Blackbaud Tuition Management vs. Senior Systems, from Community Brands

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Blackbaud Tuition Management
Score 5.3 out of 10
N/A
Blackbaud Tuition Management (formerly Smart Tuition) is a tuition management application providing student parents with online account access, online payment processing, a mobile app, and other features.N/A
Senior Systems, from Community Brands
Score 6.0 out of 10
N/A
Senior Systems, a Community Brands company since 2016, offers their school management system oriented around the needs of K-12 private and independent schools, including the modular Ascendance database for student data and admissions management (among other ancillary features), and the Radius platform to integrate Admissions, Accounting, Academics and Advancement.N/A
Pricing
Blackbaud Tuition ManagementSenior Systems, from Community Brands
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Blackbaud Tuition ManagementSenior Systems, from Community Brands
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
More Pricing Information
Community Pulse
Blackbaud Tuition ManagementSenior Systems, from Community Brands
Top Pros
Top Cons

No answers on this topic

Features
Blackbaud Tuition ManagementSenior Systems, from Community Brands
Student and Faculty Administration
Comparison of Student and Faculty Administration features of Product A and Product B
Blackbaud Tuition Management
-
Ratings
Senior Systems, from Community Brands
6.4
1 Ratings
Integrations with 3rd-Party Education Technology00 Ratings4.01 Ratings
Online Registration Management00 Ratings7.01 Ratings
District Communications, such as messaging and alerting00 Ratings6.01 Ratings
Roster Management00 Ratings8.01 Ratings
Platform Customization00 Ratings9.01 Ratings
Student Data Security00 Ratings7.01 Ratings
Community Support00 Ratings5.01 Ratings
Class Scheduling00 Ratings7.01 Ratings
Compliance Support00 Ratings5.01 Ratings
User Ratings
Blackbaud Tuition ManagementSenior Systems, from Community Brands
Likelihood to Recommend
8.0
(1 ratings)
6.0
(1 ratings)
User Testimonials
Blackbaud Tuition ManagementSenior Systems, from Community Brands
Likelihood to Recommend
Blackbaud
Smart Tuition is a good platform for schools that want to incorporate the financial aid application process and billing together. Parent use is easy to navigate, and it reduces the time spent by school staff to manage accounts. In a school where the financial aid application process is not done by a third party, Smart Tuition may not be the option they are looking to implement.
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Community Brands
Senior Systems school software is great for small schools looking for a software package that can be implemented across many departments in the school at a reasonable price. Senior Systems does offer on boarding and training to help learn the system but continuing training is difficult though also necessary. Senior's admissions software modules leave much to be desired though they have purchased Ravenna which offers a top-of-the-line option that blends very well with Senior.
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Pros
Blackbaud
  • Website is easy to navigate
  • Customer service is very professional and helpful
  • Multiple options for making payments and setting up accounts
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Community Brands
  • A broad-based, unified platform that can be used in many areas across campus.
  • Robust database that is very customizable.
  • A web-based platform that can be used on any device.
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Cons
Blackbaud
  • I have been happy with Smart Tuition and have not had any issues.
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Community Brands
  • Outdated look and feel for internal and external customers.
  • Somewhat complicated and tough to learn; it's not very intuitive.
  • Customer service response times and support leave something to be desired.
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Alternatives Considered
Blackbaud
I use FACTS in my role at work, and my children's school uses Smart Tuition. I am more familiar with Smart Tuition as a parent, but it seems to be a good solution for the high school. Since we do the financial aid in-house at my school of employment, FACTS works better for us.
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Community Brands
On the admissions front, SchoolAdmin beats the Senior Admissions module hands down for ease of use, performance, customer service, and reliability. We have had no downtime issues with Senior but regularly experienced downtime issues with Senior. School Admin is also very intuitive and easy to learn and use. Senior has a much steeper learning curve.
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Return on Investment
Blackbaud
  • Excellent tracking of accounts for the school
  • Customer service interacts with the parents' questions
  • One system for the school staff to manage
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Community Brands
  • A fairly priced system.
  • [The] convenience of having to manage only one system and database.
  • Senior is long overdue for an update and refresh to make it look modern and to make it more easy and intuitive to use.
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