What users are saying about
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Top Rated
108 Ratings
6 Ratings
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Score 7.7 out of 100

Network for Good

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Top Rated
108 Ratings
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Score 7.9 out of 100

Attribute Ratings

  • Network for Good is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

5.0

Blackbaud DonorCentral

50%
1 Rating
8.5

Network for Good

85%
70 Ratings

Likelihood to Renew

Blackbaud DonorCentral

N/A
0 Ratings
7.9

Network for Good

79%
4 Ratings

Usability

Blackbaud DonorCentral

N/A
0 Ratings
8.7

Network for Good

87%
2 Ratings

Support Rating

6.0

Blackbaud DonorCentral

60%
2 Ratings
9.1

Network for Good

91%
3 Ratings

Implementation Rating

Blackbaud DonorCentral

N/A
0 Ratings
8.7

Network for Good

87%
2 Ratings

Likelihood to Recommend

Blackbaud

Specific scenarios where Blackbaud DonorCentral is well suited are definitely in regards to our Development team. They can quickly update our constituent's memberships and keep our communications team in the loop on current member emails and those who are in need or renewals. It also helps with their development and fundraising events. They are keeping track of the highest donors and those big prospective donors for future events. Scenarios, where it is less appropriate, are definitely in my meetings department. It does not sync with our registration database for conferences, so we have to do double work verifying if they are members or not.
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Network for Good

Network for Good has been so beneficial to my organization. I have learned how to reach my donors more efficiently and effectively. I have been able to keep all of my contacts and donor information in one place rather than having it on 6 different spreadsheets. I can keep track of certain events and fundraisers and keep that money separate from general donations. This allows me to see how successful an event has been and if I want to continue those events in the future. My coach has allowed me to build confidence in networking in my community. He had role-played with me and made sure that my ask was perfect before I searched for event sponsors. He also helped me find confidence with my board and how to tell them what I need help with and to remain firm in my boundaries. Each month I look forward to my sessions so I can soak up more of his knowledge on fundraising.
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Pros

Blackbaud

  • Has great security and privacy settings. Keeps your donor information safe.
  • Has a direct link with donors to our information. Eliminates a lot of double work and or hitting the same donor with multiple emails.
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Network for Good

  • It is very simple to enter donations and donor information into the Network for Good system.
  • We needed a way to track "soft credits" in our donor management system, and once we discussed this with the Network for Good staff, they updated the system to allow us to track "soft credits," and the process of tracking them is very simple.
  • If we have a question on how to use anything in the system, there are many how-to guides and videos that are easy to find. If the guides or videos do not help, the staff are available very quickly to help us troubleshoot our problem.
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Cons

Blackbaud

  • Doesn't interface with our Aventri Registration system.
  • Has quite a few advertised features like SKY and DAF that don't get used that much and aren't as impressive as they say that are.
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Network for Good

  • When creating a campaign page - it looks strange with then start/end dates/times shown if campaign runs for more than 1 day
  • NFG should be able to download more than jpeg documents
  • There is no way of changing the delivery time
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Pricing Details

Blackbaud DonorCentral

Starting Price

Editions & Modules

Blackbaud DonorCentral editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Network for Good

    Starting Price

    $0

    Editions & Modules

    Network for Good editions and modules pricing
    EditionModules
    0-500 Contacts$100/month1
    500-1000 Contacts$200/month2
    1000-5000 Contacts$300/month3
    5,000-10,000 Contacts$400/month4

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional $0 (Fees Waived)

    Additional Details

    Pricing is based on how many contacts are imported into the Donor Management System. All packages have unlimited users, unlimited campaigns, unlimited event and peer-to-peer pages, unlimited emails and other communications. They all also include full support and complete data migration. Please contact a team member for additional services like auctions, event management, and data services. Additionally, if you don't see a contact tier or price that fits your organization, please reach out for more information.

    Likelihood to Renew

    Blackbaud

    No answers on this topic

    Network for Good

    We are still learning and rebuilding our nonprofit using this platform, so this year is a trial run to see how we can increase our network and our donations. So long as we are able to see a significant return on investment in terms of donations received through the platform, we will renew for next year.
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    Usability

    Blackbaud

    No answers on this topic

    Network for Good

    It's very easy to use and customizable.
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    Support Rating

    Blackbaud

    I gave it a low rating because response times are slow. It does have multiple ways to reach support, but it usually takes a while before you "get in front" of the person you need to fix your issue. Also, problems seem to happen a lot, so it makes the process more frustrating.
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    Network for Good

    Any questions I have had were answered clearly, any problems were solved quickly and efficiently
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    Implementation Rating

    Blackbaud

    No answers on this topic

    Network for Good

    NFG is great and the process was smooth. thank you.
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    Alternatives Considered

    Blackbaud

    I do not know of any other alternatives, as I do not work in the development department. Our Development team would have sourced alternatives to settle on this one.
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    Network for Good

    Network for Good was an easy choice for us because they scaled down their pricing for smaller organizations, yet are clearly capable of offering top tier services for large organizations that we can scale up to. They were also more responsive with requests for information, and didn't put us on the back-burner when they learned that we are a small org.
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    Return on Investment

    Blackbaud

    • Helps development team keep a clear and concise donor relationship.
    • Accounting can forecast money coming in more accurately.
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    Network for Good

    • During the pandemic while many school fundraising events were canceled, NFG allowed us to stay in communication with our donors.
    • NFG not only helped us raise our annual fund goal, but also a 10% increase.
    • NFG reduced the amount of volunteer hours required to thank donors and mange donations by at least 50%.
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    Screenshots

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