56 Ratings
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Score 6.1 out of 100
5 Ratings
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Score 8.8 out of 100

Attribute Ratings

  • Foundation Directory Online (FDO) is rated higher in 1 area: Likelihood to Recommend
  • Blackbaud NetCommunity and Foundation Directory Online (FDO) are tied in 1 area: Support Rating

Likelihood to Recommend

6.5

Blackbaud NetCommunity

65%
22 Ratings
8.1

Foundation Directory Online (FDO)

81%
3 Ratings

Likelihood to Renew

5.6

Blackbaud NetCommunity

56%
5 Ratings

Foundation Directory Online (FDO)

N/A
0 Ratings

Usability

8.2

Blackbaud NetCommunity

82%
2 Ratings

Foundation Directory Online (FDO)

N/A
0 Ratings

Availability

9.0

Blackbaud NetCommunity

90%
2 Ratings

Foundation Directory Online (FDO)

N/A
0 Ratings

Performance

8.0

Blackbaud NetCommunity

80%
2 Ratings

Foundation Directory Online (FDO)

N/A
0 Ratings

Support Rating

10.0

Blackbaud NetCommunity

100%
8 Ratings
10.0

Foundation Directory Online (FDO)

100%
2 Ratings

In-Person Training

9.0

Blackbaud NetCommunity

90%
1 Rating

Foundation Directory Online (FDO)

N/A
0 Ratings

Implementation Rating

1.9

Blackbaud NetCommunity

19%
6 Ratings

Foundation Directory Online (FDO)

N/A
0 Ratings

Likelihood to Recommend

Blackbaud NetCommunity

For those using the events module, NetCommunity is great, though if you do a lot of walk/run type of events where individuals sponsor other individuals, something like TeamRaiser might make more sense. If you don't have the staff resources for web developers dedicated to fundraising tasks, then NetCommunity is a great tool. It's not as customisable as an experienced programmer/developer might want, but it still has a lot of options. It also has a lot of nuance, and if you cannot make an investment of time or money into getting staff trained, it's not going to work out well.
Rachel Slager | TrustRadius Reviewer

Foundation Directory Online (FDO)

Beyond any pros or cons, the simple fact is that FDO is the industry standard for grant prospecting databases. Others like GrantStation, GrantSearch, and more can offer some other functionalities or different UX/UI, but ultimately I've never found something that other search platforms had that FDO did not. If you are a non-profit organization, you need a subscription to FDO if you have any serious interest in prospecting (and getting) institutional funding.
David S. Levine, CFRE | TrustRadius Reviewer

Pros

Blackbaud NetCommunity

  • Data integration with The Raiser's Edge - data which is collected in Blackbaud NetCommunity directly integrates with The Raiser's Edge interface and can be seamlessly downloaded into the CRM.
  • Donation/Event/Membership registration - the product comes with out-of-the-box forms that can be used for these basic functions. They are flexible, but structured enough to integrate the data back to the CRM.
  • Email marketing - constituents can be emailed directly from the Blackbaud NetCommunity platform by querying the data available in the CRM. Targeted email communications can be setup as well as ongoing subscriptions/newsetters.
  • Content management - general tools to manage content are available. Business users can add/modify/delete this content without tremendous technical expertise. The content can also be shared across multiple websites - or A/B split tested to determine preference.
  • Friendly URLs - the product allows for friendly URLs that are also more searchable on the major search engines (i.e. Google, Bing, Yahoo, etc.).
Robert Goodman | TrustRadius Reviewer

Foundation Directory Online (FDO)

  • Summarizing foundation information (contact info, funding priorities, geographic priorities, etc.) in a user-friendly format
  • Recommending similar foundations based on certain criteria, this is helpful when looking for new funding opportunities
  • Being able to search through organization's 990s using crtl + F
Anonymous | TrustRadius Reviewer

Cons

Blackbaud NetCommunity

  • NetCommunity has very simple analytics. It would be great to be able to see more in depth information on how constituents are reacting to the email they receive.
  • Though it is simple to construct an email, making a complex design can be challenging due to the limitations of the design tool.
  • Although A/B testing is available within NetCommunity, it is not easy to set up.
Lily Barger | TrustRadius Reviewer

Foundation Directory Online (FDO)

  • As this platform grows, more data will be available and I'm looking forward to even further narrowed search results.
Abby Landmeier | TrustRadius Reviewer

