Likelihood to Recommend I would say it is very useful for group collaborations online, as well as virtual classrooms where you wish your students/guests to collaborate in an adaptable environment; however I would advise against using the shared screen to display audio or video, nor would I encourage the use of the shared board with a group of people with disciplinary issues (as there is no accountability for who wrote/drew what).
Read full review If a customer does not have SharePoint the entry in that kind of solution is a bit harder as the use of SharePoint can be so broad. It does not mean it is not the right solution as a company can use SharePoint LMS to start with and then expand to other functions and features. I strongly recommend to use SharePoint Standard or Enterprise and forgo the "free" SharePoint version as a) SharePoint's core functions and features are greatly enhanced in these two premium versions and b) more and more SharePoint LMS functions make use of these core Standard and Enterprise features in the future, like taxonomy, user profiles, etc. In general with all project it is as well recommended to have the full buy in by upper management and that the project initiative is fully supported. Adding such a solution (SharePoint LMS or any other LMS solution) will require the team not only to have a good plan on how the requirements can be achieved from a technical point of view, but how a training program can be rolled out to an organization of 5, 500, 5.000 or 50.000. The technical deployment of SharePoint LMS is measurable (I would say between 1-4 weeks based on the complexity, scale of the environment). 1-2 weeks of training (depending on the base knowledge of SharePoint in the company and the need to add knowledge of SharePoint LMS). That's it. Technically you are ready. If needed, any custom work, integration and development work comes on top. Where customer struggle is the availability and dedication of their own teams. Course content needs to be created, how should a course look like, what are the parameters, what are top ten things needed moving a course which was taught in a class room, but now to be delivered online. Buying the licenses is one thing, getting the solution up and running form a technical point of view is another, making it YOURS is the challenge!
Read full review Pros The Whiteboard feature is perfect for tutoring. We use it to write out formulas, draw diagrams, etc while in video chat to enhance explanations. The file attachment feature is also very handy. This means we don't have to do a follow-up with a student using their email to send files of handouts, etc. It's great that we only have to share a classroom access link for a student to enter a session. With other products, they had to set up a username and log-in with an account. Link access means 1 less hassle. We are currently beginning to use the "record session" feature video sessions to use as training for new employees. Read full review Course library is highly intuitive Completed courses are obviously graded The video player is embedded properly. Read full review Cons Some of the newest computer high resolution screens are not as compatible with the interface. The font and windows are much smaller and the user is not able to increase the size of the windows to make it easier to read/navigate. The audio can sometimes be inconsistent and tune in and out when someone is speaking. This is not every time though and many times the audio is clear. The login process takes a bit longer to get into the program. You have to go through a few step process and loading time to get into the application. Read full review Nothing comes to mind as it covered everything we needed and much that we did not use. Read full review Likelihood to Renew It is a tool that faculty likes to use. It has so much flexibility to allow students to see a class even if they happen to not be available in the classroom.
Read full review This product is great.
Read full review Usability Blackboard Collaborate is reliable and feature-rich. It's a great web conferencing tool for teaching & learning, offering polls, chat, video and audio, whiteboard, content sharing, and breakout rooms. Blackboard Collaborate can be used for virtual office hours, lectures, guest speakers, training, professional development, conferences, technical support, academic advising, and so much more. Blackboard Collaborate can be used separately from the learning management system or it can be integrated for a single sign-on experience. It supports recordings, playbacks, private sharing, and MP4 downloads. Overall, it's a solid tool and very reliable.
Read full review Reliability and Availability The availability of the software is quite impressive. You can access it at any time that you want and from anywhere that you want, but that depends on how the software is set up by the University. There might be sudden outages due to not having enough space on your database, which we had that very issue happen recently here at our University. During that time, you could not access their blackboard at all until it was brought up online again.
Read full review Performance The performance of the software is remarkable. The loading speed of the pages is more than satisfying, it all depends on the users internet package. So far, there wasn't any issue of Blackboard slowing down other software or systems when integrated with them
Read full review Support Rating Sometimes they do planned maintenance. Depending on the time zone you’re in, this may be in the middle of the night. That’s great. Sometimes this maintenance isn’t completed overnight however, and you need to use the platform and it is down. I’ve never been able to successfully contact them to report an outage or get assistance when it is down. I just have to wait until it comes back up to go to class, review sessions, etc.
Read full review The few times we actually needed support generally were during major upgrades of the system and getting a quick handle on how the configuration changed were the primary reasons.
Read full review Alternatives Considered Nearpod does not allow for the same type of synchronous environment that Blackboard collaborate does. Further,
Nearpod , as the name suggests is best suited for a face-to-face classroom that is, preferably, one-to-one. While it has some of the same functions as
Nearpod , Blackboard collaborate is best suited for remote transmission rather than face-to-face
Read full review Throughout my career I came across many different solutions for Knowledge and Collaboration and LMS systems. This includes Lotus Notes, Documentum, Live Link, LMS solutions from Oracle, ADP, another SharePoint based solution. Many years back, with the intro of Microsoft SharePoint, I was drawn to that product and solutions based on SharePoint. SharePoint is very powerful and in it current version, 2013, it is the without a doubt the most feature rich and broad solution platform out there. SharePoint LMS is in my eyes a killer application and if a company, institution or educational entity looks to create, expand, change up their training efforts for employees, customer, partners, students, SharePoint LMS is the tool to look at. If you have SharePoint already installed, it is a must look at, period. SharePoint LMS became the tool of choice, I recommended when I was a consultant, when I worked as a Director for Learning Management Systems at a local University. I am now part of a team which not only sells, but as well consults around SharePoint LMS.
Read full review Scalability The reason for this rating is that the software is a pretty good tool that can be utilized for use in all of the Universities around the world. It has the capability to fulfill the needs of various different education systems. Although, there are slight improvements that are needed, therefore the rating is at 8.
Read full review Return on Investment Because faculty can schedule sessions on-the-fly without IT involvement, they are able to accomplish goals that they plan for weeks in advance as well as impromptu goals that come up at a moments notice. Integration with the campus Learning Management Systems provides quick and easy scheduling of sessions that can be joined easily by students in those courses. Scheduling of meetings can also be done through the web interface directly which enables administrative departments not associated with courses in the learning management system to also schedule meetings not affiliated with courses. On-campus users can schedule meetings without outside participants by sending an open "guest link" URL that allows users to participate despite not having an account within the system iteself. Read full review Employees cannot work until they are Hippaa certified, LMS 365 makes it possible for us to expedite the process of certifying many employees at once. LMS 365 Does not easily support any training for software such as Excel or SharePoint despite the course catalog offering classes for these subjects. LMS 365 could stand user interface redesign if nothing else to update it to a more modern appearance Read full review ScreenShots