What users are saying about
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337 Ratings
89 Ratings
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Score 7 out of 101

Google Hangouts

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337 Ratings
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Score 8.3 out of 101

Likelihood to Recommend

Blackboard Collaborate

It's useful for a classroom video session with a professor, as multiple students can access it at once (it will stream better if only the instructor uses video and others just use chat) and both lecture or answer questions, employing the Whiteboard feature as necessary. There is a hand raising option students can use to signal that they have a question, or they can just put a question in on the chat section.It is not as interactive as some video tutoring platforms I have seen, but it is something that our support services at school have access to with a site license, so it's ideal for us.
Becca Guler profile photo

Google Hangouts

GREAT for one on one, outgoing calls, integration with Google Voice as a telephone replacement, mobile use, or multi-way calls on the fly.LESS good for organized webinar-style gatherings, using on lower-powered hardware, screen sharing, or when higher quality is needed.
Pax Whitfield profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Blackboard Collaborate
7.1
Google Hangouts
High quality audio
Blackboard Collaborate
7.1
Google Hangouts
High quality video
Blackboard Collaborate
6.9
Google Hangouts
Low bandwidth requirements
Blackboard Collaborate
5.8
Google Hangouts
Mobile support
Blackboard Collaborate
8.4
Google Hangouts

Screen Sharing

Blackboard Collaborate
7.6
Google Hangouts
Desktop sharing
Blackboard Collaborate
7.1
Google Hangouts
Whiteboards
Blackboard Collaborate
8.1
Google Hangouts

Online Meetings / Events

Blackboard Collaborate
8.7
Google Hangouts
Calendar integration
Blackboard Collaborate
9.9
Google Hangouts
Meeting initiation
Blackboard Collaborate
8.1
Google Hangouts
Integrates with social media
Blackboard Collaborate
8.2
Google Hangouts
Record meetings / events
Blackboard Collaborate
8.5
Google Hangouts
Slideshows
Blackboard Collaborate
8.7
Google Hangouts

Online Events Collaboration

Blackboard Collaborate
8.9
Google Hangouts
Live chat
Blackboard Collaborate
8.9
Google Hangouts
Audience polling
Blackboard Collaborate
9.1
Google Hangouts
Q&A
Blackboard Collaborate
8.8
Google Hangouts

Online Events Security

Blackboard Collaborate
7.9
Google Hangouts
User authentication
Blackboard Collaborate
6.6
Google Hangouts
Participant roles & permissions
Blackboard Collaborate
8.8
Google Hangouts
Confidential attendee list
Blackboard Collaborate
8.4
Google Hangouts

Cloud PBX

Blackboard Collaborate
Google Hangouts
8.7
Hosted PBX
Blackboard Collaborate
Google Hangouts
9.3
Multi-level Interactive Voice Response (IVR)
Blackboard Collaborate
Google Hangouts
7.8
User templates
Blackboard Collaborate
Google Hangouts
8.6
Call reports
Blackboard Collaborate
Google Hangouts
8.5
Directory of employee names
Blackboard Collaborate
Google Hangouts
9.0

Call Management

Blackboard Collaborate
Google Hangouts
8.2
Answering rules
Blackboard Collaborate
Google Hangouts
8.7
Call recording
Blackboard Collaborate
Google Hangouts
7.5
Call park
Blackboard Collaborate
Google Hangouts
7.5
Call screening
Blackboard Collaborate
Google Hangouts
8.5
Message alerts
Blackboard Collaborate
Google Hangouts
8.9

VoIP system collaboration

Blackboard Collaborate
Google Hangouts
9.3
Video conferencing
Blackboard Collaborate
Google Hangouts
9.3
Audio conferencing
Blackboard Collaborate
Google Hangouts
9.3

Mobile apps

Blackboard Collaborate
Google Hangouts
9.2
Mobile app for iOS
Blackboard Collaborate
Google Hangouts
9.2
Mobile app for Android
Blackboard Collaborate
Google Hangouts
9.2

Pros

Blackboard Collaborate

  • The ability to host a number of people in a meeting and manage their participation via text and audio.
  • The screen sharing features allows presenters to demonstrate procedures exactly as instructed on the screen. This also allows the presenter to permit others to share their screens if they need clarification of something or to share further ideas.
  • The software gives you the freedom to use a whiteboard to draw/demonstrate concepts to students and other employees.
Carly Pietrzyk, PhD profile photo

