Blackbaud NetCommunity vs Foundation Directory Online (FDO)

• Data integration with The Raiser's Edge - data which is collected in Blackbaud NetCommunity directly integrates with The Raiser's Edge interface and can be seamlessly downloaded into the CRM.
• Donation/Event/Membership registration - the product comes with out-of-the-box forms that can be used for these basic functions. They are flexible, but structured enough to integrate the data back to the CRM.
• Email marketing - constituents can be emailed directly from the Blackbaud NetCommunity platform by querying the data available in the CRM. Targeted email communications can be setup as well as ongoing subscriptions/newsetters.
• Content management - general tools to manage content are available. Business users can add/modify/delete this content without tremendous technical expertise. The content can also be shared across multiple websites - or A/B split tested to determine preference.
• Friendly URLs - the product allows for friendly URLs that are also more searchable on the major search engines (i.e. Google, Bing, Yahoo, etc.).

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• Summarizing foundation information (contact info, funding priorities, geographic priorities, etc.) in a user-friendly format
• Recommending similar foundations based on certain criteria, this is helpful when looking for new funding opportunities
• Being able to search through organization's 990s using crtl + F

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• NetCommunity has very simple analytics. It would be great to be able to see more in depth information on how constituents are reacting to the email they receive.
• Though it is simple to construct an email, making a complex design can be challenging due to the limitations of the design tool.
• Although A/B testing is available within NetCommunity, it is not easy to set up.

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• As this platform grows, more data will be available and I'm looking forward to even further narrowed search results.

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• We were able to purchase a package integrating all types of Blackbaud products which integrate.
• We are able to update our desktop, mobile donation pages which allow us to take donations while having great support available at all times.
• The donation forms and email tools are not very visually appealing and user-friendly so this makes it difficult to implement and in return donors don't have a user-friendly experience.

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• We don't apply for many grants, however; we use look for resources to direct nonprofit when looking for additional funding outside of our funding process.

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