What users are saying about
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.7 out of 100
Based on 9 reviews and ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7 out of 100
Based on 2 reviews and ratings
Attribute Ratings
- CyberGrants is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
6.0
Blackbaud FIMS
60%
4 Ratings
9.0
CyberGrants
90%
1 Rating
Support Rating
8.0
Blackbaud FIMS
80%
2 Ratings
CyberGrants
N/A
0 Ratings
Likelihood to Recommend
Blackbaud FIMS
It is a very robust system and with the various modules you can accomplish much of what is needed for traditional transaction US-based grantmaking. If you have more complicated grantmaking, deal with foreign currencies or want to have tighter alignment of finance and budget numbers, GIFTS may not meet your needs. Additionally, some of their core projects have limited accessibility in terms of various mobile devices or access from outside the organization's network.
Director of Grant Management
Houston EndowmentPhilanthropy, 11-50 employees
CyberGrants
CyberGrants is very adaptable, so it's ideal for any team that has a large number of grants to review, especially teams with multiple grant applications running on different timetables. Their employee engagement features, while not something we've used, are an area we'd love to explore further, because they create an overall snapshot of giving to an organization (tying in-kind support from volunteerism, etc. in with gift matching contributions and grant applications).If you only receive a few grant applications, or a lot of your grant applicants are very hesitant to use computers or online applications, it might not be as worth it for you.

Verified User
Team Lead in Other
Insurance Company, 1001-5000 employeesPros
Blackbaud FIMS
- Simple layout
- Duplication reports
- Lots of fields for organization-specific information

Verified User
Program Manager in Other
Philanthropy Company, 1-10 employeesCyberGrants
- Custom grant applications - it was easy for us to create applications that asked exactly the right questions. Features like downloadable budget templates were perfect for us, too.
- Easy review process - we're able to see the status of any grant's review process in just a few clicks.

Verified User
Team Lead in Other
Insurance Company, 1001-5000 employeesCons
Blackbaud FIMS
- While GIFTS Classic is the most barren interfaces of all MicroEdge products, there are some simple capabilities I wish GIFTS could still perform such as better email integration from outlook to a GIFTS request, more efficient requirement reminders, and a wider use of Microsoft Office and other external product integration (GuideStar).
- It's disappointing that you have to purchase an additional "Customizer Module" or "Budget Module" in order to access basic functions of a GMS. This seems like a basic system function that MicroEdge takes advantage of, unfortunately.
- The online application module (IGAM) is still quite antiquated and you have to be knowledgeable of basic HTML in order to really customize your organization's online application. More flexibility and design functions would be greatly appreciated with the online application function, especially since this is a public document and represents your organization.
Grants Associate
Commonweal FoundationNon-Profit Organization Management, 11-50 employees
CyberGrants
- Help guides on the admin page aren't always the most helpful for the specific questions I've had.
- Reporting is almost TOO comprehensive - it can be a little overwhelming at first!

Verified User
Team Lead in Other
Insurance Company, 1001-5000 employeesPricing Details
Blackbaud FIMS
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—CyberGrants
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Support Rating
Blackbaud FIMS
Blackbaud FIMS 8.0
Based on 2 answers
I typically receive a response to an inquiry within an hour or two, if not sooner. Most tech support people are knowledgeable about our problems, and if not, they will escalate to the proper person.
Program Officer
FM Kirby FoundationNon-Profit Organization Management, 1-10 employees
CyberGrants
No score
No answers yet
No answers on this topic
Alternatives Considered
Blackbaud FIMS
It is really a matter of priority. I can see situations where GIFTS Classic is a very strong option! Once an organization determines its priorities then it should definitely consider GIFTS to see how well it compares with mission critical functionality.
Director of Grant Management
Houston EndowmentPhilanthropy, 11-50 employees
CyberGrants
No answers on this topic
Return on Investment
Blackbaud FIMS
- Reporting was difficult on GIFTS - often we had to place data into Excel by hand since we could not create simple customized reports. This increased time spent on tasks GIFTS was supposed to streamline.
- GIFTS did not alert us to duplicated organization records, so often it was difficult to reflect an organization's full grant history to our Board of Directors, leading to employees spending time searching through paper records to make sure all information was properly reported.
- GIFTS created duplicate contact records, meaning it was difficult to find out which contact was related to which organization and cluttered our data. This caused decreased processing and response time to "new" contacts who turned out to be previous contacts or contacts whose information was tied to previous organizations. Even when contact information was updated for a new organization, sometimes the program would revert to the first organization contact information, several times leading to checks cashed to incorrect organizations---the very worst consequence of using GIFTS to our organization. Thankfully, the money was recovered upon the few times that error occurred, but it led to me and other employees reading through out 800+ checks before issue to make sure the correct organization was in fact being rewarded.

Verified User
Program Manager in Other
Philanthropy Company, 1-10 employeesCyberGrants
- The time saved on administrative work is a huge win. We used a simple web form for our applications, and spent a lot of time and energy manually entering details into our old system.

Verified User
Team Lead in Other
Insurance Company, 1001-5000 employees