What users are saying about
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Top Rated
903 Ratings
92 Ratings
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Score 6.2 out of 100

Webex Meetings

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Top Rated
903 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Blackboard Collaborate

It's useful for a classroom video session with a professor, as multiple students can access it at once (it will stream better if only the instructor uses video and others just use chat) and both lecture or answer questions, employing the Whiteboard feature as necessary. There is a hand raising option students can use to signal that they have a question, or they can just put a question in on the chat section.It is not as interactive as some video tutoring platforms I have seen, but it is something that our support services at school have access to with a site license, so it's ideal for us.
Becca Guler | TrustRadius Reviewer

Webex Meetings

It is well suited for scenarios where you are trying to communicate and collaborate with multiple colleagues at the same time who are located in multiple places and in multiple time zones. It is perfect for conducting online trainings and presentations as you can do screen shares and have an endless number of attendees call in to participate. It is less appropriate for a document sharing tool
Melissa Rances, PMP | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Blackboard Collaborate
4.0
Webex Meetings
8.0
High quality audio
Blackboard Collaborate
5.3
Webex Meetings
8.2
High quality video
Blackboard Collaborate
5.2
Webex Meetings
8.2
Low bandwidth requirements
Blackboard Collaborate
3.5
Webex Meetings
7.4
Mobile support
Blackboard Collaborate
2.0
Webex Meetings
8.2

Screen Sharing

Blackboard Collaborate
6.6
Webex Meetings
8.5
Desktop sharing
Blackboard Collaborate
6.5
Webex Meetings
8.8
Whiteboards
Blackboard Collaborate
6.8
Webex Meetings
8.3

Online Meetings / Events

Blackboard Collaborate
8.0
Webex Meetings
8.3
Calendar integration
Blackboard Collaborate
10.0
Webex Meetings
8.7
Meeting initiation
Blackboard Collaborate
6.6
Webex Meetings
8.5
Integrates with social media
Blackboard Collaborate
8.2
Webex Meetings
7.4
Record meetings / events
Blackboard Collaborate
7.7
Webex Meetings
8.5
Slideshows
Blackboard Collaborate
7.7
Webex Meetings
8.6

Online Events Collaboration

Blackboard Collaborate
8.2
Webex Meetings
8.3
Live chat
Blackboard Collaborate
8.2
Webex Meetings
8.3
Audience polling
Blackboard Collaborate
8.1
Webex Meetings
8.3
Q&A
Blackboard Collaborate
8.1
Webex Meetings
8.3

Online Events Security

Blackboard Collaborate
6.5
Webex Meetings
8.3
User authentication
Blackboard Collaborate
6.4
Webex Meetings
8.3
Participant roles & permissions
Blackboard Collaborate
6.7
Webex Meetings
8.5
Confidential attendee list
Blackboard Collaborate
6.6
Webex Meetings
8.0

Pros

Blackboard Collaborate

  • The ability to host a number of people in a meeting and manage their participation via text and audio.
  • The screen sharing features allows presenters to demonstrate procedures exactly as instructed on the screen. This also allows the presenter to permit others to share their screens if they need clarification of something or to share further ideas.
  • The software gives you the freedom to use a whiteboard to draw/demonstrate concepts to students and other employees.
Carly Pietrzyk, PhD | TrustRadius Reviewer

Webex Meetings

  • Webex was easily accessible throughout the org for meetings - the integration with Outlook was pretty good.
  • Webex did a good job with screen sharing and the standard webconference (non-audio) features.
  • The Webex app was not insignificant. I used it on an iphone as a supplement and it was very useful.
Chris Carpenter | TrustRadius Reviewer

Cons

Blackboard Collaborate

  • Logging in can be challenging for students who are not exactly computer literate. The program's reliance on an updated Java can be a real source of frustration for students and parents.
  • Accessing sessions once they've been recorded is a bit cumbersome. It is especially difficult for professors who are not as computer literate.
  • Accessing a virtual classroom could be improved. I would like to see a customizable "button" or "widget" option that can be placed on a professor's webpage.
Laura Abercrombie | TrustRadius Reviewer

Webex Meetings

  • Integration with a company's teleconference system is not always smooth. If it were up to me, I'd only allow VoIP through the Webex Meetings for audio.
  • For new Webex host users, the learning curve can be steep since there are many features that the host needs to be sure to configure and know how to control.
  • The user interface has changed quite a bit throughout the years. I feel in the last few years the colors and arrangements have made it more difficult to find things in the Webex Meeting's window and panels.
  • Sometimes attendees are joining from their company which has specific desktop restrictions that may make joining the meeting not intuitive for the users. It would help if they could detect that and make it more intuitive for the user to know they should run the stand-alone temporary exe file, for example.
Cordell Yin | TrustRadius Reviewer

Likelihood to Renew

Blackboard Collaborate

Blackboard Collaborate 9.0
Based on 1 answer
It is a tool that faculty likes to use. It has so much flexibility to allow students to see a class even if they happen to not be available in the classroom.
Anonymous | TrustRadius Reviewer

Webex Meetings

Webex Meetings 5.7
Based on 11 answers
ES UNA APLICACION EXCELENTEQUE NOS SIRVE PARA AHORAR TIEMPOS Y POTENCIA LA PRODUCTIVIDAD It's an excellent application that saves us time and increases productivity
Salvador Pineda | TrustRadius Reviewer

