2 Ratings
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Score 1.1 out of 100
4 Ratings
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Score 6 out of 100

Likelihood to Recommend

Blackbaud Tuition Management (formerly Smart Tuition)

Smart Tuition is a good platform for schools that want to incorporate the financial aid application process and billing together. Parent use is easy to navigate, and it reduces the time spent by school staff to manage accounts. In a school where the financial aid application process is not done by a third party, Smart Tuition may not be the option they are looking to implement.
Kim Norbeck | TrustRadius Reviewer

Senior Systems, from Community Brands

Senior Systems school software is great for small schools looking for a software package that can be implemented across many departments in the school at a reasonable price. Senior Systems does offer on boarding and training to help learn the system but continuing training is difficult though also necessary. Senior's admissions software modules leave much to be desired though they have purchased Ravenna which offers a top-of-the-line option that blends very well with Senior.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Student and Faculty Administration

Blackbaud Tuition Management (formerly Smart Tuition)
Senior Systems, from Community Brands
6.4
Integrations with 3rd-Party Education Technology
Blackbaud Tuition Management (formerly Smart Tuition)
Senior Systems, from Community Brands
4.0
Online Registration Management
Blackbaud Tuition Management (formerly Smart Tuition)
Senior Systems, from Community Brands
7.0
District Communications, such as messaging and alerting
Blackbaud Tuition Management (formerly Smart Tuition)
Senior Systems, from Community Brands
6.0
Roster Management
Blackbaud Tuition Management (formerly Smart Tuition)
Senior Systems, from Community Brands
8.0
Platform Customization
Blackbaud Tuition Management (formerly Smart Tuition)
Senior Systems, from Community Brands
9.0
Student Data Security
Blackbaud Tuition Management (formerly Smart Tuition)
Senior Systems, from Community Brands
7.0
Community Support
Blackbaud Tuition Management (formerly Smart Tuition)
Senior Systems, from Community Brands
5.0
Class Scheduling
Blackbaud Tuition Management (formerly Smart Tuition)
Senior Systems, from Community Brands
7.0
Compliance Support
Blackbaud Tuition Management (formerly Smart Tuition)
Senior Systems, from Community Brands
5.0

Pros

Blackbaud Tuition Management (formerly Smart Tuition)

  • Website is easy to navigate
  • Customer service is very professional and helpful
  • Multiple options for making payments and setting up accounts
Kim Norbeck | TrustRadius Reviewer

Senior Systems, from Community Brands

  • A broad-based, unified platform that can be used in many areas across campus.
  • Robust database that is very customizable.
  • A web-based platform that can be used on any device.
Anonymous | TrustRadius Reviewer

Cons

Blackbaud Tuition Management (formerly Smart Tuition)

  • I have been happy with Smart Tuition and have not had any issues.
Kim Norbeck | TrustRadius Reviewer

Senior Systems, from Community Brands

  • Outdated look and feel for internal and external customers.
  • Somewhat complicated and tough to learn; it's not very intuitive.
  • Customer service response times and support leave something to be desired.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Blackbaud Tuition Management (formerly Smart Tuition)

I use FACTS in my role at work, and my children's school uses Smart Tuition. I am more familiar with Smart Tuition as a parent, but it seems to be a good solution for the high school. Since we do the financial aid in-house at my school of employment, FACTS works better for us.
Kim Norbeck | TrustRadius Reviewer

Senior Systems, from Community Brands

On the admissions front, SchoolAdmin beats the Senior Admissions module hands down for ease of use, performance, customer service, and reliability. We have had no downtime issues with Senior but regularly experienced downtime issues with Senior. School Admin is also very intuitive and easy to learn and use. Senior has a much steeper learning curve.
Anonymous | TrustRadius Reviewer

Return on Investment

Blackbaud Tuition Management (formerly Smart Tuition)

  • Excellent tracking of accounts for the school
  • Customer service interacts with the parents' questions
  • One system for the school staff to manage
Kim Norbeck | TrustRadius Reviewer

Senior Systems, from Community Brands

  • A fairly priced system.
  • [The] convenience of having to manage only one system and database.
  • Senior is long overdue for an update and refresh to make it look modern and to make it more easy and intuitive to use.
Anonymous | TrustRadius Reviewer

Pricing Details

Blackbaud Tuition Management (formerly Smart Tuition)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Senior Systems, from Community Brands

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Blackbaud Tuition Management (formerly Smart Tuition)
8.0
Senior Systems, from Community Brands
6.0

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