Google Hangouts

  • Casual chatting
  • Promoting conversation between teammates
  • Images, gifs and emojis.
Ignacio Cruz profile photo

Cons

Blackboard Collaborate

  • Currently, the audio and video features are enabled separately from each other. You could end up in a situation where 6 people in a 12-person classroom have their cameras enabled and 6 different people have their microphones enabled. It would be ideal if one "Talk" button turned on that person's audio and video simultaneously.
  • The number of active participants able to turn on their microphone or camera is still limited compared to other products on the market. Competing products allow dozens of participants to enable their audio and video during the entire session without having to switch back and forth as Blackboard Collaborate requires with larger sessions.
  • Blackboard Collaborate still relies on Java to function. As such, it has to bundle a Java launcher application in order to open sessions. Similar products can function using HTML5 entirely within modern browsers.
  • Desktop sharing is not visible on mobile apps although the chat, whiteboard, and audio is fully functional.
No photo available

Google Hangouts

  • Nothing that I've used with Google Hangouts has been too difficult. It has been great to work with.
Matt Graf profile photo

Likelihood to Renew

Blackboard Collaborate

Blackboard Collaborate 9.0
Based on 1 answer
It is a tool that faculty likes to use. It has so much flexibility to allow students to see a class even if they happen to not be available in the classroom.
No photo available

Google Hangouts

No score
No answers yet
No answers on this topic

Usability

Blackboard Collaborate

Blackboard Collaborate 8.9
Based on 3 answers
Collaborate is a easy to use, easy to learn, and a well supported product. It is not overly complex yet it is quite feature rich. I think that most users (both instructors and students) should find it easy to use without much outside help.
No photo available

Google Hangouts

No score
No answers yet
No answers on this topic

Reliability and Availability

Blackboard Collaborate

Blackboard Collaborate 8.0
Based on 1 answer
The availability of the software is quite impressive. You can access it at any time that you want and from anywhere that you want, but that depends on how the software is set up by the University. There might be sudden outages due to not having enough space on your database, which we had that very issue happen recently here at our University. During that time, you could not access their blackboard at all until it was brought up online again.
No photo available

Google Hangouts

No score
No answers yet
No answers on this topic

Performance

Blackboard Collaborate

Blackboard Collaborate 9.0
Based on 1 answer
The performance of the software is remarkable. The loading speed of the pages is more than satisfying, it all depends on the users internet package. So far, there wasn't any issue of Blackboard slowing down other software or systems when integrated with them
No photo available

Google Hangouts

No score
No answers yet
No answers on this topic

Support

Blackboard Collaborate

Blackboard Collaborate 9.0
Based on 1 answer
Blackboard support is quite knowledgeable and quick to respond to requests.
No photo available

Google Hangouts

Google Hangouts 9.1
Based on 2 answers
I would give it a higher rating but there are a few features that I would love for Google to introduce into their Hangouts.
No photo available

Alternatives Considered

Blackboard Collaborate

Blackboard LMS and Collaborate's integration as well as support from one vendor makes it a first choice if you are already using Blackboard as your LMS.
No photo available

Google Hangouts

The mobile app for Skype is much heavier and has a lot of functional issues, Google Hangouts works better with Android and most of the employees of the company are Android users.Lately some versions of desktop Skype came with lot of bugs and some of our clients dismissed its use.Hangouts is integrated with Google Calendar, that is our way of scheduling calls and meetings, so, its link for video calls comes with the calendar-event and make it easy to share (the link) and to coordinate the call.
María Lucía Santagata profile photo

Scalability

Blackboard Collaborate

Blackboard Collaborate 8.0
Based on 1 answer
The reason for this rating is that the software is a pretty good tool that can be utilized for use in all of the Universities around the world. It has the capability to fulfill the needs of various different education systems. Although, there are slight improvements that are needed, therefore the rating is at 8.
No photo available

Google Hangouts

No score
No answers yet
No answers on this topic

Return on Investment

Blackboard Collaborate

  • Increased communication between employees in different areas.
No photo available

Google Hangouts

  • Since we started having international clients, Google Hangouts became a tool we use almost every week. Communication with clients abroad is much easier with Hangouts.
  • Internal communication became faster with Hangouts, especially in cases of emergency.
  • I can't see a negative impact using Hangouts.
María Lucía Santagata profile photo

Pricing Details

Blackboard Collaborate

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Google Hangouts

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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