Pricing Details

Blackbaud NetCommunity

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Foundation Directory Online (FDO)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Blackbaud NetCommunity

Blackbaud NetCommunity 5.6
Based on 5 answers
The only reason for this is due to the fact that we are only using the product for a specific purpose that is not directly tied to the newsletters. There are better products out there for what we are doing with grant processing. We will most likely move to a new software instead of renewing for our purposes
John Glenn | TrustRadius Reviewer

Foundation Directory Online (FDO)

No score
No answers yet
No answers on this topic

Usability

Blackbaud NetCommunity

Blackbaud NetCommunity 8.2
Based on 2 answers
The interface with Raiser's Edge and the many different ways our users can interact with the website are a big plus for us. Event registrations are our most popular transaction type and having this on line makes our lives much easier.
Elaine Tucker | TrustRadius Reviewer

Foundation Directory Online (FDO)

No score
No answers yet
No answers on this topic

Reliability and Availability

Blackbaud NetCommunity

Blackbaud NetCommunity 9.0
Based on 2 answers
Product is stable is up 99.99% of the time. As a hosted customer, we do experience some minor downtime when routers or switches malfunction. We feel the downtime has been minimal and the communications around these outages has been good.
Robert Goodman | TrustRadius Reviewer

Foundation Directory Online (FDO)

No score
No answers yet
No answers on this topic

Performance

Blackbaud NetCommunity

Blackbaud NetCommunity 8.0
Based on 2 answers
Blackbaud NetCommunity uses .NET technology. It can be sluggish at times if not optimized, but overall we have been pleased with the performance when handling large volumes of traffic.
Robert Goodman | TrustRadius Reviewer

Foundation Directory Online (FDO)

No score
No answers yet
No answers on this topic

Support Rating

Blackbaud NetCommunity

Blackbaud NetCommunity 10.0
Based on 8 answers
Blackbaud NetCommunity and all of the Blackbaud products have a great support system. Blackbaud NetCommunity offers support through phone calls, chats, online, and email. Their response time is very quick and the support analysts work with you to resolve issues in a very timely matter. If they do not personally know the answer they will direct you to another support analyst that will be able to assist in a resolution.
Linda Behrman | TrustRadius Reviewer

Foundation Directory Online (FDO)

Foundation Directory Online (FDO) 10.0
Based on 2 answers
Any question is answered within 24-48 hours, professionally. If one person can't answer right away, they will seek answers within their support group and find the answer for you.
David S. Levine, CFRE | TrustRadius Reviewer

In-Person Training

Blackbaud NetCommunity

Blackbaud NetCommunity 9.0
Based on 1 answer
As expected. Courseware was a nice reference guide.
Robert Goodman | TrustRadius Reviewer

Foundation Directory Online (FDO)

No score
No answers yet
No answers on this topic

Implementation Rating

Blackbaud NetCommunity

Blackbaud NetCommunity 1.9
Based on 6 answers
I truly wish that "0" was an option. I never really pin-pointed whether the implementation issues that we had were caused by Blackbaud, or if it was part of a larger issue that began in-house.
Katalin Sankowich | TrustRadius Reviewer

Foundation Directory Online (FDO)

No score
No answers yet
No answers on this topic

Alternatives Considered

Blackbaud NetCommunity

We tried to use this for a while and actually had different groups set up to begin implementing the interface into our computer but for some reason, we could not get a handle on it. iMIS ended up winning out in the long run because it was easier for people of all generations to use and understand. People just preferred the layout and the usability so ultimately it was kept as our main system.
Brandon Dix | TrustRadius Reviewer

Foundation Directory Online (FDO)

I have also used Grant Station and GuideStar for foundation research and have found Foundation Directory Online to be the most user-friendly, provide the most detailed information about foundations, and to have the best search features in order to find the funders that I am looking for as well as to discover new funders
Anonymous | TrustRadius Reviewer

Return on Investment

Blackbaud NetCommunity

  • We were able to purchase a package integrating all types of Blackbaud products which integrate.
  • We are able to update our desktop, mobile donation pages which allow us to take donations while having great support available at all times.
  • The donation forms and email tools are not very visually appealing and user-friendly so this makes it difficult to implement and in return donors don't have a user-friendly experience.
Michelle Hidalgo | TrustRadius Reviewer

Foundation Directory Online (FDO)

  • We don't apply for many grants, however; we use look for resources to direct nonprofit when looking for additional funding outside of our funding process.
Abby Landmeier | TrustRadius Reviewer

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