8 Ratings
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Score 6 out of 100
5 Ratings
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Score 6.8 out of 100

Likelihood to Recommend

Blackbaud FIMS (formerly MicroEdge)

It is a very robust system and with the various modules you can accomplish much of what is needed for traditional transaction US-based grantmaking. If you have more complicated grantmaking, deal with foreign currencies or want to have tighter alignment of finance and budget numbers, GIFTS may not meet your needs. Additionally, some of their core projects have limited accessibility in terms of various mobile devices or access from outside the organization's network.
Meridian Napoli | TrustRadius Reviewer

WizeHive Zengine

Due to the experience I've had, I'm a strong advocate that it's the perfect system for a small or mid-sized organization to utilize because of it's ease of use for both the customer and the staff. I don't have first hand experience for where it may be less appropriate, so it's hard for me to offer an opinion on that.
Alexis Senge Johnson, MNM | TrustRadius Reviewer

Pros

Blackbaud FIMS (formerly MicroEdge)

  • Simple layout
  • Duplication reports
  • Lots of fields for organization-specific information
Anonymous | TrustRadius Reviewer

WizeHive Zengine

  • Auto email/bulk email feature makes it easy to notify grant applicants. Ultimately helps save time from manually sending emails.
  • Application forms are easy to update and offer a variety of question types and filtering options to easily ask the correct questions depending on the applicant.
  • Can perform an entire review process through WizeHive without much need from an outside source. It is a convenient place to keep track of records of all applicants and reviewers.
  • WizeHive support and implementation staff are very responsive and helpful with answering any urgent questions and providing clarification on processes.
Anonymous | TrustRadius Reviewer

Cons

Blackbaud FIMS (formerly MicroEdge)

  • While GIFTS Classic is the most barren interfaces of all MicroEdge products, there are some simple capabilities I wish GIFTS could still perform such as better email integration from outlook to a GIFTS request, more efficient requirement reminders, and a wider use of Microsoft Office and other external product integration (GuideStar).
  • It's disappointing that you have to purchase an additional "Customizer Module" or "Budget Module" in order to access basic functions of a GMS. This seems like a basic system function that MicroEdge takes advantage of, unfortunately.
  • The online application module (IGAM) is still quite antiquated and you have to be knowledgeable of basic HTML in order to really customize your organization's online application. More flexibility and design functions would be greatly appreciated with the online application function, especially since this is a public document and represents your organization.
Margie O'Connor | TrustRadius Reviewer

WizeHive Zengine

  • Uses flash.
  • Difficult to load.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Blackbaud FIMS (formerly MicroEdge)

No score
No answers yet
No answers on this topic

WizeHive Zengine

WizeHive Zengine 10.0
Based on 1 answer
We are so happy with the service that we just signed the contract for another year.
Alexis Senge Johnson, MNM | TrustRadius Reviewer

Usability

Blackbaud FIMS (formerly MicroEdge)

No score
No answers yet
No answers on this topic

WizeHive Zengine

WizeHive Zengine 8.2
Based on 2 answers
The platform itself is pretty easy and straightforward to use. Full disclosure, I have used others that have more user-friendly interfaces and are more simple to get around in, but Zengine is not super-complicated at all. Most of its functions are self-explanatory, and those that are not, WizeHive offers at-your-service tech support via e-mail, so you can e-mail in a question/issue, and you usually get a response back within a few minutes.
Tashia Fouch | TrustRadius Reviewer

Support Rating

Blackbaud FIMS (formerly MicroEdge)

Blackbaud FIMS (formerly MicroEdge) 8.0
Based on 2 answers
I typically receive a response to an inquiry within an hour or two, if not sooner. Most tech support people are knowledgeable about our problems, and if not, they will escalate to the proper person.
JoAnn Tiefau | TrustRadius Reviewer

WizeHive Zengine

WizeHive Zengine 6.9
Based on 3 answers
We didn’t really use their support. I wish they would have told us more about the fact they were changing to get rid of the flash player as that was the main reason we left.
Anonymous | TrustRadius Reviewer

Implementation Rating

Blackbaud FIMS (formerly MicroEdge)

No score
No answers yet
No answers on this topic

WizeHive Zengine

WizeHive Zengine 10.0
Based on 1 answer
Their design team gave us the option to save some money by creating the forms ourselves for both the submission and review portals. This also allowed us to get to a point where we felt very comfortable in any future changes that would need to be made to forms since we were so immersed in creating them.
Alexis Senge Johnson, MNM | TrustRadius Reviewer

Alternatives Considered

Blackbaud FIMS (formerly MicroEdge)

It is really a matter of priority. I can see situations where GIFTS Classic is a very strong option! Once an organization determines its priorities then it should definitely consider GIFTS to see how well it compares with mission critical functionality.
Meridian Napoli | TrustRadius Reviewer

WizeHive Zengine

SurveyMonkey and SurveyGizmo are great to use for other programs and events that require collecting fairly basic responses and feedback, however, these don't provide the level of information and data that is needed for our grants processes. WizeHive provides a number of tools and other benefits that are just beyond these products' capabilities
Anonymous | TrustRadius Reviewer

Return on Investment

Blackbaud FIMS (formerly MicroEdge)

  • Reporting was difficult on GIFTS - often we had to place data into Excel by hand since we could not create simple customized reports. This increased time spent on tasks GIFTS was supposed to streamline.
  • GIFTS did not alert us to duplicated organization records, so often it was difficult to reflect an organization's full grant history to our Board of Directors, leading to employees spending time searching through paper records to make sure all information was properly reported.
  • GIFTS created duplicate contact records, meaning it was difficult to find out which contact was related to which organization and cluttered our data. This caused decreased processing and response time to "new" contacts who turned out to be previous contacts or contacts whose information was tied to previous organizations. Even when contact information was updated for a new organization, sometimes the program would revert to the first organization contact information, several times leading to checks cashed to incorrect organizations---the very worst consequence of using GIFTS to our organization. Thankfully, the money was recovered upon the few times that error occurred, but it led to me and other employees reading through out 800+ checks before issue to make sure the correct organization was in fact being rewarded.
Anonymous | TrustRadius Reviewer

WizeHive Zengine

  • Zengine is definitely a time-saver, but there are a myriad of grant management software platforms on the market that save just as much time, some even more time-saving. But if you have a basic need to offer an application process of any sort (grant, scholarship, etc.) to the public, Zengine can be very helpful in saving time and keeping everything related to the grant handy in one location, and all connected (application, reviews, final reports, etc.).
Tashia Fouch | TrustRadius Reviewer

Screenshots

Blackbaud FIMS (formerly MicroEdge)

Pricing Details

Blackbaud FIMS (formerly MicroEdge)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WizeHive Zengine

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

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