2 Ratings
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Score 1.1 out of 100
2 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Blackbaud Tuition Management (formerly Smart Tuition)

Smart Tuition is a good platform for schools that want to incorporate the financial aid application process and billing together. Parent use is easy to navigate, and it reduces the time spent by school staff to manage accounts. In a school where the financial aid application process is not done by a third party, Smart Tuition may not be the option they are looking to implement.
Kim Norbeck | TrustRadius Reviewer

Rediker Administrator's Plus

It's a great system for storing student information and extracting it into usable data. If you're looking for a robust report creation system, though, it's not the best choice unless you have someone skilled with programming languages.
Stephanie McMurray | TrustRadius Reviewer

Pros

Blackbaud Tuition Management (formerly Smart Tuition)

  • Website is easy to navigate
  • Customer service is very professional and helpful
  • Multiple options for making payments and setting up accounts
Kim Norbeck | TrustRadius Reviewer

Rediker Administrator's Plus

  • The ease of data exports into easy Excel Spreadsheets is one of my favorite features. It allows me the ability to quickly see data and arrange it for ease of use of our teachers, administrative staff, and stakeholders.
  • Administrative Plus can be easily customized to display student record data in the most relevant way for our organization.
  • The customer service support team is always quick to respond, and extremely helpful. I can reach them through user forums, emails, or a phone call, and I know they will always provide a fast and thorough response.
Stephanie McMurray | TrustRadius Reviewer

Cons

Blackbaud Tuition Management (formerly Smart Tuition)

  • I have been happy with Smart Tuition and have not had any issues.
Kim Norbeck | TrustRadius Reviewer

Rediker Administrator's Plus

  • Their reports feature needs to be more user friendly. They use their own personal code to write reports, and it's not very user friendly to the average person. It would be much nicer to have a WYSIWYG editor where I could create what I wanted without having to know their special language.
  • The system could use a more modern face lift, and perhaps a more intuitive interface.
  • The sync process between the Parent, Teacher, and Student Portals is slow. Data should be continually synced between the two in real time, instead of initiated by the user.
Stephanie McMurray | TrustRadius Reviewer

Alternatives Considered

Blackbaud Tuition Management (formerly Smart Tuition)

I use FACTS in my role at work, and my children's school uses Smart Tuition. I am more familiar with Smart Tuition as a parent, but it seems to be a good solution for the high school. Since we do the financial aid in-house at my school of employment, FACTS works better for us.
Kim Norbeck | TrustRadius Reviewer

Rediker Administrator's Plus

We were using Aeries for our student information system prior to Rediker, and it was a messy database with too much redundancy, making it difficult to extract the data you were looking for from the system.
Stephanie McMurray | TrustRadius Reviewer

Return on Investment

Blackbaud Tuition Management (formerly Smart Tuition)

  • Excellent tracking of accounts for the school
  • Customer service interacts with the parents' questions
  • One system for the school staff to manage
Kim Norbeck | TrustRadius Reviewer

Rediker Administrator's Plus

  • A less expensive alternative as far as Student Information Systems go.
Stephanie McMurray | TrustRadius Reviewer

Pricing Details

Blackbaud Tuition Management (formerly Smart Tuition)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rediker Administrator's Plus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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