Usability

Blackboard Collaborate

Blackboard Collaborate 8.9
Based on 3 answers
Blackboard collaborate, is very easy to use, in my opinion. However, I consider myself fairly computer and technologically literate. Some professors, students, and parents I know who try to use the software have a difficult time with it. Some suggestions for improvement--I think there should be an autostart tutorial for participants (and session leaders, if I'm being honest) with an checkbox option to "never see this again" if you find yourself to be an expert. It should cover the basics such as: the raise hand feature (or the other polling features), the chatbox feature, the whiteboard feature, and the mic/camera. This way, we don't have students freaking out when they enter the session and us having to calm them down every single time. It may make the program a little less "lightweight" which I know is what you're going for--but it makes the workflow more challenging for those of us actually using the software regularly.
Laura Abercrombie | TrustRadius Reviewer

Webex Meetings

Webex Meetings 6.7
Based on 19 answers
It's extremely easy to learn how to use the WebEx Meetings platform. All attendees have to do is join the meeting and then they'll see the presenters screen. Presenters just have to learn how to share their desktop, documents and videos and how to add additional presenters if need be
Jess Messenger | TrustRadius Reviewer

Reliability and Availability

Blackboard Collaborate

Blackboard Collaborate 8.0
Based on 1 answer
The availability of the software is quite impressive. You can access it at any time that you want and from anywhere that you want, but that depends on how the software is set up by the University. There might be sudden outages due to not having enough space on your database, which we had that very issue happen recently here at our University. During that time, you could not access their blackboard at all until it was brought up online again.
Anonymous | TrustRadius Reviewer

Webex Meetings

No score
No answers yet
No answers on this topic

Performance

Blackboard Collaborate

Blackboard Collaborate 9.0
Based on 1 answer
The performance of the software is remarkable. The loading speed of the pages is more than satisfying, it all depends on the users internet package. So far, there wasn't any issue of Blackboard slowing down other software or systems when integrated with them
Anonymous | TrustRadius Reviewer

Webex Meetings

No score
No answers yet
No answers on this topic

Support

Blackboard Collaborate

Blackboard Collaborate 9.0
Based on 1 answer
Blackboard support is quite knowledgeable and quick to respond to requests.
Anonymous | TrustRadius Reviewer

Webex Meetings

Webex Meetings 8.1
Based on 43 answers
It's just easy to speak to someone in Webex support and get answers to your problems. The system is so intuitive a new user becomes an expert by the end of the first call. The help sections answer pretty much everything I have ever asked and only really needed to contact support once which was a seamless interaction.
David Marsh | TrustRadius Reviewer

Implementation

Blackboard Collaborate

No score
No answers yet
No answers on this topic

Webex Meetings

Webex Meetings 7.0
Based on 4 answers
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
Chris Carpenter | TrustRadius Reviewer

Alternatives Considered

Blackboard Collaborate

While other products can handle more active participants in a meeting at one time, Blackboard Collaborate has a much simpler and easy-to-use interface that makes it an ideal product for one to many presentations. It integrates fully with multiple learning management systems to allow simply scheduling as well as has a separate front-end to allow for use outside of the LMS.
Anonymous | TrustRadius Reviewer

Webex Meetings

Por la integración de los componentes que tiene con Meraki y Webex en su uso ha digo necesario integrar los compañeros y todos los factores que realizan la interconexión para favorecer el uso y conectividad de cada usuario y o sistema implementado. Que ayuda a el uso correcto de Cisco Webex.For the integration of the components that it has with Meraki, I have said that it is necessary to integrate the partners and all the factors that make the interconnection to favor the use and connectivity of each user and system implemented. That helps ensure the correct use of Cisco Webex.
Jesus Moctezuma | TrustRadius Reviewer

Scalability

Blackboard Collaborate

Blackboard Collaborate 8.0
Based on 1 answer
The reason for this rating is that the software is a pretty good tool that can be utilized for use in all of the Universities around the world. It has the capability to fulfill the needs of various different education systems. Although, there are slight improvements that are needed, therefore the rating is at 8.
Anonymous | TrustRadius Reviewer

Webex Meetings

No score
No answers yet
No answers on this topic

Return on Investment

Blackboard Collaborate

  • Collaborate Ultra has been the most effective for us for training faculty virtually.
  • Faculty have been excited that they can have a remote guest speaker in their classroom, and all they need to do for set up is to e-mail that guest speaker a link to join the session.
  • Collaborate Ultra is beyond useful for faculty to meet with online students who are either across the country, or even in other countries, with tools that really help to focus on course work.
Joseph Axenroth | TrustRadius Reviewer

Webex Meetings

  • Ability for multiple countries to communicate in an efficient manner to accommodate business needs.
  • Ability to provide web training to staff working remotely or staff who are not able to travel can still participate in meetings which saves money on travel expenses.
  • Ability to provide clients with a clear, accurate presentation over a live web session which again saves money on travel expenses.
  • One minor impact is that some competitors are less costly.
Samantha McMahon | TrustRadius Reviewer

Pricing Details

Blackboard Collaborate

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Webex Meetings

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Blackboard Collaborate
3.7
Webex Meetings
8.3

Likelihood to Renew

Blackboard Collaborate
9.0
Webex Meetings
5.7

Usability

Blackboard Collaborate
8.9
Webex Meetings
6.7

Reliability and Availability

Blackboard Collaborate
8.0
Webex Meetings

Performance

Blackboard Collaborate
9.0
Webex Meetings

Support

Blackboard Collaborate
9.0
Webex Meetings
8.1

Implementation

Blackboard Collaborate
Webex Meetings
7.0

Scalability

Blackboard Collaborate
8.0
Webex Meetings

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