What users are saying about
5 Ratings
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Score 7.7 out of 100
10 Ratings
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Score 9 out of 100

Likelihood to Recommend

Blackbaud DonorCentral

Specific scenarios where Blackbaud DonorCentral is well suited are definitely in regards to our Development team. They can quickly update our constituent's memberships and keep our communications team in the loop on current member emails and those who are in need or renewals. It also helps with their development and fundraising events. They are keeping track of the highest donors and those big prospective donors for future events. Scenarios, where it is less appropriate, are definitely in my meetings department. It does not sync with our registration database for conferences, so we have to do double work verifying if they are members or not.
Patrick Reilly, CMP | TrustRadius Reviewer

Network for Good

We use it for donations (with an option to sign up for emails). We do not have a robust online giving program at this time, but feel that Network for Good is and will be the best option for us. The form that a donor is required to fill out is lengthy, but I have not had any donor that has given online want to say that this was a deal breaker for them. I would still like to see an easier option down the road if possible.
Terri Betts | TrustRadius Reviewer

Pros

Blackbaud DonorCentral

  • Has great security and privacy settings. Keeps your donor information safe.
  • Has a direct link with donors to our information. Eliminates a lot of double work and or hitting the same donor with multiple emails.
Patrick Reilly, CMP | TrustRadius Reviewer

Network for Good

  • Network for Good is intuitive and easy to use.
  • I have had a great experience with NFG's customer service.
  • I appreciate that NFG is constantly refining their platform to best serve the needs of their users.
  • NFG has excellent free webinars and resources!
Emily Dean | TrustRadius Reviewer

Cons

Blackbaud DonorCentral

  • Doesn't interface with our Aventri Registration system.
  • Has quite a few advertised features like SKY and DAF that don't get used that much and aren't as impressive as they say that are.
Patrick Reilly, CMP | TrustRadius Reviewer

Network for Good

  • We host a lot of events. I wish it had a separate event section, so that people who buy tickets to events are categorized separately from those who become an actual donor.
  • I wish we had more ability to customize our donation pages, so that we could put more branding around the events we host. As it is, we have to use the same colors, etc., for all "fundraising" - which includes our events.
Shelly D. Mahon, Ph.D. | TrustRadius Reviewer

Support Rating

Blackbaud DonorCentral

Blackbaud DonorCentral 6.0
Based on 1 answer
I gave it a low rating because response times are slow. It does have multiple ways to reach support, but it usually takes a while before you "get in front" of the person you need to fix your issue. Also, problems seem to happen a lot, so it makes the process more frustrating.
Patrick Reilly, CMP | TrustRadius Reviewer

Network for Good

No score
No answers yet
No answers on this topic

Alternatives Considered

Blackbaud DonorCentral

I do not know of any other alternatives, as I do not work in the development department. Our Development team would have sourced alternatives to settle on this one.
Patrick Reilly, CMP | TrustRadius Reviewer

Network for Good

I have looked into other options that offered online mobile giving platforms, but had not found them to be any better or more comprehensive than Network for Good. I apologize that I can't remember all that I looked into. In some cases, the others were much more expensive. They may have offered more, but I couldn't justify the additional cost for the added benefit. There are some Network for Good offerings that we have not expanded into, but I would definitely look at them first before making any sort of change.
Terri Betts | TrustRadius Reviewer

Return on Investment

Blackbaud DonorCentral

  • Helps development team keep a clear and concise donor relationship.
  • Accounting can forecast money coming in more accurately.
Patrick Reilly, CMP | TrustRadius Reviewer

Network for Good

  • Network for Good has streamlined and automated our donor relations and management processes and is compatible with our budget.
Emily Dean | TrustRadius Reviewer

Screenshots

Pricing Details

Blackbaud DonorCentral

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Blackbaud DonorCentral Editions & Modules

Additional Pricing Details

Network for Good

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$0 (Fees Waived)

Network for Good Editions & Modules

Edition
0-500 Contacts$100/month
500-1000 Contacts$200/month
1000-5000 Contacts$300/month
5,000-10,000 Contacts$400/month
    Additional Pricing Details
    Pricing is based on how many contacts are imported into the Donor Management System. All packages have unlimited users, unlimited campaigns, unlimited event and peer-to-peer pages, unlimited emails and other communications. They all also include full support and complete data migration. Please contact a team member for additional services like auctions, event management, and data services. Additionally, if you don't see a contact tier or price that fits your organization, please reach out for more information.

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