What users are saying about
39 Ratings
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Score 8.7 out of 100
22 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

BlackBerry Protect (CylancePROTECT)

If I had to recommend an endpoint AV solution, [BlackBerry Protect (CylancePROTECT)] would be on the list...in fact at the top of the current list. It is a cost effective solution. When we did the bakeoff in our selection we built 3 generic W10 PCs. We located a Malware repository on the internet and downloaded a package of 100. The first solution stopped 80% from installing, the second stopped 100%, [BlackBerry (CylancePROTECT)] would not let the package download! Winner winner chicken dinner :)
Rod Payton | TrustRadius Reviewer

SentinelOne

Due to the low administrative overhead, SentinelOne is a good solution for companies with smaller staffs who may not have dedicated security resources. EDR capabilities are not as extensive as some other products but basic information is available an unless you have sufficient resources to evaluate data, additional data may not be valuable. SentinelOne offers a very good blend of data and automatic remediation and protection.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

BlackBerry Protect (CylancePROTECT)
8.3
SentinelOne
8.6
Anti-Exploit Technology
BlackBerry Protect (CylancePROTECT)
8.2
SentinelOne
9.9
Endpoint Detection and Response (EDR)
BlackBerry Protect (CylancePROTECT)
8.5
SentinelOne
8.9
Centralized Management
BlackBerry Protect (CylancePROTECT)
8.2
SentinelOne
8.8
Hybrid Deployment Support
BlackBerry Protect (CylancePROTECT)
6.7
SentinelOne
6.7
Infection Remediation
BlackBerry Protect (CylancePROTECT)
8.9
SentinelOne
9.1
Vulnerability Management
BlackBerry Protect (CylancePROTECT)
8.7
SentinelOne
7.3
Malware Detection
BlackBerry Protect (CylancePROTECT)
9.1
SentinelOne
9.3

Pros

BlackBerry Protect (CylancePROTECT)

  • Fast and Unobtrusive, users hardly notice that Cylance is running on their computer, except when it detects something malicious
  • User interface is simple for end users, and the management interface is streamlined and easy to get started with. The management interface has a quick tutorial that comes up upon first login that explains all the different aspects of how to configure CylanceProtect.
  • Customer support is fantastic - in that if you get stuck or need help understanding a feature/setting, they are quick to respond and help to ensure that your configuration is set as optimal as possible for your scenarios.
Anonymous | TrustRadius Reviewer

SentinelOne

  • It allows granular, targeted control of endpoints.
  • It has a central management console.
  • It allows management of endpoints through policies or groups and/or individual device control.
Eric Milles | TrustRadius Reviewer

Cons

BlackBerry Protect (CylancePROTECT)

  • It would be great if there was a way for an administrator to make a file as safe from the end user device when a false positive has occurred (which is rare). At present and administrator has to log into the web console, create an exception and then wait 60-120 seconds for this to be effective on the end user device, still great, but this can be frustrating for users that are urgently trying to use the file.
  • Executive reporting could be better. Just a single page dashboard report that could be included in other monthly reporting.
Anonymous | TrustRadius Reviewer

SentinelOne

  • Deep dive search is hit or miss.
  • Using Vigilance (vendor provided MSSP) was frustrating as they did not inform us how they reach solutions.
Nathan Venno | TrustRadius Reviewer

Likelihood to Renew

BlackBerry Protect (CylancePROTECT)

BlackBerry Protect (CylancePROTECT) 10.0
Based on 1 answer
It's simply been the best product I've used and tested within the past four years.
Eric Rise | TrustRadius Reviewer

SentinelOne

SentinelOne 10.0
Based on 1 answer
Reliable for simple installation and above all efficient
Anonymous | TrustRadius Reviewer

Usability

BlackBerry Protect (CylancePROTECT)

BlackBerry Protect (CylancePROTECT) 10.0
Based on 1 answer
  1. Great product
  2. Great technology
  3. Great people
  4. Great leader (Stuart McClure)
  5. Great Service
I work with hundreds of complex suppliers in healthcare and tech, and this company is more than just an extension of our business.
Shaun van Niekerk, CISSP | TrustRadius Reviewer

SentinelOne

SentinelOne 9.0
Based on 1 answer
Compared to all the other major players, SentinelOne is truly hands off. One installed, the tool is able to manage all the major threats on my endpoints without intervention. The biggest thing the IT Dept has to do now is just clear the incidents after SentinelOne has dealt with them. Every other tool I have used requires significantly more effort to maintain.
Anonymous | TrustRadius Reviewer

Support Rating

BlackBerry Protect (CylancePROTECT)

BlackBerry Protect (CylancePROTECT) 7.9
Based on 8 answers
I have only used CylancePROTECT support one time and they were very fast and responsive with the answers that solved my issue. That is the only reason I gave them a 7 as I have only had one interaction with them.
Brandon Engel | TrustRadius Reviewer

SentinelOne

SentinelOne 9.2
Based on 4 answers
Their support is good and quick to respond. The one issue we faced was when a non-protection issue arose there was a lot of dancing around trying to figure things out. This was frustrating as it took significantly longer to figure out issues. Lots of repetitive log gathers, screen caps, uninstalls that never seemed to resolve issues. Eventually, the product would be updated and the issue seemed to be resolved, but seemed to be the only solution.
Nathan Venno | TrustRadius Reviewer

Alternatives Considered

BlackBerry Protect (CylancePROTECT)

Cylance, I believe is the only one that uses the predict and prevent execution of advanced threats and malware at the endpoint. Cylance is by far a superior product.
Anonymous | TrustRadius Reviewer

SentinelOne

SentinelOne has provided us better protection than other products we used in the past. We have also seen less impact on the system performance.
Mark Patterson | TrustRadius Reviewer

Return on Investment

BlackBerry Protect (CylancePROTECT)

  • We have the piece of mind that our endpoints are protected.
  • We have more time to work on other projects as we don't have to worry about computers being on to have scheduled scans.
  • Our computers CPU and RAM aren't going to be taken up with big process like typical anti-virus programs do.
Andrew Vawdrey | TrustRadius Reviewer

SentinelOne

  • Solves our concern for more detailed management of endpoints.
  • Deployment is easily scripted and pushed out.
  • Fewer false positives than our previous solution, which had us chasing infections that did not exist, costing manpower.
Eric Milles | TrustRadius Reviewer

Pricing Details

BlackBerry Protect (CylancePROTECT)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

BlackBerry Protect (CylancePROTECT) Editions & Modules

Additional Pricing Details

SentinelOne

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SentinelOne Editions & Modules

Edition
Endpoint Protection Platform$451
  1. per endpoint per year
Additional Pricing Details

Rating Summary

Likelihood to Recommend

BlackBerry Protect (CylancePROTECT)
8.7
SentinelOne
8.9

Likelihood to Renew

BlackBerry Protect (CylancePROTECT)
10.0
SentinelOne
10.0

Usability

BlackBerry Protect (CylancePROTECT)
10.0
SentinelOne
9.0

Support Rating

BlackBerry Protect (CylancePROTECT)
7.9
SentinelOne
9.2

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