Blackberry Workspaces vs. NetApp Cloud Volumes ONTAP

It's so easy to have running lists that constantly need updating to basically live in a folder on your desktop. Open and save it like a regular document and then it's synced company-wide! However, syncing issues and almost non-existent customer support means that you're basically on your own to figure things out by trial and error.

Incentivized

NetApp Cloud Volumes ONTAP was well suited to begin our journey to cloud storage as a service. The ease and intuitiveness of the product to enable our administrators to design, configure, and deploy the storage in a hybrid cloud environment was instrumental to the success and the early adoption of the service.

Incentivized

• Simple to download.
• Easy to navigate.

Incentivized

• Simplicity
• Flexibility
• Cost savings

Incentivized

• Signs out unnecessarily.
• Slow syncing (sometimes).

Incentivized

• More competitive pricing at lower volumes of storage
• Make it possible to manage storage across hybrid and multiple cloud environments

Incentivized

I've personally never talked to anyone from customer support, but my boss has. It took him almost 2 weeks just to get a response back and it wasn't very helpful. We basically had to figure everything out on our own.

Incentivized

We utilized NetApp remote Professional Services to assist in our deployment and also engaged support since the deployment for assistance regarding some networking concerns. NetApp support was surprisingly quick to reply and very proactive in resolving our concerns much quicker than other support personnel from many of our other vendors we use. No complaints about NetApp support at this time.

Incentivized

I have never used anything besides Blackberry Workspaces (formerly Watchdox) so I am not sure how it stacks up against them.

Incentivized

ScienceLogic SL1 and SolarWinds Storage Resource Monitor (SRM) were the closest competitors to meeting our business objectives. Tivoli Storage Manager was not able to meet the initial requirements. There was a significant overlap of capabilities between ScienceLogic SL1, SolarWinds SRM, and NetApp Cloud Volumes ONTAP. The latter provided a more positive and cohesive experience for our administrators and executives.

Incentivized

• Instead of sending large documents through email, we use this.

Incentivized

• Not really any noticeable impact yet
• We are utilizing the free tier that is provided as a promotion with current systems
• It remains to be seen if it will continue to be enough value to renew the subscription

Incentivized