1 ratings)
Product Scalability
5.0
(1 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
9.2
(8 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
BizzaboZoom
Likelihood to Recommend
Bizzabo
Bizzabo is really well suited for large-scale hybrid events. In this day and age, it's imperative to have a software that can successfully accommodate virtual and in-person attendees. Bizzabo blends these experiences extremely well. It is also great when event agendas are complex and need customizations - Bizzabo offers flexibility and has options for tracking session attendance. Bizzabo does not work well for smaller events with in-person only registrations. The risk of the equipment not working is high and, for smaller events, not worth the stress!
Read full review
Zoom
I think Zoom runs circles around Teams! I just wish starting meetings was easier - anyone with a link should be able to start the meeting the way you can in Teams. It would also be great to be able to see participants when you are sharing your screen.
Read full review
Pros
Bizzabo
  • Bizzabo makes setting up registration for an event very simple. You can make it more complex if you require that, but if you only need to capture basics and payment, it is easy to set up.
  • Making a custom event website is also very easy. There are a lot of widgets build in with content you might need, such as Speakers. While it takes a little bit of use to figure out how it works, once you know the basics, creating a multi page website with all your event info is super easy.
  • Creating custom ticket types and promo codes is full of options and it’s easy to allow many different options for purchasing tickets. From expiring ticket types to tracking promo codes, you can allow people to buy tickets with unlimited options (early bird, sponsor discounts, etc.)
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Zoom
  • I love how easy it is to set the focus on the presenter. It is annoying when people don't spotlight themselves as a presenter, so you get to see the whole gallery of attendees in smaller, two-inch windows.
  • I like the capability of having break-out rooms. Even though I don't use them very often, it is nice to have them available if the right situation presents itself for smaller group chats.
  • The recording quality is better than I have experienced with other products (Microsoft Teams, WebEx, etc.), and the fact that it is already an MP4, so I don't have to convert it for publishing on our intranet is huge to me.
Read full review
Cons
Bizzabo
  • Our attendees complained about having to login every time to view content
  • You cannot be in the system working on the backend while a colleague is. We have found that the work doesn't save.
  • The email system is hard to format within Bizzabo
  • Staff would sometimes get kicked out of interact rooms. It would be nice to add virtual backgrounds in this space.
  • Reports were missing data and it took two weeks to get corrected
  • When recording a session, you have to go back and download it, and then upload it. This process should be easier.
Read full review
Zoom
  • Sharing zoom complete information is not visible on the screen, and also a bit is confusing minimizing and maximizing.
  • Every time someone enters the chat, a chat box appears on my screen, and some features are missing from this version.
  • Automatic conference connection based on a schedule isn't an option, and neither is enhanced security measures.
Read full review
Likelihood to Renew
Bizzabo
No answers on this topic
Zoom
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
Read full review
Usability
Bizzabo
Bizzabo is extremely user friendly. The website builder is very simple to use and can creative some astounding looking websites, with no technical know how. The setup of the account, adding users, managing events and user access to events, as well as creating events from scratch or from existing "templates" (actually just standard events that we set a far off date from and copy as a template) is very simple, but powerful as you can pick and choose exactly what to copy over. It is also a very user friendly platform for the attendees and speakers (both for virtual events and physical events for speakers as the speaker, and partner, portal is very simple to use and can be custom created for the exact specifications you need).
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Zoom
Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
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Reliability and Availability
Bizzabo
It's always working as intended.
Read full review
Zoom
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Read full review
Performance
Bizzabo
It's glichy
Read full review
Zoom
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
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Support Rating
Bizzabo
Support is always quick to respond. However, some issues are out of their hand, and in these cases, it is a laborious process to then submit a suggestion for how to improve the product. However, where they can rectify an issue, support has gone above and beyond to deliver and do so efficiently and in a friendly manner.
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Zoom
As I've written before, Zoom makes us feel like we matter and that we're a client rather than a customer. They want us to succeed and they put in the time to make sure that we do. I feel like they're more of a business partner rather than simply a vendor or supplier. They spent a lot of time onboarding with us, giving us demos, helping us get set up, and then giving us follow-up to be sure it's going well.
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Implementation Rating
Bizzabo
No answers on this topic
Zoom
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
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Alternatives Considered
Bizzabo
Bizzabo is definitely a great choice for your event tool. I don't find it as robust as Cvent, but I do find it more useful than an Eventbrite. We selected Bizzabo because of our initial support team, but they eventually moved on, which started our problems with Bizzabo. It gives us more data than Eventbrite, which we appreciate.
Read full review
Zoom
Zoom cannot be beaten for ubiquity - 100% of my clients and prospective clients are already familiar with Zoom. This is the #1 reason why I use Zoom. Additionally, Zoom integrates with AcuityScheduling, saving me a lot of time in creating meetings and adding them to the calendar. Zoom is disappointing in terms of video quality, interactivity features, and privacy. In cases where I need to use the recording of webinars for digital products, I will always use Crowdcast, and in cases where privacy is essential, I will use JitsiMeet.
Read full review
Contract Terms and Pricing Model
Bizzabo
No answers on this topic
Zoom
The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
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Scalability
Bizzabo
It's spreadsheet heavy and has to be exact. The devil is in the details and if you miss a detail you have to fix it and redo it with all the changes that need to be made manually.
Read full review
Zoom
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
Read full review
Professional Services
Bizzabo
No answers on this topic
Zoom
Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
Read full review
Return on Investment
Bizzabo
  • Since we have only used Bizzabo for a year we are still learning and figuring out the nuances of it but I would say that one thing it has done is impressed our current clients which makes them want to continue to work with us.
  • We hope to use Bizzabo as a tool to recruit more clients i the future
  • It has cut a third party out of the system as we have our own dedicated platform to use and do not have to rely on a separate agency to use a different platform.
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Zoom
  • It enables me to send and receive messages from my team members during video calls, handling online presentations.
  • With the ability to quickly stop, mute, and even receive notifications when someone enters or exits the meeting room, I'm never obligated to show up while making a call.
  • It is possible to record online meetings for future reference and more effective customer service. As we dealt with a lockdown, Zoom helped our business run smoothly.
Read full review
ScreenShots

Bizzabo Screenshots

Screenshot of Simplify the management of an event portfolio.Screenshot of Event data from engagement metrics like check-ins, session attendance and ratings, to adoption insights like mobile app usage.Screenshot of Manage speakers with their own customized VIP portal that has information about the event.Screenshot of Embedded audience reactions  where attendees can share their own reaction and sense everyone else’s. Attendees can share their excitement with the rest of the audience with clapping sounds, whistles, and audience buzzScreenshot of Built-in networking tools to foster meaningful interactions